Tenda U6 User Manual page 18

Step 5 Wait a moment for the uninstallation to complete.
When uninstallation succeeds, the message shown in the following figure appears.
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4.2 FAQ
Q1: Driver installation fails or the driver cannot work properly. What should I do?
A1: ❶ If a dialog box appears to require a file when you install the driver on Windows XP, click
OK to continue installing the driver.
❷ During installation, if a dialog box appears asking you whether to block the current
installation operation, do not block the operation.
❸ If the wireless USB adapter fails to work properly after being installed, try reinstalling
it.
Q2: The wireless USB adapter fails to connect to a WiFi network. What should I do?
A2: ❶ Verify that the WiFi password is correct.
❷ If you connect the wireless USB adapter to the WiFi network by manually entering WiFi
information, verify that the WiFi name, security mode, encryption type, and WiFi
password are correct.
Q3: WPS negotiation between the wireless USB adapter and a router fails. What should I do?
A3: ❶ Reduce as much blockage and interference between the wireless USB adapter and the
router as possible.
❷ Verify that the WPS function of the router is enabled. (For details, refer to the user
guide for the router.)
❸ Verify that the LED indicator of the wireless USB adapter blinks fast during WPS
negotiation.
For more information, download the latest documents for the wireless USB adapter from Tenda's
official website at http://www.tendacn.com
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