Appendix A - Limited Warranty - VideoRay Explorer Manual

11 APPENDIX A – LIMITED WARRANTY
VideoRay will repair or replace, at its expense and at its option, any system or component, subject to
the limitations and / or exclusions specified herein, which in normal use has proven to be defective in
workmanship or material provided that, within one (1) year of the purchase date, the original
purchaser returns the product prepaid, accompanied by proof of purchase, from a sales agent
authorized by VideoRay, and provides VideoRay with reasonable opportunity to verify the alleged
defect by inspection.
Warranty Limitations And/Or Exclusions:
1. This warranty does not apply to light bulbs.
2. Any separate product purchased from, but not manufactured by, VideoRay is sold with only such
warranties as are made by the manufacturer therein. VideoRay only warrants that it has title
thereto, free of all liens or encumbrances.
3. This warranty does not apply to units that are damaged by connection to improperly wired AC
receptacles.
4. Tethers, view ports and other components subject to wear through abrasion are warranted to be
free from defects in material and workmanship for a period of ninety (90) days from the date of
shipment to the original purchaser.
5. Any damage caused by failure to observe proper packing or to observe instructions for operation
and maintenance as contained in the Instruction Manual furnished with the equipment, by
accident in transit or elsewhere, will not be covered by the warranty.
6. Repairs are warranted for 90 days.
VideoRay may require that certain components may be returned, prepaid, to an authorized repair
station for inspection and repair or replacement.
VideoRay will not be responsible for any asserted defect which has resulted from Acts of God,
normal wear, misuse, abuse, improper configuration, repair, or alteration made, or specifically
authorized by, anyone other than a representative of VideoRay authorized to do so. The giving of, or
failure to give, any advice or recommendation by VideoRay shall not constitute any warranty by, or
impose any liability on VideoRay.
The foregoing constitutes the sole and exclusive remedy of the purchaser and the exclusive liability
of VideoRay and is in lieu of any and all other warranties, express, implied or statutory as to
merchantability, fitness for purpose sold, description, quality productiveness, or any other matter.
Under no circumstances shall VideoRay be liable for special, incidental or consequential damages, or
for delay in performance of this warranty.
August, 2014
LIMITED WARRANTY POLICY
http://www.videoray.com
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Version 1.0, Rev. C