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How to obtain Support: Contact the customer care
center by calling (855-368-0829) or going to (http://
www.alcatelonetouch.us). We have placed many self-
help tools that may help you to isolate the problem
and eliminate the need to send your wireless device
in for service. In the case that your wireless device
is no longer covered by this limited warranty due to
time or condition, you may utilize our out of warranty
repair options.
How to obtain Hardware Service within the terms of
this warranty: Create a user profile (alcatel.finetw.com)
and then create an RMA for the defective device. Ship
the device with a copy of the original proof of purchase
(e.g. original copy of the dated bill of sale, invoice) with
the owner's return address (No PO Boxes accepted),
wireless carrier's name, alternate daytime phone
number, and email address with a complete problem
description. Only ship the device. Do not ship the SIM
card, memory cards, or any other accessories such as
the power adapter. You must properly package and
ship the wireless device to the repair center. TCL
Communications Ltd. is not responsible for devices
that do not arrive at the service center or are damaged
in transit. Insurance is recommended with proof of
delivery. Upon receipt, the service center will verify
the warranty conditions, repair, and return your device
to the address provided in the RMA.
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ELECTRONIC RECYCLING PROGRAM
For more information on Electronic Recycling, please:
1) Visit ALCATEL ONETOUCH Electronic Recycling
Program website at http://www.alcatelonetouch.
us/electronic-recycling-program, or
2) Call ALCATEL ONETOUCH US Customer Support
at 1-855-368-0829.
SAFETY INFORMATION
We recommend that you read this chapter carefully
before using your device. The manufacturer disclaims
any liability for damage, which may result as a
consequence of improper use or use contrary to the
instructions contained herein.
TRAFFIC SAFETY
Given that studies show that using a device while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their device when the
vehicle is not parked.
When driving, do not use your device or headphone to
listen to music. Using a headphone can be dangerous
and forbidden in some areas. When switched on, your
device emits electromagnetic waves that can interfere
with the vehicle's electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no
problem:
- Do not place your device on top of the dashboard or
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