Troubleshooting Problems - Polaroid T737 User Manual

10 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer
support. Details are provided under "Getting Help".
Symptom Problem
I receive an error message when I "Polaroid
am installing "Polaroid t737 Camera Camera Driver" does
Driver". not load.
I cannot upload images to my Connection failure.
computer.
Camera Driver is not
installed.
I cannot run the "Polaroid t737 Confl ict with another
Camera Driver". camera
capture device.
My CD Installation wizard does The auto installation
not work. fi le is switched off
or The CD-ROM is
disconnected.
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Solution
t737 Shut down all other applications and attempt to
reinstall the driver.
Check to see if the USB in your BIOS is activated.
Please refer to Polaroid web site to activate the
USB in the BIOS.
Check all cable connections are secured.
You need to install the camera driver for
Windows 98SE systems.
If you have another camera installed on your
driver or computer, remove it and it's driver completely
from your system to avoid confl icting with it.
* For Win98se/Me user:
Go to the computer desktop. Right click on "My
Computer". Click "Properties". Select "Device
Manager". Double click on "CD_ROM", double
click on "CD-R (normally the manufacturer's
name. Click on "Settings". Ensure both "Auto
insert notifi cation" and the "disconnect" are
ticked. If you change the settings the computer
will ask you to restart your PC. Click "Yes".
* For WinXP user:
Go to the computer desktop. Double click on
"My Computer". Right click "CD Driver" and
select "Properties". Click "Autoplay". Ensure
"Prompt me each time to choose an action" is
ticked. Click "OK" to exit.
* For Win Vista user:
Go to "Control Panel / Hardware and Sound /
AutoPlay", then set "Software and games" to
"Install or run grogram" or "Ask me every time".
Click "Save" button to exit.
Polaroid t737 Digital Camera User Guide
www.polaroid.com
Symptom Problem
Images are not shown Video cable is not connected
on TV. correctly.
The video clip (AVI) fi le DirectX version is lower than
cannot be played. 9.0
The camera is detected by The removable disk crashes
the Windows and works with the network drives.
properly. But a driver letter
of the Removable disk is
not created.
I cannot activate my Insuffi cient battery power or
Digital Camera by pressing battery is missing.
the Power switch.
Camera does not turn on. Battery is not
correctly.
Or
Battery is dead.
Camera suddenly powers Auto Power Off function is
off. activated.
Or
Battery is dead.
Image is not recorded Camera is turned off.
when the shutter button Or
is pressed. Flash unit is charging.
Or
Memory is full.
Camera powers off during Battery is dead.
self-timer countdown.
LCD screen image is out Macro mode is being used for
of focus. far subjects.
Or
Still image mode is being
used for near subjects.
Recorded pictures are not Removing the memory card
saved in memory. before the save operation is
complete.
Polaroid t737 Digital Camera User Guide
www.polaroid.com
Solution
Make sure the video cable is connected to the
TV "Video In" socket.
Install DirectX 9.0 or above. Visit http://www.
microsoft.com/directx for more details.
Disconnect the crashed network drive and reserve
this drive letter for the camera.
Recharge the battery or install the battery.
oriented Orient the battery correctly.
Or
Recharge the battery.
Turn the camera on.
Or
Recharge the battery.
Turn the camera on.
Or
Wait until fl ash unit charging fi nishes.
Or
Delete images you no longer need, or use another
memory card.
Recharge the battery.
Set the camera to Still Image mode.
Or
Set the camera to Macro mode for subjects this
close to the lens:
Wide Angle: 0.32 ft~ 2.6 ft (0.1 m ~ 0.8 m)
Telephoto: 0.3 ft ~ 2.6 ft (0.09 m ~ 0.8 m)
Do not remove the memory card before the save
operation is complete.
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