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Essence Technology EIG-8O-4S Administration Manual

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  • Page 1 ® Essence Technology EIG-8O Gateway Administration Guidelines Version...

  • Page 2: Table Of Contents

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A TABLE OF CONTENTS EIG-8O Gateway Administration Guidelines .................... i Version ..............................i Introduction ............................1 Overview ........................1 Features ........................1 Hardware Platform ......................3 1.3.1 Physical ........................ 3 1.3.2 System Specifications ..................4 Preparation for Installation........................

  • Page 3: Eig-8O Gateway Administration Guidelines

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 4.7.1 Setting up the Feature Keys................21 4.7.2 Set up All Forward ....................25 4.7.3 Set up Busy Forward..................26 4.7.4 Set up No Answer Forward ................26 4.7.5 Set up Fashion Ring...................27 4.7.6 Set up Hotline .....................27 Dialing Plan and Routing Table...................28 4.8.1 Set up the Dialing Plan..................28...

  • Page 4: Introduction

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 1 Introduction 1.1 Overview EIG-8O is a multi-purpose VoIP gateway product series designed with the needs of service providers and enterprises in mind. With EIG-8O gateways, service providers can provide telephony and fax services to subscribers using many access methods such as FTTB, HFC, and ADSL.
  • Page 5 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A ․ It supports gain adjustment to FXS/FXO ports ․ It supports the intrusion into NAT through a STUN server ․ It supports traditional terminal devices, including phones, fax, and PBX ․ It supports a variety of supplementary services such as All forward, Forward No Answer, Forward Busy Line, Call waiting, and Distinctive Ring, etc.

  • Page 6: Hardware Platform

    FXS/FXO indicators. The port number is lit when in use Figure 2. EIG-8O Rear View ① 10/100 baseT Ethernet port ② Power plug-in ③ FXS/FXO ports, a total of 8 Table 1. EIG-8O Configuration Options RJ11 Port Configuration Model Number Null EIG-8O-4S FXS1 FXS2 FXS3 FXS4 Null Null Null...

  • Page 7: System Specifications

    FXS1 FXS1 FXS3 FXS4 FXS5 FXS6 FXS7 FXS8 EIG-8O-/4 FXO1 FXO2 FXO3 FXO4 Null Null Null Null EIG-8O-4S/4 FXS1 FXS2 FXS3 FXS4 FXO1 FXO2 FXO3 FXO4 1.3.2 System Specifications Internal Memory 32MB Flash Memory On-hook Battery -56V Off-hook Battery -24V...

  • Page 8: Preparation For Installation

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 2 Preparation for Installation To avoid any body injury and device damage, please read this chapter carefully before the installation. 2.1 Safety Check Please follow the safety guidelines when installing EIG-8O. ․ Keep away from wet group and heat ․...

  • Page 9: Installing Eig-80

    Model Number Description EIG-8O-4S,EIG-8O-8S, Each EIG-8O may have 4 FXS ports, or 8 FXS ports, or EIG-8O-/4, EIG-8O-4S/4 4 FXO ports, or 4 FXS/FXO ports. You need to examine carefully to make sure what you receive is what you paid for.

  • Page 10: Installation

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 3 Installation 3.1 Installing EIG-80 Since EIG-8O is small, you can put it to a clean and flat workspace. Please make sure it is secured and has ample space for air flow. 3.2 Connecting the Cables 3.2.1 Connecting the Ethernet Port EIG-8O has one 10/100 Base-T Ethernet port with RJ45 connector.
  • Page 11 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 3. T568B wire pairing scheme After lining up wires to the correct pin positions, trim all the twisted pairs with a cable cutter, leaving 15mm leads exposed. Then follow Figure 3-3 by inserting wires to their corresponding pin position in the plastic shell of RJ45 connector.

  • Page 12: Connecting Fxs Cable

    PBX. 3.2.3 Connecting FOX Cable Certain EIG-8O products, like EIG-8O-4 or EIG-8O-4S/4, have FXO ports that connect to PBX or PSTN. Connect one end of the RJ11 cable to the EIG-8O FXO port, and connect the other end to a PBX or PSTN line.
  • Page 13 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A ․ Make sure the ports are connected to the right devices. Note: It is very important to recheck all the installation work to ensure EIG-8O to function properly and trouble free.

  • Page 14: Function Description

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 4 Function Description 4.1 Registration Power up the EIG-8O. EIG-8O uses DHCP by default, and will automatically detect an IP address. If you cannot get the IP address (when you connect to the computer directly), use the default IP address “192.168.2.218”.

  • Page 15: System Configurations

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A minutes. After that, a user needs to log on again. Note: After complete configuration, a user must completely log out instead of just closing the browser. This will elevate the access level of the next logged on user so he/she will be able to change the configurations.
  • Page 16 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A port is set to 8 ports at least. If RTP has less than 8 ports，4 lines can not be used at the same time. EIG-8O adopts 8 FXS ports at the most. So it is highly recommended you set RTP to 16 ports. Default is 10010 ~ 10030.

  • Page 17: Set Up The Phone Numbers

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A PCMU/20 G.711 PCMA/20 G.711 iLBC/30 iLBC GSM/20 Echo Cancellation In the Echo cancellation, select on to invoke echo cancellation and off to close echo cancellation. 4.3 Set up the Phone Numbers Click Phone Number link on the left of Figure 6, and you will see what is shown in Figure 8. Figure 8.

  • Page 18: Mgcp Setting

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A phone number which the registry server assigns to the gateway. For example if the number of gateway is 2002007, then 200 should be entered in the Prefix field. FXS (1~4) / FXO (1~4) For the FXS lines, when the number is not a serial number or a serial number that is not incrementing at order, you can manually enter the number for each FXS line.
  • Page 19 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 11. MGCP setting screen MGCP Port In the MGCP Port field enter EIG-8O gateway MGCP port number (example: 2427). You can use any port number as long as it is not the same as other port numbers. Call Agent In the Call Agent field enter the call agent address and port number.

  • Page 20: All Wildcard

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A All Wildcard In the All Wildcard field select yes or no to indicate if EIG-8O will put the fixed prefix when it registers (such as ：*). If Wildcard and All Wildcard are yes, the gateway will deal with all wildcard. End-of-Line Using In the End-Of-Line Using CR field select yes or no to indicate if EIG-8O will use CR as line stop symbol when sending messages.

  • Page 21: Sip Setting

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 4.5 SIP Setting Click the SIP link on the left of Figure 6, and the SIP Settings screen displays. Figure 12. SIP settings screen SIP Port In the SIP Port field, enter the number of SIP local port. The default value is 5060. Local port number could be set at will, as long as it doesn’t conflict with the other port numbers in the system.

  • Page 22: Network Configuration

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A IP address in this field. The valid configuration is as following: 210.25.185.33 and test.essti.com. Authentication Mode In the Authentication Mode field, use the drop down menu to make a selection. Per Endpoint means to register and authenticate wholly according to each individual line.
  • Page 23 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 13. Network Settings Screen Hostname In the Hostname field, enter the EIG-8O gateway name. You can use your own naming convention according to your network setup. Gateway IP Address In the Gateway IP Address field, enter the default EIG-8O IP address if you have not enabled DHCP services.

  • Page 24: Supplementary Features

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A EMS Alternate Server In EMS Alternate Server field, enter the IP address of your alternate EMS server. Time Primary Server In Time Primary Server field, enter the IP address of your primary Time server. Time Alternate Server In Time Alternate Server field, enter the IP address of your alternate Time server.
  • Page 25 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 14. Feature Code Setting Screen Enable All Forwarding This allows the customer to define and enable forwarding all calls function. The default function key is *60. To use this feature the customer must first sign up for the call forwarding service. Disable All Forwarding This feature allows the customer to disable the All Forwarding service.
  • Page 26 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Disable Busy Forwarding This allows the customer to disable Busy Forwarding function. The default function key is #61. For example: To forward all the calls when the line is busy to phone number 5614601688, the enabling key is *61. The disenabling key is #61.

  • Page 27: Call Park

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A first sign up for the Do Not Disturb services. Please refer to 4.9. Set Speed Dial The default function key is *74. This allows the customer to use a two-digit code (from 20 to 49) for dialing the complete digits.

  • Page 28: Set Up All Forward

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Use the default function key for enabling distinctive ring. Set the distinctive ring ID number from 01 (must have two digits). ․ To enable: Go off hook → Dial *80 → On hearing the dialing tone, dial 01 → Go on hook. ․...

  • Page 29: Set Up Busy Forward

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A feature using the function key. 4.7.3 Set up Busy Forward Click the Supplementary link on the left side of Figure 6, and then click Busy Forward. The Busy Forward Settings screen displays, as shown in Figure 16. Figure 16.

  • Page 30: Set Up Fashion Ring

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A will be forwarded to those numbers only when the end users sign up for the Call Forwarding services and when they enable this feature using the function key. 4.7.5 Set up Fashion Ring Click the Supplementary link on the left side of Figure 6, and then click Fashion Ring.

  • Page 31: Dialing Plan And Routing Table

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A For example, FXS Line 1’s hotline number is set up as1680. If the end user of Line 1 has signed up for Hotline services, when he goes off hook the phone will automatically dial 1680. However hotline users cannot dial any other numbers.

  • Page 32: Set Up The Routing Table

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Terminate dialing after receiving two digits. ## is EIG-8O gateway’s default function key for listening to the IP address. The gateway will check a number of any lengths that is composed of any number between 0 and 9.
  • Page 33 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 21. Routing Table Screen Routing table serves two main functions: number swapping and route exchange. The table is executed from top to bottom. Number swapping always has advantage over route exchange. A routing table can have a maximum of 50 entries.
  • Page 34 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A FXS 02161202700 KEEP This means to keep the last eight digits of this called number from the FXS, that is 61202700. REMOVE: Remove means to remove the number. Another number goes after it. If that number is positive, it means to count the number from the front;...
  • Page 35 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A SEND183, meaning to force sending 183. For example, FXS CPN3 SEND183, meaning for CPN from the FXS that starts with 3, send 183. CODEC means the encoding and decoding method of the CPN/CDN, followed by the actual name of the codec.

  • Page 36: Set Up The Fxs Ports

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Routes that have FXX/FXS as Destination can use the Destination Information as the route or to hunt for an idle line Routes that have IP as Destination: the Destination Information section must provide a specific gateway IP address plus its SIP port number (if no port number is defined, use the default port number 5060).
  • Page 37 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 22. FXS Settings Screen Phone Number In Phone Number field enter the phone number that is set up in 4.3. Registration In Registration field, select on (to register) or off (not to register). SIP Local Port In SIP Local Port field, enter the UDP port for each individual FXS line.
  • Page 38 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A conflict with the other port numbers in the system. This parameter will take effect only when you select SIP Multi Ports mode (set in 4.11.5). Preferred ID In Preferred Id field, enter the preferred public identity. This information will be carried by INVITE and SUBSCRIBE in P-preferred-identity.

  • Page 39: Set Up The Fxo

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Speed Dial Select on (enable) or off (disable). Distinctive Ring Select on (enable) or off (disable). Reverse Battery Select on (enable) or off (disable). If on, the line will send a reverse signal upon call connection and the accounting system starts fee calculation.
  • Page 40 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 23. FXO Setting Screen Phone Number In Phone Number field enter the phone number that is set up in 4.3. Registration In Registration field, select on (to register) or off (not to register). Display Name In Display Name field, enter the content to display in the outgoing calls.

  • Page 41: Advanced Options

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Detec FSK In Detect FSK field, select on (enable) or off (disable). This indicates to check and forward the calling number from PSTN or not. Hotline Number In Hotline Number field, the Hotline number set up in 4.7.6 will display. You can also enter a different number here to overwrite the previous number.
  • Page 42 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A store and reference. Event Log Level In Event Log Level field enter any number from 1 to 5. The higher the level, the more detailed the log. In normal situation the level is set to 3. Higher level may slow down system performance. Country ID In Country ID field, select the country in which the gateway is operated，and gateway will adopt different disposals according to different countries' standards.
  • Page 43 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A STUN Select on to turn on STUN service or off to turn off STUN service. STUN Server In STUN Server field, enter the IP address of the STUN Server. A STUN server can send requests as well as generate responses.

  • Page 44: Advanced Fxo Options

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 4.11.2 Advanced FXO Options Click the Advance Config link on the left side of Figure 6, and then click FXO Config. The FXO Optional screen displays, as shown in Figure 25. Figure 25. FXO Optional Screen FXO Gain In the FXO Gain field, enter the volume increase into the PSTN.

  • Page 45: Advanced Fxs Options

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A frequency=[65536*cos(2*PI*f/8000)] where the value of frequency is an integer and f is the actually frequency value. Busy Tone On Time In Busy Tone On Time field, enter the time one busy tone will last. This time should be determined by the equipment the FXO is connected to.

  • Page 46: Advanced Ip Options

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 4.11.4 Advanced IP Options Click the Advance Config link on the left side of Figure 6, and then click IP Config. The IP Optional screen displays. Figure 27. IP Optional screen RTP Jitter Param1 Leave the RTP Jitter Param1 (frame number,De-Jitter Buffer Maximum) to its default setting of 50.

  • Page 47: Advanced Sip Options

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A the mute. It is recommended that you set this parameter to yes to save the network bandwidth. G.723.1 Rate In the G.723.1 Rate (BPS) field enter either 5300 or 6300 according to specific applications. IP Packet in Tos IP Packet in Tos Field is used to set the quality assurance for the different classes of service.
  • Page 48 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 28. SIP Optional screen Response Default Port Using Received In the Response Default Port Using Received Port field, use yes or no to indicate to use received port as the response port or not. yes means to use the received port as the response port; no means to use the default port 5060.
  • Page 49 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Response Do Not Check Via In the Response Do Not Check Via field, use yes or no to indicate whether to ignore the Via field or not. yes means to ignore the Via field of the received message; no means not to ignore the Via field of the received message.

  • Page 50: Advanced Ims Options

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A For allocating one UDP port for the purpose of registration and making call: Select Gateway Register mode, set No to SIP Multi Ports, and enter SIP PORT field. For allocating one UDP port for the purpose of registration and allocating UDP ports for each individual line (FXS port): Select Gateway Register mode, set Yes to SIP Multi Ports, and enter SIP PORT field, enter SIP Local Port in section 4.9.
  • Page 51 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Country Code In Country Code field, if the Country Code and the Area Code are entered, the From and Contact info in INVITE will display “Country Code + Area Code +xxxx”(for example：enter 86 in Country Code field and enter 021 in Area Code field, then the From and Contact info will show: +8621xxxx).

  • Page 52: Log Information

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A USER_RING2 = 1, 2000,4000 Definition: 1 period, 2s ringing, 4s stop. User Ring2 Set the ringing mode2. Note: this parameter corresponds to Alert Info2 field. 4.12 Log Information 4.12.1 Call Status Information Click Log Information link on the left of Figure 6, and then click Call Info.

  • Page 53: Resources Information

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A timestamp Has two types: one is setup time, whose duration is 0. Another is connection time. In the information shown on screen, the former is setup time, while the latter is connection time, the unit is in seconds. caller id This is a length of digit used to identify a call when SIP is switching information;...

  • Page 54: Error Information

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 32. Log Info screen 4.12.4 Error Information Click Log Info link on the left of Figure 6, and then click Error Log. The Log Info page displays. You can check all the errors, logons, exits and overtime web access information in this page. Figure 33.

  • Page 55: Clear Message Information

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Figure 34. Startup Info screen 4.12.6 Clear Message Information Click Log Info link on the left of Figure 6, and then click Clear Msg Log. Now you can clear the information in Message Information. 4.13 System Tools 4.13.1 Restore Factory Setting...
  • Page 56 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A Default System Parameter Settings RTP Port Min: 10010 RTP Port Max: 10030 1st Digit Timeout (Second): 12 Inter Digit Timeout (Second): 12 Critical Digit Timeout (Second): 5 DTMF Transmit Mode: AUDIO Default Codec: PCMU/20, G729A/20, iLBC/30, G723/30, GSM/20, PCMA/20 Echo Cancellation: on Default MGCP Settings MGCP Port: 2427...
  • Page 57 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A PPPoE: off Preference TIME Server: 192.43.244.18 Alternate TIME Server: 198.60.22.240 Timeout (Minute): 10 Query Interval (Minute): 120 Default FXS Settings Forbid to Call: off Call Waiting: off Call Holding: off Call Forward: off Caller ID: off CID on Call Waiting: off Anonymous Call: off...
  • Page 58 12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A NAT Keep Alive: no STUN: off RADIUS Client Side: off RADIUS Server Side: off RADIUS Start: off RADIUS Unsuccess Stop: off Timeout (Second): 3 Retries: 3 FXO Advanced Default Settings FXO Gain: -3.5 FXO Relay Time (ms): 400 Digit on Time (ms): 100 Digit off Time (ms): 100...

  • Page 59: Software Update

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A T.38 Data Frame Length (ms): 40 T.38 Redundancy Fram Number: 4 T.38 Change UDP Port: no T.38 Error Detect Mode: off SIP Advanced Default Settings Response Default Port Using Received Port: no Response Default Port Using Proxy Port: no RTP Port Mapping: no Replace 18x with 180: no...

  • Page 60: Change Password

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A to the latest version. Note: No operation is permitted during update period! The “Reboot” message will pop up when the update is successful. Click the OK button, the software will switch to “Reboot” page automatically. After clicking the Reboot button, please turn off power manually and restart the gateway.

  • Page 61: Help

    12/5/2006 EIG-8O Gateway Administration Guidelines MAG-06008 Rev. A 4.13.5 Help Click System Tools on the left of Figure 6, and then click Help to see the Help page. 4.14 Exit Click Logout on the left of Figure 6 to exit WEB operation, and display the login page.

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