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ADK -8100 Administrator's Manual

Pure ip pbx for small business / home office
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ADK-8100 Administrator guide
ADK-8100
PURE IP PBX
Administrator guide V1.0
Version 12.1.0.10
KAVOSHPHONE PERSHIA CO. LTD 021 8894 1813
WWW.KAVOSHPHONE.COM
1 / 104

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  • Page 1 ADK-8100 Administrator guide ADK-8100 PURE IP PBX Administrator guide V1.0 Version 12.1.0.10 KAVOSHPHONE PERSHIA CO. LTD 021 8894 1813 WWW.KAVOSHPHONE.COM 1 / 104...

  • Page 2: Table Of Contents

    ADK-8100 Administrator guide Table of Contents 1. Introduction ..........5 1.1 Overview ....................5 1.2 Product Features ..................5 1.3 Product Appearance ................6 1.4 Scenario of Application ................9 2. Installation Guide ........10 2.1 Installation Notice ................. 10 2.2 Installation Procedure ................
  • Page 3 ADK-8100 Administrator guide 3.5 Trunks ....................24 3.5.1 Physical Trunks(PSTN and GSM Trunks) ........24 3.5.2 IP Trunk (Peer to Peer Mode) ............27 3.5.3 VoIP Trunk ................. 28 3.6 PBX Basic ..................... 31 3.6.1 Extensions .................. 31 3.6.2 Feature Codes................41 3.6.3 Speed dial ..................
  • Page 4 ADK-8100 Administrator guide 3.9 Voice Management ................84 3.9.1 System Recordings ..............84 3.9.2 Music on Hold ................85 3.9.3 Voicemail Settings ............... 87 3.9.4 System Prompts Settings ............. 89 3.10 System Preferences ................90 3.10.1 Firewall Rules ................90 3.10.2 Firmware update ...............

  • Page 5: Introduction

    1.1 Overview ADK-8100 —IP PBX for Small Business/Home Office ADK-8100 is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations. It is designed to bring enterprise-grade Unified Communications and Security Protection in an easy- to-manage fashion.

  • Page 6: Product Appearance

    ● Distinctive Ringtone ● Static Route ● Do Not Disturb(DND) ● VLAN ● External Storage ● Voicemail ●T.30,T.38 Faxes 1.3 Product Appearance The appearance of ADK-8100 shows as follow Figure 1-3-1 Front view of ADK-8100 PURE IP PBX WWW.KAVOSHPHONE.COM 6 / 104...
  • Page 7 ADK-8100 Administrator guide Table 1-3-1 Description of Front view Index Indicators Description On: Starting Off: Abnormal Blinking every 0.5s: Normal status On: Power on POWER Off: Power off Green LED: indicates the Internet interface is in Link . WAN,LAN Yellow LED: ON is indicates 100MBps Ethernet port.
  • Page 8 ADK-8100 Administrator guide Figure 1-3-2 Rear view of ADK-8100 Table 1-3-2 Description of Rear view Index Interface Description Reset button to restore default IP and password or restore factory setting. Hold RST button 8 seconds, RUN LED being ON during this time Power Power connector of DC power.

  • Page 9: Scenario Of Application

    ADK-8100 Administrator guide 1.4 Scenario of Application Application 1 Figure 1-4-1 WWW.KAVOSHPHONE.COM 9 / 104...

  • Page 10: Installation Guide

    Figure 1-4-2 2. Installation Guide 2.1 Installation Notice ADK-8100 adapts 12VDC Power adapter, make sure AC power supply grounded well to ensure the reliability and stability; Notes: incorrect power connection may damage power adapter and device. ADK-8100 provides standard RJ45 with 10Mbps or 100Mbps interfaces.

  • Page 11: Web Interface Configuration

    ADK-8100 Administrator guide 3. WEB Interface Configuration ADK-8100 IP PBX has the same web interface. This charpter describes web configuration of ADK-8100. The ADK-8100 contains an embedded web server to set parameters by using the HTTP protocol. We are strongly recommend to access device with Google Chrome or Firefox Browser.

  • Page 12: Parameters Configuration

    . 3.2 Parameters Configuration ADK-8100 WEB configuration interface consists of the navigation tree and the detail configuration interfaces. Figure 3-2-1 WEB introduction Go through navigation tree, user can check, view, modify, and set the device configuration on the right of configuration interface.

  • Page 13: System Information

    ADK-8100 Administrator guide 3.3 System Information System information interface shows the basic information of status information, mobile information and SIP information. 3.3.1 System Information Figure 3-3-1 system Information Table 3.3-1 System Information Parameters Description MAC Address Displays the current MAC of the gateway, for example: 70-B3-...

  • Page 14: Extensions Status

    ADK-8100 Administrator guide 3.3.2 Extensions Status Figure 3.3-2 Extensions Status 3.3.3 Trunk Status Figure 3-3-3 Trunk Stratus Trunk Status Description: VoIP Trunk: WWW.KAVOSHPHONE.COM 14 / 104...

  • Page 15: Network Configuration

    ADK-8100 Administrator guide Status Rejected: Trunk registration failed. Registered: Successful registration, trunk is ready for use. Request Send: Registering. Waiting: Waiting for authentication. Service Provider: Status OK: Successful registration, trunk is ready for use. Unreachable: The trunk is unreachable. Failed: Trunk registration failed.
  • Page 16 Configure the "IP Address", "Subnet Mask" and "Default Gateway" by manual Hostname Set the host name for ADK-8100 IP Address Set the IP Address for ADK-8100, It is recommended to configure a static IP address for ADK-8100 Subnet Mask Set the subnet mask for ADK-8100 Gateway...

  • Page 17: Vlan Configuration

    LAN to a group of LAN segments, given specific configurations. Note: ADK-8100 is not the VLAN server, a 3-layer switch is still needed, please configure the VLAN information there first, then input the details in ADK-8100, so that the packages via ADK-8100 will be added the VLAN label before sending to that switch.
  • Page 18 Click the NO.1 you can edit the first VLAN over LAN IP Address Set the IP Address for ADK-8100VLAN over LAN. Subnet Mask Set the Subnet Mask for ADK-81008 VLAN over LAN. Gateway Set the Default Gateway for ADK-8100 VLAN over LAN WWW.KAVOSHPHONE.COM 18 / 104...

  • Page 19: Arp Configuration

    ADK-8100 Administrator guide 3.4.3 ARP Configuration The ARP function is mainly used to query and add the map of IP and MAC. There are static or dynamic ARP entries. Like other routers, the gateway can automatically find the network device on the same segment.

  • Page 20: Vpn Configuration

    The VPN can be used to send any kind of network traffic securely. ADK-8100 supports OpenVPN. Figure 3-4-4 VPN Configuration Table 3-4-4 Description of VPN Parameter...

  • Page 21: Static Route

    ADK-8100 will have more than one internet connection in some situations but it has only one default gateway. You will need to set some Static Route for ADK-8100 to force it to go out through different gateway when access to different internet.
  • Page 22 Figure 3-4-6a Static Routing Rules Table 3-4-6 Description of Static Routing Parameters Description Destination The destination network to be accessed to by ADK-8100. IP Address Subnet Mask Specify the destination network portion. Gateway Define which gateway ADK-8100 will go through when access to the destination network.

  • Page 23: Dhcp Server

    ADK-8100 Administrator guide 3.4.7 DHCP Server Figure 3-4-7 DHCP Server WWW.KAVOSHPHONE.COM 23 / 104...

  • Page 24: Trunks

    ADK-8100 Administrator guide 3.5 Trunks 3.5.1 Physical Trunks(PSTN and GSM Trunks) The public switched telephone network (PSTN) is the network of the world's public circuit-switched telephone networks. Figure 3-5-1 Analog Trunks Figure 3-5-1a Analog Trunks Edit WWW.KAVOSHPHONE.COM 24 / 104...
  • Page 25 ADK-8100 Administrator guide Table 3-5-1 Description of Analog Trunk Parameters Description Trunk Name A unique label used to identify this trunk when listed in outbound rules, incoming rules, etc.E.g. “pstn113”. Rxgain Used to modify the volume level of this trunk. Normally, this setting does not need to be changed.
  • Page 26 ADK-8100 Administrator guide CID Start This option allows you to define the start of a Caller ID signal: Ring: Start when a ring is received (Caller ID Signaling: Bell_USA, DTMF). Polarity: Start when a polarity reversal is started (Caller ID Signaling: V23_UK, V23_JP,DTMF).

  • Page 27: Ip Trunk (Peer To Peer Mode)

    ADK-8100 Administrator guide Hangup Polarity The call will be considered as “hang up” on a polarity Reversal Detection reversal. Figure 3-5-1b GSM Trunks Figure 3-5-1c GSM Trunks Edit 3.5.2 IP Trunk (Peer to Peer Mode) Figure 3-5-2 IP Trunk Figure 3-5-2a Add IP Trunk WWW.KAVOSHPHONE.COM...

  • Page 28: Voip Trunk

    ADK-8100 Administrator guide Table 3-8-2 Description of IP Trunk Parameters Description IP Trunk Add remote IP of Softswitch, SIP server which will send call traffics to gateway. Trunk Name It describes the trunk for the ease of identification. Type Choose the type of this trunk, SIP or IAX...
  • Page 29 ADK-8100 Administrator guide provider with the authorization name and password. Figure 3-5-3 VoIP Trunk Figure 3-5-3a Add VoIP Trunk Table 3-5-3 Description of VoIP Trunk Parameters Description Trunk Name It describes the trunk for the ease of identification. Type Choose the type of this trunk, SIP or IAX...
  • Page 30 DTMF Mode RFC2833, Info, Shortinfo, Inband, Auto. Qualify Send check alive packets to IP phones, when it’s disabled, ADK-8100 will ignore the reachability and the status of this account will be unmonitored. Allow codecs ulaw,alaw,gsm Domain VoIP provider’s server domain name...

  • Page 31: Pbx Basic

    ADK-8100 Administrator guide 3.6 PBX Basic 3.6.1 Extensions 3.6.1.1 FXS Extensions There are three types of extensions supported in ADK-8100: SIP, IAX and analog extension(FXS). Figure 3-6-1-1 Extensions Figure 3-6-1-1a Fxs Extensions Edit WWW.KAVOSHPHONE.COM 31 / 104...
  • Page 32 ADK-8100 Administrator guide Table 3-6-1-1a FXS Extensions Parameters Description Port The extension correspond port. Extensions The numbered extension, e.g. 601, that will be associated Number with this particular User/Phone. Display Name A character-based name for this user, e.g. “Han Jones”.
  • Page 33 ADK-8100 Administrator guide ·Enable Voicemail Check this box if the user should have a voicemail account. ·Voicemail Access PIN # Voicemail Password for this extension, e.g. “601”. ·Email Address This option defines whether or not voicemails/Fax is sent to the Email address as an attachment.
  • Page 34 ADK-8100 Administrator guide Figure 3-6-1-1d Fxs Extensions Other WWW.KAVOSHPHONE.COM 34 / 104...
  • Page 35 Sets the amount of time, in milliseconds, that must pass since the last hook- flash event received by ADK-8100 before it will recognize a second event. If a second event occurs in less time than defined by Hook Flash Detection, then ADK-8100 will ignore the event.
  • Page 36 ADK-8100 Administrator guide 3.6.1.2 VoIP Extensions A VoIP extension is a SIP/IAX Account that allows an IP Phone or an IP soft phone client to register on ADK-8100. Figure 3-6-1-2 VoIP Extensions Edit/Add Figure 3-6-1-2a VoIP Extensions Edit/Add WWW.KAVOSHPHONE.COM 36 / 104...
  • Page 37 ADK-8100 Administrator guide ·Extension Type Extension type: SIP, IAX or SIP/IAX. SIP—The extension sends and receives calls using the VoIP protocol SIP. IAX—The extension sends and receives calls using the VoIP protocol IAX. ·Extension Number The numbered extension, e.g. 100, that will be associated with this particular User/Phone.
  • Page 38 ADK-8100 Administrator guide and password are correct. ·Password The password for this extension, but it is not a fixed one. When you add new extension,a random and robust password will be generated like “0e3lx9Iz”. ·Transport This will be the transport method used by the extension. The options are UDP (default) or TCP or TLS.
  • Page 39 ADK-8100 Administrator guide Figure 3-6-1-2c VoIP Extensions Options WWW.KAVOSHPHONE.COM 39 / 104...
  • Page 40 ADK-8100 Administrator guide Figure 3-6-1-2d VoIP Extensions Other WWW.KAVOSHPHONE.COM 40 / 104...

  • Page 41: Feature Codes

    ADK-8100 Administrator guide 3.6.2 Feature Codes There are many feature codes available in ADK-8100, which allow users to dial from extension side to realize the exact feature. WWW.KAVOSHPHONE.COM 41 / 104...
  • Page 42 ADK-8100 Administrator guide WWW.KAVOSHPHONE.COM 42 / 104...

  • Page 43: Speed Dial

    ADK-8100 Administrator guide 3.6.3 Speed dial Figure 3-6-3 Speed Dial Figure 3-6-3a Speed Dial Add Table 3-6-3 Description of Speed Dial Parameters Description Source Number The speed dial number. Destination The number you want to call. Number E.g. the source number is “33”. The destination number is 5528369.

  • Page 44: Outbound Routes

    Notes: 1. The max number of outbound route is 32. 2. If the dial patterns are the same in several routes, ADK-8100 will choose the available routes from top to the last one. 3. When you have created a new extension, please edit the outbound route so that it can dial out too.
  • Page 45 ADK-8100 Administrator guide Figure 3-6-4a Outbound Routes Edit Figure 3-6-4b Outbound Routes Edit WWW.KAVOSHPHONE.COM 45 / 104...
  • Page 46 ADK-8100 Administrator guide Figure 3-6-4c Outbound Routes Edit ·Route Name Name of this Outbound Route. E.g. “Local” or “Long Distance”. ·Password The route password can be used to protect this route from being accessed without a password. You can choose one of the passwords in the PIN list that you can click the “Pin Settings”...
  • Page 47 ADK-8100 Administrator guide Outbound calls that match this dial pattern will use this outbound route. There are a number of dial pattern characters that have special meanings: X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Digit from 2-9 [12345-9] : Any digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The “.”...

  • Page 48: Parking Lot

    ADK-8100 Administrator guide 3.6.5 Parking Lot Figure 3-6-5 Parking Lot WWW.KAVOSHPHONE.COM 48 / 104...

  • Page 49: Time Groups

    ADK-8100 Administrator guide 3.6.6 Time Groups Figure 3-6-6 Time groups configure WWW.KAVOSHPHONE.COM 49 / 104...
  • Page 50 ADK-8100 Administrator guide WWW.KAVOSHPHONE.COM 50 / 104...

  • Page 51: General Preferences

    ADK-8100 Administrator guide 3.6.7 General Preferences Figure 3-6-7 General Preferences WWW.KAVOSHPHONE.COM 51 / 104...
  • Page 52 ADK-8100 Administrator guide WWW.KAVOSHPHONE.COM 52 / 104...

  • Page 53: Pbx Inbound Call Control

    ADK-8100 Administrator guide 3.7 PBX Inbound Call Control 3.7.1 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Figure 3-7-1 Inbound Routes There is a default inbound route for all the trunks and set IVR as the destination, you can edit it or create a new one for your demands or you can delete multiple outbound routes at once as required.When an incoming call...
  • Page 54 ADK-8100 Administrator guide Figure 3-7-1a Inbound Routes Edit Figure 3-7-1b Inbound Routes Edit WWW.KAVOSHPHONE.COM 54 / 104...
  • Page 55 ADK-8100 Administrator guide 1) General ·Route Name A name for this inbound route. E.g. “default”. ·DID Number Define the expected DID Number if this trunk passes DID on incoming calls. Leave this field blank to match calls with any or no DID info. You can also use pattern matching to match a range of numbers.
  • Page 56 ADK-8100 Administrator guide number must be only one or equal to the count of the DID number. ·Caller ID Number Define the Caller ID Number to be matched on incoming calls. Leave this field blank to match any or no DID info.
  • Page 57 For example: Company A locates headquarters in the USA with a branch B in China. A and B both have a ADK-8100 phone system. Now if staff of A would like to make a call to a telephone or mobile phone in China from the extension of A but via the FXS line of B, that can be done by this configuration.

  • Page 58: Blacklist

    Figure 3-7-2a Blacklist Add 3.7.3 IVR When there’s an inbound call aims at Auto Attendant, ADK-8100 will play an IVR recording and route the caller to the requested destination (for example, “Welcome to XX company,for sales press 1, for technical support press 2, for operator press 0”, etc.).
  • Page 59 There is a default IVR here, we can edit it directly or add IVR by yourself. Figure 3-7-3a IVR Add ·Number ADK-8100 treats IVR as an extension; you can dial this extension number to reach the IVR from internal extensions. ·Description Description of this IVR.
  • Page 60 Define the invalid action. The invalid action is triggered if the user enters a DTMF digit that is not defined for this IVR. ·Key The Key pressed when the callers hear the IVR prompt. ·Destination Where will ADK-8100 route the call when the action occurs. WWW.KAVOSHPHONE.COM 60 / 104...

  • Page 61: Queue

    ADK-8100 Administrator guide 3.7.4 Queue Call Queues give users (e.g. call centers) an efficient means to have their calls answeredin the order they were received to deliver top tier customer service. Figure 3-7-4 Queue Figure 3-7-4a Queue General WWW.KAVOSHPHONE.COM 61 / 104...
  • Page 62 ADK-8100 Administrator guide Figure 3-7-4b Queue Options WWW.KAVOSHPHONE.COM 62 / 104...
  • Page 63 ADK-8100 Administrator guide Figure 3-7-4c Queue Advanced Settings WWW.KAVOSHPHONE.COM 63 / 104...
  • Page 64 ADK-8100 Administrator guide ·Queue Number Use this number to dial into the queue, or transfer callers to this number to put them into the queue. ·Queue Name A name for the Queue. ·Queue Password You can require agents to enter a password before they can log in to this queue.
  • Page 65 Announce position of caller in the queue ·Announce Hold Time Enabling this option causes ADK-8100 to announce the hold time to the caller periodically based on the frequency timer. Either yes or no; hold time will not be announced if <1 minute.

  • Page 66: Ring Groups

    ADK-8100 Administrator guide Select a prompt file to play periodically. ·Frequency How often to announce a prompt to the caller. ·Events If a caller presses the key while waiting in the queue, this setting selects which action should process the key press.
  • Page 67 ADK-8100 Administrator guide ·Ring Group Number This option defines the numbered extension that can be dialed to reach this group. ·Ring Group Name This option defines a name for this group, e.g. “Sales”. “Ring Group Name” is a label to help you identify this group in the group list.

  • Page 68: Conferences

    ADK-8100 Administrator guide ·Ring time 1. If the strategy is “Ring All Simultaneously”, it means the number of seconds to ring this group before routing the call according to the “Destination if No Answer” settings. 2. If the strategy is “Ring Sequentially”, it means the number of seconds to ring a single extension before moving onto the next one.
  • Page 69 ADK-8100 Administrator guide Figure 3-7-6a Conferences Edit/Add ·Conference Number This is the number dialed to reach this Conference Room. ·User PIN Set a PIN that must be entered in order to access this conference room (e.g. 1234). ·Admin PIN Enter a PIN number for the admin user WWW.KAVOSHPHONE.COM...

  • Page 70: Callback

    ADK-8100 allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for ADK-8100 to cut off the call, then ADK-8100 will call A with this number. When A picks up the call, A can dial the number he wants to call;...

  • Page 71: Pbx Advanced Settings

    ADK-8100 Administrator guide 3.8 PBX Advanced Settings 3.8.1 SIP settings This is the SIP settings in ADK-8100, including General settings, NAT, Codecs, Qos, Response code and Advanced settings. This section describes how to configure SIP server and SIP parameters 3.8.1.1 General Figure 3.8.1.1 SIP General Setting...
  • Page 72 Default: no. It’s recommended to be disabled for security. Allowoverlap Disable overlap dialing support.(Default is yes ) Pedantic Enable pedantic parameter. Default: no. Always authreject If enabled, when ADK-8100 rejects “Register”or “Invite” packets, ADK-8100 always respond the packets using WWW.KAVOSHPHONE.COM 72 / 104...
  • Page 73 ADK-8100 Administrator guide “SIP404 NOT FOUND”. It’s recommended to be enabled for security. DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address. Maxexpiry Maximum duration (in seconds) of a SIP registration.Default is 3600 seconds.
  • Page 74 This provider requires,User=phone on URI User agent To change the user agent parameter of asterisk, the default is “ADK-8100”, you can change it if needed. 3.8.1.2 Network Note: Configuration of this section is required when using remote extensions generally.
  • Page 75 TLS port Port used for SIP registrations, Default is 5061 TLS Verify Server When using ADK-8100 as a TLS client, whether or not to verify server’s certificate. It is “No” by default. TLS Ignore Set this parameter as “No”, then common name must Common Name be the same with IP or domain name.
  • Page 76 Figure 3.8.1.3 Qos 3.8.1.4 Codecs We can choose the allowed codec in ADK-8100, a codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. More information about codec, you can refer to this page: http://en.wikipedia.org/wiki/List_of_codecs...

  • Page 77: Iax Setting

    ADK-8100 Administrator guide 3.8.2 IAX Setting IAX is the Internal Asterisk Exchange protocol, you can connect to ADK-8100 or register IAX trunk to another IAX server. It’s supported by the asterisk- based IPPBX. Figure 3.8.2 IAX setting WWW.KAVOSHPHONE.COM 77 / 104...

  • Page 78: Pin Sets

    ADK-8100 Administrator guide Table 3.8.2 Parameters Description Delayreject Which will delay the sending of authentication reject for REGREQ or AUTHREP if there is a password Bind port Port used for IAX2 registrations. Default is 4569. Bandwidth Low/medium/high with this option you can control which codec to be used.

  • Page 79: Pin Users

    ADK-8100 Administrator guide ·PIN Set Name A character-based name for this PIN list, e.g. “testPIN” ·Record in CDR If set yes, the PIN code will be displayed in call log. ·PIN list PIN list is a numeric field. Letters and punctuation are not allowed in this field.
  • Page 80 ADK-8100 Administrator guide PIN User ADK-8100 can store a number of PIN Users. PIN Users may be used to keep track of calls in relation to particular activities or clients. They can also be used to keep track of calls by particular users or sets of users.

  • Page 81: Disa

    ADK-8100 Administrator guide Click to add, delete or edit PIN list. ·Allow Outbound Routes PIN User can use those outbound route to make call out. 3.8.5 DISA DISA (Direct Inward System Access) allows someone calling in from outside the telephone switch (PBX) to obtain an “internal” system dial tone and make calls as if they were using one of the extensions attached to the telephone switch.
  • Page 82 ADK-8100 Administrator guide ·DISA Name Give this DISA application a name to help you identify it. ·Password The password for this DISA. ·PIN Set Optional: select a PIN set to use.If using this option,leave the password field blank ·Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number.

  • Page 83: Paging And Intercom

    ADK-8100 Administrator guide 3.8.6 Paging and Intercom Paging is used to make an announcement over the speakerphone to a phone or group of phones. Targeted phones will not ring, but instead answer immediately into speakerphone mode. Please note that this section is for configuring paging groups.

  • Page 84: Voice Management

    ADK-8100 Administrator guide paging duplex, allowing all users in the group to talk and be heard by all. ·Force if busy If selected,will not check if the device is in use before paging it,This means conversations can be interrupted by a page(depending on how the device handles it).This is useful for “emergency”...

  • Page 85: Music On Hold

    ADK-8100 Administrator guide to call for recording (such as vp500). 3) Click “Record”. The selected extension will ring and you can pick up the phone to start recording. 2. Upload Prompt Click “Upload” Figure 3-9-1b Upload Voice Prompt The administrator can also upload prompts by doing the following: 1) Click “Upload Prompt”.
  • Page 86 ADK-8100 Administrator guide Figure 3-9-2a Music on Hold Edit The administrator can upload on hold music as follows: 1) Click “Browse” to choose the desired audio file. 2) Click “Upload” to upload the selected file. Note: The file size must not be larger than 1.8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s;...

  • Page 87: Voicemail Settings

    ADK-8100 Administrator guide 3.9.3 Voicemail Settings In this page, we can configure some settings for voicemail feature, including general voicemail settings and SMTP settings, which is used for “voicemail to email”. Figure 3-9-3 Voicemail Setting WWW.KAVOSHPHONE.COM 87 / 104...
  • Page 88 ADK-8100 Administrator guide ·Max # of Messages per Folder Set the maximum number of messages that can be stored in a single voicemail box. ·Max # of Login Attempts Max number of failed login attempts ·Max Length VM in Sec Set the maximum length of a single voicemail message.

  • Page 89: System Prompts Settings

    ADK-8100 Administrator guide Allow sender to review/record their message before save it(No by default) ·Play CID Say the called ID information before the message ·Play envelope Turn on/off envelope playback before message playback. ·Say Duration Turn on/off the duration information before the message.

  • Page 90: System Preferences

    ADK-8100 Administrator guide 3.10 System Preferences 3.10.1 Firewall Rules Figure 3.10.1 Firewall Rules Figure 3.10.1a Firewall Rules Edit/Add WWW.KAVOSHPHONE.COM 90 / 104...

  • Page 91: Firmware Update

    ADK-8100 Administrator guide Figure 3.10.1b Firewall Defence Edit/Add 3.10.2 Firmware update Upgrading of the firmware is possible through the Administrator Web interface using a TFTP Server or an Upload Enter your TFTP Server IP address and firmware file location, then click start...

  • Page 92: Data Backup

    ADK-8100 Administrator guide Browse Choose File 3.10.3 Data Backup We can backup up the configurations before reset ADK-8100 to factory defaults Figure 3.10.3 Click 'Backup' to download configuration file to your computer. Notes: 1. Only configurations, custom prompts will be backed up.

  • Page 93: Password

    ADK-8100 Administrator guide 3.10.5 Password When using web Configuration, please enter default user name and password. User can modify the login name and password. Figure 3.10.5 Password Setting 3.10.6 Time & Date The Network Time Protocol (NTP) is a protocol and software implementation for synchronizing the clocks of computer systems over packet-switched, variable-latency data networks.

  • Page 94: Reset

    ADK-8100 Administrator guide Parameters Description Time zone You can choose your time zone here. Primary server Primary NTP Server Address Secondary server Secondary NTP Server Address Synchronism Set the time interval for checking local appliance’s time with the server Daylight Saving Time Set the mode to Automatic or disabled 3.10.7 Reset...

  • Page 95: Phone Provisioning

    ADK-8100 Administrator guide 3.11 Phone Provisioning The Phone Provisioning provides users a mehtod to Centralized config IP Phone. 3.11.1 General Settings Figure 3.11.1 General Settings WWW.KAVOSHPHONE.COM 95 / 104...

  • Page 96: Phones

    ADK-8100 Administrator guide 3.11.2 Phones Figure 3.11.2 Configured Phones Figure 3.11.2a Edit Phone WWW.KAVOSHPHONE.COM 96 / 104...

  • Page 97: Reports

    ADK-8100 Administrator guide 3.12 Reports 3.12.1 CDR Report The call log captures all call details, including call time, caller number, callee number, call type, call duration, etc. An administrator can search and filter call data by call date, caller/callee, trunk, duration, billing duration, status, or communication type.

  • Page 98: System Logs

    ADK-8100 Administrator guide Table 3.12.1 CDR Report Parameters Description Date start and end time of calls Source Call number Destination Called number Src channel Source channel Dst channel Destination channel Call direction IP to GSM: outbound calls from softswitch/IPPBX to mobile network...

  • Page 99: Firewall Logs

    ADK-8100 Administrator guide of problems or performance. There are 6 levels of syslog, including DEBUG, NOTICE, WARNING and ERROR, EMERG,ALERT,CRIT,INFO. Figure 3.12.2 system logs 3.12.3 Firewall Logs Figure 3.12.3 Firewall logs 3.12.4 Trace Logs Figure 3.12.4 Trace logs WWW.KAVOSHPHONE.COM 99 / 104...

  • Page 100: System Tools

    ADK-8100 Administrator guide 3.13 System tools 3.13.1 SMTP Parameter To send the SMS or system alert to email address, please configure the Email settings first, and make sure SMTP test is successful. Figure 3.13.1 WWW.KAVOSHPHONE.COM 100 / 104...

  • Page 101: Ping

    The password for the email address used above SMTP Server The IP address or hostname of an SMTP server that the ADK-8100 will connect to in order to send voice mail messages via email, i.e.mail.yourcompany.com. If the server of sending email needs to authenticate the sender, you need to enable this.

  • Page 102: Tracert

    ADK-8100 Administrator guide 3.13.3 Tracert Figure 3.13.3 Tracert WWW.KAVOSHPHONE.COM 102 / 104...

  • Page 103: Packet Capture

    ADK-8100 Administrator guide 3.13.4 Packet Capture Figure 3.13.4 Packet Capture 3.13.5 Text to Wav Figure 3.13.5 Text to wav 3.13.6 Certificates ADK-8100 can support TLS trunk. Before you register TLS trunk to ADK-8100, you should upload certificates first. WWW.KAVOSHPHONE.COM 103 / 104...
  • Page 104 CA. The relevant IPPBX should also have this certificate. Gateway Certificate This certificate is server certificate. No matter selecting “TLS Verify Client” as “Yes” or “NO”,you should upload this certificate to ADK-8100. If IPPBX enables “TLS Verify server”, you should also upload this certificate on IPPBX. WWW.KAVOSHPHONE.COM...

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