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Ferrups FSS-0342J User Manual

Fe or qfe 500va to 18kva 50/60 hz
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FERRUPS
Uninterruptible Power Systems
FE or QFE 500VA to 18KVA
50/60 Hz
USER MANUAL
FSS-0342J
Listed Models Available

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  • Page 1 ® FERRUPS Uninterruptible Power Systems FE or QFE 500VA to 18KVA 50/60 Hz USER MANUAL FSS-0342J Listed Models Available...

  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS — This manual contains important instructions for your UPS. How to Use This Manual Your FERRUPS is very easy to start and operate. This manual tells you how to start, operate and communicate with FERRUPS and how to get more information for special situations.

  • Page 3: Table Of Contents

    Table of Contents Introduction ................1 001 If You Have a Problem or a Question .

  • Page 4: Introduction

    Introduction Welcome to the growing FERRUPS family. FERRUPS represents a breakthrough in the design of advanced, on- line uninterruptible power systems. Please read this manual thoroughly before operating your FERRUPS. Keep this manual handy for future reference. 001 If You Have a Problem or a Question Best Power is committed to outstanding customer service.

  • Page 5: Section 100: Identifying Your Ferrups

    Section 100: Identifying Your FERRUPS FERRUPS units come in different sizes. This section will help you choose the startup section for your model. If your FERRUPS does not have a plug, or if it has a separate battery cabinet, make sure it has been installed before you go on.

  • Page 6: Section 200: Startup

    Section 200: Startup This section provides step-by-step instructions on starting your FERRUPS. We’ll explain how to turn on DC and AC power and how to prepare the UPS to support your equipment. 201 Storing Your FERRUPS If you do not plan to use your FERRUPS right away, you must store it between +104 Fahrenheit).
  • Page 7 To avoid possible equipment damage or personal injury, assume that AC voltage is present at the FERRUPS terminals or receptacles any time AC input voltage or DC battery voltage is supplied. FERRUPS can provide output voltage from its batteries even when there is no AC input voltage. Whenever AC input voltage is present, FERRUPS can provide output voltage even when its batteries are disconnected.
  • Page 8 FERRUPS units with receptacles on the back: Plug the equipment you want to protect into the UPS’ receptacles. (If you have a 50 Hz model, use the cord or plug provided to connect your equipment to FERRUPS’ receptacles.) Next, switch on your equipment. If the red ALARM light comes on, see Section 304 FERRUPS units without receptacles on the...

  • Page 9: 203 Startup: Fe And Qfe 4.3Kva To 18Kva

    203 Startup: FE and QFE 4.3KVA to 18KVA Make sure the temperature is 0 without condensation. The air must be free of dust, chemicals that corrode, or other contaminants, and the air must be free to move around FERRUPS. Front Panel Lights (LEDs) On/Off Switch 4.3 kVA and 5.3 kVA to 40...
  • Page 10 To avoid possible equipment damage or personal injury, assume that FERRUPS’ terminals or receptacles may have AC voltage present any time AC input voltage or DC battery voltage is supplied. FERRUPS can provide output voltage from its batteries even when there is no AC input voltage. When AC input voltage is present, FERRUPS can provide output voltage even when its batteries are disconnected.
  • Page 11 To start FERRUPS on battery power, use the key to turn on the On/Off switch. After a brief self- check, the yellow BATTERY POWER light and the green READY light will light on the UPS and the control panel. The UPS will beep every 20 seconds to let you know it is running on battery power (inverter).
  • Page 12 FERRUPS units with receptacles on the back: Plug the equipment you want to protect into the FERRUPS’ receptacles. Then, switch on your equipment. If the red ALARM light comes on, see Section 304 on page 15. FERRUPS units without receptacles: Switch on the equipment connected to your FERRUPS.
  • Page 13 Please fill out the Warranty Registration Card in this manual and return it to Best Power. This card helps Best Power’s Worldwide Service when your FERRUPS needs routine maintenance or if there is a problem. Your FERRUPS includes free CheckUPS II Suite power management software. The CheckUPS II Suite monitors power conditions;...

  • Page 14: Section 300: Operation

    Section 300: Operation This section will describe how FERRUPS works. We’ll discuss the meaning of the front panel lights and describe how to use the control panel. We’ll also describe what the automatic system test does, what each alarm means, what parameters are, and how to read the Alarm and Inverter Logs.

  • Page 15: 302 How To Use The Control Panel

    302 How to Use the Control Panel The control panel comes with all FE/QFE 4.3KVA to 18KVA models. If you have an FE/QFE 500VA to 3.1KVA, you may have ordered the control panel as an option. If you have, please see TIP 407 to connect the control panel.
  • Page 16 Before you can change some parameter values, you must enter a password. (The instructions below describe how to display and change parameters.) You must also enter a password before you enter some of the commands listed in Section 402. Note: When you first receive your UPS, you do not need to enter a password before you change some parameters (such as Time, Date, and User ID).
  • Page 17 How to Lock and Unlock the Control Panel You may need to disable (lock) your control panel if you want to limit its use. When you disable the control panel, it will not respond to its keys until you enable it again. To disable the panel, press the keys shown below. (Make sure you have the Unlock number shown below.) PRESS THESE KEYS: [CLEAR] and [ENTER] together...

  • Page 18: 303 Automatic System Test

    303 Automatic System Test FERRUPS regularly tests its memory, batteries and inverter them. (The factory setting for the time between tests is seven days.) During the system test, the BATTERY POWER and READY lights will blink. For the results of the last system test, you can display parameter 26. (See Section 305.) Logic Test: First, FERRUPS checks its memory.
  • Page 19 Letter Audio Alarm Message Code – Low Battery    – Near Low Battery – – High Battery – Low Runtime Low AC Output – High AC Output – – Output Overload     Hi Ambient Temp Hi Heatsink Temp –...

  • Page 20: 305 Parameter Table

    Letter Audio Alarm Message Code – – Check Battery – Check Inverter – – – Memory Check – – Emergency PwrOff – – – Hi PFM Res Temp – Probe Missing    High AC Input – Call Service –...
  • Page 21 Number Sample Display Password 00 Time 07:04:00 None 01 V In 120.7 Service 02 V Out 120.7 Service 03 --Reserved-- 04 I Out 3.1 Service 05 VA Out 374 Change Not Allowed 06 I Batt 0.0 Service 07 V Batt 48.51 Service 08 Freq 60.43 Hz Change Not...
  • Page 22 Number Sample Display Password 14 XfmrTemp 28c Change Not Allowed 15 Unit ID None Network #1 UPS (See note 1 on page 18.) 16 FullLoad% 075 Change Not Allowed 17 Watts 374 Change Not Allowed 18 PF 0.73 Dist Change Not Allowed 19 VALimit 500 Change Not...

  • Page 23: 306 How To Read The Alarm And Inverter Logs

    306 How to Read the Alarm and Inverter Logs Your FERRUPS makes an entry in its logs every time it sounds an alarm or switches to inverter (battery power). This information can be helpful in diagnosing problems. You can view the Alarm and Inverter Logs from either a FERRUPS control panel or a terminal or computer that you have connected to the RS232 port.
  • Page 24 Each entry includes four pieces of information: the inverter code, the date (month/day) of the inverter run, the time (in 24-hour time) and the duration (in hours and minutes). For instance, one entry might look like this: In this example, “L” means the FERRUPS went to inverter because it lost AC input power; if the inverter was still running, there would be an asterisk (*) after the “L.”...

  • Page 25: 307 If You Have An Extended Power Outage

    307 If You Have an Extended Power Outage If your power is out for an extended time, your FERRUPS will continue to provide power for your equipment until it gets near the end of its runtime. If you wish, you can check how much runtime you have left by reading parameter 9.
  • Page 26 Units with a Break-Before-Make Bypass Switch (see the label on the side of the switch): Shut down your protected equipment; then, turn the bypass switch to “LINE.” Turn your equipment on again if you must use it while the UPS is off. Your equipment will receive direct AC line instead of conditioned power from the UPS.

  • Page 27: Section 400: Communication

    Section 400: Communication FERRUPS is capable of full-duplex communication, so it can communicate with a computer, a Local Area Network, or a multi-user computer system. If your system comes with UPS monitoring and automatic shutdown software, FERRUPS can communicate with that software. If your system does not have software, you can use the CheckUPS II Suite power management software included with your FERRUPS.

  • Page 28: 401 Connecting A Terminal Or Computer To The Rs232 Port

    401 Connecting a Terminal or Computer to the RS232 Port Do not make connections to the RS232 communication port if FERRUPS is connected to a positive ground battery system. The RS232 ground must be isolated or equipment damage will result. For help, call Best Power’s Worldwide Service at 1-800-356-5737 or 1-608-565-2100, or call the nearest Best Power office.
  • Page 29 Figure 402 2. Connect the cable from the RS232 port on the back of the FERRUPS to the serial port on your terminal or computer. 3. Your terminal or computer should have these settings: The terminal or terminal emulation software should also be set to FULL DUPLEX. If you are using a terminal, note that FERRUPS supports the Televideo 900 series, ADM3A and WYSE 50 emulation.

  • Page 30: 402 Entering Commands From A Terminal Or Computer

    To do this Delete last character typed. Delete line. Pause displays that take more than one screen. Resume scrolling. (Turn Pause off.) 402 Entering Commands from a Terminal or Computer To monitor or control FERRUPS from a terminal or computer, simply type in one of the commands and press [ENTER].
  • Page 31 Command Short Form Password delay display Depends on extendedhistory format help ? or he history identify inverterlog logs message "[message]" off [time] o [time] off [time] o [time] a autostart off cancel parameters Depends on paramkeywords Depends on password If you change parameter 39 to “Yes,” this command requires the User password. Function None Delays next command when you enter a number after delay.
  • Page 32 Command Short Form program remote shutdown shutdown sd a autostart shutdown cancel sd c shutup status systemmode systemmode sm a auto systemmode sm f systemmode sm I inverter systemmode sm l linecondition systemtest stst time unshutup If you change parameter 39 to “Yes,” this command requires a User password. Password Function Depends...

  • Page 33: 403 Remote Monitoring And Remote Shutdown

    403 Remote Monitoring and Remote Shutdown Alarm Signal Contacts: Inverter On Signal Contacts: FERRUPS can be connected to a remote shutdown switch to shut off output from the UPS to your protected equipment. The shutdown switch must have a set of contacts that can apply FERRUPS’ +12 VDC on pin 6 to FERRUPS’...

  • Page 34: Section 500: Maintenance And Service

    Section 500: Maintenance and Service In this section, we’ll look at the kind of maintenance your FERRUPS needs and how to contact Best Power’s Worldwide Service. 501 Regular Maintenance Best Power designed your FERRUPS to provide years of trouble-free operation. Its microprocessor will check the batteries and inverter regularly to assure you of proper operation.

  • Page 35: Section 600: Specifications

    Section 600: Specifications 601 Specification Table: Standard Product — FE and QFE 500VA-3.1KVA Model 500VA/ 700VA/ 350W 500W AC Input Voltage and Current, Standard Charger — — FE: 100 VAC 4.6 amps 5.6 amps 120 VAC — — 200 VAC 2.4 amps 2.8 amps 208 VAC*...

  • Page 36: 602 Specification Table: Standard Product - Fe And Qfe 4.3Kva-18Kva

    602 Specification Table: Standard Product — FE and QFE 4.3KVA-18KVA Model 4.3KVA/3kW AC Input Voltage and Current, Standard Charger 100 = 38 amps 120 = 32 amps* 200 = 19 amps 208 = 18 amps 220 = 17 amps 240 = 16 amps 220 = 19 amps 230 = 18 amps QFE:...

  • Page 37: 603 Ac Output With Nominal Input Power And Loads (Protected Equipment)

    603 AC Output with Nominal Input Power and Loads (Protected Equipment) Voltage Regulation: FERRUPS provides ±3% load regulation. Total voltage regulation under any line, load, or battery condition to within -8.3% and +5% of nominal. Exceeds CBEMA and ANSI voltage regulation standard for computing equipment. Overload Capability: On line (nominal AC volts in) —...

  • Page 38: 607 Protection

    Ventilation Requirement: High Altitude Operation: 607 Protection DC Input: DC fuse and battery charger fuse. Output Protection: The ferroresonant transformer inherently limits current and provides overload protection. FERRUPS has high AC and low AC output voltage alarms, as well as an overload alarm. If the AC output voltage falls below the low AC output voltage alarm setpoint, the unit will alarm after 5 seconds.

  • Page 39: Section700: Warranty

    Section 700: Warranty LIMITED TWO YEAR WARRANTY Standard Warranty For All Purchases BEST POWER, a division of General Signal Power Systems, Inc. (hereinafter called BEST POWER) warrants that each product sold by BEST POWER is compatible with existing commercially available computer equipment with enclosed power supplies and is free from defects in materials and workmanship under normal use and service.
  • Page 40 Transient Voltage Surge Suppression Circuitry (For U.S. and Canadian Purchasers Only) BEST POWER, a division of General Signal Power Systems, Inc. (“BEST POWER”) hereby warrants the transient voltage surge suppression circuitry in each FERRUPS®, FORTRESS®, PATRIOT®, UNITY/I™, CITADEL®, or SPIKEFREE product (hereinafter called "Product") sold by it for installation in the United States of America and Canada to be free from defects in material and workmanship under normal use and service for the lifetime of the Product, beginning with the date of sale to the initial retail purchaser, subject to the...

  • Page 41: Section 800: Options

    Section 800: Options Best Power offers many options for your FERRUPS. The list below describes these options; if you would like more information, contact your local Best Power office or dealer. Bypass Switches: If your UPS does not have a plug, a bypass switch lets you transfer your protected equipment to direct AC input power conveniently when it’s time to service your FERRUPS.
  • Page 42 Receptacles: The following output receptacles are available for new units. NOTE: 5-15R receptacles are standard for the FE500, 700, and 850VA and 1.15 and 1.4KVA. 5-20R receptacles are standard in FE1.8, 2.1, and 3.1KVA models. IEC 320 receptacles are only available for QFE500VA-QFE3.1KVA models.
  • Page 43 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 44 H     High Ambient Temp I   High Heatsink Temp J – – – User Test Alarm FSS-0342J K –  – High Transformer Temp L  –   Check Charger M – – Check Battery N –...

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