Important Information - Mazda European Roadside Assistance Handbook

Summary Of Cover
Mazda European Assistance in the UK
Local Recovery / Roadside Assistance
• Onward Travel OR overnight Accommodation up to £100 including VAT per beneficiary OR Car Hire up to a maximum of 2 days
(subject to Mazda European Assistance first providing Local Recovery / Roadside and Home Assistance).
Mazda European Assistance Europe
Local Recovery / Roadside Assistance
• Onward Travel OR overnight Accommodation up to €100 per beneficiary or Car Hire up to a maximum of 5 days (subject to Mazda
European Assistance first providing Local Recovery / Roadside and Home Assistance).

Important Information

Mazda Accident Management
Mazda Accident Management is a free service available to all Mazda customers. The service is designed to assist you following a traffic
accident and your claim will be efficiently handled by a dedicated case handler. They will liaise with you, the Mazda approved accident repair
centre and your insurer to ensure that:
• The repair process proceeds with the minimum of delay and inconvenience
• Your vehicle is repaired to the best possible standards by fully trained technicians who have detailed knowledge of the Mazda vehicle range.
Where possible, genuine Mazda parts will be used to make sure your vehicle is repaired to Mazda's original manufacturing specification and a
free courtesy car will be made available to you. In addition, if the accident was the responsibility of a third party, the service will pursue claims
for any uninsured losses or personal injury compensation.
If you're involved in an accident, call Mazda First on 0800 015 0367.
Remember it is your right to have your vehicle repaired at a repairer of your choice. We recommend a Mazda Approved bodyshop where
we can assure you that your vehicle will be repaired back to factory standards by Mazda trained repairers using genuine Mazda parts.
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