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NEO-SLIM ION RGBW
TROUBLESHOOTING
DMX NOT RESPONDING
NO POWER TO UNIT
ERRATIC CONTROL WHEN IN DMX
NO RESPONSE FROM IR CONTROL
CLEANING AND MAINTENANCE
We recommend periodic maintenance to ensure your fixture remains as good as the day you purchased it.
Ensure ventilation points are free of blockages, such as dust, balloons and small children.
Check this every month to prevent unit from possible overheating.
Clean external housing once a month with a damp cloth, a small amount of household detergent can be used to remove buildup
of oils, dust etc.
Do not use solvents or acid/alkaline solutions to clean, doing so will damage the fixture.
SUPPORT AND ENQUIRIES
EMAIL
DLB@NEO-NEON.COM
DLD@NEO-NEON.COM
NEO-NEON ENTERTAINMENT DIVISION
www.neo-entertainment.com
Neo-Neon LED Lighting International LTD.
Gong He Town, He Shan City
Guangdong, P.R.C. 529728
ENSURE THE CHANNEL ADDRESSING IS CORRECT TO YOUR CONSOLES PATCH.
CHECK CABLES FOR CONTINUITY REPLACE IF NECESSARY.
CHECK BATTERY IS CHARGED.
WHEN UNIT IS FULL DISCHARGED APPROXIMATELY 10 MINUTES OF RECHARGING IS
REQUIRED TO REGAIN LIGHT OUTPUT.
ENSURE YOUR DMX NETWORK IS TERMINATED AT THE END OF THE CHAIN WITH AN
XLR TERMINATION PLUG.
CHECK POLARITY OF DMX CABLES.
RANGE FROM UNIT TO FAR OPERATING RANGE IS AT BEST 20 METERS.
REPLACE REMOTE'S INTERNAL BATTERY.
ENSURE UNIT TO REMOTES LINE OF SIGHT IS CLEAR FROM OBSTRUCTION.
PHONE
WWW.FACEBOOK.COM/NEONEONENTERTAINMENT
+86 137 6072 6377
USER MANUAL V1.1
Page.11
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