Faulty States - Empatica E4 User Manual

7. FAULTY STATES

WHAT YOU SEE
alternating
rapidly alternating
No LED light
If the device is not responsive or failing to behave as described above after powering off and let the Empatica Support
team know by emailing support@empatica.com.
28
WHAT IT MEANS
Internal clock is wrong and
needs to be synchronized.
-or-
Internal memory is full.
-or-
Internal memory is in a faulty
state.
Serious hardware problem that
can not be recovered.
Serious hardware problem that
can not be recovered.
empatica
WHAT TO DO
The User can solve the issue
by plugging the E4 via USB and
connecting it to the Empatica
Manager.
The device should be returned
for repair following the RMA
procedure outlined in
Warranty and Support section
above.
The device should be returned
for repair following the RMA
procedure outlined in
Warranty and Support section
above.
2015
©
NOTES
Streaming functionality is
still possible in this condition.
No response from the button.
No reset is possible.
the
No response from the button.
No reset is possible.
the