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TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please follow
these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit sit for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by
going to our website at vtechkids.com and filling out our Contact Us
form located under the Customer Support link. A service representative
will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
responsibility that we at VTech
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It is
important for you to know that we stand behind our products and
encourage you to call our Consumer Services Department on at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or by
going to our website at vtechkids.com and filling out our Contact Us
form located under the Customer Support link with any problems
and/or suggestions that you might have. A service representative
will be happy to help you.
products is accompanied by a
®
take very seriously. We make every
®
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