TA B L E O F C O N T E N T S Introduction ..................1-1 Getting Started ................1-1 Using this Manual ................1-2 Using Batteries ................2-1 Using the Main Battery ..............2-1 Charging the Main Battery ............2-2 Changing the Main Battery ............2-2 Using the Backup Battery ..............2-3 Changing the Backup Battery ............2-4 Battery and Safety Information ............2-6...
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Radio Frequency Communications ............4-6 Attaching the Safety Strap ...............4-7 Helpful Reminders ................4-8 Care and Maintenance ..............5-1 Cleaning ..................5-1 Printhead ...................5-2 Platen Roller ................5-3 Pinch and Feed Rollers ..............5-4 Sensors ..................5-4 Scanner Window .................5-5 Clearing Supply Jams ..............5-6 Storing the Printer ................5-7 Troubleshooting ................6-1 Error Codes ................6-2 Glossary ..................6-1...
I N T R O D U C T I O N The Monarch® Pathfinder® Ultra® Gold 6037™ printer prints, scans bar codes, collects data, and communicates with other devices. Your System Administrator must configure it for you to use. This manual describes how to use these printers.
4. Load supplies in the printer. See “Loading Supplies” in Chapter 3. 5. Turn on the printer. NOTE: Your System Administrator must load an application in the printer before you can use it. U s i n g t h i s M a n u a l Following is a summary of the contents of this manual.
U S I N G B AT T E R I E S The 6037 printer uses two batteries: a main battery and a backup battery. Both are located in a compartment at the bottom of the printer’s handle. Battery Main Running the printer.
Charging the Main Battery To charge the main battery, use either the Monarch 9462™ single-station or 9464™ four-station battery chargers. See the documentation for those chargers for more information. Charging time is approximately 1.5 – 3 hours. WARNING: The battery might explode if placed on a different charger. Changing the Main Battery To change the main battery: 1.
2. Pull the main battery out of the compartment. Or, place your hand beneath the printer, turn it upright, and catch the battery in your hand as it slides out. Main Battery 3. Insert a new battery into the compartment (non-ribbed end first). 4.
Changing the Backup Battery To change the backup battery: 1. Turn the printer over and press the button on the battery compartment door (at the bottom of the printer’s handle) and slide it open (the door stays attached). The battery pops out slightly. Battery Compartment Door...
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3. Remove the backup battery by turning it slightly counterclockwise, and pulling it out. Backup Battery 4. At the same angle, place the new battery (positive side facing away from the main battery) at the edge of the track. As you push it in, it will straighten itself.
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M a i n B a t t e r y S a f e t y I n f o r m a t i o n ♦ You must charge the battery before using it. For optimal battery life, charge the battery within three months of receipt .
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♦ Do not let the battery get wet. ♦ The operating temperature for the battery is the same as for the printer. See “Specifications.” ♦ It is normal for battery capacity to decrease up to 20% over the first 300 cycles of use. ♦...
U S I N G S U P P L I E S The printer can use three types of supplies: ♦ Labels ♦ Tags ♦ Receipt Paper There are two print modes. The way you load the supplies depends on the print mode you use.
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3. Press the latch buttons and open the supply cover completely. Supply Cover Latch Buttons 4. Remove the seal from the supply roll. 5. Spread the spring-loaded supply holder tabs apart. Supply Holder Tabs 3-2 Using Supplies...
6. Place the supply roll in the supply holder so it feeds labels from the bottom. The black marks on the labels should face down. NOTE: Specialty paper has no black marks. 7. Load the supplies for the print mode you want. See “Loading for Peel Mode”...
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B. Hold the printer upright and gently press down on the label deflector. It may be stiff. Label Deflector C. Feed all four inches of the backing paper over the peel bar and under the applicator roller and the label deflector. Applicator Roller Peel Bar Label Deflector...
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E. Partially close the supply cover to the first position. NOTE: Do Not close the cover completely at this step or label jams may occur. F. Hold the supply edge between the feed and pinch rollers (located just above the trigger), and press the trigger. Discard the extra labels that feed.
Loading for Non-Peel Mode To load supplies for non-peel mode: A. Feed the supply under the applicator roller and over the label deflector. Applicator Roller Label Deflector B. Close the supply cover completely. C. Press the trigger or key assigned by your System Administrator to remove all slack.
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3. Spread the supply holder tabs apart with one hand and remove the supply roll. 4. Peel mode only. Carefully pull out the supply backing paper still in place between the pinch and feed rollers. Using Supplies 3-7...
B A S I C O P E R AT I O N S This chapter explains the printer’s features and how to use them. U s i n g t h e K e y p a d The printer keypad appears below. Key(s) Description Enter...
Key(s) Description Bksp Moves the cursor one space to the left and deletes the character in that position. Or, deletes the current line when pressed with Shift. ♦ Displays a letter. Shift ♦ Deletes all data on the current line when pressed with Bksp. Moves to the previous menu, or exits the current module or program.
U s i n g t h e D i s p l a y The display has eight lines and one status line. Reading the Status Line The status line has the following indicators: Indicator Description You have pressed the Fct key, and the printer is in Special Key mode.
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To scan a bar code: 1. Attach the safety strap to your wrist. 2. Point the scanner at a slight angle approximately 4 – 8 inches from the bar code symbol. 3. Press the trigger or other key specified by your System Administrator. CAUTION: Do Not stare into the beam.
If the bar code does not scan: ♦ Change the scanner’s angle slightly and try again. ♦ Clean the scanner window. See “Cleaning” in Chapter 5 for more information. ♦ Move the scanner 4 – 8 inches away from the bar code. Adjust this distance as needed to find the correct distance.
P r i n t i n g When and how you print depends on your printer’s application. It may print ♦ only after you press a certain key. ♦ automatically as soon as you press a key. ♦ automatically with no input from you. ♦...
A t t a c h i n g t h e S a f e t y S t r a p 1. Turn the printer upside down, resting its top on the table. 2. Take the thin end of the safety strap, and push it through the loop at the bottom of the printer handle (near the battery compartment).
5. Pull the strap tight. H e l p f u l R e m i n d e r s ♦ Always start with a fully-charged battery. ♦ Attach the safety strap to your wrist before using the printer. ♦...
C A R E A N D M A I N T E N A N C E Caring for and properly maintaining your printer protects it and keeps it running smoothly. This chapter explains how to ♦ clean the printhead, platen roller, sensors, and scanner window. ♦...
Printhead Clean the printhead ♦ after using 7-10 rolls of supplies. ♦ in extreme temperatures, humid conditions, or a dirty environment. ♦ when you see voids in the print. ♦ after a supply jam. Do Not use silicone to clean or lubricate. Do Not use sharp objects to remove adhesive or label particles from the printhead area.
5. Clean the printhead area of all adhesive and label particles using one of the items listed above. Printhead 6. Reload the supply roll and close the supply cover. Platen Roller To clean the platen roller: 1. Turn the printer off and open the supply cover. 2.
5. Turn the platen roller with your finger, and then continue cleaning. 6. Reload your supply and close the label deflector and supply cover. Pinch and Feed Rollers To clean the pinch and feed rollers: 1. Turn the printer off and open the supply cover. 2.
To clean the black mark sensor: 1. Turn the printer off and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3. 3. Clean the black mark sensor with a soft cloth moistened with water. Black Mark Sensor 4.
C l e a r i n g S u p p l y J a m s To clear a supply jam: 1. Turn off the printer. 2. Open the supply cover completely. 3. Open the label deflector by gently pressing down on it with two fingers.
S t o r i n g t h e P r i n t e r Do Not store the printer in or near ♦ magnetic fields ♦ wet or damp areas ♦ dirty or dusty areas ♦ areas of intense vibration or shock. Care and Maintenance 5-7...
T R O U B L E S H O O T I N G Following are some common printer problems and their solutions. Problem Solution Printer will not feed. Switch to a fully-charged battery. Close the supply cover completely. Load the supply correctly.
Error Codes Following are some common error codes you may receive and their meanings. Code(s) Description 004 - 005 Supply size is incorrect. Reload the correct supplies. 267 – 271 Communication error. See your System Administrator. 410 - 413 703 - 704 Supply Error.
G L O S S A R Y To use this printer, you should be familiar with the following terms. Term Definition Alphabetic The print mode where the user presses the Shift key to mode ♦ display a letter. ♦ delete all data on the current line when pressed with Bksp.
A c c e s s o r i e s / O p t i o n s ♦ On-demand sensor ♦ 9462 Single-Station Battery Charger ♦ 9464 4-Station Battery Charger ♦ AC Power Supply (110V – 240V)—operating range is 95V – 264V ♦...
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