Step-Hear CH-100 User Manual

Alert and assistance system
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CALL HEAR ODU (CH-100/101/104)
CALL HEAR IDU (CH-105-IDU)
CH-215, CH-315, CH-415
Us er Gu ide
ALERT AND ASSISTANCE SYSTEM
Another quality product from
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Summary of Contents for Step-Hear CH-100

  • Page 1 CALL HEAR ODU (CH-100/101/104) CALL HEAR IDU (CH-105-IDU) CH-215, CH-315, CH-415 Us er Gu ide ALERT AND ASSISTANCE SYSTEM Another quality product from...
  • Page 2: Table Of Contents

    CONTENTS CONTENTS INTRODUCTION Unpacking the Call Unit ODU and Indoor Unit (IDU) DESCRIPTION Call-Hear ODU (CH-100/101/104) Call-Hear IDU (CH-105-IDU) Standard Key (CH-102) Telescopic Key (CH-103) USING CALL-HEAR INSTALLATION Setting up the Call Unit (ODU) Setting up the Indoor Unit (IDU)
  • Page 3: Introduction

    This guide explains how to use the following: CALL-HEAR ODU with Bell Push and Key – CH-100 CALL-HEAR ODU with Key – CH-101 CALL-HEAR ODU with Bell Push – CH-104 CALL-HEAR IDU – CH-105-IDU CH215 – CH-100 combined with CH-105-IDU...
  • Page 4: Unit (Idu)

    INTRODUCTION CH315 – CH-101 combined with CH-105-IDU CH415 – CH-104 combined with CH-105-IDU Unpacking the Call Unit (ODU) & Indoor Unit (IDU) On unpacking the Call Unit (ODU) you will find the following contents in the box:  1 Call Unit with adhesive tape ...
  • Page 5: Description

    DESCRIPTION Call–Hear ODU (CH–100/101/104)
  • Page 6: Call-Hear Idu (Ch-105-Idu)

    DESCRIPTION Call-Hear IDU...
  • Page 7: Standard Key (Ch-102)

    DESCRIPTION Standard Key (CH-102) Telescopic Key (CH-103)
  • Page 8: Using Call-Hear

    USING CALL-HEAR Open the two screw covers and undo the two screws (the screw covers must be replaced after the battery has been inserted to ensure that the unit is correctly water resistant.). Slide the battery compartment cover open and insert the A23 battery. Ensure correct polarity is observed.
  • Page 9: Installation

    INSTALLATION Setting up the Call Unit (ODU) Stick the Call Unit onto a door, window, counter, desk etc (not suitable for iron doors) using the supplied strong adhesive tape. Remove the protective paper from the adhesive tape on the back of the Call unit and stick to the required window.
  • Page 10: Setting Up The Indoor Unit (Idu)

    INSTALLATION Ensure the Call Unit is placed in a location which is easily accessible and useful for a person in need of assistance. For wheelchair users, the ideal height for the Call Unit is 90cm to 100cm from the ground. Setting up the Indoor Unit (IDU) Open the battery compartment and insert the 4 AA batteries supplied.
  • Page 11: Pairing The Call Unit (Odu) And The Indoor Unit (Idu)

    INSTALLATION The Indoor Unit (IDU) can either be placed on the supplied stand or wall mounted. To wall mount the Indoor Unit (IDU), drill two holes and insert two screws 96mm apart. Leave about 5 mm of the screw projecting from the wall. Guide the wall mounting apertures at the back of the unit over the screws and slide the Indoor Unit (IDU) downwards.
  • Page 12: Using Call-Hear

    Call-Hear system. To use the Call Unit (ODU), the person who needs assistance must touch the target with the Standard or telescopic key (CH-100/CH-101).
  • Page 13 USING CALL-HEAR Or, for the bell push version Call Unit (CH-100/CH-104) simply push the bell push. This will trigger the Call Unit (ODU) to send a signal to the Indoor Unit (IDU). While the Call Unit (ODU) is transmitting a signal, the LED will light up (amber).
  • Page 14: System Configuration

    SYSTEM CONFIGURATION The Call-Hear system is extremely flexible and can be used in up to four locations i.e. one transmitter can link with up to 4 of the same/or combinations of receivers. – see the example below. Only models CH-120 or AC 50 will identify which transmitter is calling.
  • Page 15: Troubleshooting & Safety

    TROUBLESHOOTING & SAFETY The Indoor Unit (IDU) will not flash or make a sound  Ensure the batteries are not flat  Ensure the batteries are inserted correctly  Ensure the Call Unit (ODU) and Indoor Unit (IDU) have been paired correctly ...
  • Page 16: Guarantee (Eu)

    (at our discretion) are free of charge. Should you experience a problem then contact our help line or visit our website at www.step-hear.com. The guarantee does not cover accidents, negligence or breakages to any parts. The product must not be tampered with or taken apart by anyone who is not an authorized STEP-HEAR™...
  • Page 17: Guarantee (Usa)

    Be sure to save your sales receipt as proof of purchase date should you need warranty service. Within a period of one year from purchase date, STEP-HEAR Ltd will repair or replace (at our discretion) your STEP-HEAR product at no cost, if a defect in materials or workmanship is found.
  • Page 18 GUARANTEE (USA) Warning: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 19: Recycling Directives

    RECYCLING DIRECTIVES The WEEE (Waste Electrical and Electronic Equipment) has been put in place for the products at the end of their useful life are recycled in the best way. When this product is finished with, please do not put it in your domestic waste bin.

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