There Is No Sound - Sony NWZ-Z1040 Help Manual

WALKMAN Help Guide | There is no sound.
Help Guide
NWZ-Z1040/Z1050/Z1060
How to Use
Troubleshooting
General
Music
Video / Photo
Apps
Supplied Software
© 2012 Sony Corporation
file:///F|/...20and%20Settings/editoralaya/Desktop/imx_20111124132952_GB_PC/4-408-194-11(1)/eng/contents/05/01/01/01.html[11/24/2011 4:11:16 PM]

There is no sound.

The volume level is set to zero.
Turn the volume up. [Details]
The headphone plug is not inserted firmly into the headphone jack.
If the headphones are connected improperly, the sound from the headphones will be
impaired. Insert the headphone plug until it clicks into place.
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
The song that you want to play back is not selected.
Select the song on your "WALKMAN."
A Bluetooth connection is active.
Sound is not emitted from the headphones when a Bluetooth connection is active.
Deactivate the Bluetooth connection.
An HDMI connection is active.
Deactivate the HDMI connection.
Accessories are connected to the WM-PORT jack.
Disconnect accessories from the WM-PORT jack.
Media volume level is set to zero.
Increase the media volume.
If the problem still persists after performing the remedies above, press the RESET button
to reset your "WALKMAN."
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