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Huawei MT7-L09 Faq

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HUAWEI MT7-L09 Smartphone
Hotline FAQs
Issue
01
Date
2014-09-01
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei MT7-L09

  • Page 1 HUAWEI MT7-L09 Smartphone Hotline FAQs Issue Date 2014-09-01 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...
  • Page 3 HUAWEI MT7-L09 Smartphone Hotline FAQs Contents Contents 1 Basics ............................1 1.1 Color schemes ............................... 1 1.2 Selling points ................................ 2 1.3 Your phone at a glance ............................3 1.4 Installation ................................5 1.4.1 How do I remove the battery cover and take out the built-in battery? ..............5 1.4.2 How do I install the micro-SIM and microSD cards? ...................
  • Page 4 1.20 Does my phone support flash playback? If no, can I install a third-party flash player for flash playback?....21 1.21 Does my phone come with a headset? What line order does my phone support? ...........21 1.22 Preinstalled applications and versions .........................22 1.22.1 HUAWEI MT7-L09 international general version ....................22 Issue 01 (2014-09-01) Huawei Proprietary and Confidential...
  • Page 5 HUAWEI MT7-L09 Smartphone Hotline FAQs Contents 1.23 microSD card compatibility test ..........................23 2 Common settings ........................25 2.1 Email ...................................25 2.1.1 How do I configure email settings? ........................25 2.1.2 Can I view emails when no Internet connection is available on my phone? ............26 2.1.3 Does my phone support Gmail? .........................26...
  • Page 6 HUAWEI MT7-L09 Smartphone Hotline FAQs Contents 2.8.11 Can I use my phone to access the Internet during a call? ...................31 2.8.12 How do I switch between 4G, 3G, and 2G networks? ..................31 2.9 Screen lock ................................32 2.9.1 How do I set a screen unlock PIN? ........................32 2.9.2 How do I set the face unlock function? .......................32...
  • Page 7 HUAWEI MT7-L09 Smartphone Hotline FAQs Contents 3 Others............................39 3.1 How do I save battery power? ..........................39 3.2 How do I reduce my mobile data usage? .......................39 3.3 What can I do if my phone is experiencing slowdown issues? ................39 3.4 Can I set my customized wallpaper not to stretch? ....................40...
  • Page 8 HUAWEI MT7-L09 Smartphone Hotline FAQs Contents Issue 01 (2014-09-01) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 9: Basics

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics Basics 1.1 Color schemes Colors include obsidian black and moonlight silver. Issue 01 (2014-09-01) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 10: Selling Points

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.2 Selling points The HUAWEI MT7-L09 is a HUAWEI developed mid-range to high-end smartphone based on HUAWEI EMUI 3.0 (Android 4.4 supported).  Hisilicon Kirin 925 CPU, 4 x A15 1.8 GHz+4 x A7 1.3 GHz+micro core ...

  • Page 11: Your Phone At A Glance

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.3 Your phone at a glance Follow the instructions in the following figures to install your micro-SIM card and microSD card. Before you insert or remove the micro-SIM card and microSD card, power off your phone.
  • Page 12 HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics Issue 01 (2014-09-01) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 13: Installation

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.4 Installation 1.4.1 How do I remove the battery cover and take out the built-in battery? You are not allowed to remove the battery cover or take out the built-in battery. 1.4.2 How do I install the micro-SIM and microSD cards? Follow the instructions in the following figures to install your micro-SIM card and microSD card.
  • Page 14 HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics Issue 01 (2014-09-01) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 15: Home Screens

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.5 Home screens 1.5.1 How do I add or delete a home screen? Delete Your phone does not support 3D home screens. 1.5.2 Does my phone have a main menu? 1.5.3 Can I add a widget to the home screen? 1.6 Fingerprint...

  • Page 16: How Do I Enroll My Fingerprint

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics If you have entered incorrect fingerprints for the specified number of times, your phone will begin a 30-second countdown, during which time you can only unlock the screen using your password. After the 30 seconds, you can unlock the screen using your fingerprint again.

  • Page 17: What Are The Functions Of My Fingerprint

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.6.3 What are the functions of my fingerprint? You can enroll five sets of fingerprints in normal mode and visitor mode respectively, and open applications using those fingerprints. For example, instead of entering the password, you can use your fingerprint to unlock your screen, log in to your cloud account, unlock your applications, and access your file safe.

  • Page 18: How Do I Assign A Photo To A Contact

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics Go to Settings > Fingerprint ID, and enable the application lock function. Go to Phone Manager > App lock, set the app lock password, and choose applications you want to lock. Huawei cloud service Use your fingerprint for cloud account identification in important data operations.

  • Page 19: How Many Contacts Can My Phone Save

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics When you are done, touch  From Gallery or File Manager: In Gallery or File Manager, open a photo. Touch > Set as > Contact photo, select or create a contact, and follow the onscreen instructions to adjust the photo.

  • Page 20: Text Messaging

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics  On the contacts editing screen, touch Group name and select a group.  Go to Contacts, open the Favorites tab, select a group, and touch Add members to add contacts to that group.

  • Page 21: How Many English Characters Can Be Contained In A Long Text Message

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics Touch and hold the message, choose Forward from the displayed option menu, enter a recipient, and touch Send.  Sending a text message to multiple recipients Write your message, touch , select the desired recipients, touch Select, and touch Send.

  • Page 22: Multimedia Messaging

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics To switch between the two calls, touch .To merge the two calls, touch 1.10 Multimedia messaging 1.10.1 How do I send a multimedia message? Go to Messaging. Touch Enter the recipient and write the message.

  • Page 23: Why Can't I Send Or Receive Multimedia Messages

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.10.2 Why can't I send or receive multimedia messages?  The network is busy, or the signal reception is poor. Solution: Try again later.  The message is denied by the network (MMS center).

  • Page 24: Music

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.11 Music 1.11.1 How are my songs sorted? Albums: Songs are sorted by album. Artists: Songs are sorted by artist. All songs: Songs are sorted by name. Playlists: You can add songs to the playlists you have created.

  • Page 25: Where Are My Photos And Videos Saved? Can I Change The Save Location

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics  The phone memory is insufficient.  The file is corrupted.  The file is copyright-protected (for example, a .dcf file).  Your phone does not have sufficient resources. Close some third-party applications and try again.

  • Page 26: How Do I Switch Between Different Shooting Modes

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.12.10 How do I switch between different shooting modes? On the viewfinder, swipe left and right to switch between different shooting modes. 1.12.11 Why does my gallery display only the photos I have taken? Touch the photo list at the bottom of the gallery to view photos from other folders.

  • Page 27: Bluetooth

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.14 Bluetooth 1.14.1 What files can be transmitted using Bluetooth? Images, audio clips, videos, web pages, and contacts can be transmitted using Bluetooth. 1.14.2 How do I send a file using Bluetooth? To share an audio clip, a photo, or a video, touch and hold the file in Music or Gallery, and touch Share then Bluetooth to send the file.

  • Page 28: Gps Navigation

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics Pair your phone with another device. Start the game. 1.15 GPS navigation 1.15.1 What can I do if the navigation application on my phone cannot receive signals from GPS satellites?  If you are using the phone indoors, bring the phone to an outdoor area.

  • Page 29: Can I Download Themes To My Phone? Does My Phone Support Live Wallpapers

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.17 Can I download themes to my phone? Does my phone support live wallpapers? Yes, you can download themes to your phone, and your phone supports live wallpapers. 1.18 Does my phone support video calls or video chats? Your phone does not support video calls.

  • Page 30: Preinstalled Applications And Versions

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.22 Preinstalled applications and versions 1.22.1 HUAWEI MT7-L09 international general version Issue 01 (2014-09-01) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 31: Microsd Card Compatibility Test

    HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics 1.23 microSD card compatibility test Manufacturer Capacity Speed class Place of purchase Netcom 4 GB Class 6 China 8 GB Class 4 FileMate 16 GB Class 10 SanDisk 8 GB Class 2 China...
  • Page 32 HUAWEI MT7-L09 Smartphone Hotline FAQs 1 Basics Manufacturer Capacity Speed class Place of purchase 8 GB Class 6 China Issue 01 (2014-09-01) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 33: Common Settings

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings Common settings 2.1 Email 2.1.1 How do I configure email settings?  Adding an email account Go to Settings > Add an account > Email. An email account can be set up automatically or manually.

  • Page 34: Can I View Emails When No Internet Connection Is Available On My Phone

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings On the Inbox screen, touch the write email icon, enter the recipient, subject, and email content, and touch Send email. On the Inbox screen, touch an email to view it, or touch to delete it.

  • Page 35: What Wi-Fi Protocols Does My Phone Support

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings 2.2.2 What Wi-Fi protocols does my phone support? Your phone supports 802.11b/g/n. 2.2.3 Why can't I open web pages when my phone has a Wi-Fi connection?  The x digital subscriber line (xDSL) connection failed.

  • Page 36: Connection

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings Always: The Wi-Fi connection never disconnects. Only when plugged in: The Wi-Fi connection never disconnects when the phone is charging. If the phone is not charging, it disconnects a Wi-Fi connection when it has been idle for 3 minutes.

  • Page 37: Tone Settings

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings When using USB tethering, your phone's mobile data connection must be turned on. Otherwise, the phone cannot provide Internet access for computers. If the computer has a wireless network adapter, you can turn on Portable Wi-Fi hotspot under Settings >...

  • Page 38: How Do I Change The System Font Size

    Go to Settings, touch Display > Font size, and then select a font size. 2.7.4 What text input methods does my phone support? Your phone supports the Android keyboard, the Huawei input method, and the Swype input method. 2.8 Internet access 2.8.1 How do I clear my browser's cache and browse history?

  • Page 39: What Can I Do If My Phone Fails To Access The Internet

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings 2.8.8 What can I do if my phone fails to access the Internet? Insert a micro-SIM card into your phone. The phone then automatically configures APN settings. To view the APN settings, choose Settings > Wireless & networks > More... > Mobile networks >...

  • Page 40: Screen Lock

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings The network icon disappears when the network is switching. Voice calls will not be affected when you switch networks. 2.9 Screen lock 2.9.1 How do I set a screen unlock PIN? Choose Settings > Privacy & security > Security > Encrypt phone > PIN.

  • Page 41: Alarm

    Your phone supports all Android-based applications but not Java applications. 2.11.2 How do I download third-party applications? Log in to Huawei App Center or Google's Play Store to download third-party applications. Applications preinstalled on your phone may vary. 2.11.3 Can I change the default installation location for applications? 2.11.4 How do I install, manage, and uninstall applications?

  • Page 42: What Can I Do If I Can't I Install An Application

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings Touch the application you want to install, and follow the onscreen instructions to install In File Manager, touch Categories, and select applications you want to install.  Managing and uninstalling applications Go to Settings > Manage apps.

  • Page 43: Backup And Restoration

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings 2.13 Backup and restoration 2.13.1 How do I back up and restore contacts?  Backup On the home screen, touch Phone Manager > Backup. On the Backup screen, touch New backup and select Contacts, touch the menu button, and touch Backup.

  • Page 44: Can I Synchronize My Phone's Date And Time With The Network

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings  USB debugging: Enable USB debug mode that allows the operator to use the adb command to debug the phone.  Stay awake: The screen will never turn off when your phone is charging.

  • Page 45: How Can I Adjust The Screen Brightness

    HUAWEI MT7-L09 Smartphone Hotline FAQs 2 Common settings 2.19 How can I adjust the screen brightness? On the home screen, touch Settings > Display > Brightness. Select Automatic brightness or manually drag the brightness slider. 2.20 Does my phone have key backlight? 2.21 How do I turn on or turn off airplane mode?

  • Page 46: What Can I Tell From The Status Indicator

    2.28 Can I use other power adapters other than the provided one to charge my phone? You can use other power adapters provided by Huawei. However, it is recommended that you use the power adapter provided with your phone, because non-standard power adapters may generate excessive current that shortens your battery's life span or lower current that prolongs the charging time.

  • Page 47: Others

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others Others 3.1 How do I save battery power?  When you are not using the phone, press the power button to turn off the screen.  Set the screen timeout period to a small value under Settings > Display > Sleep.

  • Page 48: Can I Set My Customized Wallpaper Not To Stretch

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others  If the CPU usage is high and multiple background processes are running, restart the phone to close unwanted processes and applications. 3.4 Can I set my customized wallpaper not to stretch? Your phone does not support this function, but you can install third-party applications that support this function.

  • Page 49: Can I Remove The Battery? Will Configuring My Phone To Automatically Set The Date And Time Generate Data Traffic

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others 3.9 Can I remove the battery? Will configuring my phone to automatically set the date and time generate data traffic? No. The battery cannot be removed. If your phone fails to obtain the date and time from your service provider's network when it powers on and if you have enabled the automatic time update function, your phone synchronizes the date and time with the network and generates minor data traffic.

  • Page 50: How Is My Phone's Rom Allocated

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others 3.14 How is my phone's ROM allocated? ROM partition (A ROM is similar to a hard disk of a computer) 16 GB for example Partition Size Description Query method Boot and About 64...

  • Page 51: What Can I Do If My Phone Runs Out Of Power Quickly

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others 3.16 What can I do if my phone runs out of power quickly? Go to Phone Manager > Power saving, and choose a power saving mode or close power-intensive applications. Turn off your mobile network, Bluetooth, Wi-Fi, or GPS from the notification panel when you aren't using them.

  • Page 52: How Do I Quickly Move Icons To Different Home Screens

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others 3.20 How do I quickly move icons to different home screens?  To move one icon: Use one hand to touch and hold an icon and use the other hand to swipe on the screen to move the icon to another screen.

  • Page 53: Why Doesn't The Photo File Name Contain .Pdf After I Saved It In Pdf Format

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others 3.26 Why doesn't the photo file name contain .pdf after I saved it in PDF format? The file name extension .pdf will be automatically added after you save the photo, but it is invisible to you.

  • Page 54: Where Can I Set A Unique Ringtone For My Messages

    3.34 Why is "No lyrics" displayed on my music playback screen when I am playing an audio clip? When you are playing audio files using the Huawei music player, it displays "No lyrics" if there is no lyrics. 3.35 Why can't I enable the backup or restore function? You need to log in to the Google account before you enable these functions.

  • Page 55: Why Can't I Delete The Data Usage Record For The Current Date

    HUAWEI MT7-L09 Smartphone Hotline FAQs 3 Others 3.39 Why can't I delete the data usage record for the current date? You cannot delete the data usage record from the running notifications, but you can delete it in Phone Manager. 3.40 Why distorted images are displayed when I play 8-core games? Your phone does not support 8-core games.

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