AudioQuest DragonFly Red Instructions Manual page 34

3. It has been subjected to water damage, or extremes of humidity or temperature.
4. It has been purchased from an unauthorized dealer, or unauthorized repair or service has
been performed.
B) For repairs and returns:
1. A request for a Return Merchandise Authorization (RMA) number must be made in writing or
via phone to AudioQuest.
2. A return address and phone number must be included.
3. Returned product must be accompanied by the RMA number, a written description of the
defect or issue, and a photocopy of the original purchase receipt.
4. Customer is responsible for paying shipping charges to AudioQuest.
5. If the product is found to be out of warranty, as a condition found in A) above, the customer
will be given the option to pay for the repairs or replacement, or to have the unit returned
to them.
C) Limited to original purchaser
1. This Warranty is for the sole benefit of the original purchaser of the DragonFly and shall not be
transferred to a subsequent purchaser of the product.
Warrantor and Contact
Inquiries regarding the Limited Warranty, or a request for an RMA may be sent to the following address:
USA
AudioQuest
Attn: Customer Service
2621 White Rd
Irvine, CA 92614
United States
Email: rma@audioquest.com
Phone: (949) 585-0111
Warranty Outside the USA, Netherlands,
Germany or the UK
Netherlands, Germany, UK
AudioQuest
Attn: Customer Service
Hoge Bergen 1 0
4 704 RH Roosendaa I
The Netherlands
Email: info@audioquest.nl
Phone: +31 165 54 1404
AudioQuest has authorized distributors in many countries of the world. In each country, the authorized
distributor or dealer thereof has accepted the responsibility for warranty of products sold in their respective
countries. Warranty service should normally be obtained from the authorized distributor or dealer from whom
you purchased your product. In the unlikely event of service required beyond the capability of the distributor,
AudioQuest will fulfill the conditions of the warranty. Such product must be returned at the owner's expense
to AudioQuest, together with a photocopy of the bill of sale for that product, a detailed description of the
problem, and any information necessary for return shipment.
AudioQuest makes no other express warranty of any kind whatsoever. All implied warranties, including
warranties of merchantability and fitness for a particular purpose, exceeding the specific provisions of this
warranty are hereby disclaimed and excluded from this warranty.
No representative or other person is authorized to assume for AudioQuest any liability except as stated in this warranty.
This warranty statement can also be found on-line. www.audioquest.com/DragonFiy/Warranty
03-2016