Contents 1.0 About your Product My Product (please complete this section) page 3 Introduction page 4 Important Information page 4 Installation page 5 Before Connection to the Power Supply page 6 Water Connection page 7 Electrical Connection page 7 Overflow & Drainage page 8 Other Safety Considerations page 8...
1.0 - About your Product My Product We strongly recommend that you spend some time to fill in the information below and keep it in a safe Please complete the form below: place. This will save you time if you need to contact our After Sales team. Important: The serial number can be found on the back of your appliance. Model Number: Product Code: Serial Number: Date of Purchase: Purchased from: ....................
CHEFMASTER products are intended for commercial use as detailed in these instructions. CHEFMASTER has a policy of continuous improvement in product quality and design. The Com- pany, therefore, reserves the right to change the specification of its models at any time. CHEF- MASTER Water Boilers are designed for continuous operation and should only be switched off for the purpose of maintenance or emergency.
Warranty This water boiler is guaranteed for a period of 12 months from the date of purchase against defective materials or faulty workmanship. This guarantee is given subject to the water boiler being used in ac- cordance with the instructions on the voltage marked on it and to the usual wear and tear standards. The guarantee does not cover consequential damage arising out of any failure acceptable under the guarantee, nor does it cover damage resulting from misuse, accident or unauthorised alterations to the water boiler. A REGULAR BASIS WILL INVALIDATE YOUR WARRANTY. WE RECOM- WARNING: FAILURE TO CLEAN & DE-SCALE YOUR WATER BOILER ON MEND THE BOILER IS DE-SCALED MONTHLY IN HARD WATER AREAS. Installation It is essential that this appliance is installed correctly. Installation should comply with all local electri- cal, and health and safety requirements. • Ensure that the appliance must be on a flat, horizontal surface. Location: • Consideration should be given for serving requirements. • Ensure that safe operational access to the appliance is unrestricted. • Do not site the appliance directly beneath wall cupboards, other wall mounted appliances and low ceilings that are susceptible to damage from water vapour.
• Do not let the cord hang over the edge of the table or the counter and keep it away from any hot surfaces. • Do not let the lead run across an open space e.g. between a low socket and table. • Do not place the water boiler where the mains lead could fall into a sink. • Do not continue to use the water boiler if a fault is indicated instead. Refer to Fault codes sec- tion of the handbook. • Do not use boiler if it has been damaged in any way. • Do not use accessories or attachments which have not been recommended as they can cause hazards. • Always switch off, empty and disconnect the water boiler before moving the unit. or has been switched off, keep hands away from any steam. Be partic- WARNING: To avoid being scalded when the water boiler is in operation ularly careful not to touch any hot surfaces, especially when de-scaling the product. • The water boiler is only to be installed in locations where its use and maintenance is restricted Product Safety: to trained personnel. WARNING: Extreme caution must be used when moving this unit as it is very heavy. Use caution when touching these surfaces. WARNING: Metal surfaces may become very hot whilst in operation. Before Connection to the Power Supply • Remove all packaging and plastic coating from the appliance.
• Isolation switches for the appliance must not be obstructed and be within easy reaching. • To protect against fire, electric shock and personal injury, do not immerse cord, plug or water boiler in water or any other liquid. • If the mains lead is damaged, it should be discarded and replaced. WARNING: THIS APPLIANCE MUST BE EARTHED If the socket outlets are not suitable for the plug supplied with the appliance, the plug should be re- Fitting a Plug: moved and the appropriate one fitted. The wires in the mains lead are coloured in accordance with the following code: An appropriate plug must be fitted as follows: GREEN and YELLOW wires EARTH - E BLUE wire NEUTRAL - N BROWN wire LIVE - L supply cord must be used. The supply cord may become warm when the appliance is in us. Important: The supply cord on this appliance is of a special type. If replaced, only a CHEFMASTER If you are unsure of any aspect of the installation, use or performance of your appliance, please contact the after sales number shown on the page 19. Make sure that the connections are tight and that there are no loose strands of wire and no insulation trapped under the terminals. Tighten the clamp in the plug making sure that it grips the outer covering of the cord. If fitting a BS 1363 13A fused plug then fit a 13A fuse and tighten the plug cover securely. If you are in any doubt, consult a qualified electrician. Check that the voltage on the rating plate of your appliance corresponds with your electricity supply Electrical Requirements: which must be A.C. (Alternating Current).
• Disconnect the appliance from the mains supply when cleaning or not in use. • Keep the exterior surfaces of the boiler clean and dry at all times. • Do not touch hot surfaces. Always use handles or knobs. • Do not immerse the appliance in water or other liquid and always ensure the electrical connections are kept dry. • Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Ring the helpline number for advice on examination and repair. • The use of non CHEFMASTER attachments or tools may cause fire, electric shock or injury and will invalidate warranty. • Do not use abrasive cleaners on the outside of the appliance, as they may scratch the surface. Only clean with a soft damp cloth. • Do not use the appliance for anything other than its intended purpose. • Scale formation within hot water appliances is problematic and more so in hard water areas. Damage to the appliance caused by excessive scale build up, may invalidate the warranty - see notes on de-scaling. • Use only the supplied parts with the appliance. Introducing foreign components not approved by the Manufacturer may cause tainting of the water and may also invalidate warranty.
WARNING: This appliance is not intended for use of persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the application by a person responsible for their safe cleaning or before replacing any parts. WARNING: Turn off the power supply and remove the plug before Product Specification Model HEA791 - 10L HEA792 - 20L Height 574 mm 692 mm Width 344 mm 344 mm Depth 464 mm...
Parts Diagram ChefMaster water boilers are designed for continuous operation and should only be switched off for the purpose of maintenance or emergency. The 3kW model is supplied with a 3 pin plug and lead fitted with a 13Amp fuse as standard. Removeable lid for de-scaling On/Off switch Tap with safety lock (handle can be twisted continuous flow) Screen controller Hose for connection to Drip tray drinking water If generic non CHEFMASTER parts are fitted, you may stop your appliance from operating safely and Important: Genuine replacement CHEFMASTER parts must be fitted by a qualified service engineer. invalidate the warranty.
2.0 - User Guide Screen Control Green – Appliance is on Red – Descale or requires maintenance Power button – Turn appliance on/off Before Using the Appliance cleaning or before replacing any parts. WARNING: Turn off the power supply and remove the plug before...
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Connections & Overflow: Connection to a water supply: The blue pipe connects to the grey fitting which can be found underneath the appliance. The grey fit- ting can be unscrewed, and the blue pipe slots into it. Then screws back onto the appliance. The other end of the blue pipe can be fitted with the same type of grey fitting, which is connected to Connection to mains water supply: your main water supply. Overflow: If the appliance has an overflow, the water will be placed into the drip tray. The water in the drip tray can then be emptied out into a drain. Check and empty the drip tray on a regular basis. To start the boiler, plug it in and turn on the mains power then hold the Power button for 10 seconds. Ensure boiler is connected to the mains water supply.
Tap function can be varied between Tap function: (a) User operated flow (b) Constant flow This can be achieved by twisting the tap handle through 180 addition, the safety lock can be activated on the tap by twisting it through 90 . When in this position, the tap cannot be operated accidentally. Hold to receive hot water Can be changed to continuous �low After Use off. This helps to minimize energy consumption, ensuring greater energy efficiency and preventing Important: Once you have finished using your appliance, please ensure that the power is switched non-users from burning themselves if they touch the unit.
3.0 - Maintenance & Spare Parts cleaning, de-scaling or before replacing any parts. WARNING: Turn off the power supply and remove the plug before • This appliance shall be operated in ambient temperature between 5 - 30°C. • Do not allow your appliance to freeze. If this happens, do not operate the appliance and contact manufacturer. Cleaning Instructions We recommend cleaning your water boiler on a regular basis. Failure to do this may result in the appli- ance not operating to its full potential and could invalidate your warranty. cool. CLEANING WARNING: Disconnect from the electrical supply before cleaning and allow water boiler to away from the mains lead and connections. Important: Do not immerse the water boiler in water or any other liquids and take care to keep water THERE ARE 2 WAYS WHICH YOU WILL NEED TO CLEAN YOUR WATER BOILER: EXTERNALLY;...
De-scaling The de-scaling procedure must be performed by trained personnel as it requires the removal of panels from the boiler and access to live electrical components. Always use a de-scaling agent suitable for stainless steel. Please note any relevant Personal Protective Equipment must be worn when undertak- ing any de-scaling. 1. Isolate the boiler from electrical supply. 2. Allow the water to cool approximately 60 3. Remove the screw on the back of the boiler and remove the top cover. (PICTURE 1 & 2) 4. Remove the insulation on top of the tank, unscrew and remove the tank lid. (PICTURE 3,4 & 5 5. Add de-scaling agent in accordance with manufactures instructions.(PICTURE 6) 6. Replace the tank lid/insulation and tap cover. 7. Turn on the electricity and allow the boiler to operate normally for approximately 45 minutes. 8. Isolate the boiler and allow to cool down. 9. Remove the tank lid again, to inspect the tank and level detectors for scale deposits. 10. Drain and flush the de-scaling agent from the tank, using tap on the front of the appliance. 11. To drain the tank completely, remove the front panel by removing 2 screws behind the drip tray and lifting the panel up, over the tap. 12. Connect a hose from the drain into a bucket and open the service valve to drain the water from the tank. 13. When empty, close the valve and replace front panel. 14. Replace tank lid, ensuring the gasket is sealing the top of the tank correctly. 15. Fit top cover and turn on the boiler. In hard water areas where a large build-up of scale has formed, you may need to physically scrape from the tank. If this is required, ensure care is taken and not to damage the level sensor probes. FAILURE TO DE-SCALE ON A REGULAR BASIS WILL INVALIDATE YOUR WARRANTY...
Disposal At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority for recycling advice in your coun- try. Please dispose of this appliance in the accordance with the WEEE Directive. Replacement Parts For further information or to purchase any spare parts, please do not hesitate to contact the CHEF- MASTER service line on 03701 647 647. Please ensure that you have your model number, product code and the serial number of your product. The serial number can be found at the rear of the appli- ance.
4.0 – Troubleshooting Fault Codes Your boiler is fitted with a fault system that is able to detect fault conditions. Some of the conditions are less serious and the boiler will continue to operate normally, while other faults are more serious and will disable the appliance. Before calling the service line, make sure that the appliance is switched off at the main supply. Draw off a small amount of water after and then switch back on after 10 min- utes. If the fault continues, please call the service line for advice. Causes Actions Red Light Descale appliance If the red light continues to flash afer descaling the appliance, please contact your CHEFMASTER distributor.
4. Why is the red light on the appliance illuminated? Cleaning should take place on a regular basis. Full cleaning instructions can be found on page 5. How often should I clean my water boiler? 14 of this manual. We recommend that you de-scale your product on a regular basis by following the instructions 6. How often should I de-scale my water boiler? on page 15. Yes, we have a number of replacement parts. To order, please call the CHEFMASTER service line 7. Can I purchase replacement parts? on 03701 647 647.
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