Himsa Noahlink Wireless User Manual
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Himsa Noahlink Wireless User Manual

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Noahlink
Wireless

User Guide

Noahlink Wireless Programming Interface

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Summary of Contents for Himsa Noahlink Wireless

  • Page 1: User Guide

    Noahlink Wireless User Guide Noahlink Wireless Programming Interface...
  • Page 2 Welcome Congratulations on your Noahlink Wireless which will allow you to connect and fit wireless hearing instruments, without the use of an intermediate device, using easy plug-and-play functionality. Carefully read this user guide to fully benefit from the Noahlink Wireless.
  • Page 3 Statement: This device complies with Part 15 of the FFC and IC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Products are intended for sale in countries within European Economic Area as well as Switzerland. In EU: Noahlink Wireless is a Class II communications device, and conforms to the essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.himsa.com.
  • Page 5 Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Japanese Radio Law and Japanese Telecommunications Business Law Compliance This device is granted pursuant to the Japanese Radio Law (電波法). and the Japanese Telecommunications Business Law (電気通信事業法).

  • Page 7: Table Of Contents

    Contents Description ................8 Getting started – Installation ........... 10 Tips for optimal wireless fitting ..........13 Compatibility ................17 Light indicators (LED) .............. 18 Important information..............20 Technical specifications ............22 Warranty .................22 Troubleshooting guide ............24...

  • Page 8: Description

    Description Right side light indicator Left side light indicator USB port for power and communication with the fitting software...

  • Page 10: Getting Started – Installation

    Note: To ensure the best possible operation of the Noahlink Wire- less always make sure it is placed out in the open with a clear line-of-sight between the Noahlink Wireless and the hearing in- struments to be fitted. Noahlink Wireless is a USB plug-and-play programming interface enabling you to wirelessly fit hearing Instruments from licensed manufacturers.
  • Page 12 • Place Noahlink Wireless on the table with a clear line-of- sight to the hearing instruments, which should be within a range of 10 feet (3 metres).

  • Page 13: Tips For Optimal Wireless Fitting

    Tips for optimal wireless fitting Let the battery breathe/oxygenize before inserting When performing a wireless fitting, always use new batteries. The most common type of hearing instrument batteries are zinc-air. These types of batteries are activated by the oxygen in the air. By removing the small sticker from the battery, oxygen activates the battery.
  • Page 14 Always open/close the battery door to connect When connecting the hearing instruments to the fitting software make sure to always bring the hearing instruments into “Fitting mode” by rebooting them. This is done by opening and closing the battery door of the hearing instrument one time. By doing so it is possible for the fitting software to discover and communicate with the hearing instruments.
  • Page 15 Optimize the wireless fitting environment Even if all of the previous mentioned tips are followed, the sta- bility of the fitting connections may be impacted by interference from other wireless sources in the environment. Interference may cause data transfer issues, slow connectivity or loss of connec- tions to the hearing instruments entirely.
  • Page 16 6 feet (2 meters) away from the hearing instruments and the Noahlink Wireless, ensuring that they are not between the Noahlink Wireless and the hearing instruments. Noahlink Wireless...

  • Page 17: Compatibility

    Compatibility Noahlink Wireless supports the following operating systems: Win- dows Vista, Windows 7, Windows 8 and Windows 10.

  • Page 18: Light Indicators (Led)

    Light indicators (LED) The Light indicators at the top of the Noahlink Wireless serve as a multipurpose user interface, providing connectivity status and activity of the programming interface. LED Blinks *Test Mode - Running the test mode the system checks if it can see the Noahlink Wireless by asking for the version number.
  • Page 19 Meaning Noahlink Wireless Start Up. attached to PC USB port Noahlink Wireless Fitting software launched and connected to Noahlink Wireless Hearing instrument(s) connected to Data being transferred between instruments and fitting software Hearing instruments disconnected Noahlink Wireless Running Test Mode*...

  • Page 20: Important Information

    • Cleaning the Noahlink Wireless is usually not necessary. If needed, use a soft, dry cloth. • If service is required please return the Noahlink Wireless to your local sales representative or manufacturer. Do not at- tempt to open the device. There are no user-serviceable parts inside.
  • Page 21 • Do not make any changes or modifications to this device. • Do not use Noahlink Wireless in areas where RF transmission is prohibited, e.g. airplanes. • Only connect Noahlink Wireless to connections for which it is...

  • Page 22: Technical Specifications

    -25 C and +70 C according to internal and industry standards. Warranty The Noahlink Wireless programming interface is covered by a limited warranty issued by the manufacturer for a period of 12 months from the date of original purchase. Please notice that extended warranties may apply in your country.
  • Page 23 WARNING points out a situation that could lead to seri- ous injuries. CAUTION indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your device better. Equipment includes RF transmitter Product is a Type B applied part...

  • Page 24: Troubleshooting Guide

    TROUBLESHOOTING GUIDE SYMPTOM CAUSE No Noahlink Wireless inserted in the PC’s Noahlink Wireless not found USB port. The USB port(s) in your PC have no power. No Connection No Noahlink Wireless attached to the PC’s USB port. Obstacles between the Noahlink Wire- less and the hearing instruments block the wireless signal.
  • Page 25 POSSIBLE REMEDY Insert Noahlink Wireless activating a 2-3 second solid green light confirming that Noahlink Wireless is powered. Launch the fitting software if not already launched. Not a Noahlink Wireless issue. PC service is required. Insert Noahlink Wireless activating a 2-3 second solid green light confirming that Noahlink Wireless is powered.
  • Page 26 Unstable/ less and the hearing instruments block Lost Connection the wireless signal. The Noahlink Wireless is placed too far away from the hearing instruments. A 2.4 GHz cordless telephone, a WLAN access point or another wireless device is powered or in use near to the fitting station doing wireless fitting with Noah- link Wireless.
  • Page 27 POSSIBLE REMEDY Place the Noahlink Wireless in line-of-sight of the hearing in- struments. Move the Noahlink Wireless closer to the hearing instruments. Minimize the number of interfering wireless sources or move them away from the fitting area. Use a phone that is not 2.4 GHz.
  • Page 28 Notes:...
  • Page 29 Notes:...
  • Page 31 Please ask your local hearing care professional concerning disposal of your accessory Any issues relating to Class II communication devices and the R&TTE Directive 1999/5/EEC should be directed to HIMSA II K/S, Lyngbyvej 28, 1.th., DK-2100 Copenhagen Ø, Denmark...
  • Page 32 Noahlink Wireless HIMSA II K/S Lyngbyvej 28, 1.th. DK-2100 Copenhagen Ø, Denmark Tel.: +45 39 16 22 00 Fax: +45 39 16 22 16...

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