Troubleshooting; Error Messages; What To Do When - Brother P-touch Embellish User Manual

Troubleshooting

Error messages

Message
Battery Low! The batteries are weak.
If using AAA alkaline batteries, replace them
with new ones.
If using Ni-MH batteries, charge them fully.
The installed batteries are running low and
Battery
need to be replaced for continued operation.
Empty!
• There is no text above the cursor when you
Invalid!
selected [Numbering].
• An invalid character was selected for
[Numbering].
• An invalid value was selected for [Tab
Length] or [Label Length].
• An invalid value was entered as the ribbon/
tape length while using templates.
• You tried to print a text file when there is no
No Text!
data stored in the memory.
• is pressed when no text is entered.
• +
entered.
•
•
was entered while using templates.
2 Line Limit! /
1 Line Limit! • You tried to enter a 3rd line by pressing
• You tried to print or preview two lines of text
while 0.13" (3.5mm) or 0.23" (6 mm) tape is
installed. Install a larger tape size.
There is no cassette installed.
No
Cassette!
The Tape Cutter Lever was pressed in the
Cutter
middle of the printing process.
Pressed
The maximum number of characters (80
Text Full!
characters for text, 50 characters for templates)
have already been entered.
You may have exceeded ribbon/tape length.
Change
Reduce the text or select [Auto] as the ribbon/
Length
tape length.
No Frame OK? • You have used a frame or Frame settings are
ON, but a cassette narrower than
0.47"(12mm) is installed (Frames for use
ONLY with 0.47"(12mm) cassettes).
• Select
• Feeding tape after printing when [Chain
Feed OK?
Print] is selected. Refer to the Setting
Margin section in this guide.
• Make sure you are using a 0.47"(12mm)
Insert
cassette.
0.47"
Use TZe
• Use a cassette with the
Tape!
Cause / Remedy
is pressed when no text is
is pressed when no text is entered.
or was pressed when no text
to print with no Frame, press
to cancel.
mark.

What to do when...

Problem
The display • Check that the batteries are correctly
stays blank inserted.
after you have
• The batteries may be weak. Replace them.
turned on the
• Check that the AD-24ESA adapter is correctly
machine.
connected.
When the
ribbon/tape is
• Refer to the Setting Margin section in this
printed out,
guide and select [Half] , [Narrow] or
there is too
[Chain] to have smaller margins for your
much margin
ribbon/tape.
(space) on both
sides of the text.
The machine
• Check that the cassette is inserted correctly.
does not print,
or the printed • If the cassette is empty, replace it.
characters are
• Check the Tape Cassette Cover is closed
not formed
correctly.
properly.
The setting has • The batteries may be weak. Replace them.
cleared on its
• When power is disconnected for more than
own.
three minutes, all text and formats in the
display settings are cleared.
A blank
horizontal line • There may be some dust on the Print Head.
appears Remove the cassette and use a dry cotton
through the swab to gently wipe the Print Head with an up-
. printed ribbon/ and-down motion.
tape.
The machine
has "locked up"
(i.e., nothing
• Refer to the Resetting the P-Touch section
happens when a
in this guide.
key is pressed,
even though the
machine is on.)
The power • The batteries may be weak. Replace them.
turns off when
• Check that the batteries are correctly
you try to print.
inserted.
• The wrong AC Adapter is used. We
recommend using the AD-24ESA Adapter.
The tape does
• Check that the end of the tape feeds under
not feed
the tape guides.
properly or the
tape gets stuck
• The Cutter Lever is pressed while printing. Do
inside the
not touch the Cutter Lever during printing.
machine.
All text and
• Press
format settings
[Text&Format].
need to be
cleared to
• Press
create a new
ribbon/tape.
[Text&Format]
To change
• Refer to the Initial Settings section in this
language
guide.
setting.
Solution
+ and select
/ [Clear]
/