Troubleshooting - Polk Audio DSW PRO 400 Owner's Manual

TROUBLESHOOTING

No sound coming from subwoofer.
Subwoofer doesn't sound right.
The subwoofer is humming.
Subwoofer has no power.
Remote control doesn't work.
Power LED is red.
TECHNICAL ASSISTANCE AND SERVICE
If, after following these hook up directions, you experience difficulty, please
double-check all wire connections. Should you isolate the problem to the
subwoofer, contact the authorized Polk Audio dealer where you made your
purchase, or call Polk Audio's friendly Customer Service Department at
1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST,
Monday through Friday.
You may also contact us via email: polkcs@polkaudio.com. For more detailed
hook up information and manual updates, visit: www.polkaudio.com.
Specifications can be found on the DSW
Go to www.polkaudio.com.
POWER RATINGS
Model Shipping Weight
DSW 34.6 lb. (15.7 kg)
PRO 400
DSW 46.5 lb. (21.1 kg)
PRO 500
DSW 50.3 lb. (22.8 kg)
PRO 600
Customer Service Hours of Operation: Monday-Friday, 9
If hookup is "SUB OUT" to LFE, check
and make sure your receiver is set to
Subwoofer=YES. If hookup is via
speaker wire, check that the polarity
of the wires is correct.
Adjust volume, low pass filter, phase
and settings.
PRO
There could be interference from a
cable TV line. Disconnect the cable
TV line from the cable box to see
if the hum stops. A low-level hum
is normal.
Is the AC MAIN switch on?
Check outlet; check fuse after
unplugging the subwoofer. The fuse
is located under the power cord
receptacle. Fuse type and rating is
found on the back panel.
Remove the plastic tab to activate
the remote control's battery or try
replacing the battery. Ensure the
IR sensor is not blocked.
Unplug subwoofer for 15 minutes,
then plug back in.
webpages.
PRO
Power Rating
100V-240V~50/60 Hz 160W
100V-120V~/220V-240V~50/60 Hz 160W
100V-120V~/220V-240V~50/60 Hz 200W
-6
AM PM EST
polkcs@polkaudio.com
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