White Ink Troubleshooting - Equipment Zone Fast T-Jet 3 User Manual

Fast T-Jet 3 User's Manual

White Ink Troubleshooting

Concern: White prints seem dull
Solution 1:
You may not be applying enough Pretreatment or not using a 1440 DPI print
mode.
Solution 2:
The Print Head may be clogged. If you had bright White prints before and they
now seem dull, you probably have clogged nozzles. Due to the nature of the
White pigment, you may experience more head clogs than normal. These can
easily be cleared by doing two or three Head Cleanings.
Solution 3:
The Highlight White settings in FastARTIST may be wrong. You may actually be
printing White ink ON TOP of the CMYK colors. Reload the image into FastARTIST
and rerun the Underbase/Highlight Wizard. Try not applying a Highlight or toning
down the Highlight.
Solution 4:
Dry ink may be causing the Print Head to not seal properly. Due to the nature of
the White ink pigment, it will build up faster on the capping station and on the
wiper blade. Dry White ink around the rim of the Capping Station will interfere
with the printer pulling ink out of the cartridge during a Head Cleaning cycle.
Use a sponge foam tipped swab and cleaning fluid or water to clean the
areas noted below.
Print Head
Capping Station
62