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epiphan VGADVI Broadcaster Pro User Manual

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User Guide
VGADVI Recorder Pro
(also covering VGADVI Broadcaster Pro)
Release 3.17.0n
July 5, 2016
UG105-06

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Summary of Contents for epiphan VGADVI Broadcaster Pro

  • Page 1 User Guide VGADVI Recorder Pro (also covering VGADVI Broadcaster Pro) Release 3.17.0n July 5, 2016 UG105-06...
  • Page 2 This document, the Epiphan web site, and the information contained therein, including but not limited to the text, videos and images as well as Epiphan System Inc.’s trademarks, trade names and logos are the property of Epiphan Systems Inc. and its affiliates and licensors, and are protected from unauthorized copying and dissemination by Canadian copyright law, United States copyright law, trademark law, international conventions and other intellectual property laws.

  • Page 3: Specifications

    Go to the Professional Recording and Streaming Systems page of the Epiphan website to get the most recent product specifications and additional information about Epiphan's VGADVI Recorder Pro. Warranty All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team.

  • Page 4: What's New In Release 3.17.0

    Firmware 3.17.0 now offers support for IP cameras as sources. Easily connect any RTSP-based camera and start capturing over a network! Epiphan Live Epiphan Live is a new, intuitive and easy-to-use interface for controlling and monitoring streaming, recording and live switching using a PC, laptop or tablet. Dynamic text...

  • Page 5: Resolved Issues

    Resolved issues The following issues were resolved in 3.16.1e:   Fixed an issue where minor signal noise was detected when capturing from HDMI sources. Discovered through our ongoing, automated frame-by-frame testing, but not perceptible to the human eye, some frames captured from HDMI sources had an undesirable flicker that is resolved in this release.

  • Page 6: Table Of Contents

    Step 4: Configure the channel Step 5: Testing the stream Step 6: Recording the stream What’s Next? Epiphan Live Accessing Epiphan Live Streaming, recording and monitoring using the Dashboard interface Live switching using the Switcher interface PART 1: Setup The Admin panel...
  • Page 7 Tether to a mobile network Network ports used by VGADVI Recorder Pro Perform network diagnostics Configuration presets Configuration presets overview Configuration groups Create a configuration preset Apply a configuration preset Apply the Factory default configuration preset Update a configuration preset Delete a configuration preset Configuration preset considerations Configure date and time Verify date and time settings...
  • Page 8 Connect an RTSP source List of tested RTSP-based IP cameras Preview a source Configure a source Rename a source Adjust audio volume Troubleshoot capture Remove black bars (matte) from the video Force the capture card to use a specific EDID Unstretch the output video Video not centered (VGA sources only) Remove the combing effect on images...
  • Page 9 Streaming slide content PART 4: Record What is a recording? Recording basics Record a channel via the Admin panel Record a channel via Epiphan Live Configure recording file size and type Control recording with a mouse Restart recording Recorders Add a recorder...
  • Page 10 Delete recorded files manually File and recording transfer Automatic file upload (AFU) overview Choose files to include in AFU Enable and set timing for AFU AFU to an FTP server AFU using RSync AFU using CIFS AFU to a secure FTP server AFU using SCP AFU or copy to USB drive View the AFU log...
  • Page 11 Configure remote support Disable remote support Storage disk maintenance Check disk storage space Schedule disk check Perform disk check Rebuild or replace storage disks Verify RAID storage Read data from removed storage disks Third party integration Control with RS-232 / serial port Control with HTTP commands Configuration keys for third party APIs Troubleshooting...

  • Page 12: Start Here

    VGADVI Recorder Pro User Guide Start here Start here Welcome, and thank you for buying Epiphan’s VGADVI Recorder Pro™. This guide will help you configure your new system. To get started, review the VGADVI Recorder Pro Overview What's in the box? sections.

  • Page 13: Vgadvi Recorder Pro Overview

    VGADVI Recorder Pro is a professional audio/video streaming system that captures, synchronizes and records up to four HD video sources, two SD video sources and up to three audio sources. Epiphan’s VGADVI Recorder Pro captures video signals at resolutions up to 2048×2048 (DL model) with rates of up to 80 frames per second.
  • Page 14 VGADVI Recorder Pro User Guide What's in the box? Latest hardware revision: VGADVI Recorder Pro can now capture more HD content than ever before. The newest VGADVI Recorder Pro comes with four HD inputs. Half the inputs are for capturing from DVI/HDMI/VGA sources while the other half are for SDI sources.
  • Page 15 VGADVI Recorder Pro User Guide What's in the box? Table 3 Description of Included Cables (Images are for cable type identification, actual cable appearance may vary.) Image Name Description Connects a VGA source to the VGA to DVI cable system’s DVI port(s). Roughly 3 feet (or 1 meter) in length.
  • Page 16 VGADVI Recorder Pro User Guide What's in the box? Front and back panel view The front of the VGADVI Recorder Pro rackmount server has a set of LED indicators and power buttons while the back of the 2U rack unit has array of familiar computer connections. Table 4 VGADVI Recorder Pro Front and Back Panel Descriptions Label Name...

  • Page 17: Tech Specs

    This table outlines the technical specifications for the latest hardware revision of VGADVI Recorder Pro. Go to the Professional Recording and Streaming Systems page of the Epiphan website to get the most recent product specifications and additional information about VGADVI Recorder Pro.
  • Page 18 VGADVI Recorder Pro User Guide Tech specs Feature HD Rackmount DL Rackmount and HDMI Video Codecs / Compression H.264, MPEG-4, MJPEG Video Bitrate 10 Mb/s Audio Codecs PCM, MP3, AAC Audio Sampling Rate 48000 Hz, 44100 Hz, 22050 Hz Audio Bitrate 64 - 160 kb/s Key Frames Intervals programmable...

  • Page 19: Quick Start

    VGADVI Recorder Pro User Guide Quick Start Quick Start This section helps you get up and running quickly with your VGADVI Recorder Pro.   Step 1: Physical set-up and power-on   Step 2: Admin discovery and login   Step 3: Set up the video source  ...

  • Page 20: Step 2: Admin Discovery And Login

    VGADVI Recorder Pro User Guide Step 2: Admin discovery and login  6. Unlock the front panel and press the power button to turn on the system.  7. Wait for the VGADVI Recorder Pro to complete the power up sequence. The power LED illuminates and the hard drive LED flashes during start up.

  • Page 21: Step 3: Set Up The Video Source

    VGADVI Recorder Pro User Guide Step 3: Set up the video source http://<serial>.local/admin For example: http://95dd40d5.local/admin  3. Enter the user name and password then click OK. The administrative user is ‘admin’. Initially no password is set. To set a password follow the procedure outlined in User administration.
  • Page 22 VGADVI Recorder Pro User Guide Step 3: Set up the video source  2. Find the DVI (or SDI) source that you have connected by selecting each DVI (or SDI) source (named .vga or .sdi as the suffix) and verifying if the preview on the right side of the screen reflects your source material.

  • Page 23: Step 4: Configure The Channel

    VGADVI Recorder Pro User Guide Step 4: Configure the channel Step 4: Configure the channel Now that you have confirmed the system sees your source it is time to add and configure a channel for output of your source. Channels expose your sources to your streaming users and prepare the sources for recording.

  • Page 24: Step 5: Testing The Stream

    VGADVI Recorder Pro User Guide Step 5: Testing the stream You may now optionally add audio to your channel:  7. Click Sources for your channel; the media source page is displayed.  8. Select the audio source to which you connected your 3.5mm audio cable. If you connected to the blue line-in on the back of the system, the audio source is the audio source without a frame grabber serial number.

  • Page 25: Step 6: Recording The Stream

    VGADVI Recorder Pro User Guide Step 6: Recording the stream Step 6: Recording the stream The stream is set up; you can begin to record the stream. To record the stream:  1. From the Admin panel, scroll to the Channels section.  2.

  • Page 26: Epiphan Live

    VGADVI Recorder Pro User Guide Epiphan Live Epiphan Live Epiphan Live is a friendly and easy to use web and tablet interface designed for users with administrator and operator-level privileges. (See User administration for more information on setting user privileges). The Epiphan Live interface allows users to perform basic operation of their VGADVI Recorder Pro, including:  ...

  • Page 27: Accessing Epiphan Live

    Live switching using the Switcher interface Accessing Epiphan Live You can access Epiphan Live directly using your web browser, mobile device or by clicking a link within the Admin panel. (Note you can also use Epiphan Live to access the Admin panel).
  • Page 28 You can also use Epiphan Live to connect to the Admin panel. To connect to the Admin panel from Epiphan Live, click the Menu icon in the upper-right corner of the Dashboard or Switcher interface and then click Admin panel.

  • Page 29: Streaming, Recording And Monitoring Using The Dashboard Interface

    Streaming, recording and monitoring using the Dashboard inter- face The Epiphan Live Dashboard view is an easy-to-use interface that allows you to control the streaming and recording of channels and also monitor your video inputs, audio inputs and system information.
  • Page 30 Streaming, recording and monitoring using the VGADVI Recorder Pro User Guide Dashboard interface described in the Elements in the Dashboard interface table below. The Dashboard view is responsive and automatically adjusts and repositions its elements to fit cleanly within any size web browser window.
  • Page 31 When a layout is saved, all other icons operators and administrators will see your configured Dashboard layout when they log in or refresh their Epiphan Live page.   Menu – When clicked, displays links to the Switcher view and Admin panel.
  • Page 32 Configuring Dashboard panels for visual confidence monitoring You can customize each Dashboard panel to display a specific channel, or source. Epiphan Live allows you to configure up to 8 different panels for comprehensive live preview confidence monitoring of channels and sources.
  • Page 33 Streaming, recording and monitoring using the VGADVI Recorder Pro User Guide Dashboard interface Control streaming and recording directly from the Dashboard panel! When a channel is applied to a Dashboard panel, streaming and recording control buttons appear under the panel.  3.
  • Page 34 Streaming, recording and monitoring using the VGADVI Recorder Pro User Guide Dashboard interface   A green circle icon next to the input name means that the video source is connected to your VGADVI Recorder Pro and a signal is received. Accompanying text to the right of the input name provides the input's resolution.
  • Page 35 Streaming, recording and monitoring using the VGADVI Recorder Pro User Guide Dashboard interface View video source details Click the name of a video input to display your source in a small dropdown thumbnail view with warning details (if there is a warning icon next to your source's name) and accompanying source details:  ...
  • Page 36 Dashboard audio input list is updated automatically). Make sure to save your changes by clicking the Save icon in the upper-right corner of your browser! Controlling streaming and recording using Epiphan Live You can control the streaming and recording of channels and recorders directly from the Epiphan Live Dashboard interface. Stream and record channels Streaming and recording control buttons are located under the Channels heading in the Dashboard view.
  • Page 37 Streaming, recording and monitoring using the VGADVI Recorder Pro User Guide Dashboard interface When a channel is not being streamed or recorded, the streaming and recording buttons are gray in color and their respective timers are set to 00:00:00. If streaming has not been configured in the Admin panel, the streaming button will display the text "Not set".
  • Page 38 Record recorders You can record a recorder in the Epiphan Live Dashboard view using the button(s) located in the Recorders section. Note that the Recorders section only appears if a recorder has been added via the Admin panel (see Add a recorder for more information).

  • Page 39: Live Switching Using The Switcher Interface

    Live switching using the Switcher interface Live switching using the Switcher interface The Epiphan Live Switcher view is a simple interface for live switching between custom layouts while streaming and/or recording. (For information on creating custom layouts in the Admin panel, see...
  • Page 40 VGADVI Recorder Pro User Guide Live switching using the Switcher interface The Switcher interface is accessed from the Menu button in the Dashboard interface (see Understanding the Dashboard interface). The Switcher view is responsive and automatically adjusts and reposition its elements to fit cleanly within any size web browser window.
  • Page 41 The Switcher interface lets you easily live switch between custom layouts with the simple press of a button. To switch a layout while live streaming and/or recording:  1. Log in to Epiphan Live; the Dashboard view opens by default. See Accessing Epiphan Live.
  • Page 42 VGADVI Recorder Pro User Guide Live switching using the Switcher interface  3. Click the text box next to the "Switcher" header and select your desired channel from the dropdown list (the text box will appear blank if this is your first time configuring the Switcher interface). Note that in the channel dropdown list, channels containing only a single layout are grayed-out and are not selectable.
  • Page 43 VGADVI Recorder Pro User Guide Live switching using the Switcher interface  4. Click your desired layout at the bottom of the page to dock it in the Preview panel. This is the layout that will be used next in your program.
  • Page 44 VGADVI Recorder Pro User Guide Live switching using the Switcher interface  5. Click the Switch button in the center of the screen to apply your layout in the Preview panel into your live stream/recording program. From here, you can prepare to apply another layout to your program by selecting a new layout from the list and docking it into the Preview panel.

  • Page 45: Part 1: Setup

    PART 1: Setup If you followed through the quick start guide, you already have a basic configuration and possibly a recording of an input. Before you tweak the channel or configure more, this part of the manual helps you to get your VGADVI Recorder Pro properly configured for your network.

  • Page 46: The Admin Panel

      Connect via persistent static IP address You can also connect to Epiphan Live – a simple and easy to use web and tablet interface for confidence monitoring, streaming/recording control and live switching operation. See Epiphan Live for more information.
  • Page 47 VGADVI Recorder Pro User Connect to the Admin panel Guide System Action Needed  1. Use the following URL - http://support.apple.com/kb/DL999  2. Click Download.  3. Follow the system prompts to download and install the application. The Bonjour software used for service discovery is built into the Mac OS. No special Mac OS X actions are needed.
  • Page 48  1. Launch the discovery utility.  2. Click Search to find all the Epiphan systems on the network; a list similar to the following appears.  3. If more than one system appears, select the one you wish to configure by matching the serial number listed with the serial number marked on the back of the system.
  • Page 49 VGADVI Recorder Pro User Connect to the Admin panel Guide Connect via persistent static IP address Your VGADVI Recorder Pro has a default persistent static IP address, also known as the recovery IP address. If ever you need to set it up on a network that does not support DHCP, or you need to recover from a previous static IP address setting, you can use this method to connect directly to the system for configuration.

  • Page 50: User Administration

    VGADVI Recorder Pro User User administration Guide  4. Start a web browser on the workstation and browse to: http://192.168.255.250/admin/  5. Log in as the administrator user with the user name admin and the admin password (by default there is no password); the Admin panel opens.  6.
  • Page 51 VGADVI Recorder Pro User User administration Guide Operator The operator account allows users limited VGADVI Recorder Pro configuration control. If an operator does not have the privileges to apply a particular configuration in the Admin panel, the Apply button appears grayed-out in color and is not clickable (as shown in the image below). The operator account is intended for an operator to configure sources, control recordings (start and stop);...
  • Page 52 VGADVI Recorder Pro User User administration Guide Action or Menu Option viewer operator admin Channel Operations View Channel Configuration   ü ü Rename a Channel     ü ü Configure Stream Channel     Configure Stream Sources     ü ü...
  • Page 53 VGADVI Recorder Pro User User administration Guide Action or Menu Option viewer operator admin ü Configure UPnP Sharing     Configure Network Address     ü Configure USB Tethering     ü ü ü Perform Network Diagnostics   Configure Date and Time preferences  ...
  • Page 54 VGADVI Recorder Pro User User administration Guide Set or change user passwords By default, admin, operator and viewer have no assigned passwords. Both the admin and the operator user have access to the Admin panel, so you should always set a password for both admin and operator accounts. Refer to your system administrator for your organization’s specific password requirements.
  • Page 55 VGADVI Recorder Pro User User administration Guide The new password must have between 1-255 alpha-numeric characters or special characters with no spaces. Passwords are case sensitive.  6. Select the user’s password confirmation field and confirm the new password.  7. Click Apply.  8.
  • Page 56 If you have lost the admin password and you have remote support enabled on the system, you can contact Epiphan support to request a remote password change. See Support. If remote support is disabled, you will need to return the system to Epiphan for password recovery. Contact Epiphan support to discuss this option.
  • Page 57 VGADVI Recorder Pro User User administration Guide To configure LDAP authentication for your VGADVI Recorder Pro:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Access passwords link in the Configuration menu; the password configuration page opens.  3.
  • Page 58 VGADVI Recorder Pro User User administration Guide  10. In the Administrators (group DN) field, specify the distinguished name of the group users must be part of to be logged in as the administrator. Users must have the member or unqueMember attribute for the specified group to be granted Administrator access.
  • Page 59 VGADVI Recorder Pro User User administration Guide  2. Connect to the Admin panel using your preferred connection mechanism. See Connect to the Admin panel.  3. You are prompted for a username and password.    1. Click the logout button at the top right of the screen (beside your user name); you are logged out. Some browsers may require you click the button twice before the log out action executes.
  • Page 60 VGADVI Recorder Pro User User administration Guide  4. Type denied IP addresses or address ranges in the Deny IP’s field. Separate addresses with a comma.  5. Click Apply. To restrict viewers of a specific channel by IP address:  1. Login to the Admin panel as admin. See Connect to the Admin panel.
  • Page 61 VGADVI Recorder Pro User User administration Guide IP restriction examples Allow list with distinct IP addresses The simplest allow/deny list is to use the list of known IP addresses to craft a list of allowed IP addresses. All other addresses are denied access to the broadcast. For example if your system is accessible on your local area network (LAN) and you want to make sure only the CEO’s specific desktop, laptop and tablet computers (with IP Addresses 192.168.1.50, 192.168.1.51, and 192.165.1.75, respectively) can connect to the broadcast, construct the following allow list:...
  • Page 62 VGADVI Recorder Pro User User administration Guide For example imagine your system is accessible on your local area network (LAN) and you want to allow any computer on the LAN can access the stream except your publicly-accessible boardroom (with IP address 192.168.1.211).

  • Page 63: View System Information

    VGADVI Recorder Pro User View system information Guide View system information The system information page provides a great deal of useful information about your VGADVI Recorder Pro. Use the Info link from the Configuration menu to view your current firmware level, system hardware version  (if available) and currently configured channels.

  • Page 64: Configure Network Settings

    VGADVI Recorder Pro User Configure network settings Guide Configure network settings By default the VGADVI Recorder Pro uses DHCP to obtain an IP Address via an Ethernet-based network. If you want to change the network settings, or if you’re having network-related issues, this section covers the network-related topics.

  • Page 65: Configure Dhcp

    VGADVI Recorder Pro User Guide Configure DHCP Label Description/Options Reflects the current internet protocol address (IP address) of the system. This value is either obtained from the DHCP server (if using DHCP) or is the configured Current IP Address static IP address. The VGADVI Recorder Pro supports IPv4 addresses. It does not support IPv6 addresses.

  • Page 66: Configure A Static Ip Address

    VGADVI Recorder Pro User Configure a static IP address Guide Table 14 DHCP Fields Label Description/Options Use DHCP Select this radio button to dynamically obtain an IP address at boot up. Use static Select this radio button to use the configured static IP address. address The maximum transmission unit (MTU) specifies the maximum packet size for transfer on the network.
  • Page 67 VGADVI Recorder Pro User Configure a static IP address Guide  5. Enter the Default Gateway address. If you do not have a default gateway for your network, enter the same static IP address as in the previous step. The default gateway cannot be left blank. If no default gateway is specified, unexpected behavior occurs.

  • Page 68: Tether To A Mobile Network

    VGADVI Recorder Pro User Tether to a mobile network Guide Label Description/Options cannot be blank unless you are using DCHP. Specify the system’s IP address if you don’t have a default gateway on your network. The domain name system server (DNS server) translates human-readable hostnames DNS Server into corresponding IP addresses.

  • Page 69: Network Ports Used By Vgadvi Recorder Pro

    VGADVI Recorder Pro User Network ports used by VGADVI Recorder Pro Guide Table 16 Mobile Tethering Options Label Description/Options Disabled Specifies that no USB tethering is permitted. Specifies that USB tethering is available for connecting a mobile device as a No tethering configuration utility (i.e.
  • Page 70 VGADVI Recorder Pro User Network ports used by VGADVI Recorder Pro Guide Port (or range) Protocol Description PTP server, if enabled. See Configure synchronized time (NTP, PTP v1 and 319 and 320 RDATE). HTTPS for the Admin panel, HLS streaming if enabled. For RTSP/TCP and RTSP/HTTP streaming on your network (where x is the number of channels configured).

  • Page 71: Perform Network Diagnostics

    VGADVI Recorder Pro User Perform network diagnostics Guide   for publishing (Stream to a server) - actual ports used is dependant on the server and protocol   File and recording transfer - actual ports used is dependant on your configuration  ...
  • Page 72 VGADVI Recorder Pro User Perform network diagnostics Guide  ...

  • Page 73: Configuration Presets

    VGADVI Recorder Pro User Configuration presets Guide Configuration presets Configuration presets are the perfect solution for backing up your system configuration, for situations where you have changing configuration requirements for your VGADVI Recorder Pro or when you are managing a number of systems and you want them to have similar configurations.
  • Page 74 VGADVI Recorder Pro User Configuration presets overview Guide Output ports     Using the Configuration presets section of the Maintenance page, you can create and save configuration presets using any number and combination of the configuration groups. Mix and match the settings groups saved together to create sets of configuration settings needed for each situation.
  • Page 75 VGADVI Recorder Pro User Configuration presets overview Guide Channel configuration includes background and other image files used. If these files aren't present when the configuration preset is saved, the save function will fail. Be careful when deleting background images and logo files. Let's take a closer look at the types of presets they make: Internal network and AFU preset The company uses this preset when configuring and testing from their corporate network.

  • Page 76: Configuration Groups

    VGADVI Recorder Pro User Configuration groups Guide Conference breakout session and keynote presets The company creates one preset per session and one for the keynote. Each preset includes all the files and everything needed to recreate a custom channel configured with the layouts and backgrounds needed for the session.

  • Page 77: Create A Configuration Preset

    VGADVI Recorder Pro User Create a configuration preset Guide Table 17 Configuration group definitions Group Name Symbol Settings included in the configuration group Date and time settings, serial port settings, remote support settings, custom System disk check schedule, access passwords, deny/allow lists and LDAP configuration settings.
  • Page 78 VGADVI Recorder Pro User Create a configuration preset Guide Note that configuration presets that include network or system settings require a system reboot when applied. To create a configuration preset:  1. Login to the Admin panel as admin. See Connect to the Admin panel.

  • Page 79: Apply A Configuration Preset

    VGADVI Recorder Pro User Apply a configuration preset Guide There is a maximum amount of 256 MB available to save configuration presets and a maximum size of 128 MB for a single configuration preset. Apply a configuration preset When you apply a configuration preset, the system settings for all included configuration groups are updated. Other settings on the system are not affected.
  • Page 80 VGADVI Recorder Pro User Apply a configuration preset Guide  5. The system asks for confirmation before proceeding. If the configuration preset includes the network or system configuration groups, a reboot is necessary.  6. Click OK to apply the configuration preset; the configuration preset is applied.  7.

  • Page 81: Apply The Factory Default Configuration Preset

    VGADVI Recorder Pro User Apply the Factory default configuration preset Guide Apply the Factory default configuration preset Your VGADVI Recorder Pro comes with a special factory default configuration preset. This configuration preset cannot be erased and is always presented at the top of the configuration presets list. It contains all possible configuration settings groups.

  • Page 82: Update A Configuration Preset

    VGADVI Recorder Pro User Update a configuration preset Guide Update a configuration preset If you need to update a configuration preset to include different configuration groups, or simply new settings for the same groups, you can do so easily via the Admin panel. To update a configuration preset:  1.

  • Page 83: Delete A Configuration Preset

    VGADVI Recorder Pro User Delete a configuration preset Guide  8. Click OK; your configuration preset is updated in the list. Delete a configuration preset You may want to trim the list of configuration presets to only those that are needed for your ongoing needs. You can delete all configuration presets at once by doing a factory reset, or you can delete individual configuration presets from the Maintenance page.

  • Page 84: Configuration Preset Considerations

    VGADVI Recorder Pro User Configuration preset considerations Guide  4. Click the Delete button for the configuration preset; a confirmation message appears.  5. Click OK to confirm you want to delete the preset; the preset is deleted. Configuration preset considerations Configuration presets are groups of settings applied to the system, leaving other settings intact. The following considerations will help you get the most from your configuration presets.
  • Page 85 VGADVI Recorder Pro User Configuration preset considerations Guide Channel and recorder index number behavior Each channel and recorder has an index number. The first channel created on a system is channel 1, subsequently channel 2, 3, 4, etc. Recorders are also created starting at index 1 with numbers incrementing as new recorders are created.

  • Page 86: Deleting Channels

    VGADVI Recorder Pro User Configuration preset considerations Guide   If channel 3 exists prior to applying the preset and is already recording, the file will continue recording uninterrupted unless the recording file type is different in the preset (in which case a new file is started).  ...
  • Page 87 VGADVI Recorder Pro User Configuration preset considerations Guide Applying a configuration preset with a different set of channels or recorders is not the same as deleting a channel. When deleting a channel or recorder that has recorded files, the Admin panel warns you of other configuration presets that use the same channel or recorder index numbers.

  • Page 88: Configure Date And Time

    VGADVI Recorder Pro User Configure date and time Guide Configure date and time The VGADVI Recorder Pro uses the current date and time in naming recorded files and when synchronizing and timestamping inputs from multiple sources (i.e. when synchronizing an audio and a video source). The Admin panel lets you specify date and time settings to ensure they are correctly configured for your time zone and your network.

  • Page 89: Configure Synchronized Time (Ntp, Ptp V1 And Rdate)

    VGADVI Recorder Pro User Configure synchronized time (NTP, PTP v1 and RDATE) Guide The date and time configuration page also indicates whether the system is currently using synchronized or manually set time, and whether or not a local network time protocol (ntp) server is running. The following table describes the date and time configuration fields.
  • Page 90 VGADVI Recorder Pro User Configure synchronized time (NTP, PTP v1 and RDATE) Guide Table 20 Synchronized Time Options Label Description/Options Network Time Protocol (NTP) is used for clock synchronization over the internet. There are many publicly available NTP servers you can use, or your company may have its own NTP server.

  • Page 91: Configure The Date And Time Manually

    VGADVI Recorder Pro User Configure the date and time manually Guide PTP uses UDP packets and ports 319 and 320 . If the system is behind a firewall and accessing an external PTP server, UDP packets must be permitted on ports 319 and 320.  9.
  • Page 92 VGADVI Recorder Pro User Configure a local NTP server Guide  2. Select the Date and Time link in the Configuration menu; the date and time configuration page opens.  3. Select the check box Enable local NTP server.

  • Page 93: Part 2: Capture

    PART 2: Capture Capturing is the process of taking the signals from your video and audio sources and encoding them in a format that is ready for streaming and recording. If you followed the quick start guide, you're already capturing, streaming and possibly recording your sources. The section of the guide helps you fine tune and troubleshoot the capturing process.

  • Page 94: What Is A Channel

    VGADVI Recorder Pro User Guide What is a channel? What is a channel? VGADVI Recorder Pro uses Channels to organize and display content captured from DVI, VGA, HDMI, SDIS- Video and audio. Channels make your sources (DVI, VGA, HDMI, SDI, S-Video and audio) available for streaming and recording. You choose how you want to configure your sources (and extras like images and text overlays) into layouts within your channel.

  • Page 95: Create A Simple Channel

    VGADVI Recorder Pro User Create a simple channel Guide You can also view channels and perform live switching using the Epiphan Live control interface. See Configuring Dashboard panels for visual confidence monitoring and Switching while live streaming and recording for more information.
  • Page 96 VGADVI Recorder Pro User Create a simple channel Guide  1. Login to the Admin panel as admin. See Connect to the Admin panel.  3. Ensure a DVI, HDMI, VGA or SDI input source is connected to the device and you know the name of the source it is connected to.
  • Page 97 VGADVI Recorder Pro User Create a simple channel Guide  7. Click Add new item to add a layer to the layout; a drop down appears allowing you to choose the kind of item to add to your layout.  8. Select Video Source from the drop down; the new item is added to the layout and the Source settings box appears on the right side of the page.
  • Page 98 VGADVI Recorder Pro User Create a simple channel Guide  10. For best results, keep the Keep aspect ratio when scaling checkbox checked in the Source settings box.  11. Use the red and white source handles in the visual editor to stretch your image to the full size of the layout.

  • Page 99: Create A Custom Channel

    VGADVI Recorder Pro User Create a custom channel Guide There are a lot of creative things you can do next with your channel, including creating more layouts and editing this layout to add images and more sources. See Create a custom channel for more information.
  • Page 100 VGADVI Recorder Pro User Create a custom channel Guide   Add a video source (custom channel)   Add an audio source (custom channel)   Set the background color (custom channel)   Add a text overlay (custom channel)   Delete or move a layout (custom channel)  ...
  • Page 101 VGADVI Recorder Pro User Create a custom channel Guide  4. If this is a new layout, you are presented with an empty layout area and a black background matte. The Sources page and channel layout editor is broken into a few pieces. Layout selector First there is the layout selector.
  • Page 102 VGADVI Recorder Pro User Create a custom channel Guide The heart of the channel layout editor is the layout area, which has the same frame size and aspect ratio as your stream. As you add items to the layout, they appear in the layout area. The currently selected item is presented in full colour while other items appear transparent.
  • Page 103 VGADVI Recorder Pro User Create a custom channel Guide Select the audio source(s) you want to add to your channel. Audio sources are mixed together at the same volume level as one another. When you're done all your changes, use the Save button to save the changes to your layout. If you accidentally try to leave the layout without saving, VGADVI Recorder Pro reminds you to save before leaving.
  • Page 104 VGADVI Recorder Pro User Create a custom channel Guide Custom channel examples Here are a few examples of what you can do with just two sources and two picture files. Use your imagination to create the layouts you want! Layout example Description One source (a slideshow presentation in this case), at the full size of the channel.
  • Page 105 VGADVI Recorder Pro User Create a custom channel Guide Layout example Description One source with a text overlay in the bottom right corner. To get this look: Follow the steps from the first example to add the source, then add a text overlay item to the layout. Enter your text in the settings box and place it where desired.
  • Page 106 VGADVI Recorder Pro User Create a custom channel Guide Layout example Description Two sources (one cropped to a new aspect ratio), a background image and a logo. To get this look: Upload your background and logo images through the Branding Content page. When creating the layout, first pick the background, then the sources, and lastly the logo.
  • Page 107 VGADVI Recorder Pro User Create a custom channel Guide Layout example Description A 4x3 source and a cropped 16x9 source together with a background image. To get this look: Upload an image through the Branding Content page. Follow the steps from the first 4x3 example (two rows up) to add the sources then use the crop utility to crop the second source to a square aspect ratio.
  • Page 108 VGADVI Recorder Pro User Create a custom channel Guide  3. Next, pick one of the following actions to create or select a layout to edit:  a. select the layout you want to edit by clicking anywhere in the layout row; or  b.
  • Page 109 (see Configure encoding ). A fixed channel resolution ensures that your channel will display properly in all preview modes (, Epiphan Live and Admin panel). You can add a source to a layout on an existing channel or you can create a new channel. If you're not sure...
  • Page 110 VGADVI Recorder Pro User Create a custom channel Guide  4. Select Video Source from the drop down; the new item is added to the layout and the Source settings box appears on the right side of the page.  5. Click the Source drop down and select your source; your source appears in the visual layout editor above.
  • Page 111 VGADVI Recorder Pro User Create a custom channel Guide  8. Moving back to the layout area, use the mouse, the keyboard or the manual position value fields to position and resize your source. You can click and drag, stretch using the handles in the layout area, or type values into the fields.
  • Page 112 VGADVI Recorder Pro User Create a custom channel Guide   Add a text overlay (custom channel)   Delete or move a layout (custom channel)   Set the background color (custom channel)   Rename a layout (custom channel) A note about item positioning and sizing There are four ways to position and size items in the layout area  1.
  • Page 113 VGADVI Recorder Pro User Create a custom channel Guide Add an audio source (custom channel) To stream the audio for a source you need to add it to a channel and make sure audio is enabled in the channel's encoding page. (Audio is enabled in the encoding page by default.) There is no need to manually add RTSP audio sources to your channel.
  • Page 114 VGADVI Recorder Pro User Create a custom channel Guide For analog audio signals, you may want to check audio levels on your channel and adjust audio gain, if needed. See Adjust audio volume Other things you may want to add to your layout:  ...
  • Page 115 VGADVI Recorder Pro User Create a custom channel Guide  4. Click Choose File; a browser page opens.  5. Navigate to the folder on your admin computer that contains the logo.  6. Select the file, the following file formats are supported: PNG and JPEG. The maximum supported file size is 3840×2160.
  • Page 116 VGADVI Recorder Pro User Create a custom channel Guide See the following topics to learn how to apply the logo, background, overlay text or other images to a channel:   Add an image (custom channel)   Add a text overlay (custom channel) Add an image (custom channel) You can use images in your custom channel layouts to create a background for your source, to add your corporate logo, or to add relevant information about the event you're streaming.
  • Page 117 VGADVI Recorder Pro User Create a custom channel Guide  5. Select Picture; the Picture Settings section appears on the right side of the page.  6. If you haven't already uploaded your image, you can drag and drop it from your desktop to the gray Please select picture box.
  • Page 118 VGADVI Recorder Pro User Create a custom channel Guide  9. For best results, keep the Keep aspect ratio when scaling checkbox selected in the Picture settings box. (This is selected by default.)  10. In the layout area, use the mouse, the keyboard or the manual position value fields to position and resize your image.
  • Page 119 VGADVI Recorder Pro User Create a custom channel Guide   Add a video source (custom channel)   Add an audio source (custom channel)   Add a text overlay (custom channel)   Delete or move a layout (custom channel)   Set the background color (custom channel)  ...
  • Page 120 VGADVI Recorder Pro User Create a custom channel Guide pixels and percents changing only the boxes you want to use pixel values. At any time you can switch back to percents by typing a percent. See Resize and position layout items using percents or pixels (custom channel) for more information.
  • Page 121 VGADVI Recorder Pro User Create a custom channel Guide  5. In the Text field, specify the overlay text you want to add to the layout. Use your own text and see the Overlay text chortcut codes table provided at the end of this procedure to add any combination of the shortcut codes.
  • Page 122 VGADVI Recorder Pro User Create a custom channel Guide For example, if you added your overlay text before adding a video source, the video source conceals the overlay text. To fix it, drag the overlay text item above the video source item in the list, or vice-versa.
  • Page 123 VGADVI Recorder Pro User Create a custom channel Guide System variable commands can be issued at a frequency of 5 per second, and up to 6 variables may be set in a single command. After issuing a set command, all channels using the specified variable(s) are updated. Control with HTTP commands to learn how to configure system variables for custom overlay text.
  • Page 124 VGADVI Recorder Pro User Create a custom channel Guide   Add an image (custom channel)   Delete or move a layout (custom channel)   Set the background color (custom channel)   Rename a layout (custom channel) A note about item positioning and sizing There are four ways to position and size items in the layout area  1.
  • Page 125 VGADVI Recorder Pro User Create a custom channel Guide Set the background color (custom channel) When you create a custom channel layout, you can select the background color to fill any unused space. For example you can add a color from your corporate color scheme. To add a picture to your layout:  1.
  • Page 126 VGADVI Recorder Pro User Create a custom channel Guide Percent values are used in adjustment boxes by default, and can be converted to pixels by simply overwriting the percent value in a given adjustment box and replacing it with a pixel value. When entering percent values, ensure the suffux "%"...
  • Page 127 VGADVI Recorder Pro User Create a custom channel Guide   Table 22 Adjustment boxes for item resizing and positioning Item Description The area of your layout item. The 4 red/white dots represent the boundaries of your layout item. There may be some black space between your item and its boundaries if Keep aspect ratio when scaling is enabled (see Add an image (custom channel)).
  • Page 128 VGADVI Recorder Pro User Create a custom channel Guide Item Description horizontal axis. (I.e. the item is displaced 10%, or 100px, from the bottom up). If using percents, this is the items percentage of total height on the layout's vertical axis. (I.e.
  • Page 129 VGADVI Recorder Pro User Create a custom channel Guide In the example above, the presenter video source is resized to 60% of the layout's width and 70% of the layout's height (with aspect ratio maintained). (Alternatively, pixels could be used to resize the layout item in a similar fashion.) An important consideration when resizing layout items Your item will resize automatically if both left and right (or top and bottom) adjustment boxes contain values...
  • Page 130 VGADVI Recorder Pro User Create a custom channel Guide Alternatively, you can position your layout items using the keyboard by selecting the item with your mouse cursor, holding Shift and pressing the arrow keys to move the selected item by 5% in any direction. You can also position your item with additional keyboard precision by holding Crtl and pressing the arrow keys to nudge your item by a very small fraction in the direction of your choice.
  • Page 131 VGADVI Recorder Pro User Create a custom channel Guide Example 2: vertical positioning using pixels To position your layout item along the vertical axis, enter a percent or pixel value into either the top or the bottom adjustment box to shift your layout item downward or upward, respectively. For example, using pixels to move a layout item that is set to 756px in height to the top of the layout while leaving a small margin of background (say 25px), you could either enter "25px"...
  • Page 132 VGADVI Recorder Pro User Create a custom channel Guide Figure 1-1 An example of using pixels and percents to created a fully configured custom layout with two sources and a background image. Rename a layout (custom channel) Layouts you create are automatically given a default name (the first one is Default!). You can keep these names, or you can edit them to something more descriptive.
  • Page 133 VGADVI Recorder Pro User Create a custom channel Guide  4. From the editor, click the name of the layout; it turns red.  5. Type in your new layout name and press Enter to save the new name. (Note if you click somewhere else without pressing Enter, your changes are discarded.) Delete or move a layout (custom channel) Your custom channel can have multiple layouts.
  • Page 134 VGADVI Recorder Pro User Create a custom channel Guide  2. Follow the steps in Custom channel layout editor to get to the channel layout editor.  3. Click the X at the left side of the row for the layout you wish to delete; the system prompts you to make sure you want to delete the layout.

  • Page 135: Configure Encoding

    VGADVI Recorder Pro User Guide Configure encoding If the image is used as part of the layout for any channel, select a different image or no image by using the drop-down list in the Picture settings box within that channel's layout before deleting the file using the steps below.
  • Page 136 This is the default H.264 encoding preset. Choose this setting for best Accelerated performance. This matches the default from previous generations of Epiphan products. Choose Software this only if you need software encoding or X.264 encoding to match results created with previous generations of Epiphan products or firmware.
  • Page 137 VGADVI Recorder Pro User Guide Configure encoding  6. If the selected codec is H.264 (default), click Video encoding profile to limit or include video formats that are supported. Choose one of the following: Value Description Choose this option when streaming to an application that requires robustness Baseline and cannot tolerate data loss, for example video-conferencing.
  • Page 138 VGADVI Recorder Pro User Guide Configure encoding  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Click Encoding for the your channel; the encoding configuration page opens.  3. Scroll to the Frame size section.  4.
  • Page 139 VGADVI Recorder Pro User Guide Configure encoding  c. Select an option from the sizes shown, the dimensions will appear in the frame size field. Scaling occurs automatically (no extra configuration needed) when you make the dimensions larger, smaller, or a different aspect ratio than the source. If your channel has a layout with only one source and your source and stream aspect ratios differ, when viewing that layout, your source is centered in the frame and matte bars are added to the top and bottom or left and right sides to make up the difference.
  • Page 140 VGADVI Recorder Pro User Guide Configure encoding sporting event, requires a high bitrate.  7. If all your changes are complete, scroll to the bottom of the page and click Apply. Table 23 Stream settings guidance Setting Description The key frame interval feature specifies how often a key frame (a frame that contains all the pixels) is sent when streaming the video.
  • Page 141 VGADVI Recorder Pro User Guide Configure encoding Setting Description If you don't know what value to use, a good place to start is 5000 kbps  (slightly less than a typical DVD). Test to see how this works for your viewers and adjust.  ...
  • Page 142 VGADVI Recorder Pro User Guide Configure encoding If desired, you can choose Mono to have left and right stereo channels combined and streamed together (i.e. when listening to the streamed audio, the same blended sound will come through both the left and right channels).  7.
  • Page 143 VGADVI Recorder Pro User Guide Configure encoding Value Description devices such as, digital telephone systems. Most digital signals (HDMI or SDI sources) use 48 kHz audio. Matching the encoded level with the source level provides the best sound quality by avoiding audio resampling.

  • Page 144: Add Channel Metadata

    VGADVI Recorder Pro User Add channel metadata Guide Video Codec selected Audio Codec selected MP4* MPEG-TS ü ü ü ü H.264 No audio codec H.264 ü ü ü   H.264 ü ü ü ü ü ü ü ü H.264 MPEG-4 No audio codec ü...
  • Page 145 VGADVI Recorder Pro User Add channel metadata Guide   copyright date or other labels such as proprietary information, preliminary etc; and   additional information about the broadcast, such as time of the broadcast, or change to the schedule. To apply channel metadata:  1.

  • Page 146: Preview A Channel

    Preview a channel from the Status page   Preview all channels at once You can also preview channels using the Epiphan Live control interface. See Configuring Dashboard panels for visual confidence monitoring for more information. Preview a channel from the Info page The system's Info page displays links for previewing your channel(s).

  • Page 147: Preview All Channels At Once

    VGADVI Recorder Pro User Preview all channels at once Guide Preview a channel from the Status page The channel's status page gives a wealth of information about the channel, including bit rate, frame size, a snapshot of the channel and links to preview the channel. To preview a channel from the Status page:  1.

  • Page 148: Rename A Channel

    VGADVI Recorder Pro User Guide Rename a channel http://<ip address of VGADVI Recorder Pro>/preview.cgi For example: http://172.20.1.33/preview.cgi  3. Press Enter, the preview web page appears displaying the content of all active channels. Rename a channel By default, channels are created with the same name as their source - until a second layout or a second source is added to the channel, at which time the channel is renamed Channel X where X is the index of the channel.

  • Page 149: Delete A Channel

    VGADVI Recorder Pro User Guide Delete a channel You must press the Enter key on the keyboard for the change to take effect. Delete a channel From time to time you may want to clean up the list of channels, and remove channels that are no longer used.

  • Page 150: Live Video Mixing / Switching

    Now on to the fun part!  There are two ways to perform live switching. You can use either the Admin panel or the Epiphan Live control interface. Performing live switching in one interface (e.g. Epiphan Live) does not dynamically update the visuals in the other interface (e.g.
  • Page 151  5. Continue to switch layouts as needed for the duration of your event or recording. Switching / mixing using Epiphan Live Epiphan Live is a simple and easy to use interface which is used for confidence monitoring, streaming/recording control and live switching. (See Epiphan Live for more information.)
  • Page 152 VGADVI Recorder Pro User Live video mixing / switching Guide  3. Click the text box next to the "Switcher" header and select your desired channel from the dropdown list (the text box will appear blank if this is your first time configuring the Switcher interface). Note that in the channel dropdown list, channels containing only a single layout are grayed-out and are not selectable.
  • Page 153 VGADVI Recorder Pro User Live video mixing / switching Guide  4. Click on your desired layout at the bottom of the page to dock it in the Preview panel. This is the layout that will be switched into your live stream/recording.
  • Page 154 VGADVI Recorder Pro User Live video mixing / switching Guide  5. Click the Switch button in the center of the screen to switch your layout in the Preview panel into your live stream/recording.

  • Page 155: What Is A Source

    (custom channel). Video sources are also displayed on the Epiphan Live control interface. See Monitoring video and audio sources for more information. Each video input on the back of the system is a frame grabber. Input sources are identified by their frame grabber serial number.
  • Page 156 VGADVI Recorder Pro User Guide What is a source? Audio sources VGADVI Recorder Pro's Admin panel also automatically discovers all audio sources displays them in the same section, with the exception of RTSP audio sources. When an RTSP input stream is connected to your VGADVI Recorder Pro, a corresponding audio source is automatically added to the list of audio sources for your channels, even if there is no audio in the RTSP stream (see Add an audio source (custom channel)

  • Page 157: Connect A Source

    VGADVI Recorder Pro User Guide Connect a source Connect a source You can physically connect composite or S-video, SDI, VGA, HDMI or DVI sources to the VGADVI Recorder Pro at any time, either before or after the system is powered on. Similarly you can disconnect a source from a port and even connect a different source at any time.
  • Page 158 VGADVI Recorder Pro User Connect an RTSP source Guide Decoding a 1080p RTSP signal at 30 fps consumes approximately 10% of your VGADVI Recorder Pro's CPU power. If an RTSP source is connected but unused in any channel, VGADVI Recorder Pro decodes only key frames to preserve CPU resources. To synchronize timestamps between your RTSP source and your VGADVI Recorder Pro, the same time synchronization server should be used for both devices.
  • Page 159 List of tested RTSP-based IP cameras for source URL syntax and credentials specific to IP cameras we at Epiphan have tested), and select either UDP or TCP from the Preferred transport dropdown menu. Optionally, you can also fill out the "No signal" image settings, if desired. See...
  • Page 160 VGADVI Recorder Pro User Connect an RTSP source Guide  5. Click Apply to save your settings and connect your RTSP source.   Once your RTSP source is connected, you can view its basic video and audio signal information and packet loss statistics under the Status header at the top of the page.

  • Page 161: List Of Tested Rtsp-Based Ip Cameras

    VGADVI Recorder Pro User List of tested RTSP-based IP cameras Guide Alternatively, you can view stream connection information by clicking the check link under the Stream info header at the bottom of the page. List of tested RTSP-based IP cameras The table below describes cameras tested to work with your VGADVI Recorder Pro and includes helpful information such as URL syntax, default credentials and audio streaming capability specific to each camera.
  • Page 162 VGADVI Recorder Pro User List of tested RTSP-based IP cameras Guide For example, to connect a Sony SRG300SE camera with an IP address of "192.168.0.160", your source URL needs to be entered as: "rtsp://192.168.0.160/video1" Or, if using a Q-See QCN8029Z camera, your source URL needs to be entered as: "rtsp://192.168.0.160/"...

  • Page 163: Preview A Source

    You can preview the images captured from your sources in the Admin panel. No extra configuration is needed. You can also preview your sources using the Epiphan Live control interface. See Monitoring video and audio sources for more information. To preview the captured stream/images in the Admin panel:  1.
  • Page 164 VGADVI Recorder Pro User Guide Configure a source  5. Click the RTSP, .vga, .sdi or ,video source link; the source configuration page opens.  6. If desired, scroll to the bottom of the source configuration page to see the video Snapshot.  7.
  • Page 165 VGADVI Recorder Pro User Guide Configure a source The following values are configurable for digital sources connected to the DVI port: Value Description When a source is setup, the system automatically detects and adjusts the image Autoadjustments capture settings at start up and continues to adjust every 60 seconds during interval (sec) operation.
  • Page 166 The values range from -999 (moves the image to the left) to 999 (moves the image to the right). Specifies phase adjustments for VGA signals. Generally not used unless value is provided by Epiphan support. Phase Configurable for VGA sources only.
  • Page 167 VGADVI Recorder Pro User Guide Configure a source Value Description value, set a high value for the Gain to balance the two. Configurable for VGA sources only. Sets the aspect ratio of the captured image. The default is 4:3. Set the value to Wide mode when capturing images that have a wide aspect ratio.
  • Page 168 VGADVI Recorder Pro User Guide Configure a source Value Description This feature is useful when a source captures video that is rotated 90⁰ or is displayed upside down. Choose one of the following values to change the video orientation while streaming:  ...

  • Page 169: Rename A Source

    VGADVI Recorder Pro User Guide Rename a source  5. Select a “No signal” image. This image displays in the channel when the source's signal is not detected. (If your uploaded image does not appear in the list, ensure it doesn't exceed the maximum file size of 3840×2160.) Alternatively, to select an image you can simply drag and drop your chosen picture file to the blank space below the Image field.

  • Page 170: Adjust Audio Volume

    VGADVI Recorder Pro User Adjust audio volume Guide  3. From the Admin panel, scroll to the Sources menu option.  4. Click the desired source link; the source configuration page opens.  5. Click the source name at the top of the page; the name turns red.  6.
  • Page 171 VGADVI Recorder Pro User Adjust audio volume Guide  5. Choose Line to capture high-powered audio signals from self-powered equipment, such as a CD player, synth or amp, or select Front Mic or Rear Mic to capture audio from a microphone connected to the audio input port.

  • Page 172: Troubleshoot Capture

    VGADVI Recorder Pro User Troubleshoot capture Guide Troubleshoot capture In addition to fine tuning channel settings such as frame rate, resolution and bit rate to ensure optimal use of resources while streaming a quality video, there may be circumstance when you must fine tune the video input source.
  • Page 173 VGADVI Recorder Pro User Remove black bars (matte) from the video Guide For example:   Input signal resolution is 720×480 (a 3:2 aspect ratio)   encoded resolution is 1280×800 (a 16:10 aspect ratio that is wider than the input resolution) Borders are added to the left and right of the image to preserve the narrower ratio of the input.
  • Page 174 VGADVI Recorder Pro User Remove black bars (matte) from the video Guide Match the output frame size to the aspect ratio of the source signal The frame size is matched only for layouts that have only one source. Note that if you have layouts with different frame sizes, switching them while live streaming will cause an interruption and restart of the stream.

  • Page 175: Force The Capture Card To Use A Specific Edid

    VGADVI Recorder Pro User Force the capture card to use a specific EDID Guide  11. Look for the source aspect ratio in the list of aspect ratios provided.  a. If the source resolution is on the list, choose another resolution on the same line (i.e. with the same aspect ratio).
  • Page 176 EDID for a given source. Not even a system-level factory reset removes the configured EDIDs.  1. To download a new EDID file, go to the Epiphan support web page. The support page opens.  2. Select the support page for VGADVI Recorder Pro.
  • Page 177 VGADVI Recorder Pro User Force the capture card to use a specific EDID Guide  10. Click Choose File; a file browser opens.  11. Browse to the location where the custom EDID file was saved and select the file.  12. Click open; the EDID filename is displayed on the screen.  13.
  • Page 178 VGADVI Recorder Pro User Force the capture card to use a specific EDID Guide Restore factory default EDID When you have finished with a custom EDID, you can restore the capture card (in the Sources list) to the default EDID. Currently there is no way to tell if your capture card is using a custom EDID. If you are unsure, restoring to factory default is the best approach.

  • Page 179: Unstretch The Output Video

    VGADVI Recorder Pro User Unstretch the output video Guide Unstretch the output video By default, the VGADVI Recorder Pro makes sure that the aspect ratio of input signals is preserved when the output is streamed. If this default was overridden or if the channel was created in a version of the software earlier than 3.11.0, the image is stretched to match the output frame size.

  • Page 180: Remove The Combing Effect On Images

    VGADVI Recorder Pro User Remove the combing effect on images Guide  3. From the Admin panel, scroll to the Sources menu option.  4. Click the desired video source ; the source configuration page opens.  5. To move the video horizontally to the left or right, scroll to Horizontal shift .  6.

  • Page 181: Video Looks Squished (Vga Sources Only)

    VGADVI Recorder Pro User Video looks squished (VGA sources only) Guide one frame is carried over to the next frame. The result is a blurred image and horizontal lines running across the video. To convert an interlaced source signal to a non-interlaced signal.  1.

  • Page 182: Video Too Bright, Too Dark Or Washed Out (Vga Sources Only)

    VGADVI Recorder Pro User Video too bright, too dark or washed out (VGA sources Guide only)  4. Compare the aspect ratio from the source with the aspect ratio from the VGADVI Recorder Pro info window. Confirm if there is a mismatch.  5.
  • Page 183 VGADVI Recorder Pro User Video too bright, too dark or washed out (VGA sources Guide only)  3. From the Admin panel, scroll to the Sources menu option.  4. Click the desired video source; the source configuration page opens.  5. Scroll to Gain.  6.

  • Page 184: Part 3: Stream

    PART 3: Stream Streaming provides powerful and flexible approaches to delivering to your users. Offering an easy to use interface, users can stream video using multiple formats to multiple users and devices such as web browsers, media players, set-top-boxes, Smart TVs and Content Distribution Networks. The system is flexible and supports standard codecs used by most sharing destinations and media players.

  • Page 185: What Is Streaming

    VGADVI Recorder Pro User Guide What is streaming? What is streaming? After you have configured your media and channels, decided on the content and layout of your broadcast, it’s time to share your stream. VGADVI Recorder Pro provides a number of options for streaming. Choose from methods for unicast, multicast, CDN, SAP, UPnP and more.

  • Page 186: Supported Streaming Formats

    VGADVI Recorder Pro User Guide Supported streaming formats the number of viewers and how viewers will access your content. Are you streaming live video, or recorded video. Do you need to stream the content to one client (peer-to-peer), deliver a single stream to multiple clients (multicast), or provide web-based streaming where multiple clients can access the broadcast (Content Distribution Network).

  • Page 187: Stream To Viewers

    VGADVI Recorder Pro User Guide Stream to viewers Stream to viewers Streaming to viewers allows people to connect directly to your VGADVI Recorder Pro via their web browser or media player to view the live stream. You can configure whether or not streaming is enabled for viewers. See Disable (and enable) streams for viewers.
  • Page 188 VGADVI Recorder Pro User Guide Stream content using HTTP or RTSP The format of the URL provided to you by the Admin panel depends on the method you used to access the system, either through network discovery using the serial number or IP address. The system must be accessible on the viewer's LAN for the viewer to use access by serial discovery.

  • Page 189: Configure Http And Rtsp Streaming Ports

    VGADVI Recorder Pro User Guide Configure HTTP and RTSP streaming ports  5. Jot down the either the Live Broadcast , RTSP stream or other web streaming address. This is the address you can send to viewers or to create a link to your broadcast. Users must install Bonjour Print Services on their Windows or Mac computer to access the live Preview using the serial number.

  • Page 190: Stream Content Using Hls (Http Live Streaming)

    VGADVI Recorder Pro User Guide Stream content using HLS (HTTP Live Streaming)  4. Set the HTTP Streaming port to specify the port used to stream the HTTP broadcast. This value along with the URL is used by viewers to access the FLV, ASF and MPEG-TS streams. The port number must be higher than 500 for HTTP.

  • Page 191: Send Stream Urls To Viewers

    VGADVI Recorder Pro User Guide Send stream URLs to viewers  5. Enable HTTP Live Streaming by selecting the HTTP Live Streaming checkbox.  6. Click Apply.  7. Click Status for the channel. The status page opens.  8. Provide the HLS stream link to your viewers. Send stream URLs to viewers For participants to log in and view a stream, you must provide a stream URL.

  • Page 192: View The Flash Stream

    VGADVI Recorder Pro User Guide View the Flash stream  5. Copy the URL and provide to viewers.  Viewers may now view the stream using a digital media player or browser. See Viewing with a web browser Viewing with a media player (RTSP).
  • Page 193 VGADVI Recorder Pro User Guide View the Flash stream  3. From the Admin panel, click Info menu option; the info window opens with a list of all configured channels.  4. Click on the channel you want to preview. A page opens displaying the live broadcast and broadcast URL.
  • Page 194 VGADVI Recorder Pro User Guide View the Flash stream  5. When HTTP live streaming for the channel is enabled the status page also shows the HTTP Live Streaming link. See, Stream content using HLS (HTTP Live Streaming). When HLS is enabled and with no viewer password set, viewers can access the stream using a tablet or smart phone device.

  • Page 195: Viewing With A Web Browser

    VGADVI Recorder Pro User Guide Viewing with a web browser  7. Copy the URL and provide to viewers.  Viewing with a web browser If a viewer password is configured, provide participants with the password to log in, along with the IP address or the URL to be used by the participant's browser.

  • Page 196: Viewing With A Media Player (Rtsp)

    VGADVI Recorder Pro User Guide Viewing with a media player (RTSP) Viewing with a media player (RTSP) If a viewer password is configured, provide participants with the password to log in, along with the IP address or the URL to be copied to the media player. For example purposes the following procedure describes the steps using a VLC media player.

  • Page 197: Disable (And Enable) Streams For Viewers

    VGADVI Recorder Pro User Guide Disable (and enable) streams for viewers  5. Press Play; the stream is played in the media player window. Disable (and enable) streams for viewers When you create a channel it's available by default for viewing by stream viewers who have the stream URL. You can choose to disable streaming to viewers through the channel's streaming configuration.

  • Page 198: Restrict Access To Streams For Viewers

    VGADVI Recorder Pro User Guide Restrict access to streams for viewers  3. Uncheck Enabled to disable streaming to viewers (or check to enable).  4. Click Apply at the bottom of the page. Restrict access to streams for viewers VGADVI Recorder Pro can restrict access to all viewer streams using global viewer passwords and IP allow/deny lists.

  • Page 199: Restrict Viewers By Ip Address

    VGADVI Recorder Pro User Guide Restrict viewers by IP address  5. Select Use these settings from the drop down list; the configuration fields are enabled. Global LDAP settings are always enforced. Any local settings are in addition to LDAP sign on.  6. If desired, specify a password for viewers of this channel; the password appears masked as you type it. If you have global allow/deny lists or a global user password, you can override the global settings and remove all access control for a channel by selecting Use these settings and leaving all the fields blank.
  • Page 200 VGADVI Recorder Pro User Guide Restrict viewers by IP address these settings on a per-channel basis. Both global and per-channel configuration procedures are described below. IP address restriction is valid for the viewer only and does not affect the Admin panel or the mobile configuration interface.

  • Page 201: Ip Restriction Examples

    VGADVI Recorder Pro User Guide IP restriction examples Table 28 IP Based Restriction Fields Label Description/Options Enter individual IP Addresses or IP Address ranges, separated by commas. To specify a range, use a hyphen (-). Optional spaces improve readability. Users connecting from addresses in this list are permitted to view broadcasts from the system, provided their IP address is not in the Deny IP’s list.
  • Page 202 VGADVI Recorder Pro User Guide IP restriction examples 192.168.1.250). If you only want the boardroom computers to connect to broadcasts from the system you can specify the range of boardroom IP addresses rather than needing to type in each individual address. The allow list looks as follows: Allow: 192.168.1.200-192.168.1.250 Note that we could have specified two of the IP addresses in the previous example as a range.
  • Page 203 VGADVI Recorder Pro User Guide IP restriction examples Allow list with a range of IP addresses, distinct IP addresses and an exception Building on the previous examples, consider the situation where you want the CEO’s computers (192.168.1.50, 192.168.1.51, 192.168.75) and all boardroom computers (192.168.1.200-192.168.1.250) to access the broadcast, with the exception of the public boardroom computer (192.168.1.211).

  • Page 204: Stream To A Server

    VGADVI Recorder Pro User Guide Stream to a server Stream to a server Your VGADVI Recorder Pro streams to a server when you want to use a CDN or Multicast. . By default, no server streaming is configured. See Stream to a CDN Stream content using multicast details on configuring one of these two options.

  • Page 205: Stream To A Cdn

    Both RTSP and RTMP can be used for live streaming, however not all CDNs or media servers support both formats. Choose the streaming format that your CDN or media server supports. Epiphan has tested with the CDN providers listed here: http://www.epiphan.com/partners/cdn-partners/. Contact your CDN for a list of supported audio codecs and ensure your configuration uses one of the supported codecs.
  • Page 206 VGADVI Recorder Pro User Guide Stream to a CDN You can also test how your content is streamed by sending your content to Epiphan’s CDN. For a list of Epiphan’s preferred CDN providers, see: http://www.epiphan.com/partners/cdn-partners/. Use one of the following links to configure your VGADVI Recorder Pro for publishing to a CDN:  ...
  • Page 207  7. If streaming is disabled (stopped), click the Start streaming button (next to the Publish Status label); streaming is enabled. Start and stop streaming using Epiphan Live You can control the streaming (and recording) of channels directly from the Epiphan Live Dashboard interface. (See Accessing Epiphan Live for information about logging in to Epiphan Live.)
  • Page 208 In this case, check the streaming configuration settings for your channel in the Admin panel. (See Stream to viewers To learn more about the Epiphan Live control interface, see Epiphan Live. To stream content to a CDN using RTSP announce  1.
  • Page 209  14. When ready to begin streaming, click Start. (See See Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface.) To stream content to a CDN using RTMP push  1. Login to the Admin panel as admin. See Connect to the Admin panel.
  • Page 210  12. When ready to begin streaming, click Start. (See See Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface.) Stream to a CDN using an XML profile  1. Login to the Admin panel as admin. See Connect to the Admin panel.
  • Page 211 To set up streaming via Wowza Cloud, you first need to sign in to the Wowza Streaming Cloud web site and create a new Live Stream (when asked to select a camera or encoder type, select Epiphan). Once the stream is created, you'll see a Connection Code on the stream's Overview page; this code is required to complete the streaming set-up process.
  • Page 212 VGADVI Recorder Pro User Guide Stream to a CDN  5. Configure Encoding settings accordingly, ensuring the Codec selected is H.264. Configuring audio is optional. Supported formats are limited to MP3 and AAC. Due to RTMP restrictions, MP3 48 kHz is not supported.  6.
  • Page 213  12. Enter the connection code obtained from the Wowza Streaming Cloud set-up into the Connection code field.  13. Click Set to pair the channel on Epiphan's encoder with the live stream on Wowza Cloud; an icon appears to show you the connection is validating. Once validated, the stream name you configured in...
  • Page 214 This action commences your session charges with Wowza Cloud.  b. To start sending video to the Wowza Cloud, click the Start Publish status button. (See See Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface.)  15.
  • Page 215 Charges from Wowza continue until the the Wowza Cloud stream is stopped in one of these two ways. Stopping the stream publish through the, Stop or Epiphan Live Publish button does not stop the charges applied by Wowza.
  • Page 216 VGADVI Recorder Pro User Guide Stream to a CDN  5. Configure Encoding settings accordingly, ensuring the Codec selected is H.264. Configuring audio is optional. Supported formats are limited to MP3 and AAC. Due to RTMP restrictions, MP3 48 kHz is not supported.  6.
  • Page 217 Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface). When the connection to Original Livestream has been established, the stream name appears on the channel's Status page, similar to this example from Wowza Streaming Cloud.
  • Page 218 Stream to a CDN Test using Epiphan TV CDN Epiphan.tv is a service provided by Epiphan to help our customers to experiment with content distribution networks, bandwidth, performance limits and viewer limits are applied. To upgrade to a full service, select one of Epiphan’s preferred CDN providers at http://epiphan.tv/cdn-partners.php.
  • Page 219 VGADVI Recorder Pro User Guide Stream to a CDN View content from Epiphan TV Before viewing content from Epiphan TV ensure you have:   a current browser;   a current flash player;   select the H.264 codec from the channel's Encoding page; and  ...
  • Page 220  3. Highlight and right-click on the code in the dialog box. A drop-down menu appears.  4. Choose Copy.  5. Paste the content into the HTML code for your website. A link to your broadcast on Epiphan TV is added to your web page.

  • Page 221: Stream Content Using Multicast

    VGADVI Recorder Pro User Guide Stream content using multicast  3. Use the copy and paste function to provide viewers with the URL to view the stream. Stream content using multicast A multicast stream consists of one stream distributed to many viewers via a multicast-capable network. VGADVI Recorder Pro supports multicast streaming content to an IP TV or a set-top box playlist when the stream format is MPEG-TS.
  • Page 222 VGADVI Recorder Pro User Guide Stream content using multicast  10. Enable the SAP announcement checkbox to advertise your stream over a local network. When the checkbox is enabled and a multicast IP address is configured, your stream is displayed in the playlist of local media player.
  • Page 223 VGADVI Recorder Pro User Guide Stream content using multicast  5. Click the Publish drop-down menu.  6. Choose using MPEG-TS UDP push.  7. Enter the destination multicast IP address where the broadcast can be viewed. A IPv4 multicast address range is an address between 224.0.0.0 to 239.255.255.255. Contact your System Administrator for the specific address to use.
  • Page 224 VGADVI Recorder Pro User Guide Stream content using multicast  12. Enter a channel number in the Channel number field to identify your stream in the media player. By default the Channel number is the channel identifier. When a channel number value is not specified, viewers cannot select a channel from the set-top box or Smart TV .
  • Page 225 VGADVI Recorder Pro User Guide Stream content using multicast  5. Enter the destination multicast IP address.  6. Enter the port number through which the audio will stream.  7. Enter the port number through which the video will stream. Audio and video use nearby port numbers (<port number>and <port number+2>). The minimum distance between audio and video ports must be 2.

  • Page 226: Stream To A Media Player

    VGADVI Recorder Pro User Guide Stream to a media player Stream to a media player Your VGADVI Recorder Pro can use UPnP and SAP to stream to set top boxes, digital signs, smart TVs and other digital media players. The following table gives an overview of each option. Publishing Options Use this option to...
  • Page 227 VGADVI Recorder Pro User Guide Stream content using multicast  1. Login to the Admin panel as admin. See Connect to the Admin panel.  3. From the Admin panel, click a Channel; the menu expands.  4. Click Streaming; the channel's Streaming page opens.  5.
  • Page 228 VGADVI Recorder Pro User Guide Stream content using multicast rtp://@ip:port or in the case of the sample configuration in the figure shown above: rtp://@226.10.24.32:7000 To view the stream when SAP announce has been set and the stream is advertised on a media player, set-top- box or Smart TV, refer to Viewing with Session Announcement Protocol (SAP).
  • Page 229 VGADVI Recorder Pro User Guide Stream content using multicast A IPv4 multicast address range is an address between 224.0.0.0 to 239.255.255.255. Contact your System Administrator for the specific address to use.  8. Enter the destination port number through which the media will stream.  9.
  • Page 230 VGADVI Recorder Pro User Guide Stream content using multicast  3. From the Admin panel, click a Channel; the menu expands.  4. Click Streaming; the channel's Streaming page opens.  3. Click the Publish drop-down menu.  4. Choose using RTP/UDP push.  5. Enter the destination multicast IP address.  6.
  • Page 231 VGADVI Recorder Pro User Guide Stream content using multicast Your stream is advertised by the metadata title, if one was configured under Branding, otherwise it is identified by it's channel identifier. For a description of how to set the metadata, refer to Add channel metadata.

  • Page 232: Stream Content Using Upnp

    VGADVI Recorder Pro User Guide Stream content using UPnP  8. Click on a live stream; the stream plays in the media player window. Stream content using UPnP Using the Universal Plug and Play (UPnP) networking protocol, your VGADVI Recorder Pro can be discovered and can stream to software and hardware media players, set-top-boxes and Smart TVs with ease.
  • Page 233 VGADVI Recorder Pro User Guide Stream content using UPnP Step 1: Enable UPnP at the device level To enable UPnP:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  3. Click the UPnP link in the Configuration section; the UPnP configuration page opens.  4.
  • Page 234 VGADVI Recorder Pro User Guide Stream content using UPnP Step 2: Enable UPnP for channels and/or recorders After enabling UPnP for the device (for one or both of live stream sharing and recorded file sharing) you need to enable sharing for each channel or recorder you wish to share. Enable UPnP sharing for the channels or recorders you want to share:  1.
  • Page 235 VGADVI Recorder Pro User Guide Stream content using UPnP  c. Click the Share via UPnP check box (if not checked).  d. Note, if you have not already enabled UPnP at the server level (see above), you are prompted with a message "UPnP file sharing is not enabled with this device, to fix it, click here". Once you click the text "to fix it click here", the text changes to "will be fixed".
  • Page 236 VGADVI Recorder Pro User Guide Stream content using UPnP  c. Click the Share via UPnP check box (if not checked).  d. Note, if you have not already enabled UPnP at the server level (see above), you are prompted with a message "UPnP file sharing is not enabled with this device, to fix it, click here". Once you click the text "to fix it click here", the text changes to "will be fixed".
  • Page 237 VGADVI Recorder Pro User Guide Stream content using UPnP  2. For recorders:  a. Click the link for the recorder from the Recorders menu.  b. Click the word change next to the list of what is being recorded; the recording options expand.  a.
  • Page 238 VGADVI Recorder Pro User Guide Stream content using UPnP For security reasons the default behavior prevents UPnP access to live streams and recorded files. To enable UPnP, see Enable UPnP Some players cannot access the stream or saved recordings if a viewer password is set. If needed, see Remove user passwords to clear the viewer password.
  • Page 239 VGADVI Recorder Pro User Guide Stream content using UPnP UPnP can also be used to directly play a recording to the digital media player, or to set a media player to automatically play a particular live stream after reboot of the VGADVI Recorder Pro. See Stream content using UPnP Play directly to a media...
  • Page 240 VGADVI Recorder Pro User Guide Stream content using UPnP  3. Click the UPnP link in the Configuration section; the UPnP configuration page opens.  4. Scroll to the Play on service start section.  5. Select a stream to use from the Live stream drop-down list.  6.

  • Page 241: Samples Of Stream Settings

    VGADVI Recorder Pro User Guide Samples of stream settings Samples of stream settings When choosing your stream settings it is important to consider the stream content. When streaming fast moving video it's best to choose a higher bitrate and frame rate versus streaming a slide presentation where you can save on bandwidth and system processing by lower the bitrate and frame rate.

  • Page 242: Streaming Slide Content

    VGADVI Recorder Pro User Guide Streaming slide content Streaming slide content The table below provides suggested settings to maximize your stream quality while minimizing system resource usage when streaming slide content from a PC, Mac or tablet. Setting PC and Mac Tablet Codec H.264...

  • Page 243: Part 4: Record

    PART 4: Record Your VGADVI Recorder Pro encodes the video and audio it captures. Not only can you stream this content, but you can also simultaneously record it. In fact, if you're streaming a picture in picture layout or low quality streams, you may even want to create separate channels to also record each input at full frame size and with a high bitrate so you have the best possible digital media for future re-use or post-processing.

  • Page 244: What Is A Recording

    Recorded files to learn how to download the recorded files. Recording can also be controlled via the Epiphan Live control interface. See Controlling streaming and recording using Epiphan Live for more information. Recording basics While recording a channel or recorder, a new file is created each time the maximum time or size limit is met.

  • Page 245: Record A Channel Via The Admin Panel

    MP4-fragmented which is a more modern, fragmented format that isn't supported by all video players or editors.) The MOV file type created by VGADVI Recorder Pro requires a relatively newer player for playback. Epiphan has tested with the following players.
  • Page 246 VGADVI Recorder Pro User Record a channel via the Admin panel Guide 3. Click the Recording link for the channel; the Recording page appears. 4. To start recording: a. Click the Start button; the recording starts and a timer indicates how long it has been recording. If the Start button is not active, there are no active sources for this channel or recorder.

  • Page 247: Record A Channel Via Epiphan Live

    Admin panel is refreshed (by clicking a link or refreshing the page). Record a channel via Epiphan Live You can control the recording of channels and recorders directly from the Epiphan Live Dashboard interface. (See Accessing Epiphan Live for information about logging in to Epiphan Live.)
  • Page 248 VGADVI Recorder Pro User Record a channel via Epiphan Live Guide When a channel is not being streamed or recorded, the streaming and recording buttons are gray in color and their respective timers are set to 00:00:00. You can preview a channel by clicking on its name to display a small dropdown thumbnail view.
  • Page 249 VGADVI Recorder Pro User Configure recording file size and type Guide Configure recording file size and type By default, recorders and channels record to AVI files. When the recording reaches 30 minutes in length or a file size of 500 MB (whichever occurs first), the system closes the current recording file and opens a new one. This is done seamlessly with no loss in recorded data.
  • Page 250 VGADVI Recorder Pro User Configure recording file size and type Guide  5. Select a time limit for the recording from the Time limit drop down.  6. Select a file size limit from the Size limit drop down. Tip: If you don’t know what size to select, do some test recordings to get an idea of the file sizes you can expect.
  • Page 251 VGADVI Recorder Pro User Configure recording file size and type Guide The table below describes the options available for recording file configuration. Table 29 Recording File Configuration Fields Label Description / Options Specifies the length of time the system waits before the recording file is saved and a Time limit new one is started (assuming the size limit has not yet been reached).

  • Page 252: Configure Recording File Size And Type

    VGADVI Recorder Pro User Guide Label Description / Options Specifies how the recordings are named. Recording files start with the given prefix Filename prefix followed by the date and time. The channel or recorder name is used if no prefix is given.

  • Page 253: Control Recording With A Mouse

    VGADVI Recorder Pro User Control recording with a mouse Guide Control recording with a mouse You can physically control recording start/stop by connecting a USB mouse to your VGADVI Recorder Pro. To control recordings with a mouse: 1. Power on the system. 2.
  • Page 254 VGADVI Recorder Pro User Guide Restart recording  4. Click the Reset button next to the stop button; the current file is stopped and a new one begins.  5. Refresh the page to see the new recorded files list.

  • Page 255: Recorders

    Add a recorder   Change the channels recorded by a recorder   Record with a recorder   Record a recorder (using Epiphan Live)   Rename a recorder   Delete a recorder What is a recording? to learn how to create recordings and configure recording file sizes.

  • Page 256: Change The Channels Recorded By A Recorder

    VGADVI Recorder Pro User Change the channels recorded by a recorder Guide  2. Click the Add recorder link from the Recorders section; a new recorder is created and the recorder configuration page opens. By default this recorder uses the next available number and records all channels.

  • Page 257: Record With A Recorder

    VGADVI Recorder Pro User Record with a recorder Guide  4. If the all channels box is selected, click it to deselect it; the other check boxes are enabled.  5. Click the check boxes for the desired channels. Channels with no active video source are displayed in italics. You can include these channels in your channel selections for the recorder.
  • Page 258 VGADVI Recorder Pro User Record with a recorder Guide  1. Login to the Admin panel as admin or operator. See Connect to the Admin panel.  2. Click the name of the desired recorder; the recorder configuration page appears.  3. To start recording:  a.

  • Page 259: Record A Recorder (Using Epiphan Live)

    Record a recorder (using Epiphan Live) You can record a recorder in Epiphan Live using the button(s) located in the Recorders section of the Dashboard interface. Note that the Recorders section only appears if a recorder has been added via the...

  • Page 260: Delete A Recorder

    VGADVI Recorder Pro User Guide Delete a recorder  2. Select the desired recorder link from the Recorders section; the recorder configuration page opens.  3. Click the recorder name to make it editable.  4. Highlight the old name and press backspace or delete to delete it.  5.
  • Page 261 VGADVI Recorder Pro User Guide Delete a recorder  3. Click the Delete this recorder button at the top of the page; a confirmation dialog reminds you that deleting the recorder will delete all recorded files.  4. Click OK on the confirmation dialog; the recorder is removed from the list and all its related files are deleted from the system.

  • Page 262: Recorded Files

    VGADVI Recorder Pro User Guide Recorded files Recorded files Recordings you make of channels or with recorders are stored on the system's internal hard drive. The VGADVI Recorder Pro has a finite amount of available hard drive storage space. Though it is enough space to hold a lot of recordings, it will eventually run out of space if recordings are added but never removed.

  • Page 263: Download Recorded Files Manually

    VGADVI Recorder Pro User Download recorded files manually Guide  5. Otherwise:  a. All files for this channel are listed, sorted by date. Files that are part of the same recording session are listed one after another. Three dots appear between files of different recording sessions. The file currently being recorded (if applicable) is shown at the top of the list.

  • Page 264: Extract Tracks From A Recording

    VGADVI Recorder Pro User Extract tracks from a recording Guide  3. To download an individual file:  a. Click the name of a recording file to download it.  4. To download multiple files:  a. Select the check box next to the recordings you wish to download from this channel or recorder.  b.
  • Page 265 VGADVI Recorder Pro User Extract tracks from a recording Guide  2. Select the recorder from the Recorders section; the recorder page appears.  3. Find the file you want to duplicate and click the up arrow icon next to it; a list of tracks appears.  4.

  • Page 266: Rename Recorded Files

    VGADVI Recorder Pro User Rename recorded files Guide Only one duplicate recording is saved per recording file. If you create a second duplicate recording, it will overwrite the previous copy. Download the file with your extracted tracks to preserve it. Rename recorded files Recording files are named based on the filename prefix specified during configuration.

  • Page 267: Delete Recorded Files Manually

    VGADVI Recorder Pro User Delete recorded files manually Guide  4. Type the new file name and press enter when finished. The Admin panel keeps track of the filename extension (i.e. .avi) so you do not need to include it when renaming the file. Delete recorded files manually Recordings can be manually deleted via the Admin panel.
  • Page 268 VGADVI Recorder Pro User Delete recorded files manually Guide  3. To delete an individual file:  a. Click the X icon to the right of a file entry to request deletion; a confirmation dialog appears.  b. Click OK on the confirmation dialog.  4.

  • Page 269: File And Recording Transfer

    VGADVI Recorder Pro User File and recording transfer Guide File and recording transfer Your VGADVI Recorder Pro can be configured to automatically upload recordings from local storage to a network storage location or an attached USB drive. We call this process Automatic File Upload or AFU for short. This section discusses the following generic automatic upload topics:  ...

  • Page 270: Choose Files To Include In Afu

    VGADVI Recorder Pro User Choose files to include in AFU Guide The following types of off-system storage are supported for AFU: FTP, CIFS, RSync, SFTP, SCP and USB Drive. Only one type of AFU can be used at once. Files are uploaded once (i.e. are automatically not re-uploaded during future sessions) and a log is kept showing the file transfers (see below for details on viewing the log).
  • Page 271 VGADVI Recorder Pro User Choose files to include in AFU Guide For each channel or recorder you want to add to your AFU schedule:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. For a channel recording:  a.

  • Page 272: Enable And Set Timing For Afu

    VGADVI Recorder Pro User Enable and set timing for AFU Guide  5. Check the Automatic file upload check box.  6. Click Apply; the Recording page is refreshed and the new settings are reflected. Now that AFU is enabled for your desired set of files, enable AFU and configure your desired mechanism. Enable and set timing for AFU After configuring the channels and recorders to include in your AFU schedule, you must enable AFU and configure the frequency of transfers.
  • Page 273 VGADVI Recorder Pro User Enable and set timing for AFU Guide Files saved before you complete automatic file upload configuration are not part of the automatic upload. Manual file transfer is required for these files. See Download recorded files manually. To enable and configure frequency automatic uploads:  1.
  • Page 274 VGADVI Recorder Pro User Enable and set timing for AFU Guide Table 30 Automatic File Upload Interval Options Name Description The system uploads each file after it stops recording it. You can control file size and length to determine when files are done recording. You can also use the On file rotation reset button to close the current file and open a new one.

  • Page 275: Afu To An Ftp Server

    VGADVI Recorder Pro User AFU to an FTP server Guide Name Description External The system uploads to a USB drive connected directly to the system. USB Drive  9. Follow one of the procedures below to configure your selected protocol or transfer type.  ...

  • Page 276: Afu Using Rsync

    VGADVI Recorder Pro User Guide AFU using RSync  4. Enter the FTP account username in the Login field.  5. Enter the FTP account password in the Password field; the characters are masked with dots.  6. Select Use temp file to name files with a temporary filename extension (.part) on the server until upload is complete.
  • Page 277 VGADVI Recorder Pro User Guide AFU using RSync  2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.

  • Page 278: Afu Using Cifs

    VGADVI Recorder Pro User Guide AFU using CIFS AFU using CIFS This procedure assumes you have completed the steps in Enable and set timing for AFU and wish to continue with configuration of upload using CIFS (also known as SMB or samba). To configure upload using CIFS:  1.

  • Page 279: Afu To A Secure Ftp Server

    VGADVI Recorder Pro User AFU to a secure FTP server Guide  9. Click Apply; if there are any problems the system notifies you with a message: One or more parameter values are not valid and those were not applied! The following table describes the options applicable to configuring upload to a CIFS server. Table 34 CIFS Automatic File Upload Configuration Options Name...
  • Page 280 VGADVI Recorder Pro User AFU to a secure FTP server Guide  2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.

  • Page 281: Afu Using Scp

    VGADVI Recorder Pro User Guide AFU using SCP  c. Click Upload to upload the file.  2. Use the Test your key field to test your uploaded key against the secure server, if desired.  8. Click Apply; if there are any problems the system notifies you with a message: One or more parameter values are not valid and those were not applied! The following table describes the options applicable to configuring upload to a SFTP server.
  • Page 282 VGADVI Recorder Pro User Guide AFU using SCP  2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.

  • Page 283: Afu Or Copy To Usb Drive

    VGADVI Recorder Pro User AFU or copy to USB drive Guide  7. Click Apply; if there are any problems the system notifies you with a message: One or more parameter values are not valid and those were not applied! The following table describes the options applicable to configuring upload using SCP. Table 36 SCP Automatic Upload Configuration Options Name...
  • Page 284 VGADVI Recorder Pro User AFU or copy to USB drive Guide Only one copy or move to USB operation is permitted at a time, even though the UI may appear to let you start a second one. Please wait until the first is complete before starting a new operation.
  • Page 285 VGADVI Recorder Pro User AFU or copy to USB drive Guide Using the fix link disables any other type of automatic file upload you have configured. When you are done with USB uploads, return to the Automatic File Upload configuration page and re-configure FTP, RSYNC, or CIFS.
  • Page 286 VGADVI Recorder Pro User AFU or copy to USB drive Guide  4. Select the appropriate check boxes based on the descriptions provided in the following table. If your USB drive does not have activity indicators it is suggested you select either remove after copying or mark file as downloaded so you know when the transfer is complete.
  • Page 287 VGADVI Recorder Pro User AFU or copy to USB drive Guide  6. Insert the properly formatted USB drive into one of the system’s USB ports; the drive is recognized and the transfer begins. If the drive has an activity indicator light, it flashes during the transfer.  7.
  • Page 288 VGADVI Recorder Pro User AFU or copy to USB drive Guide  6.  To download files for a specific channel:  a. Select the desired channel from the Channels list  b. Click the Files Archive link for the selected Channel  7. To download files for a recorder:  a.
  • Page 289 VGADVI Recorder Pro User AFU or copy to USB drive Guide  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Insert your USB drive in an available USB port on the system. (It is recommended you only use one USB drive at a time.)  3.

  • Page 290: View The Afu Log

    VGADVI Recorder Pro User Guide View the AFU log  3. When prompted, click OK to confirm that you want to eject the USB drive.  4. Disconnect the USB drive from the system. View the AFU log A log is kept of automatic file uploads. To view the log:  1.
  • Page 291 VGADVI Recorder Pro User Manage the AFU queue Guide  3. From the Admin panel, click Automatic File Upload; if there are files to be uploaded, they are displayed under the Upload Queue header. View content in the AFU queue There are several buttons in the Admin panel that allow you the ability to control how you see your queued content.
  • Page 292 VGADVI Recorder Pro User Manage the AFU queue Guide Delete content in the AFU queue Files can be deleted from the upload queue, either individually or as a group. To remove content from the upload queue:  1. Navigate to the bottom of the upload queue and click Empty Queue to delete the entire upload queue, or click the red 'X' icon at the end of each row to remove files individually.

  • Page 293: Local Ftp Server

    VGADVI Recorder Pro User Guide Local FTP server Local FTP server VGADVI Recorder Pro can act as an FTP server, allowing you to manually or automatically connect to the system and download recordings. Depending on configuration of the FTP server, you may also be able to remotely delete files after download, maximizing available system storage.

  • Page 294: Using The Local Ftp Server

    VGADVI Recorder Pro User Using the local FTP server Guide  4. To allow the FTP user to delete files:  a. Select the Enable FTP DELETE command check box.  b. Click Apply. Any currently logged in ftp users must log out and back in again to have access to the command.
  • Page 295 VGADVI Recorder Pro User Using the local FTP server Guide The system stores files in a folder structure with a folder for each channel and a folder for each recorder. Channel folders are labeled video<channel number> (i.e. video3 for channel 3). Recorder folders are labeled videom<recorder number>...
  • Page 296 VGADVI Recorder Pro User Using the local FTP server Guide  8. If enabled in the FTP configuration page, delete the file after downloading it by issuing the delete command, or using your tool’s delete mechanism. If the delete command is not enabled, attempting to delete a file will result in an Unknown Command error.

  • Page 297: Part 5: Maintenance

    PART 5: Maintenance This section covers topics that will keep your VGADVI Recorder Pro running smoothly. It also covers the Epiphan Live interface and ways to configure and operate your system using third party tools via HTTP or RS- 232.

  • Page 298: Power Down And System Restart

    VGADVI Recorder Pro User Power down and system restart Guide Power down and system restart This section covers the following topics:   Restarting the device via the Admin panel   Shutting down the device via the Admin panel   Shutting down the device manually Restarting the device via the Admin panel VGADVI Recorder Pro's Admin panel allows you to reboot the system.

  • Page 299: Shutting Down The Device Manually

    VGADVI Recorder Pro User Shutting down the device manually Guide  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Maintenance link in the Configuration menu; the maintenance page opens.  3. Click the Shutdown Now button; a confirmation dialog appears.  4.

  • Page 300: Save And Restore Device Configuration

    VGADVI Recorder Pro User Save and restore device configuration Guide Save and restore device configuration The previously used backup and restore procedure is replaced by configuration presets, which are the perfect way to backup all or any set of your configuration items for future import back to the same system or another.

  • Page 301: Load A Saved Device Configuration

    VGADVI Recorder Pro User Load a saved device configuration Guide  4. Save the file in a secure location.  5. Rename your saved configuration file to indicate the specifics of the configuration, if desired. Load a saved device configuration After making changes to the system configuration, you may find that the results are not what you expected or that they serve a different need and you wish to return to a previous configuration.
  • Page 302 VGADVI Recorder Pro User Load a saved device configuration Guide  5. Click the Restore button; the system configuration is restored and a new page appears asking you to reboot the system.  6. Reboot the system by clicking the link in the message on the web page, or by using the power button on the system;...

  • Page 303: Perform Factory Reset

    VGADVI Recorder Pro User Perform factory reset Guide Perform factory reset If you’ve been testing with your VGADVI Recorder Pro and are ready to reset it back to factory settings, you can do this through the Admin panel. This section covers the following topics:  ...
  • Page 304 VGADVI Recorder Pro User Restore factory configuration via the Admin panel Guide  4. Click OK on the warning dialog; the system resets to factory defaults and reboots.  5. Wait for the system to reboot and begin re-configuration.

  • Page 305: Firmware Upgrade

    Check for firmware updates When you register your product with Epiphan you are given a choice to be notified by email of firmware updates for your system. If you selected this choice, you will be notified of updates applicable to the VGADVI Recorder Pro.

  • Page 306: Install Firmware

     3. Select the Firmware Upgrade link in the Configuration menu; the firmware upgrade page opens.  4. Click the check for updates link next to your current firmware version; the system connects to Epiphan servers to look for updates.  5. Click download from the red box that appears at the top left of the Admin panel; the firmware is downloaded and immediately starts to install and the firmware update box changes to have a cancel button.
  • Page 307 Although unexpected, it is possible the firmware update fails. In this case, collect system information such as device serial number and, if known, the previous firmware version along with the new firmware version and contact info@epiphan.com Install firmware from a file Before getting started, ensure you have the firmware file accessible from your admin computer.
  • Page 308  12. Verify that the firmware version is the expected new version. Although unexpected, it is possible the firmware update fails. In this case, collect system information such as device serial number and, if known, the previous firmware version along with the new firmware version and contact info@epiphan.com...

  • Page 309: Support

    (Monday to Friday between 9am and 5pm Eastern)   Call: 1-877-599-6581 / 613-599-6581 From time to time, Epiphan support may ask you for logs from your system. Follow the instructions in this section to download the log files for support.   Download logs and "allinfo"...
  • Page 310 VGADVI Recorder Pro User Download logs and "allinfo" Guide  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Maintenance link in the Configuration menu; the maintenance page opens.  3. Select the Permanent Logs check box.  4.

  • Page 311: Configure Remote Support

    Remote support is configured by default to connect to the Epiphan maintenance server with the domain name epiphany.epiphan.com. The system must be able to resolve this domain name to connect to the server and permit remote support. Remote support uses ports 22 and 30, therefore this port must be available for communication.

  • Page 312: Disable Remote Support

     10. If the system reaches the maintenance server, ensure your firewall, if you have one, has port 30 open for the system.  11. Confirm with Epiphan support that they are able to access your VGADVI Recorder Pro for remote troubleshooting.

  • Page 313: Storage Disk Maintenance

    Recorded files File and recording transfer. Disk space can also be checked via the Epiphan Live control interface. See Configuring Dashboard panels for visual confidence monitoring for more information. To check disk storage space:  1. Login to the Admin panel as admin or operator. See Connect to the Admin panel.

  • Page 314: Schedule Disk Check

    VGADVI Recorder Pro User Schedule disk check Guide Schedule disk check A disk maintenance schedule is used to check the system storage drives for errors. Two values are supplied, one to specify the number of system restarts that should occur before disk check, and the second to specify the number of months before performing a disk check.

  • Page 315: Rebuild Or Replace Storage Disks

    Do not interrupt power to the system during the disk check.  4. When the disk check is complete, the main page returns and a summary is shown.  5. If any unrecoverable errors are detected, contact Epiphan support. Rebuild or replace storage disks The rackmount VGADVI Recorder Pro can be optionally configured with storage configured in a RAID array.
  • Page 316 VGADVI Recorder Pro User Rebuild or replace storage disks Guide When purchasing a new disk set, ensure that the drives in the new set are identical (brand, size, and type). To change the disk set:  1. Power down the VGADVI Recorder Pro.  2.
  • Page 317 VGADVI Recorder Pro User Rebuild or replace storage disks Guide...
  • Page 318 VGADVI Recorder Pro User Rebuild or replace storage disks Guide Table 39 RAID Array Types Label Description Diagram Block level striping writes data across multiple disks in parallel. This configuration divides the storage between multiple drives; provides read/write performance RAID 0 improvements but does not provide fault tolerance.
  • Page 319  4. When the rebuild is complete, the message box indicates whether or not it was successful.  5. In the unlikely event that the rebuild was not successful, you may try it again, and if still not successful, contact Epiphan support.

  • Page 320: Verify Raid Storage

    VGADVI Recorder Pro User Verify RAID storage Guide Verify RAID storage The rackmount VGADVI Recorder Pro can be optionally configured with storage configured in a RAID array. Use the strategies described here to determine if you are using a RAID array and if it is in good health. To check if the disks are configured for RAID:  1.

  • Page 321: Read Data From Removed Storage Disks

    VGADVI Recorder Pro User Read data from removed storage disks Guide  5. If using RAID 1 and one of the disks is down, the following warning is displayed. Consider replacing the disk pair at your earliest convince.  6. If using RAID 1 and a disk has recently been replaced, the system lets you know it is synchronizing data to the new disk.
  • Page 322 VGADVI Recorder Pro User Read data from removed storage disks Guide If using multiple drives and one of the drives fails or is removed, then the RAID needs to be rebuilt. The files stored on the remaining drive(s) will need to be downloaded via Admin panel, AFU or FTP prior to RAID rebuild.
  • Page 323 VGADVI Recorder Pro User Read data from removed storage disks Guide  7. Verify that the output is similar to this, with the disk in a clean state and the correct RAID level indicated: (Only one disk is used in the example. If you are using multiple disks, the output will be a bit different.) /dev/md0: Version : 1.2 Creation Time : Thu Jan 16 12:55:36 2014...

  • Page 324: Third Party Integration

    VGADVI Recorder Pro User Third party integration Guide Third party integration VGADVI Recorder Pro has a comprehensive set of APIs to allow integration with third party tools. You can use either the HTTP or RS-232 commands to configure your system exactly how you need it. For example you can start and stop recordings, you can configure meta data on a channel, or even change a channel's frame size and encoding settings.

  • Page 325: Control With Rs-232 / Serial Port

    To connect your control equipment to the VGADVI Recorder Pro you will need a standard RS-232 null-modem cable and a USB to RS-232 serial adapter cable. Adapter cables are not included with the VGADVI Recorder Pro. Only certain adapter chipsets are supported, Epiphan recommends this adapter cable from Startech.
  • Page 326 VGADVI Recorder Pro User Control with RS-232 / serial port Guide Label Description / Options when your control terminal requires it (see control terminal manual). No flow control is used. Only select this if your control terminal requires it (see control None terminal manual).
  • Page 327 VGADVI Recorder Pro User Control with RS-232 / serial port Guide The table describes the RS-232 commands supported by the VGADVI Recorder Pro. Table 41 Supported RS-232 Commands Command Name Description Recording Commands Starts recording for the provided channel or recorder. This can alternatively be accomplished with the following set commands: START.<channel>...
  • Page 328 VGADVI Recorder Pro User Control with RS-232 / serial port Guide Command Name Description Configuration Commands (see Configuration keys for third party APIs for available keys) GET.<channel>.<key> Gets the saved value of a given parameter for the specified channel or recorder. GET.<recorder>.<key> SET.<channel>.<key> Sets the value of a given parameter for the specified channel or recorder. The value is not saved until the SAVECFG command is sent.
  • Page 329 VGADVI Recorder Pro User Control with RS-232 / serial port Guide Command Name Description   Stopped   Uninitialized The Uninitialized status is sent when there is an internal error. Check the system for more details. RS-232 / Serial port command examples The following examples demonstrate how to use some of the RS-232 commands supported by the system.
  • Page 330 VGADVI Recorder Pro User Control with RS-232 / serial port Guide 5. To set the frame size (resolution) on channel 2, enclose the parameter in quotes to preserve the spaces: SET.2.framesize="640 x 480" SAVECFG 6. To enable broadcasting audio on channel 2: SET.2.audio=on SAVECFG 7.

  • Page 331: Control With Http Commands

    VGADVI Recorder Pro User Control with HTTP commands Guide Control with HTTP commands VGADVI Recorder Pro has an HTTP API interface for configuration and control by a third party application or with a script that sends commands to the system as a series of URLs. This section covers the following topics:  ...
  • Page 332 VGADVI Recorder Pro User Control with HTTP commands Guide To Get configuration settings: http://<address>/admin/channel<N>/get_params.cgi?key (or for recorders, add 'm' before the recorder number, i.e. channelm1 for recorder 1) http://<address>/admin/channelm<N>/get_params.cgi?key To Set configuration settings: http://<address>/admin/channel<N>/set_params.cgi?key=value (or for recorders, add 'm' before the recorder number, i.e. channelm1 for recorder 1) http://<address>/admin/channelm<N>/get_params.cgi?key Where <address>...
  • Page 333 VGADVI Recorder Pro User Control with HTTP commands Guide get_param using wget: wget --http-user=admin --http-passwd=<password> http://<address>/admin/channel<N>/get_ params.cgi?<key>[&<key>] set_param using wget: wget --http-user=admin --http-passwd=<password> http://<address>/admin/channel<N>/set_ params.cgi?<key>=<value>[&<key>=<value>] HTTP command examples Some configuration of the VGADVI Recorder Pro can be done by non-interactive http commands. The following examples demonstrate how to use wget to exercise some of the HTTP commands supported by the system.
  • Page 334 VGADVI Recorder Pro User Control with HTTP commands Guide wget --http-user=admin --http-passwd=pass123 http://192.30.23.45/admin/channel2/set_ params.cgi?rec_enabled="" 5. To start recording on recorder 2: wget --http-user=admin --http-passwd=pass123 http://192.30.23.45/admin/channelm2/set_ params.cgi?rec_enabled=on Global variable HTTP command syntax for custom layouts Your VGADVI Recorder Pro can create global variables via HTTP for use specifically with custom layout as responsive text overlay elements.
  • Page 335 VGADVI Recorder Pro User Control with HTTP commands Guide http://<address>/admin/set_variables.cgi?name1=value1[&nameN=valueN] For values with spaces, encode space as %20. (i.e.: set_variables.cgi?name1=640%20x%20480) To erase a previously set variable, simply set the variable's name with an empty space. Example: "http://192.168.0.129/admin/set_ variables.cgi?gpsvar1=N103%2068201%20W765%2029712&gpsvar2=S490%2018731% 20E756%2019890&gpsvar3=N123%2046891%20W345%2065431&gpsvar4=S767%2033410 %20E770%2004513" sets: "gpsvar1"...
  • Page 336 VGADVI Recorder Pro User Control with HTTP commands Guide gpsvar2=S490 18731 E756 19890 gpsvar3=N123 46891 W345 65431 gpsvar4=S767 33410 E770 04513" To learn how to use global variables as text overlays in custom channels, see Add a text overlay (custom channel).

  • Page 337: Configuration Keys For Third Party Apis

    VGADVI Recorder Pro User Configuration keys for third party APIs Guide Configuration keys for third party APIs Using HTTP or RS-232, you can send commands to the system to query or configure the system. For the RS- 232 and HTTP syntax see Control with RS-232 / serial port Control with HTTP commands.
  • Page 338 The value is read-only. Name of the vendor. vendor Epiphan Video The value is always “Epiphan Video”. The value is read-only. System-level settings keys (read/write) The following read/write system-level setting keys are supported. The channel number can be omitted from the command when requesting the value for these keys.
  • Page 339 To enable firmware update checking, set to on. enabled empty string ("") To disable firmware update checking, set to an empty string (""). To give this system a name in the Epiphan discovery utility, description string specify a description string.
  • Page 340 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Values Description rec_prefix string Specifies a prefix for the recorded filenames. rec_sizelimit integer Specifies the file size limit, in kilobytes (kB). string (no quotes) Specifies the time limit before a new recording file is created. rec_timelimit hh:mm:ss For example, for 3 hour recordings, use 3:00:00...
  • Page 341 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Values Description IP addresses and/or ranges. empty string("") UPnP configuration keys The following settings are supported for UPnP streaming. Table 49 Supported UPnP Streaming configuration keys Values Description Enables sharing of recorded files via UPnP. share_archive To enable sharing files over UPnP, set to on.
  • Page 342 0 is brightest, 63 is darkest. Specifies phase adjustments for VGA signals. Generally not phase 0...31 used unless value is provided by Epiphan support. Specifies PLL adjustment. -999...999 Changes the number of pixels in the line. Specifies the number of seconds between auto-adjustments.
  • Page 343 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Values Description ac_allowips integer Displays a list of the allowed IP addresses for live streams ac_denyips integer Displays a list of the denied IP addresses for live streams Channel encoder configuration keys The following encoder settings are supported for each channel.
  • Page 344 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Values Description empty string ("") to on. To disable slicing, set to empty string (""). Integer vbitrate Gets or changes the video bit rate in kbit/s. Specifies the broadcast compression level. 1 (low delay) vbufmode For low delay when streaming, specify 1.
  • Page 345 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Table 53 Supported channel layout configuration keys Values Description Specifies which layout is currently active for the specified active_layout integer channel. Audio configuration keys The following audio configuration keys are supported. For more information on individual items listed, see Configure Encoding (Multi-source).
  • Page 346 Table 55 Supported Stream Publishing configuration keys Values Description Starts or stops streaming to CDN servers (RTSP, RTMP type streaming including Epiphan.tv, Original Livestream and Wowza Cloud). See Stream to a CDN. publish_enabled off / any other value To turn streaming on, set to on.
  • Page 347 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Values Description Use udp or "" for udp transport Use tcp for tcp transport. rtmp_username string Specifies the username for the RTSP server. rtmp_password string Specifies the password for the RTSP server. RTP/UDP configuration keys (Publish type 3) The following settings are supported when the publish type is set to RTP/UDP.
  • Page 348 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Values Description To enable sharing files over SAP, set to on. To disable sharing files over SAP, set to an empty string (""). sap_channel_no integer Specifies the SAP channel number. sap_group string Specifies the SAP group name.
  • Page 349 VGADVI Recorder Pro User Configuration keys for third party APIs Guide Table 61 Supported Content Metadata Configuration Keys Values Description Specifies the name of the author for the stream/recording. author string Refer to description above on handling white space (spaces) in the string. Specifies a comment for the stream/recording.

  • Page 350: Troubleshooting

    Verify that you are using the correct audio input by following the steps in Configure encoding No sound is coming from an audio source. Check the audio meter from the Dashboard view in Epiphan Live. See Monitoring video and audio sources. Captured SDI audio contains audible Ensure audio sample rate is set to 48 kHz.
  • Page 351 If you still cannot see the stream, try disabling your local computer firewall. If the issue is still not resolved, contact Epiphan Support at support@epiphan.com. The following tips can help diagnose image problems:  1. Ensure the source resolution is used as the output or recorded resolution.
  • Page 352 If recording will not start, check the Disk Status Information to Recording issues. see if the system is out of disk space. See Check disk storage space Recorded files. Reboot the system and try again. If the problem persists, Firmware upgrade fails. contact Epiphan support at support@epiphan.com.

  • Page 353: Limitations And Known Issues

    The automatically calculated frame size for HD VGA sources is occasionally incorrect. Workaround: This problem is caused due to cable degradation or poor cable connection. Re-seat or exchange your VGA cable. If the problem is still not resolved, visit the Epiphan Pearl support page for a custom EDID to resolve the issue.
  • Page 354 If the error has already occured, simply refresh the page in your web brower to restore monitoring panel previews.   Streaming status on the Epiphan Live Dashboard interface does not include information regarding Wowza Streaming Cloud transcoder settings. Workaround: Ensure the transcoder in the Wowza Streaming Cloud web interface is enabled.
  • Page 355 PCM audio if creating AVI files or to AAC audio if creating MP4 file recordings.   AFU status is sometimes inaccurately displayed in Epiphan Live and the Admin panel. Workaround: Perform occasional manual confidence monitoring/debugging on AFU queue to ensure files are being uploaded correctly.

  • Page 356: Previous Releases And Features

    Previous releases and features This section outlines the features introduced with previous product release. Release 3.15.3 features   Live video production   Live video switching   Video source cropping   Use a picture as a video source   Transparent PNG overlays  ...
  • Page 357   Stream branding and custom no signal image Preservation of source aspect ratio     Customizable stream background color (matte)   Personalized stream metadata   Introducing the mobile / tablet operator interface   Discovery of Epiphan devices   Mobile tethering...

  • Page 358: Software And Documentation License

    "Software" means the Licensor binary and/or bytecode software and/or firmware programs that are (i) specified in Your Order or that are included with or in the Epiphan Hardware Products specified in Your Order, (ii) are made available to You for download after acceptance of this Agreement, (iii) are packaged with this...
  • Page 359 "Your Order" means (i) the web forms provided by Epiphan or its applicable reseller or distributor for ordering Epiphan Hardware Products and related Software licenses, or (ii) written documents executed by Epiphan, or one of its resellers or distributors, and You in respect to Your purchases of Epiphan Hardware Products and/or related Software licenses.
  • Page 360 2. Your right to use the Software is conditioned upon Your timely payment of the full amount of fees due for: (i) the Epiphan Hardware Product(s) on which You want to use the Software; (ii) all support agreements You have entered into with Licensor or any of its distributors and/or resellers;...
  • Page 361 REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES WHATSOEVER ABOUT ANY INFORMATION AND/OR DATA THAT MAY BE PROCESSED BY OR MADE AVAILABLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE OR ABOUT ANY THIRD-PARTY SERVICE THAT MAY BE ACCESSIBLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE.
  • Page 362 Indemnified Parties as a result of (i) Your use of the Epiphan Hardware Products, Software and/or Documentation, (ii) any use of the Epiphan Hardware Products, Software and/or Documentation on Your behalf, (iii) the use of the Epiphan Hardware...
  • Page 363 Indemnified Parties as a result of (i) Your use of the Epiphan Hardware Products, Software and/or Documentation, (ii) any use of the Epiphan Hardware Products, Software and/or Documentation on Your behalf, (iii) the use of the Epiphan Hardware...
  • Page 364 Epiphan Hardware Products, Software and Documentation were developed exclusively at private expense, and are trade secrets of Epiphan Systems Inc. for the purpose of any Freedom of Information legislation or any other disclosure statute, regulation or provision.
  • Page 365 14. Intellectual Property: Epiphan, Epiphan Systems and Epiphan Video are tradenames, trademarks or registered trademarks of Epiphan Systems Inc. in certain countries. All Licensor product names and logos are trademarks or registered trademarks of Epiphan Systems Inc. in certain countries. All other company and product names and logos are trademarks or registered trademarks of their respective owners in certain countries.
  • Page 366 Environm ent al Inform at ion The equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment. In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems.
  • Page 367 This document may contain links to non-Epiphan web sites. These links are provided to you as a convenience, and Epiphan is not responsible for the content of any linked web site. Any outside web site accessed from the Epiphan web site is independent from Epiphan, and Epiphan has no control over the content of that web site. In addition, a link to any non-Epiphan web site does not imply that Epiphan endorses or accepts any responsibility for the content or use of such a web site.
  • Page 368 If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. Epiphan may, at its sole discretion and without notice, revise these terms at any time by updating this posting.
  • Page 369 © and ™ 2016, Epiphan Systems, Inc...

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