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The troubleshooting guide is designed to help you. If problems
continue, please contact your local customer support hot-line. See
your registration card for help line contact details.
Symptom
I receive an error message
when I am installing "iON
230 Camera Driver".
I cannot upload images to
my computer.
I cannot run the "iON 230
Camera Driver".
My CD Installation wizard
does not work.
46
10 Troubleshooting Problems
Problem
"iON 230 Camera Driver" does
not load.
Connection failure.
Camera Driver is not installed.
Conflict with another camera
driver or capture device.
The auto installation file is
switched off or the CD-ROM is
disconnected.
Polaroid iON 230 Digital Camera User Guide
Solution
Shut down all other applications and
attempt to reinstall the driver.
Check to see if the USB controller in your
BIOS if it is activated. Please refer to
Polaroid website for how to active USB
controller in BIOS
Check all cable connections are secured.
You need to install the camera driver for
Windows 98SE systems.
If you have another camera installed on
your computer, remove it and it's driver
completely from your system to avoid
conflicting with your iON 230.
Go to the computer desktop. Right click on
"My Computer". Click "Properties". Select
"Device Manager". Double click on "CD _
ROM", double click on "CD-R (normally the
manufacturer's name. Click on "Settings".
Ensure both "Auto insert notification" and
the "disconnect" are ticked. If you change
the settings the computer will ask you to
restart your PC. Click "Yes".
www.polaroid-digital.com
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