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Technical Support Epiphan is staffed by a professional support team. If, after checking the FAQs for your product on the Epiphan website and re-installing the Epiphan driver software (where applicable), you continue to have outstanding issues, email a problem report to support@epiphan.com.
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Terms and Conditions This document, the Epiphan web site, and the information contained therein, including but not limited to the text, videos and images as well as Epiphan Systems Inc's trademarks, trade names and logos are the property of Epiphan...
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<Table of Contents DAMAGES. IN NO EVENT SHALL EPIPHAN'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS PRODUCT, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNTS YOU PAID TO EPIPHAN DURING THE MOST RECENT THREE-MONTH PERIOD IN CONNECTION WITH AMOUNTS WHICH YOU PAID FOR USING THIS PRODUCT.
Checking the Signal from the Input Sources ........18 Network Connections ................19 Logging into the Web Admin Interface ..........19 4.4.1 Epiphan’s Network Discovery Utility............ 19 4.4.2 Logging into the Web Admin Interface Using a Web Browser and the IP Address of the System ..................20 Users Logging ..................
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Using a Content Distribution Network ..........46 9.2.1 Using Epiphan.tv Portal for Streaming ..........48 9.2.2 Using Epiphan’s Partners as CDN Providers For Streaming ....52 9.2.3 Setting up Multicast from Publish Stream ........... 53 9.2.4 Setting up an RTP Multicast from Stream Setup ........54 Viewing Streaming Video ..............
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Network Discovery of the System ............81 11.2.1 Epiphan’s Network Discovery Utility ..........81 11.2.2 Epiphan’s EpiphanTouch App for iPad, iPhone, iTouch ....82 11.3 Setting IP Address ................. 84 11.3.1 Set the System to use a static IP address ........85 11.3.2...
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<Table of Contents 18.2 RS-232 Commands ................107 18.3 Syntax for HTTP API Commands ............109 18.4 Keys for HTTP API Commands ............110 18.5 System Info Keys ................110 18.6 Broadcasting Setup Keys ..............111 18.7 ASF Encoder Keys ................112 18.8 RTP Unicast Keys ................
The Pro series of the Epiphan’s broadcasters and recorders features a wide range of functionalities. It allows you to set up streaming and recording in the most suitable manner making your video and audio content available for any audience no matter how large it is.
Overview The Rackmount models have twice as many input ports as the Compact form-factor models. VGADVI Broadcaster Pro has fixed storage size while VGADVI Recorder Pro has flexible storage options. The following section discusses the available models and the possibilities each of them provides to a user.
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Physical Attributes 1 DVI – single-link input, 1 S-Video input and 1 audio input (HD Compact model) 1 DVI – dual-link input, 1 S-Video input and 1 audio input (DL Compact model) Figure 1 Front View of the System (Compact Server Form Factor) The following table summarizes the connectors and indicators found on the front panel of the System (Compact server form factor).
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Physical Attributes Factory Reset Resets the System back to its factory configuration Button defaults. In order to avoid accidentally resetting the device, a special sequence is required: disconnect power to the device, press and hold the Reset button as you reconnect the power.
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Physical Attributes Figure 2 Rear View of the System (Compact Server Form Factor) Below is a diagram detailing the connectors found on the rear panel. Table 4 Summary of Connectors on the Rear Panel Number Connector Description Not used S-Video Connect S-Video and composite sources to the System.
Physical Attributes DVI-I Connects DVI/VGA/HDMI input sources to the System System in 2U Rackmount Form Factor 3.1.2 In this form factor the System is assembled in a standalone 2U rackmount chassis. Dimensions: 88 x 422 x 493mm (3.5” x 16.6” x 19.4”). The VGADVI Broadcaster Pro model available in Rackmount format features: 2 DVI –...
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Physical Attributes but with all settings returned to factory defaults. Power Power button LAN indicator Indicates that the System is connected to a network. HDD activity Blinks when the System is making recordings. Power Indicates that the System is turned on. indicator Figure 4 Rear View of the System (RM DL) Figure 5 Connectors on the Rear Panel of the System (RM DL)
Physical Attributes Not used Not used Audio In Blue connector: Connects an audio input source to the System Pink connector: Connects a microphone to the System. 14, 17 DVI-I (Dual- Connects DVI, VGA, HDMI sources. Link) 15, 18 Not used 16, 19 S-Video Connect S-Video and composite video sources.
Physical Attributes VGA to DVI Cable 3.2.2 Connects a VGA source to either of the System’s DVI single-link ports. This cable is included with the System. Figure 7 VGA to DVI cable DVI to DVI Single Link Cable 3.2.3 Connects a DVI source to either of the System’s single-link DVI ports. VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
Physical Attributes Figure 8 DVI to DVI Single Link Cable DVI Dual Link Cable 3.2.4 Connects a DVI source to either of the System’s dual-link DVI ports. Figure 9 DVI to DVI Dual Link Cable S-Video Cable 3.2.5 Connects an S-Video output analog source to the System’s S-Video port. VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
Physical Attributes Figure 10 S-Video Cable Composite to S-Video Cable 3.2.6 Connects a composite output analog video source to the System’s S-Video port. Figure 11 Composite to S-Video Cable VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
Physical Attributes HDMI to DVI Adapter 3.2.7 Connects an HDMI source to either of the System’s DVI ports. This cable is included with the System. Figure 12 HDMI to DVI Cable RJ-45 Male 3.2.8 Connects the System to an Ethernet network. Figure 13 RJ-45 Male Cable VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
Getting Started 4 Getting Started 4.1 Supplying Power to the System The main operation sequence for connecting and powering on the system is as follows: 1. Connect video and audio sources to the System. 2. Use an RJ-45 Ethernet cable to connect the System’s Ethernet port to an Ethernet network.
Windows XP, Vista or Windows 7. The following steps explain how to access the Web admin Interface through this utility: Start the Epiphan Network Discovery Utility tool. Click Search to find all of the Epiphan devices on the network and select the System. Click Web config.
System>/admin The IP address of the System can be obtained using any of the following methods: The Epiphan Network Utility b. The EpiphanTouch app From the network administrator d. Using the Factory Default static IP address. Only if the steps in section, Connecting Directly to the System, are followed 3.
System monitoring. This would involve retrieving any system statuses and retrieving the solid state memory status. Upgrading the System Firmware from Epiphan Support. New firmware is released to fix known problems or to add new features. As a default factory setting, the administrator user does not come with a password but it is recommended that a password is configured as early as possible for security reasons.
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Getting Started Figure 15 Web Admin Interface's Main Menu The following tables briefly describe each of the options on the Web admin Interface’s main menu. Table 7 The Channel section of the Web admin Interface Channels Here you can create, configure, delete channels and VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
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Getting Started The Channels submenu manage recordings for the channels. Each channel’s options available for each stream can be recorded separately or combined with channel, are displayed in another stream in a video file. italic below. To configure the channel and review the channel’s information, select the required channel under this section.
Signal Flow Diagrams connection. Disk Check Sets a Maintenance Schedule for checking the System solid-state memory for errors. Disk Status Displays the total hard disk space in GB, used and available hard disk space in GB, and also the amount used as a percentage of the total space.
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Signal Flow Diagrams Figure 17 Data Recording Flow Figure 18 Data Streaming Flow VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
Video Formats and Standards 6 Video Formats and Standards The System supports recording and streaming of various standards and formats. The choice of video format will depend on the broadcast content and performance requirements. For example, Motion JPEG does not support audio from an external source.
Signal Capture 7 Signal Capture 7.1 Connecting Input Sources It is recommended that prior to powering up the System, the input sources are connected first. DVI, VGA or HDMI sources connect to the System using its DVI input port(s).Alternatively or additionally, you can connect an S-Video or composite source to the System using the System’s S-Video port(s).
Signal Capture 7.2 Sources Setup The System can capture and stream signals from multiple sources using its DVI and S-Video ports. The sections below describe how the System captures signals and how to configure the sources connected to the System’s ports. The Capture HD/DL Card –...
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Signal Capture The System automatically adjusts image capture settings every time it starts up. The automatic image adjustment is repeated every 60 seconds during operation. The interval between automatic adjustments can be changed to have them occur more or less often. The capture settings attempt to produce the best quality captured image for the equipment being used.
Signal Capture Figure 19 Sources of the System with One Capture Card S-Video Source Setup 7.2.2 The following settings can be made for the source connected to the S-Video port of the System’s Capture card: Figure 20 S-Video Source Setup Table 10Settings Available on the S-Video Source Page Autoadjustments interval Change the interval between automatic adjustments...
Signal Capture Vertical shift Configure the vertical shift to offset the captured image’s position. For example, a captured image that is shifted slightly downward or vertically can be corrected with minor adjustments to the vertical shift settings. Increasing or decreasing the value entered in the Vertical Shift field shifts the image up or down.
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Signal Capture Figure 21 DVI Source Setup Table 11 Settings available on the DVI source page Use signal from Indicates the color space/encoding of the incoming signal: VGA/DVI signal (RGB) Component signal (YCrCb) Autoadjustments interval Change the interval between automatic adjustments if you want them to occur more or less often.
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Signal Capture settings. Increasing or decreasing the value entered in the Vertical Shift field shifts the image up or down. Horizontal shift Configure the horizontal shift to offset the captured image’s position. For example, a captured image that is shifted slightly to the right or horizontally can be corrected with minor adjustments to the horizontal shift settings.
Channel Setup Aspect ratio Sets the aspect ratio of the captured image. The default aspect ratio is 4:3. The aspect ratio can be set to wide mode in order that the System can accurately capture wide aspect ratio modes. HSync threshold Adjusts horizontal sync detection VSync threshold Adjusts vertical sync detection...
Channel Setup You can create as many customizable channels as you want and delete them if necessary. The following sections explain how you can create, customize and use these channels. The options in the Channels section of the Web Admin interface allow you to create and name the channel, specify from which source or sources the video/audio signal is streamed through this channel, set up streaming characteristics, manage the channel recordings, enable Publish Stream functionality if required and finally delete...
Channel Setup The sources available for selection depend on the Capture cards integrated into the System’s model. It can be either two sources (1 DVI and 1 S-Video) for a Compact model, or four sources (2 DVI and 2 S-Video) for an RM model. If you need to configure the channel for streaming from multiple sources, select Multiple sources.
Channel Setup Figure 23 Naming a Channel 8.4 Picture In Picture Layouts If you plan to stream or record video from multiple video sources through the same channel, you can create a layout for the channel, i.e. specify how videos from all sources are positioned on the screen relative to each other.
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Channel Setup Use audio from Select a check box to add an audio input to the channel. To create a layout for the videos from multiple sources (in our example, there are two sources, digital and analogue): Select the channel configured to use from multiple sources as described in the previous sections.
Channel Setup Figure 24 Setting Position and Size for Multiple Sources 8.5 Select Video Codec Before you start to record video from the channel, you have to specify the video codec for your recording. This selection can be done on the Stream Setup section of the channel’s page.
Channel Setup Flash video and Motion JPEG can be viewed using many operating systems and web browsers. ASF can be viewed with the Windows Media Player on Windows systems, and the VLC Media Player on Windows and other operating systems. RTSP supports many media players including QuickTime and MPlayer.
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Channel Setup Key frame interval Controls the number of frames. Key frames define the starting and ending points of any smooth transition. Limit frame rate Enter a value in terms frames per second. This field is used to set a frame rate that is lower than the maximum frame rate at which the System can capture images.
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Channel Setup Thu) weekday (as Thursday Thursday) time 10:50:45 hour minute second Figure 25 Stream Settings Figure 26 Common Settings VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
Streaming 8.7 Select Audio Format The Audio settings pane in the control interface can be accessed by clicking the Stream Setup option from the menu. Select the Enable audio checkbox and specify the audio signal parameters. Enable audio Select this checkbox to enable audio for the broadcast.
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Streaming intended audience of the broadcast, how are the viewers going to view the broadcast, and how many simultaneous viewers are expected to view the broadcast? Where are the viewers located in relation to the where the broadcast is being streamed? What are the performance expectations? These are the types of questions that will determine the overall design of the broadcast.
Streaming Figure 28 Protocol Stack Diagram How the broadcast will be delivered to its viewers depends on the number of intended viewers and where the viewers are in relation to where the broadcast is originating. Are they on the same LAN or will they be accessing the broadcast from an external network? The answers to the above questions will help decide the delivery method of the broadcast.
CDN providers preferred by Epiphan. By connecting to a CDN server, the broadcast from the System’s channel can be streamed to multiple viewers. By using a CDN, the maximum number of concurrent clients is increased, while at the same time reducing the load on the uplink Internet connection.
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Disabled. If this option is enabled, you cannot send multicast RTP stream, perform CDN broadcasting or stream video to Epiphan’s portal. to xxxxx.epiphan.net. This option allows for streaming video to the Epiphan’s portal. using RTSP announce. This option allows for connecting to CDN server.
System. 4. Select the Enable publishing check box and click Apply. The system informs you that stream will be available on the Epiphan’s portal and provides a link. Figure 31 URL to Epiphan Server...
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Now connection through the media tunnel is established. The System starts streaming to the Epiphan’s portal. It is required to set up audio format as MP3 when streaming through the Epiphan’s portal. This setting is performed in the control interface’s Stream Setup section.
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9. If you need to embed the stream into your web page, click Embed to obtain the code. 10. Click Direct URL to obtain the list of URLs for different types of broadcasting. Figure 33 Epiphan’s Portal VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
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Figure 34 Plugins Available for Selection on the Portal Figure 35 Code for Stream Embedding Figure 36 Listing of Direct URLs Alternatively you can configure System to stream their content through epiphan.tv directly on the portal. To view the stream directly on the portal: Type http://epiphan.tv...
9.2.2 Use this option if you need to perform streaming on a remote streaming server other than epiphan.tv. Please contact CDN support to request the list of supported audio codecs and perform the required setting in the control interface’s Stream Setup section.
Streaming Setting up Multicast from Publish Stream 9.2.3 A multicast RTP stream provides a one-to-many broadcasting framework. In a multicast RTP configuration, the System sends a packet only once to a router that supports multicasting. This router then distributes the packets to all intended viewer nodes using a multi-cast protocol.
Streaming To use this option: Select Publish Stream from the main menu. Select RTP/UDP Push from the drop-down list. Enter a destination multicast IP address. At this target point the broadcast will be viewed. Specify the numbers of the video and audio ports where the broadcast will be received.
Streaming Table 13 RTP Multicast Specific Configurations Enable RTP/UDP stream Select this checkbox to enable RTP/UDP streaming. Destination IP Enter the IP address of the target host. Audio Port Configure the audio port for the stream. Video Port Configure the video port for the stream. 3.
Streaming If the channel streams video from one source, you can simply provide all viewers with the Live broadcast URL from the channel’s page. If the channel streams video from multiple sources as you have configured it in the Picture in Picture layout, then Live broadcast URL is used to stream video from all sources in the Picture in Picture layout.
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Streaming Figure 41 The Channels Grid VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
Streaming Figure 42 A Broadcast with its URL Displayed Under the Broadcast Image Testing How Participants Log In With a Viewer Password 9.3.4 Start any web browser. Using a browser, open the Open URL dialog box and enter the IP address of the System device.
Streaming 9.4 Viewing a Broadcast with a Browser If the administrator has configured a viewer password, participants must obtain the password in order to log in. The administrator will also provide the IP address or the URL to be used by the viewer’s browser. To log in to view the broadcast using a browser: 1.
Streaming Epiphan’s EpiphanTouch App for iPad, iPhone, iTouch section for details. 9.6 Compatibility Information This section provides information on compatibility of video streaming formats, browsers and viewers which is necessary for streaming video. Streaming format/Player Compatibility 9.6.1 The System can stream video using Flash (H.264), ASF (MPEG4 or H.264 codecs), Motion JPEG or RTSP (MPEG4 or H.264 codecs).
Streaming Table 14 Browsers and Video Formats Flash Video Browser Motion JPEG RTSP (H.264) Internet Explorer 8 Mozilla Safari Chrome In order to play ASF, RTSP, and Flash Video formats in browsers ensure that all appropriate plug-ins are installed. Browser/viewer capabilities and compatibilities are subject to change.
Recording QuickTime (Mac VLC (Windows, Mac OS, Linux) The following media players support working with independent streams: SMPlayer Windows Media Player QuickTime Player 10 Recording The System captures video and audio data which can be encapsulated in a file or files and recorded.
Recording To select a file format: Select a required channel and click Files Archive. The ability to manage a recording with the Web Admin interface is done using the Recorded Files channel’s page. Click the change command. Use the File Type drop-down list to select the recording format (MOV or AVI).
Recording Figure 44 Changing Time Limit and Size Limit 4. Click Apply. Table 16 Time and file size limit parameters Time limit Specify the maximum amount of time to record to a file. When either the time limit or the size limit is exceeded, the system starts recording data to a new file.
Recording The recording buttons and recorder status for each channel are shown in its Recorded Files section. To navigate to this section, select a required channel and click Files Archive. Figure 45 Recorder Status To start a recording, click the Start button in the Recorder status section of the main menu.
App store. It allows you to log into the device as the administrator user. Refer to Epiphan’s EpiphanTouch App for iPad, iPhone, iTouch section for details. 10.6 Recording Data in Motion JPEG Format To configure the channel before recording data in Motion JPEG format: Select Motion JPEG in the Codec field (Stream Setup section).
Recording To make recording: Delete all existing channels. Create the first channel, for example, VGA/DVI. In the channel’s Video Source Setup section, select the required input from the Use video source drop-down list. Create the second channel, for example, S-Video. In the channel’s Video Source Setup section, select the required input from the Use video source drop-down list.
Recording ports of the System, complete the steps below to make recording in one file with separate tracks. To make recording: Create and configure the multi-source channel as explained in Selecting Video Sources topic. Click the channel’s Files Archive option. Click Start to start recording.
Recording Downloading Recordings 10.10.1 Download recordings to either save or view them. You can download a single file or multiple files as a single .zip file. Click the channel’s Files Archive option. Select the checkbox beside the file you want to download, or to download multiple files, select the checkboxes beside all of them.
Recording To rename a file: 1. Click the channel’s Files Archive option. 2. Select the Rename File icon 3. Enter the new name for the file. 4. Select Submit. Viewing Completed Recording Files 10.10.4 Completed recordings can be viewed using the Web Admin interface and a compatible media player.
Recording Copying Recorded Files to a USB Flash Drive 10.11.1 The System is equipped with USB ports that can be used to copy recorded data from the System to an external USB flash drive formatted with one partition in one of the following file systems: FAT32, ext3, ext2, ISO 9660, HFS.
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Recording Right-click the USB icon marked with a checkmark. It is located on the bottom right of your taskbar. From the pop-up menu, click Safely Remove Hardware. A small window will be displayed. Select the USB flash drive you want to unplug then click the Stop button. A confirmation window will appear.
Recording 10.12 Automatic File Upload The automatic file upload feature will automatically copy recorded video files from the System to another device on your network. This feature’s page is reached from the Web admin interface’s main menu by clicking on Automatic File Upload. By uploading recorded broadcast files to another network device, these broadcasts become available to be viewed from other device besides the System.
Recording after uploading are displayed in purple. Show log of automatic file upload Use this command to display the log of file uploads Figure 50 Configuring the Automatic File Upload Feature Configuring Automatic File uploads 10.12.1 Recorded files can be uploaded to a CIFS server (a Windows share), an RSync server, or an FTP server.
Recording 6. Select Mark file as downloaded to keep the files on the System device after uploading copies to the server. On the Web admin interface the download icons for the uploaded files change to Note: In case you select both checkboxes (Remove after upload and Mark file as downloaded) the files uploaded to server will be removed from the device.
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Recording Figure 51 Configuring a CIFS Client To configure the CIFS client: 1. Select CIFS Client in the Protocol field. 2. Enter the Server port if the CIFS server uses a non-standard port. If your CIFS server uses standard ports you should not have to add any information to this field.
Recording The System will then attempt to connect to the CIFS server. The Web admin interface displays messages about whether the System is able to connect to the CIFS server and the status of the connection. Configuring the RSync Client 10.12.3 Use the RSync client configuration to have the System act as an RSync client connecting to an RSync server.
Recording Configuring the FTP Client 10.12.4 Use the FTP client configuration to have the System act as an FTP client to an FTP server to upload broadcast files. Different networks may have different FTP server configurations. If required, contact your network administrator for assistance with getting the System to connect to the server.
Networking Testing the Automatic File Upload 10.12.5 Test the automatic file upload to ensure all settings are correct. To test automatic file upload: 1. Confirm that the upload server is operating. 2. Start recording a broadcast. 3. Log into the Web admin interface. 4.
Networking The next section discusses tools that can be used to discover the System that has been plugged into the local network and been assigned an appropriate IP address for the given network by a DHCP server. This network discovery also applies if the device was assigned a static IP.
System is required to access the System to allow for further configuring of the device. There are tools that will return the System’s IP address. Epiphan provides two such tools and they are described in the following section. Alternatively, contact the relevant network administrator to retrieve the System’s IP address.
EpiphanTouch finds, provides the IP address, and can be used as a remote control to start and stop broadcastings and recordings on the System. It will list all Epiphan devices including the System operating on the same network as the iPhone, iTouch, or iPad that is running the EpiphanTouch application.
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The EpiphanTouch will discover all Epiphan devices. The IP addresses of all devices will be displayed. Record the IP address corresponding to the System you want to configure. If there is more than one Epiphan device on the network, you can identify your System by the serial number displayed.
Networking Figure 55 Log into the System as the Administrator Start or stop video capturing and recording. 11.3 Setting IP Address Changing the network configuration involves setting how the System receives an IP address. IP addresses can be assigned statically or dynamically with the use of a DHCP server.
Networking Set the System to use a static IP address 11.3.1 1. Log into the Web admin interface. 2. Select Network from the main menu. 3. Select Use static address. Enter an IP Address, Network Mask, Default Gateway, and DNS Server that are valid for your network.
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Networking 3. Select Use DHCP. 4. The other fields can be left as is. 5. Select Apply to save these changes. 6. Select Maintenance. 7. Select Reboot Now. It takes a few minutes for the System device to reboot. 8. After a few minutes log into the Web admin interface. Logging into the Web admin interface can be done by: See the section Network Discovery of the System on how to obtain the IP address for System...
Networking Figure 56 Enabling DHCP Performing Network Diagnostics 11.3.3 A tool in the Network section of the web interface combines the functionality of the traceroute and ping programs in a single network diagnostic tool. Traceroute is a computer network diagnostic tool for displaying the route or path and measuring transit delays of packets across an Internet Protocol (IP) network.
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Networking runs on and a user-specified destination host. After entering the URL or IP address, click either ping or traceroute. If ping is clicked, the tool determines the reachability of the user-specified host. If traceroute is clicked, the route and measures transit delays of packets is displayed.
System Administration 12 System Administration 12.1 Setting the Date and Time The date and time can be set manually or Time synchronization can be enabled on the System. Configuring how the date and time is managed on the System is done by selecting Date and Time from the Web admin interface’s main menu.
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System Administration Figure 59 Setting the Date and Time The following table summarizes the configurable options for setting the date and time. Table 18 Date and Time Configurable Options Time Zone Select the appropriate time zone Enable time This parameter enables time synchronization with a NTP synchronization or RDATE server VGADVI Broadcaster Pro/VGADVI...
System Administration Protocol Select the time protocol Server IP Enter the IP address of the NTP or RDATE server Address Update interval Specify the frequency of time synchronization Set time This parameter enables manual time setting manually Date (yyyy-mm- Specify the date Time (hh:mm:ss) Specify the time RTC calibration:...
System Administration administrator user. 6. When prompted, re-log into the Web admin interface with the admin user name and the new password. Figure 60 Adding or Changing the Administrator's Password Deleting the Administrator password 12.2.2 The administrator password can be deleted if it is not required. However, by removing the administrator password, it makes it easier for unauthorized users to change the System’s configuration.
System Administration Figure 61 Changing the Viewer Password To add or change the viewer password 12.3.1 The section explains how to add or change the password associated with the viewer user. The viewer access password is the same for all viewers until it is changed. Any viewer that knows the password will continue to have access until the password is changed.
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System Administration range of IP addresses that are either granted access or denied access to the broadcast. Once set up, users can access the broadcast just by clicking on a supplied link. The administrator for the broadcast would continue to access the Web admin interface using the administrator user credentials to access all features.
12.4 Upgrading the System Firmware New firmware is released to fix known problems or to add new features. When available, new firmware versions can be obtained from Epiphan Support. Installing new firmware can take several minutes. Once a firmware upgrade is started, the System cannot broadcast or record streams until the firmware upgrade is complete.
System Administration Installing new firmware 12.4.1 Do not interrupt or power down the System device during the firmware update. 1. Log into the Web admin interface. Select Firmware Upgrade from the main menu. Click the Check for updates command. The system will indicate whether any updates are available If updates are available, select Browse and then select the downloaded firmware file.
System had when it was received from Epiphan. It can be useful to return the System to this configuration if a number of configuration changes have been made that need to be reversed.
System Administration Shutting down the System 12.5.3 To shut down the System, you need to click Shutdown Now in the Maintenance menu option of the Web Admin interface. 12.6 System Information To display the following system information, select Info from the Web admin interface’s main menu.
USB ports on the System. The standard System package does not include an RS-232 serial adapter but one can be purchased from Epiphan as an optional accessory. Flow control is the only configurable item for this feature. This is done by navigating to the Serial Port section of the Web admin interface.
Customizing Presentation and Web Content stop and then restart the flow without any loss of bytes. Specify by what means this control will be performed: Hardware Software None Figure 66 Configuring the Serial Port Feature 14 Customizing Presentation and Web Content This feature allows the customizing of the viewer’s Web browser’s display of the broadcast.
Browse to the template or file you need to upload and click Upload. 15 Configuring Remote Support The System uses remote support settings to communicate with the Epiphan maintenance server. When enabled, communicating with the maintenance server VGADVI Broadcaster Pro/VGADVI...
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The System device does not send private information to the Epiphan maintenance server, just basic operation and configuration information. The amount of traffic sent to the Epiphan maintenance server is small and should not affect the network or Internet throughput.
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Configuring Remote Support Figure 68 Remote Support Configuration Table 21 Remote Configuration Options Enable Remote Support Allow Epiphan Support to log into the System with special access privileges to troubleshoot problems. VGADVI Broadcaster Pro/VGADVI Recorder Pro User Guide...
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Enable connection to The System establishes an outgoing TCP connection maintenance server to the Epiphan maintenance server using TCP port 30. Using this connection, the device sends information to the Epiphan maintenance server and Epiphan Support can use this connection to remotely log into the device.
Disk Check Please contact your network security administrator to review your security settings for the System. 16 Disk Check A disk maintenance schedule can be set up for checking the System’s hard disk for errors. The hard disk maintenance schedule includes running a disk check after either a configured number of device restarts or after a configured number of months of operation.
Disk Status Information Figure 69 Configuring the Disk Maintenance Schedule 17 Disk Status Information In the Disk status section of the Web admin interface’s main menu, the total amount of space available on the System’s solid state memory in GB is listed. Additionally, the used and available space in GB, and the amount used as a percentage of the total amount of space on the disk is displayed for quick reference.
18 Configuring using a Third-Party Application The System can be configured and managed with the third-party applications or with a script that sends commands to the System as URLs. Please contact Epiphan for the most recent updates to the API. This chapter describes: Serial port configuration;...
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Configuring using a Third-Party Application Table 23 Serial Interface commands and Status Report commands and description STOP.<channel> Stop recording for the channel by setting rec_enabled to "". This has the same effect as SET.<channel>.rec_enabled="" SAVECFG. STOP Stop recording for all channels START.<channel>...
Configuring using a Third-Party Application started. The System periodically reports its status back using the following messages: Status Line Value RECTL STATUS {UP <time>|DOWN <time>|UNKNOWN} Status of the recording RECTL MICVOLUME <0-100> Level of line-in amplification (percents) RECTL PCMVOLUME <0-100> Level of line-out amplification (percents) Each status line is terminated with an LF (ASCII code 10) character.
RTP Unicast Keys 18.5 System Info Keys These keys are used for getting information about the System. Table 24 System Information Keys Description Name of a vendor. The value is always "Epiphan Systems vendor Inc.” product name Name of a product. firmware_version Firmware version.
Configuring using a Third-Party Application 18.6 Broadcasting Setup Keys These keys are used for getting or setting the broadcasting setup. Table 25 Broadcasting Setup Keys Description framesize Get or change the frame size in pixels, for example 1024 x 768. Use %20 for spaces. htmlrefresh Get or change the Flash/MJPEG webpage page refresh time in seconds.
Configuring using a Third-Party Application Balanced Strong fastvideo Enables fast video. Possible values are 'on' or empty timelabel Enables time labeling functionality. Possible values: 'none' 'date' 'hms' 'date_hms' 'hms_ms' 'date_hms_ms' vgopsize Minimum interval between key frames. fpslimit Video frame rate limit.
Configuring using a Third-Party Application unicast_address Get or change the unicast address. unicast_aport Get or change the unicast a port. unicast_vport Get or change the unicast v port. 18.9 Recorder Keys These keys are used to enable or disable the recording of a broadcast. Table 28 Recorder Keys Description...
Troubleshooting 19 Troubleshooting In this chapter you will find some solutions to some of the more common situations and issues you may come across. Observation Corrective action I have connected a video source 1. Unplug a cable from a DVI In port (if any). to the System’...
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Formats and Standards for details. If the issue is not solved, disable all firewalls (Windows). If the suggested steps do not solve your issue, please contact Epiphan Support. The broadcast interrupts or the Verify the Stream Setup settings as described image breaks up above in “Insufficient image quality”.
Figure 28 Using a CDN Service Increases Scalability of Concurrent Viewers ..... 47 Figure 29 Publish Stream Options ................48 Figure 30 URL to Epiphan Server ................48 Figure 31 System Messages in Case of Excessive Bitrate Speed and Incorrectly Selected Stream ......................
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List of Figures Figure 37 Multicast RTP Broadcasting to More than One Viewer ......53 Figure 38 RTP/UDP Push Functionality ..............54 Figure 39 URLs of the Broadcast Displayed in the Channel Status Page ....56 Figure 40 The Channels Grid ..................57 Figure 41 A Broadcast with its URL Displayed Under the Broadcast Image ....
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List of Figures Environmental Information The equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment. In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems.
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Those who choose to access the Epiphan web site or use Epiphan products do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
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List of Figures construed as an approval or endorsement by Epiphan of that third party or of any product or service provided by a third party. Miscellaneous It is the user's responsibility to ascertain whether any information downloaded from the Epiphan web site or other websites is free of viruses, worms, trojan horses, or other items of a potentially destructive nature.
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