Related Manuals for PortionPro Rx PPRX1700
Summary of Contents for PortionPro Rx PPRX1700
- Page 1 Your Unique Prescribed Solution for Accurate, Chaos-Free Pet Feeding. User Manual Read all instructions carefully before using your new PortionPro Rx. Please keep this guide in a handy spot for future reference. Model PPRX1700...
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Page 2: Important Safety Information
Improper use may result in risk of serious injury or death. Read All Instructions and Save for Reference: PortionPro Rx is for use with dry food only, kibble sized Do not disassemble the PortionPro Rx or feeder ● ●... - Page 3 ● or replacement parts not provided by the manufacturer. electricity to that wall outlet. Do not try to Do not lift the PortionPro Rx using the lid, food bin, ● unplug the device. bowl, or bowl receptacle area. Lift and carry the Examine the PortionPro Rx before using.
- Page 4 Contact Us Call Write Vet Innovations, Inc. Call Vet Innovations directly at: 877-VET-PPRx Suite West, 267 Spielman Highway (877-838-7779) Burlington, CT 06013 Monday through Friday 8 am to 5 pm EST Email For additional information or to contact us via our websites, please visit: Email Vet Innovations’...
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Page 5: Table Of Contents
—Programming Your PortionPro Rx ........ -
Page 6: Components
1 Components Food Bin Lid Button Lid Tab Button Finger Grips Food Belt System Food Bin Food Belt Control Panel Food Belt Cartridge Food Bowl Door Food Gate Food Bowl Bowl Door Tracks Food Bowl Receptacle Food Clean-out Cavity Feeder Base Cord Wrap Spools Power Supply Power Input Socket... - Page 7 Bottom View Top View PortionPro Rx ™ www.portionprorx.com Model: PPRX1700 Made in China Indoor use only Input: 5V-3A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.
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Page 8: Key Definitions
When you set your food bowl door will open, allowing allows you to reset the computer PortionPro Rx for use with a dog, access to dispensed food. chip in your PortionPro Rx while the feeder allows you to select 2 retaining all existing settings. - Page 9 Feeder Base Main part of the Food Gate The swinging flap Food Bowl PortionPro Rx containing the food Ceramic-coated covering the opening between bowl receptacle and control panel. steel bowl provides durability the food belt system and the The base houses the removable and microbe resistance.
- Page 10 PortionPro Rx feeder. operating mode. This pet will be unable to access food dispensed into that PortionPro Rx bowl. A pet (tag) Menu Screen The menu screen Pet collar tag with patented may be assigned for use with one...
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Page 11: Operating Guide
For best results, the ideal location After all parts have been removed The lid will remain in place for your PortionPro Rx will meet from the packaging, washed, and until you squeeze both finger the following criteria: thoroughly dried, you’re ready... -
Page 12: Programming Your Portionpro Rx
To program your feeder, follow ● programming the PortionPro Rx the step-by-step guide below. to feed one pet in your Any additional PortionPro Rx feeder As you complete each ● household. You will need to step, the PortionPro Rx repeat the following steps for... - Page 13 Set Current Minutes If you are feeding your cat 6 meals Select Cat or Dog per day, the PortionPro Rx will automatically schedule the remaining meal times. (See example on next page.)
- Page 14 Select Total Cups of Food Per Day (24-Hour Period) Select total cups of food for a dog PortionPro Rx will divide the total cups of food per day equally among the number of daily meals. For a Dog: For dog select 2 or 3 meals per day If you set the feeder for 2 ●...
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Page 15: Pairing A Tag To The Portionpro Rx
Assign a tag to the PortionPro Rx. ½ cup to 3 cups and in approaches the area. When an Step 1 Hold any one tag next to ¼-cup increments from unassigned pet approaches, the LCD screen. - Page 16 PortionPro Rx: programming your PPRx! Before completing Step 4 ● above, bring another tag next to the PortionPro Rx LCD The LCD screen will now display Step 3 To confirm your selection, screen and keep it there. The...
- Page 17 ” pet’s collar assigned tag will only open diameter or less. the PortionPro Rx it has been specifically assigned to access. All pets must wear either an assigned or unassigned tag to Fill Food Bin control their access to each...
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Page 18: Tips And Terms, Plus Additional Programming Options
(and pets wearing existing programmed settings. them) to be at least 3 feet away from the PortionPro Rx. You will Factory Reset This function know that all tags are out of... - Page 19 SETTINGS and press settings or operating mode of Follow the same steps used for your PortionPro Rx. To enter the setting up your PortionPro Rx. menu screen, hold for 2 seconds. When changing the existing...
- Page 20 ● in RUN mode and will resume normal operation. If you have any questions as you and your pets are getting started with the PortionPro Rx, call 877-VET-PPRx (877-838-7779) or email support@VetInnovations.com for assistance from a Vet Innovations technical specialist.
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Page 21: Acclimation Guide
Pets are at ease with it again. Plug in and program your ● The PortionPro Rx is a new routine Then try moving forward. PortionPro Rx (see Quick for your pet, and for you, too! This Start Guide and/or... - Page 22 PART 1 Most pets will quickly make friends with the new Think of the PortionPro Rx as a PortionPro Rx. If your pet new friend you’re getting to know. holds back, stay positive Manually open the food bowl and generous with praise, door.
- Page 23 Allow time for this process, without a fuss. Keep unassigned pets away with plenty of attaboys and from the PortionPro Rx during If needed, try a figure 8 ● attagirls for your furry best acclimation if possible to avoid cat harness.
- Page 24 To start, place your pet’s current Divide your pet’s meal between its Put a daily treat incentive in the regular bowl and the PortionPro Rx. food bowl 5 feet away from the PortionPro Rx bowl (press Gradually reduce the food...
- Page 25 If you do, the food bowl—just keep try moving the the PortionPro Rx food bin full PortionPro Rx to and the feeder will do the rest! a more secluded, yet still pet-accessible, If you’re used to your pet...
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Page 26: Alert Codes And Troubleshooting
Check tag. the food bin. Bowl Full Clear food from food gate area. See the underside of your PortionPro Rx food bin lid for the quick reference Troubleshooting Guide as Bowl Door Jam Clear obstruction and/ or clean bowl door tracks. - Page 27 Code 2 When needed, alert codes will appear on the LCD screen of your PortionPro Rx. You will hear an Cause: Power lost. Food not delivered alert tone and see a flashing code number. This is during outage. not cause for concern. You will need to stop the...
- Page 28 This code indicates that your pet has accessed the reset of your PortionPro Rx as outlined in the PortionPro Rx, yet has not eaten the majority of its Solution Steps for Alert Code 8 (Tag Battery food. This has caused the food...
- Page 29 To change the rubber seals to scrape settings for your PortionPro Rx to decrease the off any stubborn debris. total cups of food dispensed per day, follow When all residue is removed, the instructions on page 15.
- Page 30 PortionPro Rx. You may need to you do not have one on hand. The tag will have manually dispense a meal for your pet.
- Page 31 If you’re replacing a tag for an assigned pet, you will need to perform a factory reset of your PortionPro Rx to clear the old tag from the feeder memory and pair the new tag (see steps below). When the new tag arrives, remove the old tag from the assigned pet’s collar and discard.
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Page 32: Care And Cleaning
Pour any food left in the bin into a container. ● Grasp the food bin at the corners that adjoin All PortionPro Rx parts that come in contact with ● the control panel and gently pull up and away pet food detach easily for cleaning. These should be to separate the bin from the feeder base. - Page 33 Make sure that all To clean exterior surfaces of the PortionPro Rx, tracks are properly aligned before replacing wipe with a clean, damp sponge or cloth.
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Page 34: Warranty
Limited 1-Year Non-Transferable Manufacturer’s Warranty This product carries the benefit of a limited manufacturer’s warranty. Vet Innovations, Inc., warrants that your PortionPro Rx will be free of defects in materials or workmanship under normal home use for one year from the date of original purchase. - Page 35 Your Unique Prescribed Solution for Accurate, Chaos-Free Pet Feeding.
- Page 36 For more information, please visit: portionprorx.com vetinnovations.com Vet Innovations, Inc. Suite West, 267 Spielman Highway Burlington, CT 06013 Contact us at support@VetInnovations.com or at 877-VET-PPRx (877-838-7779). ©2017 Vet Innovations, Inc.
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Error 7 wont clear even after removing, cleaning and reinstalling