Sharp Disney Mobile DM003SH User Manual page 245

[ Charger/Battery
Problem Possible Cause
Remaining charge
shortens charging time.
Battery charges
Battery may be
quickly
terminally exhausted or
defective. (Illumination
Light flashes red.)
Charging slows during
Video Calls.
Battery charges
slowly
Battery may be
charging via USB.
AC Charger or Desktop
Holder may not be
properly connected to
handset.
AC Charger may not be
firmly plugged in to AC
outlet.
Battery may not be
Battery won't properly installed.
charge
Battery, AC Charger, or
handset/Desktop Holder
charging terminals, or
Device/Desktop Holder
Connection Port may be
obstructed by dust, etc.
Charger/holder, etc.
may not be supported.
Solution
This is normal.
Replace battery with a new one.
End the call to charge faster.
Use AC Charger.
Make sure connector is
securely inserted and retry.
Remove plug from outlet,
re-insert and retry.
Install battery properly (P.14-4).
Clean terminals, connector and
Port with a dry cotton swab and
retry.
Use specified AC Charger,
Desktop Holder, etc. only;
others may damage battery.
Problem Possible Cause
High power consuming
operations are in use.
Battery Time
seems shorter
Using handset in poor
than usual
conditions may shorten
Battery Time.
Power hungry settings
may be active.
[ Calling
Problem Possible Cause
Keypad Lock may be
active (` appears).
Function Lock may be
Cannot place call
active (p appears).
Offline Mode may be
active (a appears).
Did you include the
area code or the first 0?
Call won't connect
and there's a
Handset may be
beeping tone
out-of-range ()
appears).
Troubleshooting
Solution
Keep handset closed in Standby;
reduce TV, S! Application,
Media Player and Camera use,
and limit transmissions/external
connections.
Avoid prolonged use of handset
out-of-range or in poor signal
conditions.
Lower Brightness, select shorter
Display Saving/Backlight time, etc.
Solution
Cancel Keypad Lock (P.1-13).
Cancel Function Lock (P.11-2).
Cancel Offline Mode (P.1-15).
Dial the number including the
area code or 0.
Move to a place where signal is
strong and retry.
14
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