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Fault
Possible cause
This is not a fault.
Program duration
The foam detection feature has activated an
extended.
additional rinsing cycle to reduce the amount of
foam.
This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeated spins.
The degree of soil was higher than estimated.
Unsatisfactory
washing result.
Not enough detergent.
Detergent residue on
Some phosphate free detergents contain
the laundry.
water insoluble residues that may appear as light
spots on the laundry.
Grey residues on the
Dirt accumulation from ointments, fats or oils.
laundry.

Fault displays

Text in display field Possible cause
Water tap closed?" Water tap not turned on.
Supply hose kinked or trapped.
Strainer in supply hose clogged.
Water pressure too low.
Loose debris is blocking the pump.
Pump blocked?"
The water drainage pipe and/or drain hose is
blocked.
Door open?"
Loading door not closed properly.
If the fault cannot be eliminated with the aid of
the above table: switch the appliance off, wait
5 seconds, switch the appliance on again,
select and start the program.
38
Action
Add a more appropriate amount of detergent next
time.
Always load large and small items together into the
drum.
Select suitable program
or
Power Wash as an additional option.
Add detergent according to the manufacturer's
specifications.
Brush off spots when laundry is dry.
Add the maximum amount of detergent and select
the highest permissible temperature next time.
Action
Turn on water tap.
Program continues.
Eliminate the cause.
Clean the filter; see Page 32.
Eliminate the cause.
Clean the pump (refer to Page 31).
Clean the water drainage pipe and/or drain hose.
Check whether laundry is trapped in door. Close the
loading door.
If the fault recurs, call customer service; see
Page 34.

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