Aurora ONT-2-E4000i Hardware Installation Manual

Aurora ONT-2-E4000i Hardware Installation Manual

Ont-2-e4xxxi multi-service residential gateway series
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ONT-2-E4xxxi Multi-service
Residential Gateway Series
Hardware Installation Guide
for ONT-2-E4000i, ONT-2-E4020i, ONT-2-E4021i, ONT-2-E4020iWn,
ONT-2-E4021iWn, and ONT-2-E4001i
UNRELEASED DRAFT 01/15/14
TM 87-10879 Rev A
January 2014

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Summary of Contents for Aurora ONT-2-E4000i

  • Page 1 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide for ONT-2-E4000i, ONT-2-E4020i, ONT-2-E4021i, ONT-2-E4020iWn, ONT-2-E4021iWn, and ONT-2-E4001i UNRELEASED DRAFT 01/15/14 TM 87-10879 Rev A January 2014...
  • Page 2 PWRBlazer, Remote QAM, SMART Media Converter, Universal Digital Return Platform, and VHub are trademarks of Aurora Networks, Inc. Other product and company names mentioned herein may be trademarks of their respective owners and are used here only for identification purposes.
  • Page 3: Table Of Contents

    1.2.7 Comments and Feedback ......................3 Standards Compliance ..........................3 Regulatory Compliance ..........................3 1.4.1 ONT-2-E4000i, ONT-2-E4020i, ONT-2-E4021i Models ............3 1.4.2 ONT-2-E4020iWn and ONT-2-E4021iWn Models ..............4 Chapter 2 Overview ......................7 Overview of ONT-2-E4xxxi Multi-service Residential Gateway Series ..........7 EPON Multi-service Gateway Series Hardware Interface ...............
  • Page 4 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Accessories .............................13 ONT-2-E4xxxi Multi-service Residential Gateway Series Enclosure ............14 LED Diagnostics on Front Panel ......................14 Rear Panel and Interface Description .....................16 Ethernet Connections ..........................17 EPON SC/APC Fiber Optic Network Interface..................18 Voice Telephony Interfaces (Standard Telephone) ................18 RF Overlay .............................19 3.10 Power..............................19 Chapter 4...
  • Page 5 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide List of Figures Figure 1 LED Indicators on EPON Multi-service Gateway ONT ..........15 Figure 2 Rear Panel Ports on the ONT-2-E4020iWn..............17 Figure 3 SC/APC Optical Fiber Plugged into Optical Network Interface ........18 Figure 4 Rear Backup Power Connector ..................
  • Page 6 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide List of Tables Table 1 EPON Multi-service Gateway ONT Supported Services and Features ....... 7 Table 2 Product Specifications for ONT-2-E4xxxi Multi-service Residential Gateway Series ..10 Table 3 Physical Characteristics for ONT-2-E4xxxi Multi-service Residential Gateway Series .. 11 Table 4 Package Contents for ONT-2-E4xxxi Multi-service Residential Gateway Series ....
  • Page 7: Chapter 1 Introduction

    This guide introduces hardware components and installation procedures for the Aurora Networks ONT-2-E4xxxi Multi-service Residential Gateway Series models and accessories. It provides infor- mation you will need to install and set up the ONT-2-E4000i, ONT-2-E4020i, ONT-2-E4021i, ONT-2-E4020iWn, ONT-2-E4021iWn, and ONT-2-E4001i models.
  • Page 8: Manual Contents

    Trident7 Element Management Suite User Guide, TM 87-50067 1.2.5 Obtaining Documents Refer to Aurora Networks’ Web site at www.aurora.com for the latest product information and docu- mentation updates. The Web site includes a special customer support area (password required) for Au- rora customers.
  • Page 9: Product Support

    We have made every effort to ensure that this manual describes the product completely and correctly, and we encourage your feedback—your comments and corrections are welcome. You may submit comments by mail or by sending e-mail directly to techpubs@aurora.com. Standards Compliance Always work safely.
  • Page 10: Ont-2-E4020Iwn And Ont-2-E4021Iwn Models

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1.4.1 ONT-2-E4000i, ONT-2-E4020i, ONT-2-E4021i, and ONT-2-E4001i Models The models that do not have Wi-Fi or wireless functionality meet the following regulatory requirements: •...
  • Page 11 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide (2004/108/EC), Low-voltage Directive (2006/95/EC) and R&TTE (1999/5/EC). The test was performed according to the following European standards: ETSI EN 301 489-17 ETSI EN 301 489-1 ETSI EN 300 328 EN 62311: 2002 EN 60950-1 FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 12 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide UNRELEASED DRAFT TM 87-10879 Rev. A...
  • Page 13: Chapter 2 Overview

    RF Video; the ONT-2-E4021i provides RF Video without Wi-Fi; the ONT-2-E4020i has no Wi-Fi and RF Video; the ONT-2-E4000i only provides the four 1000BASE-T ports. See Table 1 for a brief overview of interfaces, ports, VoIP, RF video, Wi-Fi, data, and IPTV services on each EPON Multi-service Gateway ONT.
  • Page 14: Epon Multi-Service Gateway Series Hardware Interface

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide EPON Multi-service Gateway Series Hardware Interface This section describes the various hardware interfaces of the ONT.IEEE 802.3ah “First Mile” EPON Interface All ONTs in the series feature an a high-speed PON interface to the outside world that is IEEE 802.3ah EFM (Ethernet First Mile) compliant, supporting bi-directional communications at 2 (2.488) Gbps downstream and 1 (1.244) Gbps upstream (Turbo-EPON) speeds.
  • Page 15: Dynamic Domain Name System (Ddns)

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide 2.3.2 Dynamic Domain Name System (DDNS) A DNS Relay provides an automatic way to associate a domain name (a user-friendly name such as www.yahoo.com) and IP address of a service or device. When a local machine sets its DNS server with this relay’s IP address, every DNS conversion request packet from the PC to this gateway will be for- warded to the real DNS in the outside network.
  • Page 16: Additional Features

    Table 2 provides a summary of the features and product specifications for the ONT-2-E4xxxi Mul- ti-service Residential Gateway Series. Table 2 Product Specifications for ONT-2-E4xxxi Multi-service Residential Gateway Series ONT-2-E4021i & Function/Parameter Unit ONT-2-E4000i ONT-2-E4020i ONT-2-E4001i ONT-2-E4020iWn ONT-2-E4021iWn Network Interface Optical Interface...
  • Page 17: Physical Characteristics

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide ONT-2-E4021i & Function/Parameter Unit ONT-2-E4000i ONT-2-E4020i ONT-2-E4001i ONT-2-E4020iWn ONT-2-E4021iWn Analog POTS ̶ Ports/Connectors 2-RJ-11 (none on ONT-2-E4001i) ̶ Data IEEE 802.11b/g/n, IEEE 802.11b/g/n, ̶ ̶ ̶ Wi-Fi (2 Antennas) Max antenna gain...
  • Page 18 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Function/Parameter Unit E4000i E4020i E4021i & E4020iWn E4021iWn E4001i Humidity - Operating +10 to +90 Humidity – Storage +5 to +95 Power Characteristics Input Voltage (100 - 240 V Adapter Supplied) Power Consumption (Maximum) UNRELEASED DRAFT TM 87-10879 Rev.
  • Page 19: Chapter 3 Hardware Description

    If the ONT needs repair, contact the appropriate service provider for re- placement instructions. Accessories The following are accessories that compliment the EPON Multi-service Gateway ONT and may be ordered separately from Aurora Networks. TM 87-10879 Rev. A UNRELEASED DRAFT...
  • Page 20: Ont-2-E4Xxxi Multi-Service Residential Gateway Series Enclosure

    Figure 1 of LED indicators on an example ONT-2-E4020iWn unit. Note that the ONT-2-E4000i and ONT-2-E4001i do not have telephone ports. The ONT-2-E4020iWn and ONT-2-E4021iWn have wireless (Wi-Fi) access points that offer high speed wireless connectivity with built-in antennas. Only the ONT-2-E4021i and ONT-2-E4021iWn have RF Overlay capability.
  • Page 21: Figure 1 Led Indicators On Epon Multi-Service Gateway Ont

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Figure 1 LED Indicators on EPON Multi-service Gateway ONT See Table 6 for a description of the LED indicators located on the front top of an EPON Multi-service Gateway ONT. Table 6 LED Indicators and Descriptions Color Status Description...
  • Page 22: Rear Panel And Interface Description

    VoIP Voice services have not been provisioned. (all models except Green-Blinking Blinks To be determined. ONT-2-E4000i) Green-Solid To be determined. There is no phone is connected to the indicated line, or Voice Diagnostics:  The phone port is disabled, or...
  • Page 23: Ethernet Connections

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Figure 2 Rear Panel Ports on the ONT-2-E4020iWn The following table describes the ports and interfaces on the rear panel of the ONT-2-E4020iWn. For a de- scription of the PON optical fiber connector, see Figure 3 SC/APC Optical Fiber Plugged into Optical Network Interface.
  • Page 24: Epon Sc/Apc Fiber Optic Network Interface

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide The IEEE 802.3x-compliant gigabit Ethernet 10/100/1000Base-T interfaces auto-detect whether the connecting cable is a straight-through or cross-over type and configure themselves accordingly. In ad- dition, the interfaces auto-negotiate (by default) to match the speed of the remote device. The link length can be no greater than 100 m (≈328 ft), which is the Ethernet standard.
  • Page 25: Rf Overlay

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide lephony features, such as silence suppression, voice activity detection, comfort noise generation, echo can- cellation, call waiting, call transferring, and Caller ID. A broad range of codecs is supported. FAX Transmission with T.38 fax relay and G.711 pass-through are also supported modes of operation.
  • Page 26 ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide UNRELEASED DRAFT TM 87-10879 Rev. A...
  • Page 27: Cautions And Warnings

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Chapter 4 Installing the ONT-2-E4xxxi Multi-service Residential Gateway Series Installation of the ONT-2-E4xxxi Multi-service Residential Gateway Series consists of the following pro- cedures: 1. Unpacking the ONT 2. Installing and mounting the ONT. The EPON Multi-service Gateway ONT can be wall-mounted, tower-mounted (vertical mounting), or placed on a desk.
  • Page 28: Tools And Materials Needed

    All subscriber video services must be pre-provisioned by the video service provider. • For IP telephone services (except the ONT-2-E4000i has no voice ports)  Up to two (2) standard analog telephones can be connected to the ONT, using the standard RJ-11 telephone connector.
  • Page 29: Situating The Epon Multi-Service Gateway Ont

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Situating the EPON Multi-service Gateway ONT ONT-2-E4xxxi Multi-service Residential Gateway Series is designed to accommodate desktop, wall, or tower mounting. If the unit is to be placed on a desktop or other flat surface, make sure that the surface is stable.
  • Page 30: Figure 6 Schematic Of The Back Of The Fiber Tray

    Figure 7 Fiber Tray with Cover Installed on Wall When the EPON Multi-service Gateway ONT has been provisioned for service, you can place the ONT onto the fiber tray by holding the ONT with the Aurora Networks logo on top and snapping the ONT onto the fiber tray.
  • Page 31: Wall-Mounting The Ont Without The Fiber Tray

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Figure 8 EPON Multi-service Gateway Wall-mounted onto Fiber Tray Wall-Mounting the ONT without the Fiber Tray To wall-mount an EPON Multi-service Gateway ONT without installing the fiber tray, we recommend the following procedure: Ensure that the location of the EPON Multi-service Gateway ONT is within reach of a suitable AC outlet.
  • Page 32: Vertical Or Tower Mounting The Ont

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide When the screws are in place and the unit is ready to be mounted, hold the ONT (with the Aurora Networks logo on top) so that its keyhole slots are positioned directly over the screw heads, push it back towards the wall, and then slide it downward until it is firmly seated in place.
  • Page 33: Connecting The Epon Optical Fiber To The Ont

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Connecting the EPON Optical Fiber to the ONT The following procedure should be performed by the service provider or the cable installation contractor. Note The EPON Multi-service Gateway ONT has a single SC/APC connector for connecting optical fiber to the unit.
  • Page 34: Steps To Connect The Optical Fiber To The Ont

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Figure 14 Fiber Optic Cable Minimum Bend CAUTION: Ensure that you inspect and clean every fiber optic connector prior to mating the fiber ends. Failure to do so may compromise performance of the equipment, or cause component failure.
  • Page 35: Connecting Telephones To The Epon Multi-Service Gateway Ont

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide See Figure 16 for the location of the SC/APC connector compartment with the optical fiber plugged into the connector. Figure 16 SC/APC EPON Connector Compartment Remove the dust cap from the connector and connect the EPON fiber cable to the ONT. The connector is keyed to prevent mis-insertion into the port.
  • Page 36: Connecting Premises Lan Ethernet Wiring

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Follow these steps to connect the telephones or telephony equipment to the EPON Multi-service Gateway ONT: Telephony equipment is generally supplied with a cable that includes an RJ-11 type plastic connector on the opposite or both ends.
  • Page 37: Connecting Power And Powering Up The Ont

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide 4.12 Connecting Power and Powering Up the ONT The EPON Multi-service Gateway ONT has a DC power input for connecting to an external 12 volt DC power supply. Once the power input is connected, the EPON Multi-service Gateway ONT can be powered on by using the power switch.
  • Page 38: Figure 18 Device Info Summary Screen

    ONT-2-E4xxxi Multi-service Residential Gateway Series Hardware Installation Guide Figure 18 Device Info Summary Screen UNRELEASED DRAFT TM 87-10879 Rev. A...
  • Page 39: Index

    GUI interface · 1, 9 connecting · 31 accessories · 13 APC connector · 18 audience · 2 Aurora contact information · ii installation instructions · 21 introduction · 1 backup power connector, rear · 19 backup power connector, side · 19 bottom, ONT schematic ·...
  • Page 40 · 9 wall mount ONT, without fiber tray · 25 wall plate, example · 27 web GUI interface · 9 connecting · 31 web site, Aurora Networks · 2 wireless · 8 safety · 3 wireless access point SC/APC IEEE 802.11n ·...

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