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Axess-tel MV510 User Manual

Mv500v series, with voip feature
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  • Page 2: Important Notice

    MV500V SERIES ( VER. STD 0.6) Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Axesstel modem are used in a normal manner with a well- constructed network, the Axesstel modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or...

  • Page 3: Limitation Of Liability

    MV500V SERIES ( VER. STD 0.6) Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Axesstel. AXESSTEL SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE...
  • Page 4 MV500V SERIES ( VER. STD 0.6) Introduction Placement of Your Modem for Optimal Performance Product Overview Using Your Modem Package Contents Modem Interfaces Connecting and Configuring Your Modem Setting Up the Hardware Preparing Your PC Connection Using Ethernet (RJ-45) Ports Configuring Your PC Configuring an Ethernet Connection Web manager user interface (Web GUI)
  • Page 5 MV500V SERIES ( VER. STD 0.6) INTRODUCTION Thank you for purchasing the Axesstel MV500V series EV-DO Modem with VoIP feature (the Modem). This user manual will help you setup, configure and outline best practices for maximizing your wireless home network performance with the Modem.
  • Page 6 MV500V SERIES ( VER. STD 0.6) • Ensure that your Modem’s CDMA networking antennas are parallel to each other and positioned vertically (pointed toward the ceiling). If your Modem is positioned vertically, point the antennas upward as best as possible. •...

  • Page 7: Product Overview

    MV500V SERIES ( VER. STD 0.6) phone’s user manual for detailed instructions. If necessary, consider switching to a 900MHz cordless phone. PRODUCT OVERVIEW In minutes, you will be able to connect your computers to the Internet, share your Internet connection and network your computers. And you will be able to make a call through VoIP.

  • Page 8: Plug And Play

    MV500V SERIES ( VER. STD 0.6) A connection is “active” when data transmission is occurring. If data transmission stops for a period of time (determined by the network), the connection becomes “dormant.” For more information, see page 26. VoIP Calling Your Modem (MV500V series) features a Voice over Internet Protocol (VoIP) function that allows you to make voice calls over a VoIP network by simply connecting a wired, landline phone to your network-connected Modem.
  • Page 9 MV500V SERIES ( VER. STD 0.6) Top-View LED Display LED lights on the top of the Modem indicate which functions are operating. The LED lights allow you to know at a glance if your Modem is in EV-DO or 1X mode, connected to the Internet and in Wi-Fi or Ethernet operation.
  • Page 10 MV500V SERIES ( VER. STD 0.6) 54Mbps, nearly five times faster than 802.11b. MAC Address Filtering For added security, you can create a list of MAC addresses (unique client identifiers) that are allowed access to your network. Every computer has its own MAC address.

  • Page 11: Using Your Modem

    MV500V SERIES ( VER. STD 0.6) USING YOUR MODEM Package Contents • EV-DO Modem • User Manual • Quick Installation Guide • RJ-45 Ethernet Networking Cable • RJ-11 phone cable for VoIP • Power Supply and Battery Modem Interfaces The Modem is designed to be placed on a desktop or wall mounted. All ports at the front of the Modem are for better organization and utility.
  • Page 12 MV500V SERIES ( VER. STD 0.6) 1. Power LED LED Color AC Mode Battery Mode No Power No Power Blue Solid Adaptor Connected Fully Charged Blue Blinking In Charging Violet Half Level Charged Low Level Charged 2. Signal Strength LED This LED indicates the signal strength of the CDMA network serving the Modem.
  • Page 13 MV500V SERIES ( VER. STD 0.6) LED Color Status Blue EV-DO 5. Ethernet LED This LED indicates that computers are connected to your Modem via the RJ-45 ports. A blinking LED indicates activities of data passing through. LED Color Status No Ethernet connection Blue Solid At least one RJ-45 port is in use...

  • Page 14: System Components

    MV500V SERIES ( VER. STD 0.6) 8. Power On/Off Switch 9. RJ-11 Connection Port (MV500S and MV500V Series only) ** Please refer to the function table on page to understand derivative products. This port allows your Modem to connect to a wired landline phone for Voice Calls.

  • Page 15: Cdma Service Provider Account

    Every CDMA network operates on one of three radio frequency bands: 450MHz, 800MHz or 1900MHz. The Modem is available in four configurations: MV510 single-band 450MHz, MV520 single-band 800MHz, MV530 single-band 1900MHz and MV540 dual-band 800/1900MHz. CDMA Service Provider Account Services providers are companies that operate CDMA networks and provide access to these networks.

  • Page 16: The Cdma Wireless Network

    MV500V SERIES ( VER. STD 0.6) service provider and over-the-network configuration of your Modem. The CDMA Wireless Network This is the worldwide infrastructure providing the radio coverage that allows you to stay connected. Composed of radio towers and a variety of network switches, routers and servers, the network is an interconnection of many service providers.

  • Page 17: Connecting And Configuring Your Modem

    MV500V SERIES ( VER. STD 0.6) CONNECTING AND CONFIGURING YOUR MODEM Each Modem is factory built for use with a particular service provider. Thus, each Modem is set to use particular radio channels and to enable services specific to a provider.
  • Page 18 MV500V SERIES ( VER. STD 0.6) supply into an empty power outlet. Switch on the Modem. Look at the Power LED on top of the Modem and make sure the lights are ON. Wait for a few seconds while the Modem searches for network service. When the Modem finds a suitable network, the Signal LED turns to Red, Violet or Blue depending on the strength of the acquired signal.
  • Page 19 MV500V SERIES ( VER. STD 0.6) 2.3 Select “Internet Protocol (TCP/IP)”. Press the “Properties” button. If no TCP/IP line is listed, you will need to install TCP/IP before continuing. 2.4 Check “Obtain an IP address automatically” 2.5 Check “Obtain DNS Server address automatically”...

  • Page 20: Connection Using Ethernet (Rj-45) Ports

    MV500V SERIES ( VER. STD 0.6) CONNECTION USING ETHERNET (RJ-45) PORTS If your Modem has been activated with the network, you can connect to the Internet through the Ethernet (RJ-45) ports. Configuring Your PC The Modem’s Ethernet is configured with DHCP by default. This means that the EV-DO Modem automatically assigns an IP address to your PC.
  • Page 21 MV500V SERIES ( VER. STD 0.6) 1 Double-click on “Network Connection”. 2 Go to “Local Area Connection Properties”. 3 Select the “Internet protocol (TCP/IP)”. If a TCP/IP line is not listed, you will need to install TCP/IP before continuing. 4 Press the “Properties” button.

  • Page 22: Configuring An Ethernet Connection

    MV500V SERIES ( VER. STD 0.6) Check “Obtain an IP address automatically”. Check “Obtain DNS Server address automatically”. Click “OK” to exit “Properties”. If asked to re-start the PC, click “YES”. Configuring an Ethernet Connection Your EV-DO Modem provides an embedded Web-based Management Utility (WEB GUI) to help you configure it using your web browser.
  • Page 23 MV500V SERIES ( VER. STD 0.6) 2. A pop-up window will appear. When prompted for User name and password, enter the following name and password. User Name: admin Password: admin * If you have changed the user name and the password, enter the new user name and password.
  • Page 24 MV500V SERIES ( VER. STD 0.6) WEB MANAGER USER INTERFACE (WEB GUI) The Web Manager User Interface is a web-based tool that you can use to setup the Modem. You can also use it to manage advanced functions of your Modem. From the User Interface, you can perform these tasks: •...
  • Page 25 MV500V SERIES ( VER. STD 0.6) Navigate WEB GUI The Basic Settings page is the first page you will see when you access the Web- based Advanced User Interface (WEB GUI). This page presents a quick view of the Modem’s login setting. All advanced setup pages can be reached from this page.

  • Page 26: Basic Settings

    MV500V SERIES ( VER. STD 0.6) Basic Settings Clicking on the header of the “Basic Settings” tab will take you to the “Basic Settings” header page. From this page, the Modem’s basic settings can be modified. These settings include: • WAN Connection.

  • Page 27: Configuring The Wireless Network Settings

    MV500V SERIES ( VER. STD 0.6) Configuring the Wireless Network Settings Clicking on the header of the “Wireless Settings” tab will take you to the “Wireless Settings” header page. From this page, the Modem’s Wi-Fi router wireless radio can be enabled or disabled (the default setting is enabled). There are options that allow you to make changes to the Wi-Fi wireless network settings.
  • Page 28 MV500V SERIES ( VER. STD 0.6) g and b Mode In this mode, the Modem is simultaneously compatible with 802.11b and 802.11g wireless clients. This is the factory default mode and ensures successful operation with all Wi-Fi compatible devices. If you have a mix of 802.11b and 802.11g clients in your network, we recommend setting the Modem to g and b mode.
  • Page 29 MV500V SERIES ( VER. STD 0.6) changed, if necessary. If there are other wireless networks operating in your area, your network should be set to operate on a channel that is different from the other wireless networks. For best performance, use a channel that is at least five channels away from other wireless networks.
  • Page 30 MV500V SERIES ( VER. STD 0.6) protocol implementing full standard. Especially, it introduces a new AES-based algorithm, CCMP, which is considered completely secure. MV500 Series support WPA2 personal mode or personal use. Maintenance: Router Status Clicking on the header of the “Router Status” tab will take you to the “Router Status”...

  • Page 31: Port Forwarding

    MV500V SERIES ( VER. STD 0.6) Port Forwarding Clicking on the “Port Forwarding” sub-heading in the “Advanced” list will take you to the “Port Forwarding” page. “Port Forwarding” allows you to route incoming (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your router to your internal network.
  • Page 32 MV500V SERIES ( VER. STD 0.6) Note: This advanced feature should be employed only by technically skilled users. Enable Port Forwarding To activate Port Forwarding, check the “Enable Port Forwarding” box. Entering Settings into Port Forwarding To enter settings into Port Forwarding, first select the appropriate service from the “Protocol”...

  • Page 33: Block Services

    MV500V SERIES ( VER. STD 0.6) LAN by changing the port number. Note: This advanced feature should be employed only by technically skilled users. Enable Packet/Port Forwarding To activate this feature, check the “Enable Packet/Port Forwarding” box. Block Services Your Modem can be configured to restrict access to the Internet, email or other network services at specific days and times.

  • Page 34: Wan Setup

    MV500V SERIES ( VER. STD 0.6) MAC Services Blocking can be set in three modes. • Disable. In this mode, there are no restrictions on any devices connected to the Modem, whether through Wi-Fi or Ethernet ports • Deny. In this mode, the service table shows the client MAC address being blocked by the Modem.
  • Page 35 MV500V SERIES ( VER. STD 0.6) Enabling the Modem’s Demilitarized Zone (DMZ) The DMZ feature allows you to specify one computer on your internal network to be placed outside the firewall. This may be necessary if the firewall is causing problems with a game, video conferencing, or other application. Use this feature on a temporary basis.

  • Page 36: Lan Ip Setup

    MV500V SERIES ( VER. STD 0.6) necessary to maintain an IP session connection. To turn on this feature, check the “Enable Auto Ping” box and enter into the “IP Address or URL” box the Destination IP information of the equipment that will be sending the pings. LAN IP Setup Clicking on the header of the “LAN IP Setup”...

  • Page 37: Dynamic Dns

    MV500V SERIES ( VER. STD 0.6) anything between 0 and 255). Subnet Mask: There is no need to change the subnet mask. This is a unique, advanced feature of your Modem. It is possible to change the subnet mask, if necessary. Do NOT make changes to the subnet mask unless you have a specific reason to do so.

  • Page 38: Static Route

    MV500V SERIES ( VER. STD 0.6) To use Dynamic DNS, check the “Use a Dynamic DNS Service” box and complete the following items. Service Provider: Select the appropriate Service Provider from the drop- down menu and input the Host Name, User Name, and your Password. This information should be the same information that you registered with your Dynamic DNS service provider.
  • Page 39 MV500V SERIES ( VER. STD 0.6) Modem against unauthorized use. Check the “PIN Lock” box to activate this feature. RUIM PIN Lock: Create a 4-digit PIN code, enter it into the “PIN Code” column box, and click “Apply”. Once you set a RUIM PIN code, your Modem will ask you to enter this code into the Web GUI’s UIM PIN Information screen.

  • Page 40: Sip Settings

    MV500V SERIES ( VER. STD 0.6) RUIM PIN Change: To change your PIN Lock code: 1. Enter your current 4-digit PIN Code in the “Current PIN Code” box. 2. Enter a new 4-digit PIN Code in the “New PIN Code” box. 3.
  • Page 41 MV500V SERIES ( VER. STD 0.6) your screen, contact your ISP and ask for the correct number.. User Domain: The default User Domain that appears in this box is based on your ISP’s setting value. If you do not see a User Domain from the box, contact your ISP and ask for the correct User Domain.

  • Page 42: Placing Voice Calls

    MV500V SERIES ( VER. STD 0.6) VoIP CALL FUNCTIONS Note: Your Modem’s CDMA and VoIP accounts must be properly activated for VoIP call functions to work. To setup your wired, landline phone for VoIP calling, plug the phone’s RJ-11 cable into the “Line”...

  • Page 43: Receiving Voice Calls

    MV500V SERIES ( VER. STD 0.6) <#> activates the modem to place the call..This sequence could be varying up to your service provider’s dial plan and Digit Map. 5. When your call is answered, begin the conversation. 6. To disconnect a call, replace the handset on the phone. RECEIVING VOICE CALLS The telephone(s) connected to the Modem ring when receiving an incoming call.

  • Page 44: Three-Way Calling

    MV500V SERIES ( VER. STD 0.6) THREE-WAY CALLING Your Modem supports Three-Way Calling which enables you to set up a phone conversation between yourself and two additional phone users.. Contact your service provider to activate or deactivate Three-way Calling service. To initiate a three-way call: 1.

  • Page 45: Setting Caller Id

    MV500V SERIES ( VER. STD 0.6) SETTING CALLER ID If the phone connected to your Modem is Caller ID-enabled, you can set the Modem to display a caller’s identification number or name on your phone’s LCD display. To set Caller ID through the Modem: 1.

  • Page 46: Troubleshooting

    MV500V SERIES ( VER. STD 0.6) TROUBLESHOOTING Problem: • I am unable to connect to the Internet. The Modem’s “Signal” light is on and the “Connect” light is off. Solution: If you cannot connect to the Internet while the “Signal” light is on and the “Connect”...
  • Page 47 MV500V SERIES ( VER. STD 0.6) If you are still unable to access the Internet after disabling any firewall software, please contact your Service Provider Technical Support. Problem: I can’t connect to the Internet wirelessly from my computer but it works if I use the Ethernet cable.
  • Page 48 MV500V SERIES ( VER. STD 0.6) and metal appliances (metal is generally the worst culprit). As a result, the typical indoor range of your wireless devices will be from 100 to 200 feet. Note, too, that connection speed may decrease as you move farther away from the Modem or network access point.

  • Page 49: Technical Specifications

    MV500V SERIES ( VER. STD 0.6) Technical Specifications CDMA Channel Bandwidth 1.23 MHz RX/TX Frequency Range 450 MHz A block : RX 462.5 ~ 467.5Mhz / TX 452.5 ~ 457.5Mhz 450 MHz H block : RX 461.3 ~ 465.8Mhz / TX 451.3 ~ 455.8Mhz 450 MHz L block: RX 420.0 ~ 424.5Mhz / TX 410.0 ~ 414.5Mhz 800 MHz:...
  • Page 50 MV500V SERIES ( VER. STD 0.6) Modem Functions by Model Model Frequency Ethernet Wi-Fi VoIP RUIM 1x Voice MV510 MV520 MV530 1900 MV540 800/1900 MV510S MV520S MV530S 1900 MV540S 800/1900 MV510V MV520V MV530V 1900 MV540V 800/1900 Certifications CE: MV510VR FCC: TBD...

  • Page 51: Appendix A: Glossary

    MV500V SERIES ( VER. STD 0.6) Appendix A: Glossary One Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Supports Internet connections with data rates up to 153 Kbps. Actual speed depends on network conditions. Compare to 1x EV-DO.
  • Page 52 MV500V SERIES ( VER. STD 0.6) Domain Name Service Electronic Serial Number—The unique first-generation serial number assigned to the Modem for cellular network use. Compare to MEID. Federal Communications Commission. The U.S. federal agency that is responsible for interstate and foreign communications. The FCC regulates commercial and private radio spectrum management, sets rates for communications services, determines standards for equipment and controls broadcast licensing.
  • Page 53 MV500V SERIES ( VER. STD 0.6) Packet A short, fixed-length block of data including a header that is transmitted as a unit in a communication network. Personal Communications Services—A cellular communication infrastructure that uses a different frequency range than AMPS. Roaming The ability for a cellular subscriber to utilize voice, data and other cellular services of a visited network when traveling outside the geographical...
  • Page 54 MV500V SERIES ( VER. STD 0.6) <15.105> NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 55 MV500V SERIES ( VER. STD 0.6) FCC ID: PH7MV540V Warning: Exposure to Radio Frequency Radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 56 MV500V SERIES ( VER. STD 0.6)

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