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For use with all Ripwave Modem models
Part Number 40-00097-00
Revision F, Version 1.0
May 21, 2004
Proprietary
All information disclosed by this document is the proprietary property of Navini Networks, Inc. and is protected
by copyright, trademark, and/or trade secret laws. All rights therein are expressly reserved.
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Table of Contents
Troubleshooting
Related Manuals for Navini Networks Ripwave 2300E/U
Summary of Contents for Navini Networks Ripwave 2300E/U
- Page 1 Part Number 40-00097-00 Revision F, Version 1.0 May 21, 2004 Proprietary All information disclosed by this document is the proprietary property of Navini Networks, Inc. and is protected by copyright, trademark, and/or trade secret laws. All rights therein are expressly reserved.
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Page 2: Table Of Contents
Ripwave Modem User Guide Navini Networks, Inc. TABLE OF CONTENTS INTRODUCTION............................7 PACKAGE INVENTORY .........................7 RIPWAVE MODELS..........................7 .........................8 PERATING REQUENCIES .........................8 OMPUTER ONNECTIONS MINIMUM COMPUTING REQUIREMENTS ..................9 PHYSICAL CHARACTERISTICS ......................10 INSTALLING AN ETHERNET MODEM ....................12 INSTALLING A USB MODEM......................15 ACCESSING THE INTERNET......................19 TROUBLESHOOTING ...........................20... - Page 3 Navini Networks, Inc. Navini Networks, Inc. shall have no liability for any error or damages resulting from the use of this document.
- Page 4 Ripwave Modem User Guide Navini Networks, Inc. Safety When using Navini Ripwave electronic equipment, always follow basic safety precautions to reduce the risk of electrical shock, fire, and injury to people and/or property. Follow all warnings and instructions that come with the equipment.
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Page 5: Regulatory Information
This device has been authorized as a radio frequency transmitter under the appropriate rules of the Federal Communications Commission. Any changes or modifications not expressly approved by Navini Networks could void the user’s authority to operate the equipment. Part #40-00097-00 Rev F v1.0... - Page 6 CAUTION! To reduce risk of injury or fire, follow these instructions when handling the battery. 1. Risk of explosion is possible if the battery is replaced with one not supplied by Navini Networks. 2. Do not dispose of the battery in a fire. They may explode. Check with the local codes for battery disposal guidelines.
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Page 7: Introduction
Navini Networks, Inc. Ripwave Modem User Guide ™ Congratulations! The Ripwave Modem is a user-friendly, easy-to- Introduction install device that helps you connect wirelessly to the Internet. It provides complete broadband Internet access to residential and small office/home office (SOHO) customers without the necessity of professional hardware installation. -
Page 8: Operating Frequencies
Ripwave Modem User Guide Navini Networks, Inc. Modem Model Frequency Range Operating Operating Band Frequencies 2.3 GHz 2300E/U 2.305 GHz to 2.385 GHz WCS+ 2.4 GHz 2400 E/U 2.400 GHz - 2.480 GHz 2.5 GHz 2500 E/U 2.500 GHz - 2.596 GHz MMDS/ITFS 2.6 GHz... -
Page 9: Minimum Computing Requirements
Navini Networks, Inc. Ripwave Modem User Guide ® Ethernet Modems: Any Win32 Operating System Operating Minimum ® (OS) - Windows 95, Windows 98 , Windows System Computing 98SE , Windows 2000, Windows ME , Windows XP, or later version. Windows XP must be Service Requirements Pack Level 1 or higher. -
Page 10: Physical Characteristics
Ripwave Modem User Guide Navini Networks, Inc. If you experience any difficulties with your unit, please contact your Service Provider or the vendor from whom you obtained your Ripwave Modem. The 2.4 GHz Ripwave Modem varies in some aspects from the 2.3, Physical 2.5, 2.6, 3.4 and 3.5 Modems. - Page 11 Navini Networks, Inc. Ripwave Modem User Guide hysical 2.3, 2.5, 2.6, & 3.5 GHz LED Ripwave Modems Character istics, Continued Antenn Indicator Lights On/Off Switch Power Adapter Connectio Ethernet Cable Connectio USB Cable Connection Back of 2.3, Back of 2.3, 2.5, 2.6 &...
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Page 12: Installing An Ethernet Modem
Ripwave Modem User Guide Navini Networks, Inc. The following instructions are for the installation of a Ripwave Installing an Modem that has a USB connection. Please read all instructions Ethernet Modem before attempting the installation. It is advisable to turn off the... - Page 13 Navini Networks, Inc. Ripwave Modem User Guide Installing an Ethernet Step Action Illustration (using LED Modem) Modem, continued Rotate the antenna on the Ripwave Modem clockwise 180 degrees to the UP position. This Antenna Antenna reveals the Ripwave Modem indicator lights.
- Page 14 Ripwave Modem User Guide Navini Networks, Inc. Installing an Ethernet Step Action Illustration Modem, continued Turn your computer on and log in. Proceed to t “Troubleshootin Installing Navini Monitor” section o f this manual. Part #40-00097-00 Rev F v1.0 May 21, 2004...
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Page 15: Installing A Usb Modem
Navini Networks, Inc. Ripwave Modem User Guide The following instructions are for the installation of a Ripwave Installing a USB Modem that has a USB connection. Please read all instructions Modem before attempting the installation. It is advisable to turn off the... - Page 16 Ripwave Modem User Guide Navini Networks, Inc. Installing a USB Modem, Step Action Illustration (using LED Modem) continued Rotate the antenna on the Ripwave Modem 180 degrees to the UP position. This reveals Antenna Antenna the Modem’s indicator lights. CAUTION! Rotation of...
- Page 17 Navini Networks, Inc. Ripwave Modem User Guide Installing a USB Modem, Step Action Illustration Continued Turn your computer ON and log in. NOTE: For Windows 2000, you must be logged into an account having Administrative privileges to install the Ripwave Modem and its software.
- Page 18 Ripwave Modem User Guide Navini Networks, Inc. Installing a USB Modem, Step Action Illustration Continued Insert the Ripwave Installation CD into the computer’s CD-ROM drive. Select the ‘Search for the best driver for your device’ option. Click Next to continue.
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Page 19: Accessing The Internet
Navini Networks, Inc. Ripwave Modem User Guide Installing a USB Modem, Step Action Illustration Continued Windows will finish installing the software files required for the Ripwave Modem operation. Click Finish. NOTE: For Window 98, a window may appear asking for drivers to be installed from the Windows 98 setup disk. -
Page 20: Troubleshooting
Ripwave Modem User Guide Navini Networks, Inc. After installation, if you are experiencing difficulties with your Troubleshooting Internet connection, please review the Minimum Computing Requirements Addendum 1 to ensure your computer meets those requirements. Next, go back over the installation procedures and ensure those steps were completed properly. -
Page 21: Installing Navini Monitor
Navini Networks, Inc. Ripwave Modem User Guide Indicator Lights or LCD Display, Continued LED Indicator Lights: Signal Strength Indicator (SSI) Light Constant Green: Strong signal Constant Yellow: Medium signal Constant Red: Weak signal Flashing Red: No signal Battery Indicator Light... - Page 22 Ripwave Modem User Guide Navini Networks, Inc. Installing Ripwave After the Ripwave Monitor software is loaded, if you must Monitor, Continued upgrade your PC OS, first uninstall Ripwave Monitor prior to upgrading the OS. Otherwise, Ripwave Monitor will not work.
- Page 23 Navini Networks, Inc. Ripwave Modem User Guide Installing Ripwave Step Action Illustration Monitor, continued The License Agreement screen appears. Read the Licensing Agreement. Select the I Accept option, and click Next to continue. NOTE: If the License Agreement is not accepted, you cannot install the software.
- Page 24 Ripwave Modem User Guide Navini Networks, Inc. Installing Ripwave Step Action Illustration Monitor, continued The Pre-Installation Summary screen appears. Review the contents for accuracy. Click Install to continue. For your installation and computer, this screen may have different information than what is shown in the illustration.
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Page 25: Using Navini Monitor
Navini Networks, Inc. Ripwave Modem User Guide o open the Ripwave Monitor software application, click on the Troubleshooting “ Start” button and select Programs→Navini Ripwave Using Ripwave onitor→Ripwave Monitor. Monitor The Ripwave Monitor icon will appear in the toolbox tray of your omputer. - Page 26 Ripwave Modem User Guide Navini Networks, Inc. Troubleshooting Using The Signal Strength and Signal Quality are dynamic bar graphs Ripwave Monitor, that indicate how well your Modem is receiving signals from the continued Base Station. To increase the strength and quality of the signal, change the location of the Ripwave Modem.
- Page 27 Navini Networks, Inc. Ripwave Modem User Guide Troubleshooting Using To check connectivity to the Service Provider’s network, click the Ripwave Monitor, Advanced button on the Ripwave Monitor window. The Advanced continued section of the window appears and displays several strings of characters representing selected IP-addressable nodes in the network.
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Page 28: Uninstalling Navini Monitor
Ripwave Modem User Guide Navini Networks, Inc. for some reason you need to uninstall the Ripwave Monitor Uninstalling ftware, e.g., to upgrade your Operating System software, follow Ripwave the procedure below. Monitor Step Action Illustration On your computer screen lower left corner, click on Start >... -
Page 29: Installing Navini Diagnostics
Navini Networks, Inc. Ripwave Modem User Guide If y Ripwave Modem has a software release prior to 4.0, you Installing Navini have the Navini Monitor software and not the Navini Diagnostics. iagnostics Step Action Illustration NavDiag) Shut down all programs,... - Page 30 Ripwave Modem User Guide Navini Networks, Inc. stalling Navini Step Action Illustration iagnostics, Continued The Navini Diagnostics Introduction screen appears. Click Next to continue. The License Agreemen screen appears. Read th Licensing Agreement. Select the I Accept option, and click Next to continue.
- Page 31 Navini Networks, Inc. Ripwave Modem User Guide Step Action Illustration Installing Navini The Pre-Installation iagnostics, Continued Summary screen appears. Review the contents for accuracy. Click Inst all to ontinue. For your installatio n and computer, this screen may have different...
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Page 32: Using Navini Diagnostics
Ripwave Modem User Guide Navini Networks, Inc. To open the Navini Diagnostics software application, double-click Troubleshooting on the Navini Diagnostics icon on your desktop. sing Navini iagnostics NavDiag) Navini Diagnostics.lnk The Connection Status screen will open and display data if the Modem is in session. - Page 33 Navini Networks, Inc. Ripwave Modem User Guide Troubleshooting Using he History graphs plot the signal every 10 seconds. Read the avini Diagnostics, graphs from right to left. ontinued If the connection between the PC and the Modem or between the Modem and the Base Station is interrupted, a red circle with a slash question mark is positioned over the corresponding icon.
- Page 34 Ripwave Modem User Guide Navini Networks, Inc. Troubleshooting Using avini Diganostics, ontinued This screen provides the version of the Navini Diagnostics software currently installed in your computer. It also provides a web site and telephone number where you can contact your Service Provider.
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Page 35: Uninstalling Navini Diagnostics
Navini Networks, Inc. Ripwave Modem User Guide Uninstalling If for some reason you need to uninstall the Navini Diagnostics avini ftware, e.g., to upgrade your Operating System software, follow e procedure below. iagnostics Step Action Illustration On your computer screen lower left corner, click on Start >... -
Page 36: Installing & Charging The Battery
Ripwave Modem User Guide Navini Networks, Inc. The battery pack was an option on former models of Ripwave Installing & Modem s. Batteries could be purc hased optionally. harging the If you have a battery, the battery pack is installed in the bottom of attery wave Modem. -
Page 37: Gh Z , 2.5 Gh Z , 2.6 & 3.5 Gh Z Battery
Navini Networks, Inc. Ripwave Modem User Guide Step Action Illustration .3 GHz, 2.5 GHz, Applying light pressure, & 2.6 GHz Battery push the tab on the battery pack cover to remove it from the bottom of the Modem Battery Pack Cover tab... -
Page 38: Care & Maintenance
Ripwave Modem User Guide Navini Networks, Inc. pwave Modem is designe d to give years of trouble-free Care & service. To ensure operation, read the following care and aintenance mainte nance instructions. Keep the Modem free of dust and moisture. If the Modem gets wet, use a towel to dry it immediately. -
Page 39: Addendum 1: Ripwave Modem - Pc Troubleshooting
Navini Networks, Inc. Ripwave Modem User Guide ™ ADDENDUM 1: Ripwave Modem - PC Troublesh ooting - For Use With All Ripwave Modems, Ripwave Monitor Software, and Navini Diagnostics Soft ware - C Operating Systems rior to installing the Ripwav... -
Page 40: Configuration Options
Ripwave Modem User Guide Navini Networks, Inc. Ethernet Interface The E thernet Modem may be connected to a PC via an Ethernet connection. Also, it is possible to onnec t multiple PC devices to a single Modem. The multi-PC configuration is transparent to the PC users and is analogous to a multi-PC configuration on a normal Ethernet LAN. - Page 41 Navini Networks, Inc. Ripwave Modem User Guide Results of Correct Navini Monitor Installation Experienced PC users can check the results of the Navini Ripwave Monitor installation by looking at the log file that is created during the installation process. The log file is named “Ripwave_Monitor_InstallLog.log.”...
- Page 42 Ripwave Modem User Guide Navini Networks, Inc. Install Directory: D:\Program Files\Navini Ripwave Monitor\UninstallerData\resource\ Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed Install File: D:\Program Files\Navini Ripwave Monitor\UninstallerData\resource\iawin32.dll Status: SUCCESSFUL Install F ile: D:\Program Files\Navini Ripwave Monitor\UninstallerData\resource\remove.exe Status: SUCCESSFUL Make Registry Entry:...
- Page 43 Navini Networks, Inc. Ripwave Modem User Guide Create Shortcut: D:\Documents and Settings\All Users\Start Menu\Programs\Navini Ripwave Monitor\Uninstall Ripwave Monitor.lnk Status: SUCCESSFUL Install Directory: D:\WINDOWS\System32\DRIVERS\ Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed Install Directory: D:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Status: SUCCESSFUL...
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Page 44: Addendum 2: End User Software License Agreement
LLY: This End-User License Agreement ("Agreement") is a legal greement between you (either an individual or an entity) and Navini Networks, Inc. for the Ripwave oftware ("SOFTWARE"). The SOFTWARE includes computer software, the associated media, any printed materials, and any electronic or "online" documentation. Any software provided along with the SOFTWARE that is associated with a separate end-user license agreement is licensed to you under the terms of that license agreement. - Page 45 Navini Networks, Inc. Ripwave Modem User Guide GRANT OF LICENSE. This AGREEMENT grants to you a personal, non-exc lusive, non-transferable license as follows: Storage, Installation and Use. Except as otherwise expressly p rovided in this AGREEMENT, you ill be allowed to install, use, access,...
- Page 46 Software covered by this License Agreemen t may contain Intellectual Property owned by Third arties and duly licensed to NAVINI NETWORKS, INC. Copyright, Patent and other laws protect Third Party Intellectual Property manufactured with, marketed with, or otherwise bundled with the licensed Software.
- Page 47 OT BE LIABLE FOR ANY COSTS OR DAMAGES ARISING OUT OF, EITHER DIRECTLY OR IND ECTLY, THE ACTIONS OR INACTIONS OF SUCH THIRD PARTY. IN NO EVENT SHAL NAVINI NETWORKS, INC. OR ANY THIRD PARTY INVOLVED IN THE CREATION, PRODUCTION, DELIVERY, OR LICENSING OF THE SOFTWARE BE LIABLE TO YO...
- Page 48 Copyright © 2001, 2002, 2003, 2004 Navini Networks, Inc. All rights reserved. Printed in the USA. Navini Networks is a registered trademark. Internet at the Speed of Thought, Zero-Install, Rip wave, and Unwired by Navini are trademarks of Navini Networks, Inc. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners.