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Table of Contents
User Manual
English (CA) 09/2017. Rev. 1.0


Table of Contents

   Summary of Contents for Samsung SM-J327W

  • Page 1 SM-J327W User Manual English (CA) 09/2017. Rev. 1.0
  • Page 2: Table Of Contents

    Device layout Internet Battery Email SIM or USIM card (nano-SIM card) Camera Memory card Gallery Turning the device on and off Samsung Members Controlling the touchscreen Samsung Notes Home screen Calendar Lock screen Voice Recorder Notification panel My Files Entering text...
  • Page 3 Table of Contents Settings Introduction Connections Sounds and vibration Notifications Display Wallpapers and themes Advanced features Device maintenance 101 Apps 101 Lock screen and security 102 Cloud and accounts 104 Google 104 Accessibility 105 General management 106 Software update 106 About device Appendix 107 Troubleshooting Health and Safety...
  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 6 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 7 • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 8: Package Contents

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.
  • Page 9: Device Layout

    Basics Device layout Microphone Proximity sensor Front camera Speaker Speaker Power key Touchscreen Home key Recents key Back key Microphone Earphone jack Multipurpose jack Rear camera GPS antenna Flash Volume key Back cover Main antenna...
  • Page 10 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 11: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts.
  • Page 12: Removing The Battery

    Basics Replace the back cover. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover. Pull out the battery.
  • Page 13: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 14: Reducing The Battery Consumption

    • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 15: Sim Or Usim Card (nano-sim Card)

    Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16: Memory Card

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 17: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 18: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Apps screen, tap Settings → Device maintenance → Storage → → Storage settings → SD card → Format → FORMAT. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card.
  • Page 19: Controlling The Touchscreen

    Basics Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 20 Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.
  • Page 21: Home Screen

    Basics Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
  • Page 22: Home Screen Options

    Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customize the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 23: Creating Folders

    Basics Moving items Tap and hold an item on the Home screen, and then drag it to a new location. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To move the item to another panel, drag it to the side of the screen. To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen.
  • Page 24: Managing Panels

    Basics To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen. To delete apps in a folder, tap the folder, and then drag the app you want to delete to Remove shortcut at the top of the screen.
  • Page 25: Searching For Items

    Basics On the Apps screen, tap → Edit. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
  • Page 26: Indicator Icons

    Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 27: Lock Screen

    Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen.
  • Page 28: Notification Panel

    Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards.
  • Page 29 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 30: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 31: Copying And Pasting

    Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.
  • Page 32: Screen Capture

    Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
  • Page 33: Secure Folder

    Basics Secure Folder Introduction Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 34 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
  • Page 35 Removing apps from Secure Folder Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. On the Apps screen, tap Samsung → Secure Folder.
  • Page 36: Backing Up Data

    Basics Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data On the Apps screen, tap Samsung → Secure Folder. Tap → Settings → Backup and restore.
  • Page 37: Multi Window

    To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder.
  • Page 38 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap MORE APPS and select an app.
  • Page 39 Basics Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 40 Basics Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. Minimizing the split screen view Press the Home key to minimize the split screen view.
  • Page 41: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
  • Page 42: Transferring Data From Your Previous Device

    Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • Mobile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
  • Page 43 Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from Back up data from your previous device to a computer and import the data to your device.
  • Page 44: Device

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 45: Device And Data Management

    Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
  • Page 46: Backing Up And Restoring Data

    Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to...
  • Page 47: Sharing Features

    Basics Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it.
  • Page 48: Emergency Mode

    You can also use the following option: • Link Sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified.
  • Page 49 Basics The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Deactivating emergency mode To deactivate emergency mode, tap → Disable Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode.
  • Page 50: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 51: Managing Apps

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...
  • Page 52: Phone

    Applications Phone Introduction Make or answer voice calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options. Add the number to the contacts list.
  • Page 53: Making An International Call

    Applications To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.
  • Page 54: Options During Calls

    Applications Blocking phone numbers Block calls from specific numbers added to your block list. On the Apps screen, tap Phone → → Settings → Block numbers. , tick contacts, and then tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
  • Page 55 Applications Smart Call Easily report or block spam calls. To activate: On the Apps screen, tap Phone → → Settings → Caller ID and spam protection.
  • Page 56: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Tap Contacts on the Apps screen. and select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields.
  • Page 57: Importing Contacts

    Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts.
  • Page 58: Searching For Contacts

    Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 59: Deleting Contacts

    Applications Tap Contacts on the Apps screen. Select your profile. Tap EDIT, edit your profile, and tap SAVE. Tap Profile sharing, and then tap the switch to activate it. To use this feature, your phone number must be verified. You can view your contacts’ updated profile information in Contacts.
  • Page 60: Messages

    Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Tap Messages on the Apps screen. Add recipients and tap COMPOSE. Enter a message. Edit recipients. Add recipients from the contacts list.
  • Page 61: Blocking Unwanted Messages

    Applications On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap SEND. Blocking unwanted messages Block messages from specific numbers added to your block list. Tap Messages on the Apps screen. Tap →...
  • Page 62: Internet

    Applications Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages On the Apps screen, tap Internet. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 63: Email

    Setting up email accounts Set up an email account when opening Email for the first time. On the Apps screen, tap Samsung → Email. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
  • Page 64: Camera

    Applications Sending emails to compose an email. Add recipients and enter an email text. Tap SEND to send the mail. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it.
  • Page 65: Launching Camera

    Applications Launching Camera Use the following methods to launch Camera: • Tap Camera on the Apps screen. • Press the Home key twice quickly. • On the locked screen, drag outside the large circle. • Some methods may not be available depending on the region or service provider. •...
  • Page 66: Basic Shooting

    Applications Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos.
  • Page 67 Applications Current mode Make faces appear brighter and clearer. Camera settings Preview thumbnail Change the flash Take a photo. setting. Record a video. Switch between the front and rear cameras. Filter effects Shooting modes • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 68: Auto Mode

    Applications Customizing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. To view the description of each mode, tap → Info. To rearrange modes, tap → Edit, tap and hold a mode icon, and then drag it to a new location.
  • Page 69 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
  • Page 70 Applications Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 71 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot.
  • Page 72 • Volume key function: Set the device to use the Volume key to control the shutter. • Shutter sound: Turn the shutter sound on or off. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.
  • Page 73: Gallery

    Applications Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. Viewing images and videos Viewing images On the Apps screen, tap Gallery → PICTURES.
  • Page 74 Applications Select an image. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Delete the image. To hide or show the menus, tap the screen. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images.
  • Page 75: Viewing Videos

    Applications Viewing videos On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional options. Skip to the previous Skip to the next video. Tap and hold video.
  • Page 76 Applications Creating stories Create stories with various themes. On the Apps screen, tap Gallery → STORIES. Tap → Create story. Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD.
  • Page 77 Applications Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 78: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 79: Samsung Notes

    Creating notes On the Apps screen, tap Samsung Notes → ALL → Select an input method from the toolbar at the top of the screen and compose a note. Tap Pen to write or draw.
  • Page 80: Calendar

    Applications Deleting notes On the Apps screen, tap Samsung Notes. Tap ALL, or tap COLLECTIONS and select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. Tap DELETE. Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner.
  • Page 81: Creating Tasks

    Syncing events and tasks with your accounts On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, open the Apps screen and tap Calendar → →...
  • Page 82: Voice Recorder

    Introduction Record and play back voice recordings. Making voice recordings On the Apps screen, tap Samsung → Voice Recorder. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap Bookmark to insert a bookmark.
  • Page 83: My Files

    My Files Access and manage various files stored in the device. On the Apps screen, tap Samsung → My Files. View files that are stored in each storage. You can also view files in your device or a memory card by category.
  • Page 84: World Clock

    Applications WORLD CLOCK On the Apps screen, tap Clock → WORLD CLOCK. Creating clocks , enter a city name or select a city from the cities list. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH On the Apps screen, tap Clock →...
  • Page 85: Calculator

    Applications Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
  • Page 86 Applications Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.
  • Page 87: Introduction

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 88 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
  • Page 89: Pairing With Other Bluetooth Devices

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 90: Sending And Receiving Data

    Settings Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices.
  • Page 91: Data Usage

    Settings Data usage Keep track of your data usage amount and customize the settings for the limitation. On the Settings screen, tap Connections → Data usage. • Data saver: Prevent apps that are running in the background from using a mobile data connection.
  • Page 92: Mobile Hotspot And Tethering

    Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile hotspot and tethering. You may incur additional charges when using this feature.
  • Page 93: Mobile Networks

    Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Connections → Mobile networks. • Data roaming: Set the device to use data connections when you are roaming. • Network mode: Select a network type. • Access Point Names: Set up access point names (APNs). •...
  • Page 94 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 95: Sounds And Vibration

    Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 96: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Outdoor mode: Activate outdoor mode to make the display easier to see in bright conditions.
  • Page 97: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • Identify unsaved numbers: Set the device to identify unsaved phone numbers when you receive incoming calls or messages.
  • Page 98: Send Sos Messages

    Settings • Easy mute: Set the device to mute incoming calls or alarms by facing the device’s screen downwards. • Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients.
  • Page 99: Device Maintenance

    Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimization feature On the Settings screen, tap Device maintenance →...
  • Page 100: Managing The Battery

    Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out.
  • Page 101: Apps

    • Notifications: Set whether or not to show notification content on the locked screen and select which notifications to display. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website ( to track and control your lost or stolen device.
  • Page 102: Cloud And Accounts

    • Other security settings: Configure additional security settings. Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account. On the Settings screen, tap Cloud and accounts.
  • Page 103 Settings Samsung Cloud You can manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. On the Settings screen, tap Cloud and accounts → Samsung Cloud.
  • Page 104: Google

    On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • Backup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data. • Restore: Restore previously backed up personal information and app data from Samsung Cloud.
  • Page 105: General Management

    • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • Marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Reset: Reset your device’s settings or perform a factory data reset.
  • Page 106: Software Update

    Settings Software update Update your device’s software or change the update settings. On the Settings screen, tap Software update. • Download updates manually: Check for and install updates manually. • Download updates automatically: Set the device to check for and download updates automatically when connected to a Wi-Fi network.
  • Page 107: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 108: Restarting The Device

    • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 109 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 110 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 111 • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 112 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 113: Health And Safety

    • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 114 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
  • Page 115 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
  • Page 116 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
  • Page 117 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
  • Page 118 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
  • Page 119 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 120 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
  • Page 121 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
  • Page 122 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 123: Acknowledging Special Precautions And Industry Canada Notice

    Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 124: Correct Disposal Of This Product

    Health and Safety All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public.
  • Page 125 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
  • Page 126 Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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