OPW M00-051.00 FSC3000 Command-Line Configuration Manual
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OPW M00-051.00 FSC3000 Command-Line Configuration Manual

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Part Number: M00-051.00, Rev. 10
Issue Date: 9/5/17
Supersedes: 3/24/2017
M00-051.00 FSC3000
Fuel System Controller
Command-Line Configuration Guide
™

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Summary of Contents for OPW M00-051.00 FSC3000

  • Page 1 Part Number: M00-051.00, Rev. 10 Issue Date: 9/5/17 Supersedes: 3/24/2017 ™ M00-051.00 FSC3000 Fuel System Controller Command-Line Configuration Guide...
  • Page 2 Page 2 of 181 Copyright Information © Copyright 2016, OPW. Printed in the USA. © 2016 Delaware Capital Formation, Inc. All Rights Reserved. DOVER and the DOVER logo are registered trademarks of Delaware Capital Formation, Inc., a wholly-owned subsidiary of Dover Corporation.

  • Page 3: Table Of Contents

    Doc. No.: M00-051.00 Rev.: 10 Page 3 of 181 Table of Contents Introduction Section 1 Getting Connected 1.1 Communication Parameters 1.2 Connection Methods 1.3 Additional Connection Methods 1.3.1 WiFi Modem Section 2 Passwords 2.1 Security Levels 2.1.1 Remote Access (Modem or Ethernet) 2.1.2 Partial Access (or “Main Password”) 2.1.3 User Access 2.1.4 Admin Access...
  • Page 4 Doc. No.: M00-051.00 Rev.: 10 Page 4 of 181 4.2 Set Date 4.3 Set Time Change 4.4 Set System Time 4.5 Set Light Section 5 Fuel Types & Tank Setup 5.1 Fuel Types 5.1.1 Set Fueling Units 5.1.2 Set Fueltype 5.1.3 Set Tiered Discounts 5.1.4 Tiered Accounts 5.2 Tanks...
  • Page 5 6.5.5 Install PCT # (# = 1 to 4) 6.5.6 DPC – Gasboy Pump Mapping Section 7 Terminal Setup 7.1 OPW-FMS Fuel Island Terminals 7.1.1 Configure FIT # (1 to 12) 7.1.2 Install FIT # (1 to 8) 7.2 VIT (Vehicle Identification Terminal) – PetroLink™...
  • Page 6 Doc. No.: M00-051.00 Rev.: 10 Page 6 of 181 7.2.4 Install VIT # POS # (VIT 1 to 4 and POS 1 to 8) Section 8 Display Prompts & Receipts 8.1 Dual Language 8.1.1 Set Language 8.2 Receipts 8.2.1 Format Receipt Header 8.2.2 Format Receipt Trailer 8.2.3 Format Receipt Body 8.2.4 Receipt Body Code Variables...
  • Page 7 Doc. No.: M00-051.00 Rev.: 10 Page 7 of 181 12.4 Set Card Buffer (option 1) – Card/Transaction Size 12.4.1 Set Card Buffer (option 2) – Card/Account Options 12.4.2 Account # 12.4.3 Expiration Date 12.4.4 Monthly Allocation 12.4.5 Daily Allocation 12.4.6 PIN # 12.4.7 Save Odometer Entries 12.4.8 Odometer Reasonability 12.4.9 Product Restriction...
  • Page 8 Doc. No.: M00-051.00 Rev.: 10 Page 8 of 181 15.1 Processing of Cards to a Remote Host 15.1.1 Understanding Bank Card Processing 15.2 Set Network (Admin Login Rights Required) 15.2.1 Set Time Zone (option 8) 15.2.2 Set Forced Trans Capture Time (option 11) 15.2.3 Print Price and Total on Network Receipts (option 13) 15.2.4 Configure Host Port(s) and Devices (option 14) 15.3 Host Specific Setup Options...
  • Page 9 Doc. No.: M00-051.00 Rev.: 10 Page 9 of 181 15.5.1 Card Type Indicator 15.6 Set ISO - Buypass (Firstdata) 15.7 ComdataPOS 15.8 Set Fleet – ComdataPOS 15.9 Set ISO - ComdataPOS Section 16 Transaction Management 16.1 Set Transaction 16.1.1 Wrap Around 16.1.2 Write Over NON-CAPTURED or FAILED Transactions 16.1.3 Redefine Transaction 16.1.4 Specified Display Fields...
  • Page 10 Doc. No.:M00-051.00 Rev.: 10 Page 10 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 11: Introduction

    (Except for Network related information). Contact your local Sales Representative or the OPW Tech Support group for information and commands specific to those versions of software.
  • Page 12 Doc. No.:M00-051.00 Rev.: 10 Page 12 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 13: Section 1 Getting Connected

    Doc. No.: M00-051.00 Rev.: 10 Page 13 of 181 Section 1 Getting Connected 1.1 Communication Parameters Baud Rate 2400, 9600, 19200, 38400 Data Bits 7 Parity Even Stop 1 Figure 1-1 SW1 - Baud Rate Settings NOTE: Baud Rate will affect Terminal, Ethernet, Modem and pass-through port connections. 1.2 Connection Methods ™...

  • Page 14: Additional Connection Methods

    Doc. No.: M00-051.00 Rev.: 10 Page 14 of 181 1.3 Additional Connection Methods ™ TheFSC3000 allows for other, additional connection methods besides the standard internal modem normally available, including the Bluetooth®, Cell Modem, and WiFimodem. To utilize these additional ™ connection methods, verify that the proper socket device type is shown on the FSC3000 under the SHOW FLAGS data (see above).
  • Page 15 Doc. No.: M00-051.00 Rev.: 10 Page 15 of 181 Periodically force modem reset if no call received (Y/N)? Y (normally “N”) Reset modem if more than __ hours pass since last call (1-72)? 25 Reset Modem Now? y The access point name and security settings are the same name that you would use connecting a laptop to your wireless network.
  • Page 16 Doc. No.: M00-051.00 Rev.: 10 Page 16 of 181 Not Configured WiFi : The modem is present, but user has not used ”Set ” to give the modem connection information Configuring : The modem has been given setup information, but has not yet seen the access point Configured : The modem has at some time connected to the access point.

  • Page 17: Section 2 Passwords

    Doc. No.: M00-051.00 Rev.: 10 Page 17 of 181 Section 2 Passwords ™ The FSC3000 (FSC) is designed to meet PA-DSS requirements for support of system access, password control and configuration. This section provides an overview of these controls. Password support has been designed to provide the control necessary to manage the system and let the merchant/site owner meet their needs under PCI DSS compliance.

  • Page 18: Security Levels

    Doc. No.: M00-051.00 Rev.: 10 Page 18 of 181 Although the system access and password control discussed above is always in place, additional controls are imposed when the follow networks are enabled. As the site owner, you are required to maintain PCI DSS compliance when these networks are in use at your fuel site(s).

  • Page 19: User Access

    Doc. No.: M00-051.00 Rev.: 10 Page 19 of 181 The Partial Access password will be limited to these select commands: Show - System, Version, Flags, PCT x, FIT x, VIT x, Transaction CF Install Pump x (clear pump sentry) Set Fueltype (change product prices PCF Automated management commands - Card backup/restore/update Passthru 2.1.3 User Access...

  • Page 20: Delete User

    Doc. No.: M00-051.00 Rev.: 10 Page 20 of 181 Enter number of days allowed (15 max): 15 USER "Tech" has been successfully created! 2.2.2 Delete User Delete User option allows for the deletion of users from the system. 2.2.3 Show User(s) Show Users option displays all users defined in the system.

  • Page 21: Cold Start Procedure

    Doc. No.: M00-051.00 Rev.: 10 Page 21 of 181 2.5 Cold Start Procedure ™ Figure 2-1 FSC3000 Cold Start Procedure To cold start the FSC3000™: 1. Power down the unit by unplugging the power cord on the rear panel. 2. Plug the power cord back in and at the same time, push and hold the two (2) front panel buttons.
  • Page 22 Doc. No.:M00-051.00 Rev.: 10 Page 22 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 23: Section 3 Show Flags

    Doc. No.: M00-051.00 Rev.: 10 Page 23 of 181 Section 3 Show Flags ™ The FSC3000 software has options that can be purchased. All software options should be verified to be ™ correct when the FSC3000 is received. To do this, issue the following command: Show Flags <ENTER>...
  • Page 24 Doc. No.: M00-051.00 Rev.: 10 Page 24 of 181 SHELL FLAG: disabled (Network) (Allows card updates to be performed via USB USB KEY FLAG: disabled key) (Define device in socket - Blank/1 = modem, 2 SOCKET DEVICE: = Bluetooth, 3 = WiFi, 4 = Cell modem) ß...

  • Page 25: Section 4 Time Management

    Doc. No.: M00-051.00 Rev.: 10 Page 25 of 181 Section 4 Time Management 4.1 Set Time Set Time type: Set Time <ENTER> Enter time (XX:XX AM/PM): (May enter in 24 hour or AM/PM format) 4.2 Set Date Set Date type: Set Date <ENTER>...
  • Page 26 Doc. No.:M00-051.00 Rev.: 10 Page 26 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 27: Section 5 Fuel Types & Tank Setup

    Doc. No.: M00-051.00 Rev.: 10 Page 27 of 181 Section 5 Fuel Types & Tank Setup 5.1 Fuel Types 5.1.1 Set Fueling Units One of three (3) units of measure can be associated with the fuel types. These are simply labels; no conversion is done.
  • Page 28 Doc. No.: M00-051.00 Rev.: 10 Page 28 of 181 16 E-85 GALLONS 1.000 17 ULS BIO 2% GALLONS 1.000 18 ULS BIO 5% GALLONS 1.000 19 ULS BIO 10% GALLONS 1.000 20 ULS BIO 11% GALLONS 1.000 21 ULS BIO 15% GALLONS 1.000 22 ULS BIO 20%...

  • Page 29: Set Tiered Discounts

    Doc. No.: M00-051.00 Rev.: 10 Page 29 of 181 Below is a list of networks, showing which fuel type network product code column that the specific network will use when processing network cards. Quarels Fuelman Paymentech Comdata Universal Fueling FleetOne Gascard Network PTECH...
  • Page 30 Doc. No.: M00-051.00 Rev.: 10 Page 30 of 181 TIERED DISCOUNTS TABLE (displayed in tenths of a penny) Tier Code - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 31 Doc. No.: M00-051.00 Rev.: 10 Page 31 of 181 The tiered discounts table defaults to the values above. To set discounts according to product, select option 2, then select the product for which you wish to set discounts. SELECT OPTION: 2 ENTER PRODUCT CODE: 2 TIERED DISCOUNTS TABLE (displayed in tenths of a penny)
  • Page 32 Doc. No.: M00-051.00 Rev.: 10 Page 32 of 181 To set discounts according to the tier encoded on the user’s card, begin the process by again typing: P>set tier. TIERED DISCOUNTS TABLE (displayed in tenths of a penny) Tier Code - - - - - - - - -...
  • Page 33 Doc. No.: M00-051.00 Rev.: 10 Page 33 of 181 The Tiered Discounts Table defaults to the above values. To enter discounts according to the tier embedded on the card, select option 1, then enter the Tier Code that corresponds to the tier you wish to set. SELECT OPTION: 1 ENTER TIER CODE: 0 Enter Tier 0 Discount For...

  • Page 34: Tiered Accounts

    Tiered Discounts above for configuration of Tiered Pricing. Configuring Tiered Accounts: To allow you to use the OPW Phoenix™ applications for managing Tiered Accounts the support has been designed to work within the boundaries of the existing Proprietary Card File...
  • Page 35 Doc. No.: M00-051.00 Rev.: 10 Page 35 of 181 setup. To enable Tiered Accounts you must first define the Card File on the FSC to use Odometer Reasonability; do this by issuing the “SET CARDS” command. P>set cards 1 - Specify Card/Trans Buffer Size 2 - Define Card/Account Record 3 - Clear Card Record Totals 4 - Reconcile Card Record Allocation...
  • Page 36 Doc. No.: M00-051.00 Rev.: 10 Page 36 of 181 P>insert card Enter Card #: 1254031 Card type (S)ingle, (D)river, (V)ehicle: s Valid (Y/N)? y Account # (0-9999): 9999 ß Any cards created as a Tiered Account record must be assigned to account number “9999”...

  • Page 37: Tanks

    Doc. No.: M00-051.00 Rev.: 10 Page 37 of 181 5.2 Tanks 5.2.1 Set Tank # (# = 1 to 8) ™ The FSC3000 controller supports declining inventory. This command allows for the assignment of fuel types to the tanks. When fuel is pumped, it is subtracted from the assigned tank. This setup is not required. NOTE: This feature only supports straight products –...
  • Page 38 Doc. No.:M00-051.00 Rev.: 10 Page 38 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 39: Section 6 Pump Setup

    Doc. No.: M00-051.00 Rev.: 10 Page 39 of 181 Section 6 Pump Setup 6.1 Mechanical Pumps 6.1.1 Configure PCT # (# = 1 to 8) ™ Originally, the FSC3000 was designed to control mechanical pumps using a board called a PCT (Pump ™...

  • Page 40: Configure Pct # Pos # (Pct 1 To 8 And Pos 1 To 8)

    Doc. No.: M00-051.00 Rev.: 10 Page 40 of 181 If using K800™ PCT or PCM (Mechanical), up to four (4) positions maximum are supported. Type: Configure PCT # (K800 PCT and PCM addressable from 1 to 8) Is this a K800 PCT or PCM (Y/N)? Y 6.1.2 Configure PCT # POS # (PCT 1 to 8 and POS 1 to 8) Configure PCT # POS # command configures each fueling point that is connected to the specific...

  • Page 41: Electronic Pumps Controlled By Upc

    Doc. No.: M00-051.00 Rev.: 10 Page 41 of 181 6.2 Electronic Pumps Controlled by UPC ™ ™ The FSC3000 controller has been enhanced to support product restriction. The FSC3000 controller requires the UPC software to meet or exceed the following versions: Gilbarco –...

  • Page 42: Install Pct # (# = 1 To 4)

    Doc. No.: M00-051.00 Rev.: 10 Page 42 of 181 6.2.4 Install PCT # (# = 1 to 4) Install PCT # command tells the system that the PCT is there and to communicate with it. EXAMPLE:...

  • Page 43: Electronic Pumps Controlled By Dpc (Wayne)

    Doc. No.: M00-051.00 Rev.: 10 Page 43 of 181 6.3 Electronic Pumps Controlled by DPC (Wayne) 6.3.1 Install Program The first step of installation is to define the brand of electronic pumps that will be used and the ™ communication parameters of each pump. The FSC3000 is designed to support up to eight (8) PCT devices, but DPC is limited to the first four (4) PCTs.

  • Page 44: Install Pct # Pos # (# = Pct 1 To 4 And Pos 1 To 8)

    Doc. No.: M00-051.00 Rev.: 10 Page 44 of 181 Set Up Hose 3 (Y/N)? N (Must match the pump mapping) Set Up Hose 4 (Y/N)? N Set Up Hose 5 (Y/N)? N Set Up Hose 6 (Y/N)? N Set Up Hose 7 (Y/N)? N Set Up Hose 8 (Y/N)? N Repeat process to configure each position for each fueling point.

  • Page 45: Electronic Pumps Controlled By Dpc (Gilbarco)

    Doc. No.: M00-051.00 Rev.: 10 Page 45 of 181 6.4 Electronic Pumps Controlled by DPC (Gilbarco) 6.4.1 Install Program The first step is to define the brand of electronic pumps that will be used and the communication parameters ™ of each. The FSC3000 is designed to support up to eight (8) PCT devices, but DPC is limited to the first four (4) PCTs.

  • Page 46: Install Pct # Pos # (# = Pct 1 To 4 And Pos 1 To 8)

    Doc. No.: M00-051.00 Rev.: 10 Page 46 of 181 Enter Tank #: 1 (Enter Tank number – not required for proper operation) Clear Pump Totals (Y/N)? N Enter Totalizer Value: 0.0 (Should set to match fueling point totalizer) Set Up Hose 2 (Y/N)? N (Only required if pump has more than 1 grade!) Set Up Hose 3 (Y/N)? N (Must match the pump mapping) Set Up Hose 4 (Y/N)? N Set Up Hose 5 (Y/N)? N...

  • Page 47: Electronic Pumps Controlled By Dpc (Gasboy)

    Doc. No.: M00-051.00 Rev.: 10 Page 47 of 181 6.5 Electronic Pumps Controlled by DPC (Gasboy) 6.5.1 Install Program The first step of installation is to define the brand of electronic pumps that will be used and the ™ communication parameters of each pump. The FSC3000 is designed to support up to eight (8) PCT devices, but DPC is limited to the first four (4) PCTs.

  • Page 48: Install Pct # Pos # (# = Pct 1 To 4 And Pos 1 To 8)

    Doc. No.: M00-051.00 Rev.: 10 Page 48 of 181 Set Up Hose 5 (Y/N)? N Set Up Hose 6 (Y/N)? N Set Up Hose 7 (Y/N)? N Set Up Hose 8 (Y/N)? N Repeat process to configure each position for each fueling point. 6.5.4 Install PCT # POS # (# = PCT 1 to 4 and POS 1 to 8) Install PCT # POS # command tells the system that a PCT position will be used.

  • Page 49: Dpc - Gasboy Pump Mapping

    Doc. No.: M00-051.00 Rev.: 10 Page 49 of 181 6.5.6 DPC – Gasboy Pump Mapping ™ This table illustrates the configuration of Gasboy pumps in the FSC3000 , as Gasboy uses a different method for mapping pumps. Each Gasboy address represents a two-sided pump. Each side of the pump is to ™...
  • Page 50 Doc. No.:M00-051.00 Rev.: 10 Page 50 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 51: Section 7 Terminal Setup

    Doc. No.: M00-051.00 Rev.: 10 Page 51 of 181 Section 7 Terminal Setup 7.1 OPW-FMS Fuel Island Terminals 7.1.1 Configure FIT # (1 to 12) ™ The FSC3000 controller currently supports four (4) terminal types: Terminals K800 System2 DTC FIT500 C/OPT...

  • Page 52: Install Fit # (1 To 8)

    Doc. No.: M00-051.00 Rev.: 10 Page 52 of 181 Dedicated Terminal – When FIT access to pumps is limited to one specific pump, the terminal will behave in the following way: The FIT will not prompt for pump #. When the transaction is finished and the terminal is set up for receipts, the terminal will prompt for receipt. The system will then display what is configured: Current Type: DTC Terminal Change FIT Type (Y/N)? N...

  • Page 53: Vit (Vehicle Identification Terminal) - Petrolink

    Doc. No.: M00-051.00 Rev.: 10 Page 53 of 181 7.2 VIT (Vehicle Identification Terminal) – PetroLink™ ™ When the FSC3000 is equipped with the PetroLink™ option the VIT and its position(s) will need to be configured. 7.2.1 Install VIT x (VIT 1 to 4) The configuration type and position(s) of each VIT must be defined to activate a specific PCT and position.
  • Page 54 Doc. No.:M00-051.00 Rev.: 10 Page 54 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 55: Section 8 Display Prompts & Receipts

    Doc. No.: M00-051.00 Rev.: 10 Page 55 of 181 Section 8 Display Prompts & Receipts 8.1 Dual Language 8.1.1 Set Language Dual Language feature allows the System2™ to change its prompts and receipts to another language. When the cards are set up in the buffer, they are assigned a language code. When the card is read by the system it checks the card configuration to determine the language code.

  • Page 56: Format Receipt Trailer

    Doc. No.: M00-051.00 Rev.: 10 Page 56 of 181 8.2.2 Format Receipt Trailer Receipt Trailer can support up to four (4) lines. The system can define a Trailer for each language and network receipts. When configuring Network receipt trailer, never use more than two (2) lines. To change the receipt trailer type: Format Receipt Trailer.

  • Page 57: Receipt Body Code Variables

    Product Density NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and OPW shall not be responsible for communication issues. NOTE: Codes 38 and 39 are only available when the “bulk plant” flag is enabled. NOTE: The “>”...

  • Page 58: Prompts

    ^1^L PETRO VEND^M FUEL CONTROLS NOTE: Use “SHOW PROMPT” to see additional prompt setup. Void is not recommended and OPW shall not be responsible for communication issues. 8.3.2 Format Display Default Format Display Default command provides the ability to reload the default display and additional ™...

  • Page 59: Fsc3000™ Default Display Prompts

    Doc. No.: M00-051.00 Rev.: 10 Page 59 of 181 ™ 8.4 FSC3000 Default Display Prompts NOTE: To be sure that the correct default display prompts are being utilized, configure using ARTWare.
  • Page 60 Doc. No.: M00-051.00 Rev.: 10 Page 60 of 181...
  • Page 61 Doc. No.: M00-051.00 Rev.: 10 Page 61 of 181 NOTE: Percentage on Prompt 23 displays maximum gallons allowed. NOTE: The “>” character functions differently when used with a DTC. When placed at the end of the message prompt, for example, “ ”, the message on the screen is Enter Odom>...

  • Page 62: Graphic Codes

    Doc. No.: M00-051.00 Rev.: 10 Page 62 of 181 8.4.1 Graphic Codes ™ When using graphics displays, the FSC3000 can change font and/or display images. IMPORTANT: ALL Graphic Codes must be upper-case. NOTE: Entering ^ { will cause the message to beep when displayed.
  • Page 63 Doc. No.: M00-051.00 Rev.: 10 Page 63 of 181...

  • Page 64: Update Customized Picture Files In The Fit500

    Doc. No.: M00-051.00 Rev.: 10 Page 64 of 181 8.4.2 Update Customized Picture Files in the FIT500™ See the FSC operator’s manual for display formatting commands and their usage. Apart from prompt formatting, the FIT500™ allows you to customize pictures to be displayed with a prompt. The following sections explain how to prepare customizable pictures and use them with your system.

  • Page 65: Picture Codes

    Doc. No.: M00-051.00 Rev.: 10 Page 65 of 181 8.4.2.2 Picture Codes According to the picture code the appropriate display picture is selected and displayed on screen. Currently, the picture codes are characters from the range ‘1’ to ‘=’ and ‘a’ to ‘i’. According to the codes, OPT pictures are numbered from #1 to #13 and from #49 to #57.
  • Page 66 Doc. No.: M00-051.00 Rev.: 10 Page 66 of 181 8.4.2.3 Picture Files As described above, an appropriate file of the customizable version of the picture can replace each display picture. Windows Bitmap compatible RGB encoded files (.bmp) are currently supported by the FIT500™ system.

  • Page 67: Additional Prompts

    Doc. No.: M00-051.00 Rev.: 10 Page 67 of 181 ™ The resolution of the customizable picture depends on the FIT500's display resolution. TheFIT500 currently supports bitmap images of 640 pixels in width by 480 pixels in height (VGA size). Larger images are acceptable but will be reduced to the above size when displayed.
  • Page 68 Doc. No.: M00-051.00 Rev.: 10 Page 68 of 181 NOTE: The following option is specific to Proprietary Cards ONLY and is NOT supported for Host-Based Cards. Enable Minimum Length Prompt entries (Y/N)? (Card buffer – prompt Seq. must be enable to set this option) Code Prompt Entry Max Min ^5^T^KREFER FUEL Y/N:...
  • Page 69 Doc. No.: M00-051.00 Rev.: 10 Page 69 of 181...
  • Page 70 Doc. No.:M00-051.00 Rev.: 10 Page 70 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 71: Section 9 Download

    Doc. No.: M00-051.00 Rev.: 10 Page 71 of 181 Section 9 Download When a system first communicates with pump controllers and terminals, it downloads the configuration related to each device. If information is changed after communication has been established with a configured ™...
  • Page 72 Doc. No.:M00-051.00 Rev.: 10 Page 72 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 73: Section 10 Set Journal

    Doc. No.: M00-051.00 Rev.: 10 Page 73 of 181 Section 10 Set Journal To set up Journal Printer or USB key type: Set Journal <ENTER> Is Journal Printer Connected (Y/N)? Y Set Journal Printer Options (Y/N)? Y Print: Account, Driver, Vehicle, Odom, And Misc (Y/N)? Y Account #, Card 2 (Y/N)? Y Prompt Responses (Y/N)? Y Stop Line Skip Between Transactions (Y/N)? Y...
  • Page 74 Doc. No.:M00-051.00 Rev.: 10 Page 74 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 75: Section 11 Show Log (Saving Log)

    6. Press “Enter” to exit the “Administrator Menu” and issue “Bye” to log off as the administrator. Make sure all captured logs are saved for a minimum of one year. NOTE: For more information about the PCI event log and retention requirements of the data see OPW document “M030001_PA1-PA-DSS-Implementation-Guide.pd,f” Section 8.5.
  • Page 76 Doc. No.:M00-051.00 Rev.: 10 Page 76 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 77: Section 12 Fsc3000™ Memory Structure

    Doc. No.: M00-051.00 Rev.: 10 Page 77 of 181 ™ Section 12 FSC3000 Memory Structure ™ The FSC3000 memory is divided into three (3) sections as defined below. 12.1 Application Memory ™ This section of memory is used by theFSC3000 for control and storage of the system configuration.

  • Page 78: Set Card Buffer (Option 1) - Card/Transaction Size

    Doc. No.: M00-051.00 Rev.: 10 Page 78 of 181 NOTE: The “Avg PCF Options” counts are based on the following card file options being enabled: Account #'s DailyAllocation Card PIN with: Card INVALID after 3 BAD PIN Entries Product Restriction Quantity Restriction Driver / Vehicle / Account Name Additional Prompts (Prompt-Seq.)

  • Page 79: Set Card Buffer (Option 2) - Card/Account Options

    Doc. No.: M00-051.00 Rev.: 10 Page 79 of 181 12.4.1 Set Card Buffer (option 2) – Card/Account Options Card/Account Options define how the card/account file will be set up. Except for Card Level 2 (2000) and 3 (8000), Card Level 4 (64000) is limited to the number of cards/accounts the system can hold based on the number options defined for the card/accounts.

  • Page 80: Expiration Date

    Doc. No.: M00-051.00 Rev.: 10 Page 80 of 181 12.4.3 Expiration Date Expiration Date option allows for the definition of a date when each card/account can no longer be used in the system. This option is global and will require all cards/accounts to have the expiration date defined.

  • Page 81: Odometer Reasonability

    Doc. No.: M00-051.00 Rev.: 10 Page 81 of 181 12.4.8 Odometer Reasonability Odometer Reasonability option is not recommended for multi-site systems. This option is available when “save odometer entries” is selected. This option allows for the selection of an Odometer restriction code for a Single or Vehicle Card that will reference the Odometer Reasonability Table.

  • Page 82: Driver/Vehicle/Account Name

    Doc. No.: M00-051.00 Rev.: 10 Page 82 of 181 12.4.11 Driver/Vehicle/Account Name Driver/Vehicle/Account Name option lets you assign up to a nine (9) character entry for each account or card record added. 12.4.12 Verify Prompts 1, 2, 3 Verify Prompts option allows for three (3) of the additional prompts to be verified against the value set up on the card.

  • Page 83: Set Card Buffer (Option 8) - Additional Options

    Doc. No.: M00-051.00 Rev.: 10 Page 83 of 181 1. Specify Card/Tran buffer size 2. Define Card/Account record 3. Clear Card Record Totals 4. Reconcile Card Record Allocation 5. Clear All Account Record Totals 6. Reconcile Account Record Allocation 7. Month End Totals 8.
  • Page 84 Doc. No.:M00-051.00 Rev.: 10 Page 84 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 85: Section 13 Restrictions And Reasonability

    Doc. No.: M00-051.00 Rev.: 10 Page 85 of 181 Section 13 Restrictions and Reasonability 13.1 Set Product Restriction Set Products Restriction table is used to define which products are valid for a specific code. This code can then be assigned to a card and/or account. Code 0 is always set to “all products allowed”. (Option 2) –...

  • Page 86: Set Quantity Restriction

    Doc. No.: M00-051.00 Rev.: 10 Page 86 of 181 13.2 Set Quantity Restriction Set Quantity Restriction table is where code limits are defined either by currency or volume that can be assigned to a card and/or account. This restriction limits each transaction to the amount assigned to the code.

  • Page 87: Set Odometer Reasonability

    Doc. No.: M00-051.00 Rev.: 10 Page 87 of 181 13.3 Set Odometer Reasonability Set Odometer Reasonability table is where the ranges for the odometer reasonability feature are defined. Each code is assigned a minimum and maximum mileage range. This range is then assigned to either Single or Vehicle Cards.
  • Page 88 Doc. No.:M00-051.00 Rev.: 10 Page 88 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 89: Section 14 Card/Account Management

    Doc. No.: M00-051.00 Rev.: 10 Page 89 of 181 Section 14 Card/Account Management 14.1 Media Formats ® When a proprietary media (ChipKey s, magnetic cards, optical cards) is read from a standard terminal, the terminal will match the media’s network number to one of the network numbers configured in the terminal. If ™...

  • Page 90: Special Card Formats (Magnetic Cards)

    Doc. No.: M00-051.00 Rev.: 10 Page 90 of 181 14.2 Special Card Formats (Magnetic Cards) ™ The FSC3000 normally reads the first 19 digits of track 2 on magnetic cards. There are a few formats that have a custom setup as defined below. When the Magnetic Card is read and the raw data format matches one of the following formats below, the data will be reformatted to a format the card file can recognize.

  • Page 91: Card/Account Adding/Modifying/Deleting

    Doc. No.: M00-051.00 Rev.: 10 Page 91 of 181 14.3 Card/Account Adding/Modifying/Deleting Insert Card Edit card Delete card Insert VIU Edit VIU Delete VIU Insert Account Edit Account Delete Account IMPORTANT: Phoenix™ users should not use the above commands. All Card/Account management should be performed using the Phoenix™...
  • Page 92 Doc. No.:M00-051.00 Rev.: 10 Page 92 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 93: Section 15 Network Management

    Doc. No.: M00-051.00 Rev.: 10 Page 93 of 181 Section 15 Network Management 15.1 Processing of Cards to a Remote Host ™ The Multi-trucking Network Package for the FSC3000 processes transactions to both private fleet and standard bankcard hosts. From here on these will be referred to as networks. Private fleet networks typically process cards branded to themselves and the FSC only routes those specific cards to their specific network.

  • Page 94: Set Network (Admin Login Rights Required)

    Doc. No.: M00-051.00 Rev.: 10 Page 94 of 181 15.2 Set Network (Admin Login Rights Required) Set Network command displays a menu that begins with network choices (those that are enabled/purchased, up to 7 allowed per site) followed by additional configuration options (8-16) specific to network support.

  • Page 95: Print Price And Total On Network Receipts (Option 13)

    Old OPW/US Robotics modem selected! NOTE: When an Abierto/Systech IP converter is used to process transactions, option ‘O’ for Old OPW/US Robotics modem should be selected. Modem setting for Secondary Host: Old OPW/US Robotics Host modem Port unlocked and usable by all networks.
  • Page 96 Doc. No.: M00-051.00 Rev.: 10 Page 96 of 181 Change Secondary Host device settings (Y/N)? y 1 - Change Modem type/init string 2 - Use TCP/IP connection device 3 - Lock Host Modem to Port Enter option: 3 Is the device specific to: Company Card processing (Y/N)? N Buypass processing (Y/N)? Y ENABLE network processing on Secondary Host (Y/N)? y...

  • Page 97: Host Specific Setup Options

    Doc. No.: M00-051.00 Rev.: 10 Page 97 of 181 15.3 Host Specific Setup Options This section calls out the setup options that are specific to each host. "CFN" on the next page "Comdata (Terminal Fuel network, dial-up only)" on page 106 "ComdataPOS"...

  • Page 98: Cfn

    Doc. No.: M00-051.00 Rev.: 10 Page 98 of 181 15.3.1 CFN When is selected the following options are specific to its setup: NETWORK option settings NETWORK : CFN 1 - Site ID......9998 (Provided by CFN) Originator ID....12345678901 (Do not change) Header String....
  • Page 99 Doc. No.: M00-051.00 Rev.: 10 Page 99 of 181...
  • Page 100 Doc. No.: M00-051.00 Rev.: 10 Page 100 of 181 7. Local Authorization The Local Authorization option allows configuration of processing rules if the FSC can authorize network cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization for a specific host you should first confirm with the host that this feature is allowed for the specific site.
  • Page 101 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 102: Cfn Product Code Descriptions

    Doc. No.: M00-051.00 Rev.: 10 Page 102 of 181 15.3.1.1 CFN Product Code Descriptions CFN Product Codes Code Description DIESEL #2 LOW SULFUR DIESEL #2 HIGH SULFUR RED DYE DIESEL #2 CARB (CA ONLY) UNLEADED REGULAR GASOLINE UNLEADED MID-RANGE GASOLINE UNLEADED PREMIUM GASOLINE OIL QUART OIL GALLON...
  • Page 103 Doc. No.: M00-051.00 Rev.: 10 Page 103 of 181 CFN Product Codes Code Description E85 UNLD (85% ETHANOL) PURE ETHANOL DIESEL #1 LOW SULFUR RED DYE KEROSENE - DYED DIESEL #1 CARB RED DYE GAS REG UNL CBOB 10% ETHANOL GAS MID UNL CBOB 10% ETHANOL GAS PRE UNL CBOB 10% ETHANOL BIO B50 DSL #2 ULTRA LO SUL DYED...
  • Page 104 Doc. No.: M00-051.00 Rev.: 10 Page 104 of 181 CFN Product Codes Code Description WEIGH SCALES RACING GAS UNLD 100 RACING GAS LEAD 110 BIODIESEL B2 LO SULFUR #2 BIODIESEL B2 LO SULFUR DYED #2 RACING GAS LEAD 112 BIODIESEL B2 ULTRA LO SUL #2 BIODIESEL B5 ULTRA LO SUL #2 BIODIESEL B10 ULTRA LO SUL #2 BIODIESEL B20 ULTRA LO SUL #2...
  • Page 105 Doc. No.: M00-051.00 Rev.: 10 Page 105 of 181 CFN Product Codes Code Description WASHROOM FACILITIES LODGING...

  • Page 106: Comdata (Terminal Fuel Network, Dial-Up Only)

    Doc. No.: M00-051.00 Rev.: 10 Page 106 of 181 15.3.2 Comdata (Terminal Fuel network, dial-up only) The Comdata (terminal fuel) host should only be purchased when you are a private site that dispenses fuel to its own employees (or at least to a controlled group of Comdata fleet customers, not open to the public). Card prompting is specific to Fleet table account based setup.
  • Page 107 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 108: Comdatapos

    Doc. No.: M00-051.00 Rev.: 10 Page 108 of 181 15.3.3 ComdataPOS The ComdataPOS host is used when the site is open to the public (or by private sites when a TCP/IP connection is required). When using this host, card prompting is host driven. When selected there are two options specific to its setup: NETWORK option settings NETWORK : ComdataPOS...
  • Page 109 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 110: Efs (Original Efs Host)

    Doc. No.: M00-051.00 Rev.: 10 Page 110 of 181 15.3.4 EFS (Original EFS host) The EFS network processes two card types, the original, branded as the “EFS National Bank TransAction” card and the “EFS TransActionCard Universal.” In order for the FSC to process these cards, now part of the “EFS LLC”...
  • Page 111 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 112: T-Chek

    Doc. No.: M00-051.00 Rev.: 10 Page 112 of 181 15.3.5 T-Chek The T-Chek network processes cards branded as “T-Chek Systems” cards. In order for the FSC to process these cards, now part of the “EFS LLC” network, the T-Chek network flag must be purchased. When selected there is an option 12 specific to its setup: NETWORK option settings NETWORK : T-CHEK...
  • Page 113 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 114: Tch

    Doc. No.: M00-051.00 Rev.: 10 Page 114 of 181 15.3.6 TCH The TCH network processes cards branded as “TCH” or “TCH Express” cards. In order for the FSC to process these cards, now part of the “EFS LLC” network, the TCH network flag must be purchased. When selected there is an option 12 specific to its setup: NETWORK option settings NETWORK : TCH...
  • Page 115 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 116: Fleetone

    Doc. No.: M00-051.00 Rev.: 10 Page 116 of 181 15.3.7 FleetOne The FleetOne network processes the branded “FleetOne” cards. When selected there are two options specific to its setup: NETWORK option settings NETWORK : FleetOne 1 - Merchant ID....2 - Site Name...... 3 - Site City......
  • Page 117 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 118: Nbs\Fmgc (Fuelman\Gascard [Fleetcor])

    Doc. No.: M00-051.00 Rev.: 10 Page 118 of 181 15.3.8 NBS\FMGC (Fuelman\Gascard [FleetCor]) The Fuelman\Gascard network processes several different card types all branded as either “Fuelman” or “Gascard”. When selected, there is an option 12 specific to its setup: NETWORK option settings NETWORK : NBS\FMGC 1 - Site/Terminal ID....
  • Page 119 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.
  • Page 120 Doc. No.: M00-051.00 Rev.: 10 Page 120 of 181 NOTE: Entering an alpha character allows the merchant to clear this setting from use.

  • Page 121: Nbs\Bankcard & Quarels Fuel Network

    Doc. No.: M00-051.00 Rev.: 10 Page 121 of 181 15.3.9 NBS\BankCard & Quarels Fuel Network The NBS\BankCard and Quarles Fuel Network (NBS) networks are both bankcard processing hosts that will process any card configured and activated in the ISO table. The Quarles Fuel network is also supports a Quarles proprietary card with additional processing rules specific to Quarles.
  • Page 122 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.
  • Page 123 Doc. No.: M00-051.00 Rev.: 10 Page 123 of 181 NOTE: Under Quarles, their proprietary cards would still process. 13. Force Bankcard Security Code See below for information about and how to configure this option. 14. AVS Prompting This option enables the prompting of ZIP Code and/or House Number prompting. These networks can be setup to prompt as a theft deterrent only or collect and send the information to the host for validation.
  • Page 124 Doc. No.: M00-051.00 Rev.: 10 Page 124 of 181 15. Dollar Auth Max Limit "Understanding Bank Card Processing" on page 93 As discussed in , the standard rule for processing bankcard transactions at a $1 authorization request means that max fueling cannot exceed a limit of $75. Due to the request of some customers processing bankcards to the NBS host, they have asked that the FSC still submits a $1 authorization request but allows a fueling amount greater than the $75 limit to occur.

  • Page 125: Paymentech

    Doc. No.: M00-051.00 Rev.: 10 Page 125 of 181 15.3.10 Paymentech NETWORK option settings NETWORK : Paymentech 1 - Client #....... 1234 (Provided by Paymentech) Merchant #..... 123456789012 (Provided by Paymentech) Terminal #..... 001 (Provided by Paymentech) 2 - Site Name...... 3 - Site City......
  • Page 126 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.
  • Page 127 Doc. No.: M00-051.00 Rev.: 10 Page 127 of 181 processed to Paymentech. RESET NOW? y -- ISO Table reset to DEFAULT settings! 13. Force Bankcard Security Code This feature allows the merchant/site owner to restrict fueling and/or meet requirements (for required fuel training) before allowing credit cards to be processed at an unattended site.
  • Page 128 Doc. No.: M00-051.00 Rev.: 10 Page 128 of 181 BITMAP Training Screens ENABLED for FIT500 Terminals. NOTE: It is the SITE OWNER's responsibility to make sure that the correct bitmaps are ™ installed on the FIT500 's flash card. Bitmaps are displayed in order from 50.bmp through ™...
  • Page 129 Doc. No.: M00-051.00 Rev.: 10 Page 129 of 181 Petrol Training Screens...
  • Page 130 Doc. No.: M00-051.00 Rev.: 10 Page 130 of 181 CNG Training Screens...
  • Page 131 Doc. No.: M00-051.00 Rev.: 10 Page 131 of 181 14. AVS Prompting This option enables the prompting of ZIP Code and/or House Number prompting. This network can be set up to prompt as a theft deterrent only, Where host AVS responses will be ignored To deny fueling if the AVS entries are confirmed as incorrect To deny if the entries cannot be validated or not supported by the bank.

  • Page 132: Paymentech Petroleum Product Codes

    Doc. No.: M00-051.00 Rev.: 10 Page 132 of 181 15.3.11 Paymentech Petroleum Product Codes NOTE: All network product codes should be confirmed with the network for any changes that may have occurred. Unleaded Bio-Diesel 2% (Dyed) Premium Bio-Diesel 5% (Dyed) Unleaded P ULS Prem Diesel ULS Diesel...
  • Page 133 Doc. No.: M00-051.00 Rev.: 10 Page 133 of 181 ULS Premium Diesel Bio-Diesel 2% Bio-Diesel 5% Bio-Diesel 10%...

  • Page 134: Buypass

    Doc. No.: M00-051.00 Rev.: 10 Page 134 of 181 15.3.12 Buypass NETWORK option settings NETWORK : BUYPASS 1 - Merchant ID....... 5K xx 153059 001 (5k = Required for Petro Vend) 2 - Site Name...... 3 - Site City...... 4 - Site State..... 5 - Redial Attempts....
  • Page 135 Doc. No.: M00-051.00 Rev.: 10 Page 135 of 181 The Local Authorization option allows configuration of processing rules if the FSC can authorize network cards offline down the host is down. Not all networks support this feature. If you enable Local Authorization for a specific host you should first confirm with the host that this feature is allowed for the specific site.
  • Page 136 11. Communication Parameters Host communication parameters are set as needed on cold start. If a network is added after installation its parameters may need to be changed. If an Abierto/Systech IP Convertor is in use contact OPW Tech Support for preferred settings.

  • Page 137: Fleettable

    Doc. No.: M00-051.00 Rev.: 10 Page 137 of 181 15.4 FleetTable The Multi-trucking Fleet Table (also referred to as Bank Table) is used to configure the different fleets that may be fueling at a specific site. Unlike networks where only seven (7) can be enabled for a single site, the fleet table provides up to 20 entries allowing the merchant/site owner to configure specific prompting and fueling limits for a customer’s account against a single network.
  • Page 138 Doc. No.: M00-051.00 Rev.: 10 Page 138 of 181 Once a row is selected, the current settings for the row are displayed followed by a list of the enabled networks on the system with a prompt to select a network. Once the network is selected, the FSC will prompt for the account/fleet number for which prompting and fuel limits will be applied.
  • Page 139 Doc. No.: M00-051.00 Rev.: 10 Page 139 of 181 When a specific account/fleet number is entered, you will be prompted to enter a name associated with that customer. If a constant record is created, the name field will be populated with the network's name as shown in the list.

  • Page 140: Network Specific Differences

    Doc. No.: M00-051.00 Rev.: 10 Page 140 of 181 Selecting ‘Q’ tells the FSC that this network will always request and service the authorization for quantity based fueling limits. Selecting ‘D’ causes the “Dollar Limit” prompt to be presented, telling the FSC to always request and service the authorization for dollar based fueling limits.
  • Page 141 Doc. No.: M00-051.00 Rev.: 10 Page 141 of 181 1) Force Visa and MasterCard transactions to auth at $1 2) Auth ALL cards using their ISO table Max Authorization amount 3) Prompt cardholder for desired Dollar Authorization amount Select Option: Option 1 selected Please configure ISO table MAX Authorization $ amount for ALL others cards.

  • Page 142: 0=Local)

    Doc. No.: M00-051.00 Rev.: 10 Page 142 of 181 15.4.1.1 (0=Local) For networks that provide these two prompts, a special feature is available for customers who have a private fueling location and their employees/fleet carry a particular network card for fueling when on the road. By setting the “Max Online Qty”...
  • Page 143 Doc. No.: M00-051.00 Rev.: 10 Page 143 of 181 --- end Buypass specific --- I - ISO # C - Card Number L - Luhn check digit = - must be field separator M - Month X - don't care digit or field separator Y - Year # - don't care digit 0-9 - must be specified digit...

  • Page 144: Card Type Indicator

    CF format. NOTE: Not every card listed can be added to the ISO table for processing. Consult OPW Tech Support to determine the proper use and configuration of ISO table card definition. The following table is a list of the defined Multi-trucking card type codes:...
  • Page 145 Doc. No.: M00-051.00 Rev.: 10 Page 145 of 181 Multi Card Name Multi Card Type Code DISCOVER CARD DINERS CARD INTERACT_DBT JCB CARD    VISAFLT CARD MCFLT CARD *** END OF PCI *** VOYAGER CARD WEX CARD PREPAIDCARD  GASCARDPARTNERS PACPRIDE CARD  PHH CARD PRIVLBLCARD SINCLAIR_RTL...
  • Page 146 Doc. No.: M00-051.00 Rev.: 10 Page 146 of 181 Multi Card Name Multi Card Type Code IRVING CARD IRVING CARD2 SHELLFPS CARD CFN CARD CFN CARDCO QUICKFUEL CARD KARDTECH CARD INTEVACON CARD COMPANY CARD  GROWMARK SVS NPC_ACH CARD QUARLES VOYAGER ATIO CARD CENEX NETWORK...

  • Page 147: Set Iso - Buypass (Firstdata)

    “Authorization Amount/Max Fueling Limit” setting in the ISO table for the processing of bankcards. OPW has found that due to the way in which the Buypass network supports the processing of one dollar ($1) authorizations, there is the potential for chargebacks on transactions when you increase this fueling limit beyond their cold start defaults.
  • Page 148 Doc. No.: M00-051.00 Rev.: 10 Page 148 of 181 I - ISO # C - Card Number L - Luhn check digit = - must be field separator M - Month X - don't care digit or field separator Y - Year # - don't care digit 0-9 - must be specified digit >...

  • Page 149: Comdatapos

    Doc. No.: M00-051.00 Rev.: 10 Page 149 of 181 15.7 ComdataPOS ™ As of FSC3000 version 1.15a a new Comdata network has been added, referred to as the “ComdataPOS” network. This is different from the previously supported (and still available) “Comdata” network. The difference between the two is that the “Comdata”...
  • Page 150 Doc. No.: M00-051.00 Rev.: 10 Page 150 of 181 NOTE: To help protect the user from misconfiguration, the two device type entries are only available from the command line and are not configurable under ARTWare setup. Setup Options 2-4 These values are mainly used for reference and don’t directly affect site operation. They are passed from ARTWare under the site setup information and sent to all enabled networks that are the same.

  • Page 151: Set Fleet - Comdatapos

    Doc. No.: M00-051.00 Rev.: 10 Page 151 of 181 NOTE: Do Not If you enable this option under Comdata and also have a bankcard host enabled on the FSC, the Comdata MasterCard Fleet cards will process via the enabled bankcard host and the FSC will only prompt for those entries encoded on the track2. 15.8 Set Fleet –...

  • Page 152: Set Iso - Comdatapos

    Doc. No.: M00-051.00 Rev.: 10 Page 152 of 181 ENTER (fleet table row # (1..20) or [RETURN] to exit) : P>sh fleet Prompt # ? Fleet/Acct Name Primary Secondary Onlin Offln A B 2 1 0000000000 ComdataPOS 18004564799 900 Qty $ P>...
  • Page 153 Doc. No.: M00-051.00 Rev.: 10 Page 153 of 181 Notice the statement; “The following setting is not used for the Comdata network...” This tells you that the configured “Dollar Authorization/Fueling Limit” is specific to the processing of OTHER MasterCard Fleet cards via an enabled Bankcard host.
  • Page 154 Doc. No.:M00-051.00 Rev.: 10 Page 154 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 155: Section 16 Transaction Management

    Doc. No.: M00-051.00 Rev.: 10 Page 155 of 181 Section 16 Transaction Management 16.1 Set Transaction Set Transactions option defines how the transaction buffer will handle and display transaction information. 16.1.1 Wrap Around IMPORTANT: If using proprietary, wraparound is not recommended as transactions could be lost.
  • Page 156 Doc. No.: M00-051.00 Rev.: 10 Page 156 of 181 ACCOUNT, DRIVER, VEHICLE DATE & TIME (required for Phoenix) Â HOST CAPTURE Date/Time TRANS # (required for Phoenix) CARD #1 (required for Phoenix) CARD #2 (required for Phoenix) FUELTYPE (required for Phoenix) PUMP (required for Phoenix) (required for Phoenix if using reconciliation and...

  • Page 157: Transaction Reports

    Doc. No.: M00-051.00 Rev.: 10 Page 157 of 181 Transaction Field Codes Account Driver Vehicle Name Date & Time Trans # Card #1 – Single/Driver Card #2 - Vehicle Fuel type Pump # (& hose) Quantity Price Total Odometer Distance per Unit Miscellaneous Receipt Status Account #...

  • Page 158: Transaction Searches (Network)

    Doc. No.: M00-051.00 Rev.: 10 Page 158 of 181 16.4 Transaction Searches (network) Print/Show Transaction where status = <Verbal CATEGORY> Verbal CATEGORY Description Authorized Authorized by network, still not captured Captured Captured by network Declined Authorization denied by network Failed Authorized by network, but rejected on capture Local Authorized by the FSC, Still not captured...

  • Page 159: Pump & Fuel Reports

    Doc. No.: M00-051.00 Rev.: 10 Page 159 of 181 16.5 Pump & Fuel Reports Print/Show Fueltype # Totals (leave # out for all fuel types) Print/Show Pump # Totals (leave # out for all pumps) Print/Show PCT # Totals Clear Pump # Totals Clear PCT # Totals Print Show Midnight Totals IMPORTANT:...

  • Page 160: Denial Codes (Lower-Case Letter) - Authorization Never Granted

    Doc. No.: M00-051.00 Rev.: 10 Page 160 of 181 CARD # FUELTYPE UNLEADED PUMP # QUANTITY 12.345 GALLONS PRICE $1.000 TOTAL $12.35 ODOMETER DISTANCE PER UNIT NOT AVAILABLE MISCELLANEOUS RECEIPT ISSUED ACCOUNT # 0000 16.6.1 Denial Codes (lower-case letter) – Authorization Never Gran- Code Description Cause...
  • Page 161 Doc. No.: M00-051.00 Rev.: 10 Page 161 of 181 Code Description Cause Possible Solution to valid in card file Network Cards - Change Network Card Type invalidated card validation on ISO table Verify user has correct Three Bad PIN Customer has entered 3 bad PINs entries Verify user’s PIN is correct in card file...
  • Page 162 Doc. No.: M00-051.00 Rev.: 10 Page 162 of 181 Code Description Cause Possible Solution entries allowed limits has been entered The zip code or address entered AVS Check Failed failed host validation Invalid tiered The enter value does not match an account # account configured in the PCF EMV Card swiped...

  • Page 163: Termination Codes (Upper-Case Letter) - Authorization Granted

    Doc. No.: M00-051.00 Rev.: 10 Page 163 of 181 16.6.2 Termination Codes (upper-case letter) – Authorization Granted Code Description Cause Possible Solution Pump error, premature busy 1 unit of Pulse(s) being received by Verify pump controller is the pump controller without sensing the set up for the correct Pump error - pump is on...
  • Page 164 Doc. No.: M00-051.00 Rev.: 10 Page 164 of 181 Code Description Cause Possible Solution Verify communication Communication The Transaction was terminated because wiring is properly installed error communications was lost with the pump (01) controller Verify site power conditions VIT pump nozzle ring not properly mounted Disconnect VIU was not detected by VIT for too...

  • Page 165: Network "Unable To Process" Result Codes

    Doc. No.: M00-051.00 Rev.: 10 Page 165 of 181 16.6.3 Network “Unable to Process” Result Codes When network transactions cannot be processed, one of these conditions may be the resulting problem. The associated result code is displayed at the end of an “Unable to Process: xx” message. In most cases the driver should be able to re-swipe the card to complete the authorization process.
  • Page 166 Doc. No.: M00-051.00 Rev.: 10 Page 166 of 181 Short Code Cause Text LOCAL Local authorization is enabled for all transactions specific to AUTH ALL network. An ENQ was received from the network, but an ACK or NAK was never NO NET received from a transmitted packet.

  • Page 167: Section 17 Miscellaneous Commands

    Doc. No.: M00-051.00 Rev.: 10 Page 167 of 181 Section 17 Miscellaneous Commands CALL (Can use to dial out from internal FSC modem) PASSTHRU (Command allows pass-thru controller to talk to another device) Test (Command required for setting Petro-Net baud rate) Format LCD (Allows message to be placed on FSC controller display) Show System...
  • Page 168 Doc. No.:M00-051.00 Rev.: 10 Page 168 of 181 This page intentionally left blank to ensure new chapters start on right (odd number) pages.

  • Page 169: Appendix A - Using Fsc3000™ With Computer-Formatted Commands

    Doc. No.: M00-051.00 Rev.: 10 Page 169 of 181 ™ Appendix A - Using FSC3000 with Computer-For- matted Commands This appendix describes the following: ™ How to connect a computer to the FSC3000 ™ Retrieving transaction data from the FSC3000 in computer format ™...
  • Page 170 Doc. No.: M00-051.00 Rev.: 10 Page 170 of 181 TRANSACTIONS WHERE VEHICLE = # TRANSACTIONS WHERE ACCOUNT = # The following command will call up transaction 123 in computer format: SHOW TRANSACTIONS 123 CF Search commands can be combined with ‘ ’...
  • Page 171 Doc. No.: M00-051.00 Rev.: 10 Page 171 of 181 Transaction Header Format TRANSACTION HEADER FORMATTING Variable Field Format Padding Included Number of transactions 4 digits left-justified Zeroes Optionally Sum of quantities 9 digits left-justified Zeroes Optionally Transaction field codes 0-15 characters None Always Checksum...
  • Page 172 Doc. No.: M00-051.00 Rev.: 10 Page 172 of 181 Checksums checksum is a number included with data to ensure the integrity of the data. ™ The checksum used by the FSC3000 is a 2-digit number calculated by adding the decimal values of the ASCII characters in a string and truncating the sum.
  • Page 173 Doc. No.: M00-051.00 Rev.: 10 Page 173 of 181 Calculating a Checksum The following BASIC program can be used to determine the checksum for a line of data: 10 CHKSUM% = 0 20 TRANSACTION$ = “LINE OF DATA 0123456789” 30 NUMCHARS% = LEN (TRANSACTION$) 40 FOR INDEX% = 1 TO NUMCHARS% 50 SINGLECHAR$=MID$ (TRANSACTION$, INDEX%, 1) 60 CHKSUM% = CHKSUM% + ASC (SINGLECHAR$)
  • Page 174 IBM -compatible personal computer. ® Phoenix is available from a distributor or directly from OPW Fuel Management Systems. BACKUP/BACKUP Card Commands ™ These privileged commands transmit card and account data from the FSC3000 database to an external computer.
  • Page 175 Doc. No.: M00-051.00 Rev.: 10 Page 175 of 181 NOTE: Specify field codes with lower-case letters. Specify the RESTORE command and any site ID letters with upper-case letters. RESTORE The following information is exchanged with the command. |CR|LF| The ' ' indicates a carriage return and a line feed.
  • Page 176 Doc. No.: M00-051.00 Rev.: 10 Page 176 of 181 UPDATE Site ID (/fields) (/checksum) ™ This privileged command modifies existing card or account records in the FSC3000 SITE ID and CARD # must be specified for this command; all other field changes are optional. A field must be present in the original record to be updated.

  • Page 177: Appendix B - Cmi/Old Dominion (Version 8.01) Rfid Reader

    Doc. No.: M00-051.00 Rev.: 10 Page 177 of 181 Appendix B - CMI/Old Dominion (version 8.01) RFID Reader ™ The CMI/Old Dominion FSC was designed to interface theFSC3000 to the CMI Controller in order to read an RFID tag embedded on the vehicle. When a driver pulls a vehicle up to fuel, the CMI RFID reader will automatically identify the vehicle using an ™...
  • Page 178 Doc. No.: M00-051.00 Rev.: 10 Page 178 of 181 Poll and select addresses designated for CMI controllers: POLL SELECT CMI 1: ` [60] p [70] CMI 2: a [61] q [71] CMI 3: b [62] r [72] CMI 4: c [63] s [73] CMI 5: d [64]...

  • Page 179: Warranty

    In no event shall manufacturer’s liability on any claim for damages arising out of the manufacture, sale, delivery or use of the goods exceed the original purchase price of the goods. In no event shall OPW Fuel Management Systems be liable for any direct, indirect, incidental or consequential damage or loss of product.
  • Page 180 Revisions Revision # Effective Software Version Key Changes 7/22/10 Initial Release 4/8/11 Updated to OPW Brand Standards, added connection method descrip- tions, added DTC information, 9/6/12 added Tiered Accounts and Tiered Discounts descriptions and com- mands. Revised Gasboy DPC con-...

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