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Table of Contents
WI-FI HUB+
TROUBLESHOOTING GUIDE
Overview
This guide is here to provide some answers to some commonly asked questions about your Wi-Fi
Hub+.
Tip: you can connect to your Wi-Fi Hub+ using an Ethernet cable if you are experiencing issues
with your wireless connection. Plug the yellow Ethernet cable from your device to one of the yellow
LAN ports on your Wi-Fi Hub+.
Recovering your Wi-Fi Hub+ Modem wireless key (password)
If you have not changed your Wi-Fi password, you can find your SSID and Password on:
1.
The magnetic Wi-Fi card that came with your modem
2.
On the sticker underneath your modem
If you have changed the wireless settings manually and you do not remember your
password, try one of the following:
1. Use a computer that is already connected to your network
2. If none of your computers are connected to the wireless network, connect via the
Ethernet cable to one of your available Ethernet ports
3. Type 192.168.1.1 into your web browser
4. Enter the username and password (admin, admin), then select Sign in
MyRepublic Pty Ltd ACN 603 909 815
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Summary of Contents for MyRepublic WI-FI HUB+
- Page 1 2. If none of your computers are connected to the wireless network, connect via the Ethernet cable to one of your available Ethernet ports 3. Type 192.168.1.1 into your web browser 4. Enter the username and password (admin, admin), then select Sign in MyRepublic Pty Ltd ACN 603 909 815...
- Page 2 1. Make sure the wireless capability on your computer or smart device is turned on 2. Make sure that the Wi-Fi Hub+ wireless interface is enabled (it is turned on by default). MyRepublic Pty Ltd ACN 603 909 815...
- Page 3 7. If the signal is low or not available, try to reposition the Wi-Fi Hub+ closer to your wireless device 8. If none of the above options work, try changing the wireless channel (see below) MyRepublic Pty Ltd ACN 603 909 815...
- Page 4 3. Use WPA(2)-PSK for your devices encryption Change the wireless channel 1. Type 192.168.1.1 into your web browser Enter the username and password (admin, admin), then select Sign in 3. Click Wireless. The Wireless page appears MyRepublic Pty Ltd ACN 603 909 815...
- Page 5 2. Move the devices closer to each other to ensure they are within wireless range 3. Make sure that WPS is enabled on the Wi-Fi Hub+: a. Type 192.168.1.1 into your web browser b. Enter the username and password (admin, admin), then select Sign in MyRepublic Pty Ltd ACN 603 909 815...
- Page 6 Broadcast SSID is switched to on ii. WPS is switched to on iii. Security mode is not WEP (only applicable when using a 2.4Ghz radio mode) iv. If you made changes, click Save. MyRepublic Pty Ltd ACN 603 909 815...
- Page 7 Customer Support Contact 8am-10pm 7 days a week 1300 130 888 customerservice@myrepublic.com.au myrepublic.com.au/support MyRepublic Pty Ltd ACN 603 909 815...
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