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Surveon NVR7312(2U) User Manual

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NVR7300 Series

User Manual

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Summary of Contents for Surveon NVR7312(2U)

  • Page 1: User Manual

    NVR7300 Series User Manual Release 1.2...

  • Page 2: About This Document

    About This Document This manual introduces the hardware components of NVR7300 series and describes how to install them. It also provides an overview of Server surveillance functionality, and includes the functions of Video Management Software for operating and monitoring a Server network. Version History Ver Version Description...

  • Page 3: Copyright Statement

    Surveon Technology Inc. Disclaimer Surveon Technology makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose.

  • Page 4: Table Of Contents

    Table of Contents About This Document ................. 2 Version History ................. 2 Copyright Statement ................3 Disclaimer ..................3 Trademarks ..................3 Table of Contents ................4 Safety Precautions ................19 Device Site Recommendations ............. 19 Energy Hazards Precaution ..............20 Chapter 1.
  • Page 5 2.5.3. Controller LED ..............33 2.5.4. Ethernet Port LEDs .............. 34 2.6. PSU & Cooling Module .............. 35 PSU/Cooling Module LEDs ............36 2.7. System Monitoring Features ............37 C Bus ................37 Audible Alarms ..............37 2.8. Expansion Enclosure Support ............. 38 Monitoring: ................
  • Page 6 4.2.2. Installation Procedure ............56 4.3. Hard Drives Installation ............58 4.3.1. Prerequisites ..............58 4.3.2. Hard drive Designation ............60 4.3.3. Replacing a Hard Drive ............61 Installing 3.5” HDD ..............61 Inserting and securing HDD tray ..........62 4.4.
  • Page 7 4.8. EonOne Lite ................87 Chapter 5. Basic System Settings ............89 5.1. Storage Management ..............89 5.2. Adding Cameras to the Server ............ 93 5.2.1. Automatic Scan for Cameras ..........93 5.2.2. Manually Adding Cameras ............95 5.3. Setting Recording Schedule ............97 5.3.1.
  • Page 8 Remove the Camera .............. 118 Keep Video Length-Width Ratio / Resize to Fit Window ....118 Object Counting (can only be set via remote client) ......118 6.4. Full Screen View ..............119 6.4.1. Entering Full Screen View ............. 119 6.4.2.
  • Page 9 8.3.2. Advanced Video Settings ............156 8.4. VI Setup ................159 8.4.1. Camera Motion Detection ............. 160 Configuring and Editing Detection Windows ........160 Deleting a Detection Window ........... 161 8.4.2. Object Motion Detection ............162 Enabling or Disabling a Detection ..........162 Configuring and Editing Detection Windows ........
  • Page 10 Configuring and Editing Detection Windows ........174 Testing Detection Windows ............175 Deleting a Detection Window ........... 175 8.4.8. Foreign Object Detection ............. 176 Enabling or Disabling a Detection ..........176 Configuring and Editing Detection Windows ........176 Testing Detection Windows ............177 Deleting a Detection Window ...........
  • Page 11 Patrol ................192 Zoom ................192 Focus ................192 ESC ................... 192 8.6. Deleting a Camera ..............193 8.7. Optimizing a Camera ............. 194 Chapter 9. Alarms and Events ............196 9.1. Alarm Rules ................. 196 9.1.1. Adding an Alarm Rule ............197 Conditions ................
  • Page 12 Module Name ............... 210 Device Name ............... 210 User Name ................210 Performing a Search .............. 210 9.2.3. System Alarm View ............. 211 9.2.4. Overall Status ..............214 Chapter 10. Failover and Backup ............216 Failover Topology ..............217 10.1. Multiple NVR Management ............. 218 Add ...................
  • Page 13 Capturing Screenshot ............. 236 Capturing Video Clip .............. 237 11.3. Backup Search ..............238 11.3.1. Creating a Backup Search ........... 238 Specified Time ..............238 11.3.2. Use of Various Views Selection ..........239 11.3.3. Camera Selection ............. 239 11.3.4. Timeline ................ 240 11.3.5.
  • Page 14 11.6.3. Use of Various Views Selection ..........258 11.6.4. Timeline ................ 260 11.6.5. Playback ................ 260 Capturing Screenshot ............. 262 Capturing Video Clip .............. 262 Chapter 12. VMS Setup ..............264 12.1. Camera ................264 12.1.1. Advanced Camera ............. 264 12.1.2.
  • Page 15 12.3.7. Missing Object ..............279 12.3.8. Foreign Object ..............279 12.3.9. Tailgating ..............280 12.3.10. Go In/Out ..............280 12.3.11. General Setting .............. 280 12.4. Record ................281 12.4.1. Schedule ................ 281 12.4.2. Storage ................. 282 12.4.3. Pre/Post Recording ............282 12.4.4.
  • Page 16 12.7.6. Port Mapping ..............297 12.8. System ................299 12.8.1. Log Viewer ..............299 12.8.2. Advanced ............... 300 12.8.3. Display ................300 12.8.4. Language ............... 300 12.8.5. Map Editor ..............301 12.8.6. General ................. 301 12.8.7. Optimize Settings ............. 301 12.9.
  • Page 17 13.3.3. PTZ Control ..............320 13.3.4. Playback Settings ............. 321 13.4. Installing and Starting the SPhone Client on iOS Devices ....322 13.4.1. Installing the SPhone Client (Optional)........322 13.4.2. Starting the SPhone Client ..........322 13.4.3. Checking the Software Version ..........323 13.4.4.
  • Page 18 Storage ................351 14.5. Workflow ................353 Enable Web Server / DDNS ............353 Back Up Configuration ............356 NVR Multiple IP Setup ............. 357 Copy Configuration to Multiple Cameras ........359 Backup Configuration ............. 360 14.6. Event Log ................362 Search ................

  • Page 19: Safety Precautions

    Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators  and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the consequences of accessing non-field-serviceable units such as the power supplies.

  • Page 20: Energy Hazards Precaution

    Available with sufficient space behind the device for cabling.  Energy Hazards Precaution The device should be installed according to specifications. This device should be operated at a site that is: This equipment is intended to be used in Restrict Access Location, like computer room.

  • Page 21: Chapter 1. Product Overview

    1.1. Features and Benefits The NVR7300 Linux RAID NVR is part of Surveon Corporate Series. Featuring 16-bay hot-swappable hard disks and RAID 1, 5, 6 data protection, the NVR7300 supports Full HD (1080P) video recording of up to 128 channels for the video retention period from 7 to 30 days.

  • Page 22: Specifications For The Nvr7300 Series

    1.2. Specifications for the NVR7300 Series 1.2.1 Hardware Specifications Product Series NVR7300 Product Name NVR7312(2U) NVR7316(3U) System Processor Intel Xeon E3 Quad Core 3.2GHz System Memory DDR3 16GB (up to 32GB) Operating System Linux Embedded System Storage 12/16 x 3.5" SATAII/SATAIII hard disk drives RJ-45: Gigabit Ethernet x 2 (default) Up to x 4 GbE port (optional) USB: USB2.0 x 2;...

  • Page 23: Vms Specifications

    1.2.2 VMS Specifications Live View  Real-time network camera discovery  Versatile views of various screen divisions Multiple views supported  View patrolling for single or multiple views  Real time video/event alarm monitoring   Support 3 installation modes and 5 different fisheye Dewarp display modes Support live audio ...
  • Page 24 Support batch setting IPCAM parameters  Support Health Check function   Support standby recording (Failover) Support offline recording with Surveon cameras  Support APC SMART-UPS  Language Support multiple language on VMS including English, Czech, Dutch, French, German, Italian, Japanese, Korean, Persian,...

  • Page 25: Chapter 2. Hardware Overview

    Chapter 2. Hardware Overview 2.1. Front Panel NVR7316 Function 1. Drive Trays Holds 3.5” HDDs 2. LED Panel Indicates the system status, including Service / Power / Cooling Fan / Thermal / System LEDs. 3. Handle To pull / push the enclosure out and into the cabinet when the enclosure is installed on a slide rail rackmount system.

  • Page 26: Rear Panel

    2.2. Rear Panel NVR7316 Series Function 1. Controller The controller module represents the server component of the system that contains a main circuit board with various output and connections at the rear. 2. Power supply unit & The hot-swappable PSUs provide power to the system. cooling module There is a cooling module within each PSU.

  • Page 27: Connection Between Raid And Jbod

    3U System Connection between RAID and JBOD The following rule applies when connecting RAID and JBOD(s):  2U systems connect to 2U JBODs.  3U systems connect to 3U JBODs. Chassis The RAID chassis is a rugged storage chassis divided into front and rear sections. The chassis is designed to be installed into a rack or cabinet.

  • Page 28: Led Panel & Status

    2.3. LED Panel & Status LED Panel The LED panel can be located on the chassis ear. 1. Service LED 2. Power supply status LED 3. Cooling module status LED 4. Temperature sensor status LED 5. System fault LED 6. Power button 7.
  • Page 29 Name Color Status White indicates that the system is being serviced or is requiring services. 1. Service White OFF indicates that the system is not being serviced nor is requiring services. Green indicates that the system is powered Green/ properly. 2.

  • Page 30: Drive Tray Bezel

    2.4. Drive Tray Bezel The drive tray is designed to accommodate separately purchased SAS or SATA interface hard disk drives. There is a release button (1) that can be used when retrieving disk drives from the chassis. To the right of the bezel plate, there is a drive busy LED (2) and a power status LED (3).

  • Page 31: Controller

    2.5. Controller 2.5.1. Controller Type There are two types of controller panels. The main difference is the LEDs. Type II controller will be used for illustration purposes. Type I Type II...

  • Page 32: Controller Connections

    2.5.2. Controller Connections 1. Reset to default button and LED 10. HDMI port (Video only, Res: 1920 x1080@60Hz) 2. PCI-E expansion slot 11. USB 2.0 port 3. Controller status LED 12. USB 3.0 port 4. Host Busy LED 13. 3.5mm microphone jack 5.

  • Page 33: Controller Led

    2.5.3. Controller LED 1 2 3 Name Color Status Green indicates that a RAID controller is operating healthily. Green/ Amber indicates that a component failure has 1.Ctrl Status Amber occurred, or inappropriate RAID configurations have caused system faults. It is also lit during the initialization process.

  • Page 34: Ethernet Port Leds

    2.5.4. Ethernet Port LEDs Name Status Status Green Green indicates 1Gb connection established. 1. Speed status LED Off indicates 10/100Mb connection established or no connection established. Steady amber indicates a connection has been 2. Link / established. Amber Flashing amber indicates data I/O.

  • Page 35: Psu & Cooling Module

    2.6. PSU & Cooling Module The two redundant, hot-swappable PSU have a power socket (1), power switch (2), PSU status LED (3), cooling module (4), retention screw (5) and an extraction handle (6). The cooling modules can operate at three rotation speed settings. Under normal operating conditions, the cooling fans run at the low speed.

  • Page 36: Psu/Cooling Module Leds

    PSU/Cooling Module LEDs The PSU (Power Supply Unit) contains the LEDs for the PSU and the cooling module statuses. When either of the unit fails, you need to replace the PSU as soon as possible. PSU & Cooling Module Status LED Status Description The system is connected to power supply but the power switch has...

  • Page 37: System Monitoring Features

    2.7. System Monitoring Features There are a number of monitoring approaches that provide the operating status of individual components. C Bus The detection circuitry and temperature sensors are interfaced through a non- user-serviceable I C bus. When JBODs are attached to RAID controllers, JBOD component status is reported through in-band protocols over expansion links that is managed by a proprietary enclosure service.

  • Page 38: Expansion Enclosure Support

    2.8. Expansion Enclosure Support Monitoring: A managing RAID system is aware of the status of JBOD components including those of:  Expander controller (presence, voltage and thermal readings)   Cooling module  Enclosure thermal sensor  Service (the Service signal to specify a specific enclosure) ...

  • Page 39: Hot-Swapping

    Hot-Swapping The system comes with a number of hot-swappable components that can be exchanged while the system is still online without affecting the operational integrity. These components should only be removed from the system when they are being replaced. The following components can be user-maintained and hot-swappable: ...

  • Page 40: Chapter 3. Software Overview

    Client. The client software provides the ability to monitoring and playback recorded videos from multiple cameras. And for users having multiple SMR/NVR/VMS Servers, Surveon Control Center (SCC) (its main functions are the same with the VMS) can be utilized to manage over the domain infrastructure.

  • Page 41: Module Framework

    3.2. Module Framework VMS/NVR Server  Combines video recording, archival and retrieval functionalities for  individual servers/standalone PCs. Serves as the connection point for client stations.  Local Domain Server  The interface between the VMS/VI Servers and any clients. ...

  • Page 42: System Architecture

    Software capable of accessing multiple Trusted VMS Servers through the  SCC Domain Server 3.3. System Architecture VMS operates in scalable client - server architecture. This architecture can be divided into three types: (1) Standalone Server (2) Standalone Server + Remote Client (Web Client/SPhone Client) (3) Multiple Servers + SCC Client.

  • Page 43: Standalone Server (Client-Server All-In-One)

    3.3.1. Standalone Server (Client-Server All-in-One) For users with standalone Server, the Local Client UI is used to manage NVR Server services: Application:  The Server, IP cameras are all in the same LAN. Use NVR as Server No installation needed. Use PC as Server Install both the VMS/NVR Server and VMS Client on a PC: ...

  • Page 44: Standalone Server + Remote Client (Web Client / Sphone Client)

    3.3.2. Standalone Server + Remote Client (Web Client / SPhone Client) For remote users to connect to SMR/NVR Server, a remote access, VMS Client installed on remote PCs is needed for live video monitoring, event recording playback access. Also, the Web Client, an ActiveX application (OCX) can be used for basic live viewing and event playbacks through the web browser, while SPhone Client can be used for basic live viewing on iPhone/Android devices.
  • Page 45 [NVR Server] Use SMR/NVR as Server No installation needed. Use PC as Server Install the VMS/NVR Server on a PC:  Insert the VMS/IPCAM product CD.  Click VMS Suite on the menu to start the installation.  Choose Advanced Setup to uncheck the VMS Client. If you don’t need video analytic functions, the VI Server can also be unchecked.

  • Page 46: Multiple Servers + Scc Client

    Application 2: Internet The Server, some of the IP cameras and the PC are all in the same LAN, while the other IP cameras are installed in remote location with Public IP. 3.3.3. Multiple Servers + SCC Client For users with multiple SMR/NVR Servers, SCC Client UI is used to manage over the domain infrastructure.
  • Page 47 Application3: Internet (1) The Servers, IP cameras and the PCs are in LAN A. (2) Some IP cameras are installed in LAN B, which is behind a different outer in a remote location. (3) Users are allowed to connect the SMRs/NVRs from remote PC over the Multiple Servers + CMS Client Internet.
  • Page 48  Choose Advanced Setup to select the SCC Client only. Note: (1) For users don’t have Surveon SMR/NVR series, please contact your dealer for the SCC installation file. (2) The SCC Domain Server can also be installed together with the SCC Client in the same PC by choosing Typical Setup.

  • Page 49: Network Requirements

    3.3.4. Network Requirements In order to preserve enough bandwidth for surveillance video, a surveillance network is presumed to be free of user/business traffic. Server software currently supports Class B and Class C type addresses. Currently the Server software only searches for Servers on the same subnet. Cameras should also reside on the same subnet.

  • Page 50: Port Forwarding

    3.4. Port Forwarding Port forwarding is a name given to the combined technique of: 1. Translating the address and/or port number of a packet to a new destination. 2. Possibly accepting such packet(s) in a packet filter (firewall). 3. Forwarding the packet according to the routing table. To illustrate its concept, two computers on the Internet that communicate with each other using TCP/IP or UDP/IP protocols(though the process is not limited to these) utilize ports to identify the opposite connection points of each other where the data...

  • Page 51: Port Forwarding For Accessing Vms Server

    3.4.1. Port Forwarding for Accessing VMS Server To enable port forwarding for accessing VMS Server, please follow the steps below: 1. Do Router Port Mapping for VMS/NVR Server Go to VMS Setup > Network > Port Mapping in VMS after it is installed.
  • Page 52 A Router Port Mapping window will prompt for entering port numbers. Please put in the numbers as listed below: Stream Port: 9090 Login: Port: 2809 Doman Data Port: 9060 Log Download Message Port: 15507 Log Download Data Port: 9080 2. Open Ports on the Router Host Ports: The private ports that the internal VMS/NVR Server use, which are unchangeable.
  • Page 53 9080 Log Download Data Port Note: Camera port (default: 80) and stream port (default: 6002) for accessing cameras should be opened while VMS/NVR Server and the cameras and are not in the same LAN.

  • Page 54: Chapter 4. Installation

    Chapter 4. Installation 4.1. Before You Start 4.1.1. Checklist for Operating Environment Users need to prepare the following devices to set up the surveillance system. NVR7300 series Network Video Recorder IP Camera Network Cameras (such as CAM2441) Network Existing LAN, Switch, Router (please see the Network Topology below) Storage Hard Drives...

  • Page 55: Slide Installation

    4.2. Slide Installation 4.2.1. Slide Rail Kit Contents The following table shows all accessories that came with the slide rail kit. Item Description Quantity Mounting bracket assembly, left-side Mounting bracket assembly, right-side Inner glides Flathead screws #6-32 L4 Truss head screws M5 x9.0mm M5 cage nuts M5 x 25mm M6 x 25mm...

  • Page 56: Installation Procedure

    4.2.2. Installation Procedure 1. Determine the exact position for enclosure installation (front and rear rack posts). 2. Refer to the illustration below to insert cage nuts into the front rack post and truss head screws to secure the slide rail. 3.
  • Page 57 U N L O C K U N L O C K U N L O C K 6. Make sure the inner glides on both sides of the enclosure meets the inner glide rail. Secure the enclosure using M5 or M6 screws from the front.

  • Page 58: Hard Drives Installation

    HDDs listed on our Approved Vendor List (AVL) to ensure reliability. Find the AVL on our web page: http://www.surveon.com/support/hardware.asp 4.3.1. Prerequisites Hard drives are separately purchased and when purchasing hard drives, the following factors should be considered: Capacity (MB/GB): Use hard drives that have the same capacity and rotation speeds.
  • Page 59 RAID Configuration: Below is a list of the level of fault tolerance for different RAID levels: RAID Level Max. No. of Failed Drives without Data Loss No fault tolerance. 1 drive fails and the data is lost. 1 (mirrored pair) Hard drive for storage: It is recommended to use hard drives that are of the same brand, capacity, rotation speed and same model in an enclosure.

  • Page 60: Hard Drive Designation

    4.3.2. Hard drive Designation Illustrations shown below are system hard drive slot number designations. Please familiarize yourself with the designations to avoid withdrawing the hard drive(s) out of the enclosure. 2U systems 3U systems The general alignment is from left to right and/ or top to bottom in numeric order as shown below.

  • Page 61: Replacing A Hard Drive

    Note: At least four (4) hard drives must be installed for RAID 5 or five (5) hard drives must be installed for RAID 6 to create an initial volume! 4.3.3. Replacing a Hard Drive Installing 3.5” HDD Removing the HDD tray Press the release button to open the bezel and gently pull the HDD tray out of the enclosure.

  • Page 62: Inserting And Securing Hdd Tray

    Front 3.5” 2.5” Inserting and securing HDD tray Insert with tray bezel open. Once the hard drives have been installed in the drive trays, the drive trays are ready to be installed into the system. With the tray bezel open, insert the installed hard drive and tray into the enclosure.

  • Page 63: Other Components Installation

    4.4. Other Components Installation 4.4.1. Installing PCIe Card (Optional) To install the PCI-E card, you need to remove the controller. Please confirm with support personnel on PCI-E card qualification before purchase / installation! Loosen the screws and remove the covers shown in the illustration below. Install the PCI-E card into PCI-E slot.

  • Page 64: Replacing The Power Supply Module / Cooling Module

    4.4.2. Replacing the Power Supply Module / Cooling Module The power supply units (PSU) are configured in a redundant configuration with each PSU housed in a robust steel canister. 4.4.3. Detecting a Failed PSU If a PSU module fails, the system notifies you through the following indicators: ...
  • Page 65 2. Loosen the retention screw that secures the extraction handle to the chassis. 3. To remove the PSU module, pull the extraction handle downwards to disconnect the PSU from the backplane connectors. Once dislodged, gently pull the PSU out of the system. If the system is mounted in a rackmount rack, use another hand to support its weight while removing the module.
  • Page 66 4. Insert the replacement module. Make sure the extraction handle is pointing outwards. Push the replacement PSU into the chassis, and when you feel the contact resistance, push the extraction handle towards the PSU module and it should engage the back-end connectors. 5.

  • Page 67: Connections & Expansions

    4.5. Connections & Expansions 4.5.1. System Connections for Initialization Note: Make sure you have at least installed ONE hard drive into the system. It is strongly recommended to install at least TWO hard drives upon initialization! The system connection requires the user to (1) Connect an Ethernet cable from the system to a switch / router (2) Place the CD that came with the system into your PC’s CD-ROM (3) Connect an Ethernet cable from the “SAME”...

  • Page 68: Sas Interface

    4.5.2. SAS Interface The SAS interface features a dual-ported connectivity with pins on both sides of its connector that include SAS primary links (1), power link (2) and underneath it, the SAS secondary links (3). The SATA drives have only one port that includes the SATA physical links (4) and the power link (5).

  • Page 69: Powering Up

    4.5.3. Powering Up Connecting the power cord Connect the power cords to the power socket (in blue) on both PSUs. Powering up the equipment 1. Power up the networking devices. 2. Power up the JBODs (if applied) by pressing the power switches on the rear panel. 3.

  • Page 70: Status Led When Powered-On

    4.5.4. Status LED When Powered-on Verifying status LEDs (front of enclosure) Observe the front of the enclosure. If the LED indicators show different status than described below, or if you hear an audible alarm, please contact customer support. Front panel LEDs: Service LED: Off Power LED: Green...

  • Page 71: Connecting Jbod

    4.5.5. Connecting JBOD The following illustration is the recommended JBOD expansion connection; the maximum of JBOD expansion connection is up to 3 sets. Setting JBOD IDs Use a small flat blade screwdriver to set the JBOD enclosure ID(s). A different ID number must be allocated for each JBOD.
  • Page 72 1st JBOD 2nd JBOD Last JBOD...

  • Page 73: Controller Module Of Jbod Models

    Controller Module of JBOD Models The expansion JBOD controllers features SAS expansion ports (1), SAS expansion port status LEDs (2), controller status LEDs (3), extraction levers and retention screws (4) and convection holes* (5). The expansion controller contains a circuit board within a metal canister, interfaced through hot-swap docking connectors at the back-end.

  • Page 74: Controller Led For Jbod Models

    Controller LED for JBOD Models Name Color Status Steady green indicates all 4 PHYs are validly linked to external devices. Green Blinking green indicates one of the 4 PHYs links has 1. SAS Link failed. OFF indicates all 4 PHYs are offline. Green indicates 6Gbps link speed.

  • Page 75: Connecting Interfaces

    4.5.6. Connecting Interfaces Overview of connection interfaces E t h e r n e t P C I e C a r d E t h e r n e t p o r t s S l o t ( o p t i o n a l ) p o r t s ( o p t i o n a l ) U S B 2 .

  • Page 76: Logging Into Nvr7300 Series

    4.6. Logging into NVR7300 Series The Local Client will prompt for the following information after the NVR7300 Series system is powered on:  Username: The username of the domain, which is always admin. Password: The password of the domain. Default password is admin. ...

  • Page 77: Run The Install Wizard

    4.7. Run the Install Wizard When you run the NVR series for the first time, you need to go through the following steps within the Install Wizard after logging in. Welcome: Use the dropdown list to select the language for the VMS. Click “Next” to go to the next step Confirm the number of your hard drives.
  • Page 78 Recording plan: Select the best storage configuration for the system. See the following table for reference. RAID Level Min. HDD Used RAID Description for Storage No protection, but maximum Non-RAID All of HDDs capacity. Best protection. Your data will be RAID 1 Half of HDDs mirrored.
  • Page 79 Note: (1) Use EonOne Lite to setup RAID level configuration. (2) When setup RAID for JBOD connections, please make sure to stop NVR recording firstly before configuration. (3-1) Default recording behavior: Select the best recording method. When Always recording is selected, every image will be recorded. When Motion recording is selected, only motion detected images will be recorded, and approximately 25~60% storage can be saved according to the levels of motion detection sensitivities you have set.
  • Page 80 Click “Next” to go to the next step Time. Time: Time setup should be done correctly; otherwise some of the functions will be affected. Set up the time zone before setting up the time. Note: Date/Time should be set correctly before recording. (4-1) Time synchronization: There are options to choose from.
  • Page 81 can be applied to all the connected devices. You can have the time on the system to be synchronized with the NTP time  server. Click “Next” to go to the next step Basic settings. Basic Settings: You can change or use the default password. Check the “Use Default Password”...
  • Page 82 Click “Next” to go to the next step Network. Network: Different network settings can be applied to 2 LANs if there are 2 LANs on the system. It is recommended to select “Auto detect”, since the system will detect if there is any DHCP server available. If yes, it will assign an IP address. You also can select “Use fixed IP”...
  • Page 83 After clicking “Next”, the wizard will start to initialize your system and go to the next step Progressing. If you wish to set up the local display, you can click this item and go to the Local display page. Local display: Select the best method for your scenario to have a balanced resource usage for the quality of recording and local display.
  • Page 84 Note: The system will restart when the setting is changed. Progressing: After clicking “Next” on the summary page, the wizard will start to initialize your system. This act will take a few minutes to complete. Once it is done, the system will reboot automatically. All complete: All the necessary settings are done.
  • Page 85 window and the system will be directed to the VMS. You can modify and configure more settings later in the setup page. (9-1) Camera detection: The system will detect the cameras in the same LAN. Click the detection result to go to the next step Add camera. Click “Finish”...
  • Page 86 Click “Finish” to close this window. You can also add cameras later in the setup page. After the wizard installation is done, you will see the Live View page from the Local Client.

  • Page 87: Eonone Lite

    4.8. EonOne Lite EonOne Lite: EonOne Lite is a browser-based Graphical User Interface (GUI) that can to monitor and manage the system. For more details, please refer to EonStor Lite Installation Manual. (1) You are recommended to log in to your computer as an administer or the root user before launching the installation / installation process.
  • Page 88 (1) When you access EonOne Lite for the first time, a Start Quick Setup will show up for configuring storage device guidance. Step 1 Configuring new partition You can see the front view and indicator lights of the storage device or JBODs (if any) displaying the status of the device(s) and hard drives.

  • Page 89: Chapter 5. Basic System Settings

    Chapter 5. Basic System Settings 5.1. Storage Management To access the information about the drives configured in your Server, click Setup to bring out VMS Setup window and then select Record to see and click Storage option for Storage Manager. All available Logical Drives, as well as their sizes, free space, and status will appear.
  • Page 90 Click the target drive first and then Settings. In “General” tab, click Check. Choose the RAID level, and then click Create Logical Drive to create the RAID configuration. The system supports recording to ISCSI and NAS. In “IP Storage” tab, you can authenticate targets by clicking CHAP to setup CHAP.
  • Page 91 Add: Click Add and input the required information to add more targets.  Delete: Click Delete to delete the selected.  Refresh: Click Refresh to refresh.  Target: Click Targets to see the setup result.  In “NAS” tab, you can add NAS in as the video storage. Click Add and input the required information to add NAS as the video storage.

  • Page 93: Adding Cameras To The Server

    5.2. Adding Cameras to the Server Cameras can be added to the Server in two ways: via an automatic scan or by manually inputting the camera information. 5.2.1. Automatic Scan for Cameras Right-click on the “Default Group” area to bring out the setting menu and select Scan For Camera.
  • Page 94  Vendor - Including ACTI, Afreey, AXIS, Arecont, BOSCH, Dahua,  Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC, LG, Panasonic, Surveon, and ONVIF. Model  To add a camera to the system, check the box by the camera entry. You may also check the Select All box at the bottom of the window to select all the cameras found.

  • Page 95: Manually Adding Cameras

    5.2.2. Manually Adding Cameras Right-click on the “Default Group” area to bring out the setting menu and select Add Camera to manually add a camera to the Server. In the camera window, fill out the following information: IP Address  Camera Port –...
  • Page 96 Vendor - Including Including ACTI, Afreey, AXIS, Arecont, BOSCH,  Dahua, Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC, LG, Panasonic, Surveon, and ONVIF. Stream Port – This value will automatically populate with the default  value for the Vendor and Model selected.

  • Page 97: Setting Recording Schedule

    5.3. Setting Recording Schedule 5.3.1. Recording Schedule Click to bring out VMS Setup window and select Record and then Schedule. The schedule grid corresponds to every hour in the week. Click on one of the 4 recording methods and then click on the grid area to “paint in” the method for the corresponding hour.
  • Page 98 Click the Apply button to apply the schedule and OK to exit the dialog.

  • Page 99: Setting Up Live View

    5.4. Setting up Live View An important part of monitoring your surveillance network is to have the right views so that you will have the optimum viewing angle to discern a situation. The default view setting is 4x4. From the Camera List, you can click and drag each camera into separate frames. The camera output will be displayed in the frame.

  • Page 101: Chapter 6. Live View

    Chapter 6. Live View Live viewing is a crucial part of any surveillance system. Having the right view can be the crucial difference between catching an event as it happens and missing it altogether. VMS provides powerful tools to manage the viewing experience to help ensure that monitoring personnel are always on top of any event.
  • Page 102 Log - This area contains all the logs, system, video, storage, network status information. Details – List all the detailed logs for review, query and export. 10. Alarm – When triggered, the icon will flick with a red colored alarm 11.
  • Page 103 projection , a split-window , a 4 split-window with 3 enlarge windows and 1 original image window, an enlarged window and the original fisheye view Date and time Signed in User Account Logout About contains version and product information Enclosed with the user manual Setup button Shutdown button 13.

  • Page 104: View Setup

    6.2. View Setup 6.2.1. Switching Between Different Screen Divisions Creating and Using New Screen Divisions When a view is created, it has a default screen division setting, however when using the view, it may be useful to change the number of screen divisions. This does not create a different view, but divides the existing view into a new set of divisions.

  • Page 105: Fisheye View

    Fisheye View Click the Fisheye button in the button area when using a fisheye camera. This will bring out a selection of views for fisheye camera to have better view results. Select according to the way your fisheye is installed to have a best viewing result, Ceiling Mount, Table/Floor Mount or Wall Mount.

  • Page 106: Fisheye Tracking

    1 enlarged view window and 1 an original fisheye window. Place the colored box in the original fisheye window on the upper right corner to have a detailed view projected. original fisheye view Fisheye Tracking Select one camera and click the Fisheye button in the top tab when using a fisheye mode.

  • Page 107: E-Map

    The fisheye tracking mode will be displayed in the bottom of Main View section, providing automatically rotating view. E-map Click the E-map button in the button area to open an existing E-map or create an E-map. When there is an existing E-map, the E-map will be shown as below. You can click the set camera on the map to see its surroundings.
  • Page 108 When there is no E-map stored, the system will ask you to add an E-map. Follow the steps below to create an E-map. 1. Prepare layout drawings or a map of the area being surveyed. 2. Click the Add button to bring out the Add Map window.

  • Page 109: Secondary Display

    3. Click the Browse button to open a windows dialog. Select your map and click the Open button. The drawing will be stored in the Server. 4. Enter a name for the map in the Map Name field. 5. Click Save. Once successfully added, an E-map node will appear. 6.

  • Page 110: Functionality Within Views

    6.3. Functionality within Views Right clicking an active window will cause a function list to appear. These are settings and functions that can be changed within the live-view window. 6.3.1. Object Tracking Object tracking can be used to track object. Only one channel could be added to do the object tracking.

  • Page 111: Digital Zoom

    6.3.2. Digital Zoom Digital zoom increases the view size without increasing resolution. The digital zoom function can be used within any panel (even in full screen mode) with the following steps: Right-click the panel that zoom is required on, and select Digital Zoom to activate the function.
  • Page 112 The following table explains the buttons: Snapshot Audio volume Time range can be set when viewing the playback. Full frame mode Key frame mode Saves video clips/Exports selected clips Clear all the Cue-Ins and Cue-Outs...

  • Page 113: Manual Recording

    Set Cue-In marker for clip start Set Cue-out marker for clip end Automatic reply the clip. (From Cue-in to Cue-Out) Play backwards Starts video playback Pause video playback Stops video playback. Jumps to the previous frame Jumps to the next frame Jumps to the previous segment Jumps to the next segment The play speed can be adjusted from 1x to 8x.

  • Page 114: Others

    6.3.5. Others Image Settings Camera image settings can also be accessed by right-clicking the panel containing the camera video and selecting Others > Image Settings.
  • Page 115 Adjust the following sliders to change the camera image: Brightness – The overall lighting level of the image. This value can be  used to boost or reduce the apparent lighting of the image. Saturation – The overall color intensity of the image. This value can be ...

  • Page 116: Insert Image

    Insert Image The panel can be replaced with a user overlay. To overlay an image on top of a panel: Right-click the panel and choose Others > Insert > Image. The system will prompt you to choose an image file. Choose an image file, valid image types are JPEG, BMP, TIF and PNG.

  • Page 117: Send To Large Channel

    Send to Large Channel When the view with different sizes is selected, views in smaller divisions can be switched to the larger division. To perform this action, right-click the panel corresponding to the camera and choose Others > Send to Large Channel. Reconnect In some cases it may be necessary to manually reset the connection to a camera.

  • Page 118: Remove The Camera

    Remove the Camera The Cameras can be removed by clicking Others > Remove Camera. Keep Video Length-Width Ratio / Resize to Fit Window The image can be set as the length-width ratio or resize to fit window by clicking Others > Keep Video Length-Width Ratio / Resize to Fit Window. Object Counting (can only be set via remote client) Object Counting result can be displayed (if it has been set) by clicking Others >...

  • Page 119: Full Screen View

    6.4. Full Screen View 6.4.1. Entering Full Screen View From any view, you can switch to full screen mode by clicking on the full screen button located above the main viewing window. Optionally you may also choose to view a single frame in full screen mode by double clicking on the frame. 6.4.2.

  • Page 120: Chapter 7. Server Setup

    Chapter 7. Server Setup This section deals with Server setup procedures. 7.1. Server Settings 7.1.1. General Server Settings The following sections deal with Server settings that can be configured under the Server Settings menu. Click to bring out VMS Setup window and select System and then select General Server Settings.
  • Page 121 Storage Quota  In the Minimum Free Space field, the Minimum space required for storage is shown. The storage will be last for 30 days. Click on the items in the Position section and use the Up and Down buttons to change the storage priorities. Time Setup ...
  • Page 122 To synchronize the system time with the external server, check the option ”Automatically synchronize time with external server” to enable this functionality. And input the IP address of the external server in the External Server field. Check the option “Make this NVR as an NTP server” to enable this functionality. And check the option “Apply to all camera”...

  • Page 123: To Perform Notification Setting

    7.1.2. To Perform Notification Setting Click to bring out VMS Setup window and select Alarm and then select Email Notification or SMS Notification.
  • Page 124 Click Email Notification tab to continue. SSL: Tick this option to enable SSL (Secure Sockets Layer) and to enhance security. Server Address: You may either enter the URL (such as smtp.abc.com) or IP address of the SMTP server that the Server will use to deliver E-mail notifications.
  • Page 125 E- Mail Title: Enter the subject of your notification E-mails, e.g., Server- xxxsite1notification in the field. E- Mail Content: Enter a short message in the large field to describe the Server or a surveillance network. Click the SMS Notification to continue. Contact Number: Enter the phone numbers that will receive SMS notifications.

  • Page 126: Scheduling Recording

    7.1.3. Scheduling Recording Click to bring out VMS Setup window and select Record and then Schedule. The schedule grid corresponds to every hour in the week. Click on one of the 2 recording methods and then click on the grid area to “paint in” the method for the corresponding hour.

  • Page 128: Storage Management

    7.1.4. Storage Management To access the information about the drives configured in your Server, click to bring out VMS Setup window and then select Record to see and click Storage option for Storage Manager. All available Logical Drives, as well as their sizes, free space, and status will appear.
  • Page 129 Click the target drive first and then Settings. In “General” tab, click Check. Choose the RAID level, and then click Create Logical Drive to create the RAID configuration. The system supports recording to ISCSI and NAS. In “IP Storage” tab, you can authenticate targets by clicking CHAP to setup CHAP.
  • Page 130 Delete: Click Delete to delete the selected.  Refresh: Click Refresh to refresh.  Target: Click Targets to see the setup result.  In “NAS” tab, you can add NAS in as the video storage. Click Add and input the required information to add NAS as the video storage.

  • Page 131: Pre/Post Recording

    7.1.5. Pre/Post Recording Video streams are constantly processed and cached in memory. The server can trace back and preserve video/images from several minutes before and after the occurrence of an alarm. Click to bring out VMS Setup window and select Record and then select Pre/Post Recording.

  • Page 132: Individual Schedule

    7.1.6. Individual Schedule Schedules can be set for individual camera. Click to bring out VMS Setup window and select Record and then select Individual Schedule.
  • Page 133 The following pop-up window will appear: The schedule grid corresponds to every hour in the week. Click on one of the 2 recording methods and then click on the grid area to “paint in” the method for the corresponding hour. Click OK to save the settings and exit the dialog. Click Copy Settings to have the same settings applied to other cameras.

  • Page 134: Eononelite

    7.1.7. EonOneLite Click to bring out VMS Setup window and select Record and then click EonOneLite. Click Continue to open EonOneLite platform. Click Shutdown to end NVR service. Note: Only specific NVR models support this feature.

  • Page 135: Chapter 8. Camera Setup

    Chapter 8. Camera Setup This section deals with Camera setup procedures. These options can be accessed by right-clicking the Camera entry in the Camera List below the Live View. 8.1. Adding Cameras Cameras can be added to the Server in two ways: via an automatic scan or by manually inputting the camera information.
  • Page 136 Server, otherwise it will display Assigned. Camera Name – The default camera name (Make/Model)  Vendor - Including ACTI, Afreey, AXIS, Arecont, BOSCH, Dahua,  Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC, LG, Panasonic, Surveon, and ONVIF. Model  IP Address  Username ...
  • Page 137 (Optional) Double-click any camera entry to bring up the camera detail page. From this page you may change the following information: IP Address – Changing this value will affect connectivity.  Camera Port – The web access port, default is 80. ...

  • Page 138: Manually Adding Cameras

    8.1.2. Manually Adding Cameras To manually add a camera to the Server: Right-click on the camera to bring out the setting menu and select Add Camera. In the camera window fill out the following information: IP Address – Changing this value will affect connectivity. ...

  • Page 139: Managing Group

    Stream Port – Default is 6002.  User Name – This value is not always required.  Password – This value is not always required.  Camera Name – It is recommended you change this value if you have  more than one camera of this make/model.

  • Page 140: Rename The Group

    Default Group. Click Add Group to add the selected ones as a group. The system will ask for a group name. Input a group name and click OK. Rename the group To rename a group, click on the group you’d like to rename to bring out the editing window.

  • Page 141: Search Camera

    8.1.4. Search Camera Input the query in the search box and press Enter to search from the added cameras.

  • Page 142: Camera General Settings

    8.2. Camera General Settings 8.2.1. General Camera Settings Camera general settings include network connectivity settings, as well as basic camera name, description and icon settings. 1. Right-click the camera entry and select Camera Settings > General Camera. Or click to bring out VMS Setup window and select Camera and then select General Camera.
  • Page 143 Select a specific camera for general setting. There are two ways to specify the IP address for the camera. If you wish to automatically assign an IP address to the camera, use  DHCP services. If you wish to assign a fixed IP, select Fixed IP Address, and provide ...
  • Page 144 1. You may continue by editing any of the following options: Subnet Mask – a logically visible subdivision of an IP network.  Camera Port – This value will automatically populate with the default  value for the Vendor and Model selected. Stream Port –...

  • Page 145: Edit Camera

    8.2.2. Edit Camera Right-click the camera entry and select Camera Settings > Edit Camera for settings to the selected camera. Or click to bring out VMS Setup window and select Camera and then select Edit Camera.
  • Page 146 Select a specific camera for editing. In the Permissions section, enter a valid username in the User Name field and password in the Password field. Note: The system will not perform an active check on the username and password. Setting an incorrect username or password may affect camera connectivity and configurability.

  • Page 147: Osd Settings

    8.2.3. OSD Settings On cameras with OSD capabilities, these capabilities can be configured within the server. To configure the information for the on-screen display: 1. Right-click on the specific camera and select Camera Settings > OSD to bring out the OSD settings menu. Or click to bring out VMS Setup window and select Camera and then select OSD.
  • Page 148 Select a specific camera for OSD settings. Choose any of the following options: Show Name - Displays the input text on video.  Show Date – Displays the camera date.  Show Time – Displays the camera time.  Click Copy Settings to have the same settings applied to other ...
  • Page 149 2. Once Copy Settings button is clicked, the following window will appear. Select the cameras you’d like to have the same settings applied to save time.

  • Page 150: Privacy Mask Settings

    8.2.4. Privacy Mask Settings Privacy masks can be added on the video: Right-click on the specific camera and select Camera Settings > Mask to bring out the privacy mask settings menu. Or click to bring out VMS Setup window and select Camera and then select Mask.
  • Page 151 Select a specific camera for Privacy Mask settings. Click the New Region button to create a new privacy mask overlay, denoted by a border. Click and drag the overlay to move the overlay around the screen. Click and drag one of the six dots on the border to resize and reshape the overlay.
  • Page 152 The masked areas will be shown in black on the live view screen after the mask is saved. To delete the setting, go back to Mask Settings; click Clear to delete the setting.

  • Page 153: Camera Image And Quality Settings

    8.3. Camera Image and Quality Settings 8.3.1. Camera Image Settings To configure camera image settings: Right-click the specific camera entry and click Image > Image. Or click to bring out VMS Setup window and select Camera and then select Image. Select a specific camera for image settings.
  • Page 154 Note: You must be logged into the camera before changing settings or else the operation will fail. Adjust the following sliders to change the camera image: Brightness – The overall lighting level of the image. This value can be  used to boost or reduce the apparent lighting of the image.
  • Page 155 Contrast – The lighting difference between dark and light areas of the  image. This value can be used to boost or reduce apparent differences in lighting. Hue – The color cast of the image. This value can be used to ...

  • Page 156: Advanced Video Settings

    8.3.2. Advanced Video Settings Right-click the specific camera entry in the Camera List below the Live View, then click Image > Advanced Video. Or click to bring out VMS Setup window and select Camera and then select Advanced Camera. Select a specific camera for advanced camera settings.
  • Page 157 Note: You must be logged into the camera before changing settings or else the operation will fail. Select a video encoding method from the Encoding Method drop-down. Encoding methods will vary by camera type, but common ones include: MJPEG  H264 ...
  • Page 158 Fixed Bitrate – The camera image quality will be adjusted within a  fixed bitrate selected in the dropdown. Dropdown values will vary by camera. Fixed Quality – The camera bitrate will be adjusted to meet the  quality selected in the dropdown. Dropdown values will vary by camera.

  • Page 159: Setup

    8.4. VI Setup Right-click the specific camera entry in the Camera List below the Live View, then click VI Setup. Or click to bring out VMS Setup window and select VI.

  • Page 160: Camera Motion Detection

    8.4.1. Camera Motion Detection Camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas. Configuring and Editing Detection Windows To configure a new detection window: Right click the camera entry in the Camera List below the Live View, and click VI Setup >...

  • Page 161: Deleting A Detection Window

    Deleting a Detection Window To delete a new detection window: Right click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup > Camera Motion > Select Camera. Click the Close at the top right corner of the window to delete the window. Click OK to save the changes and exit the popup.

  • Page 162: Object Motion Detection

    8.4.2. Object Motion Detection Automatically detect the moving target entering the security area. When it moves, an alarm will be triggered. Enabling or Disabling a Detection Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup > Object Motion > Select Camera option. Select a specific camera for VI Setup.

  • Page 163: Testing Detection Windows

    Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of a window to drag it to the desired position. Click OK to save the changes and exit the popup. Testing Detection Windows Right-click the camera entry in the list of the Live View, then highlight and click the VI Setup >...

  • Page 164: Tampering Detection

    8.4.3. Tampering Detection Tampering detection involves using the software to determine when the camera has been improperly moved or redirected. Enabling or Disabling a Detection To enable or disable the detection functions: Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup >...

  • Page 165: Testing Tampering Detection

    Testing Tampering Detection To test a detection window:  Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup > Tampering > Select Camera option.  Click Save Reference Image to have a reference image saved and the system will use this saved image to compare with the live recording image to see if there is any different;...

  • Page 166: Forbidden Area Detection

    8.4.4. Forbidden Area Detection Forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. Enabling or Disabling a Detection To enable or disable the detection functions: Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup >...

  • Page 167: Testing Detection Windows

    Click the interior of a window to drag it to the desired position. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box. Click and drag the corners of the object box to define the minimum size of objects that will be detected.

  • Page 168: Intrusion Detection

    8.4.5. Intrusion Detection Intrusion detection involves using the software to analyze the video feed and detect intrusion larger than a certain size. Enabling or Disabling a Detection To enable or disable the detection functions: Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup >...

  • Page 169: Testing Detection Windows

    Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of a window to drag it to the desired position. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box.

  • Page 170: Deleting A Detection Window

    Deleting a Detection Window To delete a new detection window: Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup > Intrusion > Select Camera option. Highlight an existing detection window. Click the Clear button to delete the window.

  • Page 171: Virtual Fence

    8.4.6. Virtual Fence Virtual fence involves using the software to create a fence-crossing detection of the demanding object. Enabling or Disabling a Detection To enable or disable the detection functions: Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup >...

  • Page 172: Testing Detection Windows

    Click and drag the white arrows along the window border around the one/two- way arrow to resize the space between the fences/adjust the length of the fences. Turn the window border with the orange arrow to change the directions of the fences.

  • Page 173: Deleting A Detection Window

    there is any different; when the 2 images are different, the alarm will be triggered. Click the Begin Simulation button enable test detection. During testing a red border will appear if an object goes missing. Click End Simulation to end the simulation. Click OK to exit the popup.

  • Page 174: Missing Object Detection

    8.4.7. Missing Object Detection Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. Enabling or Disabling a Detection To enable or disable the detection functions: Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup >...

  • Page 175: Testing Detection Windows

    Click and drag the white dots along window border of a window to resize or reshape the window. Click the interior of a window to drag it to the desired position. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box.

  • Page 176: Foreign Object Detection

    8.4.8. Foreign Object Detection Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong. Enabling or Disabling a Detection To enable or disable the detection functions: Right-click the camera entry in the Camera List below the Live View, then highlight and click the VI Setup >...

  • Page 177: Testing Detection Windows

    Click the interior of a window to drag it to the desired position. If an object size has not yet been defined, select Define Object and click the New Region button to create an object box. Click and drag the corners of the object box to define the minimum size of objects that will be detected.

  • Page 178: Tailgating Detection

    8.4.9. Tailgating Detection This functionality is currently available for remote client only. Tailgating detection involves using the software to analyze the video feed and detect a tailgating object crossing over the restricted area. Note: Tailgating Detection can also be configured by clicking Camera List > Video Analytics >...

  • Page 179: Deleting A Dividing Line

    Click OK to exit the popup. Deleting a Dividing Line To delete a new dividing line: Right-click the camera entry in the Device Browser, then highlight and click the VI Setup > Tailgating > Select Camera option. Highlight the dividing line. Click the Clear button to delete the line.

  • Page 180: Go In/Out Detection

    8.4.10. Go In/Out Detection This functionality is currently available for remote client only. Go in/out detection involves using the software to analyze the video feed and detect a go in/out object crossing over the restricted area. Note: Go In/Out Detection can also be configured by clicking Camera List > Video Analytics >...

  • Page 181: Deleting A Detection Window

    Right-click the camera entry in the Device Browser, then highlight and click the VI Setup > Go In/Out Detection option. Click the Begin Simulation button enable test detection. During testing a red border will appear if any intrusion found. Click End Simulation to end the simulation. Click OK to exit the popup.

  • Page 182: Ptz Settings

    8.5. PTZ Settings In cameras equipped with any combination of pan, tilt or zoom (PTZ) functionality, these settings are used to configure the PTZ functions. 8.5.1. PTZ Settings The PTZ settings deal with the software PTZ control panel. These settings adjust how much the camera will pan, tilt, zoom, and focus with each control panel input.
  • Page 183 Or click to bring out VMS Setup window and select Camera and then select PTZ. Select a specific camera for advanced camera settings. Note: You must be logged into the camera before changing settings or else the operation will fail.
  • Page 184 2. Adjust the following sliders to increase and decrease the following speeds: (The higher the value, the higher the speed) Unsupported features on specific cameras will be grayed out. Auto Pan Speed – The speed which the camera will pan between the ...

  • Page 185: Ptz Preset Settings

    8.5.2. PTZ Preset Settings Certain preset pan/tilt/zoom values can be saved in order to move the camera quickly to a point of interest. To configure camera PTZ preset settings, right-click the specific camera with the PTZ functionality, then highlight and click PTZ Setup > Preset option.
  • Page 186 Select a specific camera for advanced camera settings. Note: You must be logged into the camera before changing settings or else the operation will fail. The popup will display the camera output, as well as a Position Setting pad. Note: You must be logged into the camera before changing settings or else the operation will fail.

  • Page 187: Adding A Preset

    Adding a Preset Use the directional pad to move the camera view. Use the center “home” button to return the camera to the default zeroed view. Once the camera reaches the point where a preset is desired, type a name into the Preset Point Name field.

  • Page 188: Ptz Patrol Settings

    8.5.3. PTZ Patrol Settings In cameras with PTZ functionality, one camera can be used to survey a large area. This can be done automatically using the patrol functionality. This function basically moves the camera between preset points in a fixed pattern. To configure camera patrol settings: Right-click the specific camera with the PTZ functionality, highlight and click the PTZ Setup >...
  • Page 189 Note: You must be logged into the camera before changing settings or else the operation will fail. Select a specific camera for advanced camera settings. Note: You must be logged into the camera before changing settings or else the operation will fail. 1.
  • Page 190 list in the order that they are to be viewed. Points can also be removed by highlighting them and clicking on the button. 2. Select the length of time the camera will dwell at each preset point before continuing from the Dwelling Time (Sec) dropdown. 3.

  • Page 191: On-Screen Ptz Controls

    8.5.4. On-screen PTZ Controls Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly within the local client software. These controls can be seen in the live view screen. Once your mouse hovers over the gray index marked by a red box below, you’ll see a PTZ panel.

  • Page 192: Functional Buttons

    the adjacent arrows. Clicking on the Home icon, located at the center of the pad, will re-center the camera. 8.5.6. Functional Buttons Home One position can be set as the Home position. Click on Home button to go to the Home position.

  • Page 193: Deleting A Camera

    8.6. Deleting a Camera Right-click the camera entry you wish to remove to bring out the options popup. Highlight and click the Delete Camera option.

  • Page 194: Optimizing A Camera

    8.7. Optimizing a Camera Optimizing the camera resets the camera so that it will correspond to the settings on the Server. To perform this operation: 1. Right-click the camera entry you wish to remove to bring out the options popup. Highlight and click the Optimize option.
  • Page 195 Select a specific camera for advanced camera settings. Note: You must be logged into the camera before changing settings or else the operation will fail.

  • Page 196: Chapter 9. Alarms And Events

    Chapter 9. Alarms and Events This section will guide the user through the detection setup and digital Inputs for detecting alarm conditions, the setup of digital outputs and alarm pop-ups and notifications, as well as the setup of alarm rules and schedules. 9.1.

  • Page 197: Adding An Alarm Rule

    Alarm handling in the VMS is divided into 4 distinct phases: 1. Rule: An alarm rule combines conditions with corresponding actions. 2. Condition: The condition is the triggering event for the alarm such as Motion/Video loss/Sensor Input/Clock Alarm, etc. 3. Action: Specifies steps and actions that can be undertaken when an alarm is triggered.

  • Page 198: Conditions

    4. Click the Save button to save the rule. Conditions The follow alarm conditions can be set to trigger the alarm: When configuring a camera, a detection area can be specified for the following detections: General Motion Detection / Foreign Object Detection / Forbidden Area Detection / Intrusion Detection / Go In/Out Detection / Missing Object Detection / Tampering Detection / Camera Motion Detection / Virtual Fence / Tailgating Detection.

  • Page 199: Sensor Input

    From this menu, click the checkboxes next to the cameras that have General Motion Detection configured. Optionally, check the All Cameras check box to use all the cameras available. Click the OK button to exit the menu. Sensor Input The alarm is triggered by a sensor input. For example this may include doorway entry sensors that are connected to the camera system.

  • Page 200: Disk Error

    Disk Error The alarm is triggered when a disk drive failure occurs. Video Loss When video input is lost, the alarm is triggered. Clicking on the Details button will pull up the Video Loss Settings menu, listing all the cameras. From this menu, click the checkboxes next to the cameras that will be used to trigger the Alarm.

  • Page 201: Recording Controls

    Choose a camera from the list. Select a preset point from the Pan to Preset dropdown that the camera will pan to. Select the preset that the camera will return to from the Restore Presets dropdown. Specify a duration that the camera will stay at the Pan to Action preset before returning to the Restore to Preset using the Duration slider.

  • Page 202: Alarm Sound

    SSL: Tick this option to enable SSL (Secure Sockets Layer) and to enhance security. Server Address: You may either enter the URL (such as smtp.abc.com) or IP address of the SMTP server that the Server will use to deliver E-mail notifications.

  • Page 203: Video Popup / E-Map

    Video Popup / E-Map When the alarm is triggered, a popup video appears on the local client. Clicking the Action button will pull up a menu. When the alarm is triggered, an SMS message will be sent. Checking this option will bring up the SMS Settings menu.

  • Page 204: Relay Output

    Note: Drivers for supported GSM/GPRS modems have already been installed on the server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on the Server to connect to a GSM modem. In the Contact Number field, enter the phone numbers that will receive SMS notifications.

  • Page 205: Ftp Setting

    When the alarm is triggered, a signal will be relayed to an external source such as a light switch, siren, or other external link. Clicking on the Action button brings up the External Relay Settings menu. In this menu: Choose a camera from the list. Select an output port to relay to.
  • Page 206 From this menu, use the following steps to schedule the alarm: Choose the rule that you wish to apply the schedule to. Click the Enable or Disable button to bring up a “paintbrush.” Click the cursor on the table to “paint” in a schedule. You may click and drag to paint a wide area.

  • Page 207: Event Log

    9.2. Event Log The event log is a comprehensive repository of all the events that occur on the system. You can find the event log on the left corner of the live view page. Click on the Details button to see the View Log window. Or click to bring out VMS Setup window and select System >...
  • Page 208 The view log splits into three types, System, concerning with individual modules, Event, concerning with cameras and Operation, concerning with users.

  • Page 209: Exporting A Log

    9.2.1. Exporting a Log If log entries exist, they may be exported by clicking on the Export Log button at the bottom of the View Log screen. This will open a dialog box, which prompts users to choose a location, and fill in a name for the saved log. Fill out the location and filename information and click OK to save the log file.

  • Page 210: Operation

    Operation These events include the console startup and stop, system usage, and other events that occur during system operation. Module Name The corresponding subfield for System Type is Module Name. In this selection box, the user can specify a module to search for errors on. The user may also choose to search over all modules by choosing All.

  • Page 211: System Alarm View

    9.2.3. System Alarm View When there an alarm occurred, the alarm icon will flash. Click on the flashing Alarm button on the left corner of the Live View page to see and manage the alarms. NOTE: The VI detection should be set beforehand and the Video Popup/E-Map should be enabled to activate this functionality.
  • Page 212 The following table explains the buttons: Snapshot Audio volume Time range can be set when viewing the playback. Full frame mode Key frame mode Saves video clips/Exports selected clips Clear all the Cue-Ins and Cue-Outs Set Cue-In marker for clip start Set Cue-In marker for clip end Automatic reply the clip.
  • Page 213 Starts video playback Pause video playback Stops video playback. Jumps to the previous frame Jumps to the next frame Jumps to the previous segment Jumps to the next segment The play speed can be adjusted from 1x to 8x.

  • Page 214: Overall Status

    9.2.4. Overall Status See the overall status on the left corner of the Live View page. Red light indicates something is not right while the green light shows everything is ok. System Status Hover over the System Status Icon to see the CPU and Memory usage. Network Status Hover over the Network Status Icon to see the network status.
  • Page 215 Camera Status Hover over the Camera Status Icon to see the camera status and see which one is out of order. Recording Status The overall recording status is shows as green or red.

  • Page 216: Chapter 10. Failover And Backup

    Chapter 10. Failover and Backup This section will guide the user to manage workgroups, adding, managing multiple NVR devices, scanning NVR devices and configure Failover control, storage manager, etc. VMS Client provides Workgroup features. To access these features, click to bring out VMS Setup window and select Workgroup.

  • Page 217: Failover Topology

    Failover Topology The series provides Failover solution which enables mutual backup to bring operation flexibility. No need to buy extra NVR devices for standby purpose only, the solutions use failover capability upon application failure, error or abnormal termination, not only serving as backup recorder but also with high availability, high data reliability and capability.

  • Page 218: Multiple Nvr Management

    10.1. Multiple NVR Management VMS Client provides Multiple NVR management features. To access these features, click to bring out VMS Setup window and select Workgroup and then Multiple NVR. After entering Multiple NVR management, it appears an empty table for first-time users.
  • Page 219 When add NVR devices by auto scanning, click “Add NVR from auto scan”. Please wait for a while. This step may take longer time to process the full list. Check the device names to add to the list and click OK. Use default ID/password to access and click OK. After successfully added the devices as workgroup, view the list from Multiple NVR icon again.

  • Page 220: Refresh

    Refresh Click Refresh button. It will renew the order of the items in the list. Delete Select one device. Click Delete button to remove the device from the workgroup.

  • Page 221: Failover Management

    10.2. Failover Management VMS Client provides Failover control management features. To access these features, click to bring out VMS Setup window. Select Workgroup and then select Failover. Failover Setting After adding all NVR devices in Multiple NVR, go to FailOver > Setting. The NVR devices have been added to the Failover list.
  • Page 222 Backup Server: Name of the local backup machine  IP Address: List the IP address of LAN1  Version: Software version on this machine  License: Remaining number of licenses to use  Model: Model name of the server  Protected: Check to get failover protection.
  • Page 223 Also, after selecting one detail item, users could check and change settings and advanced settings using the following buttons, Information, Edit, Delete or Setting.
  • Page 224 Information: Check the drive module to add as the disk type.  Edit: Select to enable or disable the device. Select data type. When  Share selection appears, if checked, the Share column will show “Yes” to represent public shared. Delete: Delete the device from the list.

  • Page 225: Failover History

    IP Storage: Add target portal. You can authenticate targets by  clicking CHAP to setup. NAS: Add NAS in as the video storage. Entering IP address and  other information, editing NAS, or deleting NAS here. Failover History In the Setting tab, click History button. The History table shows failover records of protected servers, including NVR names, starting backup time and ending time.

  • Page 226: Failover Status

    10.3. Failover Status 10.3.1. Failover in Live View Failover Status Icon When enables failover in the following table, the system fast starts failover protection status. Go to VMS > WorkGroup > FailOver > Setting. The small failover icon will appear on the top-right corner of Live View. When disables failover function in the above table by unchecking Failover option, the small icon on the top-right will disappear.

  • Page 227: Failover Status & Lights

    Failover Status & Lights When you click on the small Failover icon, the failover status windows will pop up to display backup servers’ status. It lists backup status and red/green lights. There are 3 backup statuses: Active, Inactive, or Standby. For protected server, the red light indicates connection failure and the green light indicates normal connection.

  • Page 228: Red Status Failover Icon

    Red Status Failover Icon In Live View, device icons below Live-View bar show green or gray color. When you add multiple NVRs to the system, the icon representing each device will list in the section. When the protected server terminates connection for 1 minute, the failover will take over tasks of failed NVR.

  • Page 229: Failover In Playback

    10.3.2. Failover in Playback Playback Status In Playback status, play the selected video. Select one protected server and drag it to the view screen.
  • Page 230 Play the video by clicking the play button. The blue bar represents recording of failover server when the protected server interrupts and the failover takes over. The green bar represents normal recording of the protected server. Blue bar Green bar...

  • Page 231: Chapter 11. Search And Playback

    Chapter 11. Search and Playback In many cases, such as investigations or for reference purposes, it may be useful to be able to replay video streams. The Server has the ability to store video from the IP cameras, as well as playback and export this video information. 11.1.

  • Page 232: Time Search

    11.2. Time Search 11.2.1. Creating a Time Search Specified Time Use the arrows, calendar and time boxes to specify a specific period for search/playback.

  • Page 233: Use Of Various Views Selection

    11.2.2. Use of Various Views Selection Users have the option of viewing the fisheye view or up to 16 recorded video streams at once, or just one stream at a time. Either of these options can be chosen by clicking on corresponding button in the button area above the main view screen. In both cases functionality and operation is the same.

  • Page 234: Timeline

    11.2.4. Timeline After choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the Select Date window.
  • Page 235 Note: The system may take a while to buffer the video before playback starts. A status line above the timeline will indicate portions that have been buffered. Jumping to un-buffered points in the video will cause the system to display an error message.

  • Page 236: Capturing Screenshot

    Starts video playback Pause video playback Stops video playback. Jumps to the previous frame Jumps to the next frame Jumps to the previous segment Jumps to the next segment The play speed can be adjusted from 1x to 8x. Capturing Screenshot 1.

  • Page 237: Capturing Video Clip

    Capturing Video Clip Make sure that the video clip is playing. When the beginning of the segment to be captured is reached, click the Cue In button. When the end of the segment to be captured is reached, click the Cue Out button.

  • Page 238: Backup Search

    11.3. Backup Search 11.3.1. Creating a Backup Search Specified Time Use the arrows, calendar and time boxes to specify a specific period for search/playback.

  • Page 239: Use Of Various Views Selection

    11.3.2. Use of Various Views Selection Users have the option of viewing the fisheye view or up to 16 recorded video streams at once, or just one stream at a time. Either of these options can be chosen by clicking on corresponding button in the button area above the main view screen. In both cases functionality and operation is the same.

  • Page 240: Timeline

    11.3.4. Timeline After choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the Select Date window.
  • Page 241 Note: The system may take a while to buffer the video before playback starts. A status line above the timeline will indicate portions that have been buffered. Jumping to un-buffered points in the video will cause the system to display an error message.

  • Page 242: Capturing Screenshot

    Stops video playback. Jumps to the previous frame Jumps to the next frame Jumps to the previous segment Jumps to the next segment The play speed can be adjusted from 1x to 8x. Capturing Screenshot 1. Click the Snapshot button located in the button area. 2.
  • Page 243 Click Yes when confirmed. Click No and redefine the Cue-In and Cue-Out. The video will be stored in the USB device. Please have your USB device ready.

  • Page 244: Search

    11.4. VI Search A VI search involves applying VI to existing recorded video in order to locate a specific event or action. To access the VI search, click the VI icon next to the fisheye icon in the button area. 11.4.1.

  • Page 245: Camera Selection

    Camera Selection Once a time period has been selected, the cameras available for each period will be listed in the Camera List. These cameras can then be dragged into one the search/playback box(es). Select a camera to perform the VI search on by clicking its entry. This will display an initial thumbnail of the camera output.

  • Page 246: Setting New Search Criteria

    Setting New Search Criteria To create a New VI search, follow directions in the following sections to set up the VI search. New in the playback control. Select an Event Type. Define the Trigger. Search Type Search All – Finds all events within the search range that trigger the VI ...

  • Page 247: Using The Search Results

    11.4.2. Using the Search Results Selecting the Result Search result thumbnail(s) will be displayed in the results box. Clicking the thumbnail will select the detection instance. The following information fields are available for each instance: Camera Name – The camera used to capture the video. ...
  • Page 248 Snapshot Audio volume Time range can be set when viewing the playback. Full frame mode Key frame mode Saves video clips/Exports selected clips Clear all the Cue-Ins and Cue-Outs Set Cue-In marker for clip start Set Cue-In marker for clip end Automatic reply the clip.
  • Page 249 Jumps to the next segment The play speed can be adjusted from 1x to 8x.

  • Page 250: Event Search

    11.5. Event Search An Event search involves searching for multiple tagged events over one more cameras. To access the Event search, click the Event Search icon next to the VI Search icon in the button area.

  • Page 251: Creating An Event Search

    11.5.1. Creating an Event Search Time Selection Use the arrows, calendar and time boxes to specify a specific period for search/playback. Once a date is selected, clicking on the boxes will allow you to specify a specific period to search/playback in 10 minute increments. Camera Selection Once a time period has been selected, the cameras available for each period will be listed in the Camera List.

  • Page 252: Setting Event Search Criteria

    Select a camera to perform the Event search on by clicking its entry. This will display an initial thumbnail of the camera output. Setting Event Search Criteria 1. Selecting Ignore will search for all labels. Choose an Event Type and/or a Label to search for.

  • Page 253: Using The Search Results

    11.5.2. Using the Search Results Selecting the Result Search result thumbnail(s) will be displayed in the results box. Camera Name – The camera used to capture the video.  Event Time – The time the event occurred.  Event Type – The type of VI detection (if any) that the event triggered ...
  • Page 254 Label can be added as Mark, Check, Clear and Suspicious. The following functions are available for playback: Snapshot Audio volume Time range can be set when viewing the playback. Full frame mode Key frame mode Saves video clips/Exports selected clips Clear all the Cue-Ins and Cue-Outs Set Cue-In marker for clip start...
  • Page 255 Set Cue-In marker for clip end Automatic reply the clip. (From Cue-in to Cue-Out) Play backwards Starts video playback Pause video playback Stops video playback. Jumps to the previous frame Jumps to the next frame Jumps to the previous segment Jumps to the next segment The play speed can be adjusted from 1x to 8x.

  • Page 256: Fisheye Search

    11.6. Fisheye Search 11.6.1. Creating a Fisheye Search Specified Time Use the arrows, calendar and time boxes to specify a specific period for search/playback.

  • Page 257: Camera Selection

    11.6.2. Camera Selection Once a time period has been selected, the cameras available for each period will be listed in the Camera List. These cameras can then be dragged into one the search/playback box(es). Select a fisheye camera for a fisheye search.

  • Page 258: Use Of Various Views Selection

    11.6.3. Use of Various Views Selection Select according to the way your fisheye is installed to have a best viewing result, Ceiling Mount, Table/Floor Mount or Wall Mount. Icon Description Reference conventional rectilinear projection, panorama view split-window, horizontal view 4 split-windows: 3 enlarged view windows and 1 original fisheye window.
  • Page 259 windows. 1 enlarged view window and 1 an original fisheye window. Place the colored box in the original fisheye window on the upper right corner to have a detailed view projected. original fisheye view...

  • Page 260: Timeline

    11.6.4. Timeline After choosing the cameras to view, the timeline for the camera is displayed below the video window. The timeline window displays a graphic representation of the video information available for the camera on the date and timeframe you have chosen in the Select Date window.
  • Page 261 Note: The system may take a while to buffer the video before playback starts. A status line above the timeline will indicate portions that have been buffered. Jumping to un-buffered points in the video will cause the system to display an error message.

  • Page 262: Capturing Screenshot

    Starts video playback Pause video playback Stops video playback. Jumps to the previous frame Jumps to the next frame Jumps to the previous segment Jumps to the next segment The play speed can be adjusted from 1x to 8x. Capturing Screenshot 1.
  • Page 263 When the beginning of the segment to be captured is reached, click the Cue In button. When the end of the segment to be captured is reached, click the Cue Out button. A popup window will appear for confirmation. Click Yes when confirmed. Click No and redefine the Cue-In and Cue-Out. The video will be stored in the USB device.

  • Page 264: Chapter 12. Vms Setup

    Chapter 12. VMS Setup 12.1. Camera Click to bring out VMS Setup window and select Camera to set the camera related settings. 12.1.1. Advanced Camera Advanced Camera allows you to configure the encoding method, resolution, maximum frame filter and the quality. See Chapter 8.3.2 Advanced Video Settings for more details.

  • Page 265: Osd

    12.1.2. OSD OSD allows you to configure the OSD overlay, such as camera name, date, time to show on the view. See Chapter 8.2.3 OSD Settings for more details. 12.1.3. General Camera General Camera allows you to configure the camera connection. See Chapter 8.2.1 General Camera Settings for more details.

  • Page 266: Ptz

    12.1.5. PTZ PTZ allows you to configure the PTZ cameras. See Chapter 8.5 PTZ Settings for more details. 12.1.6. Preset Preset allows you to configure the PTZ presets. See Chapter 8.5.2 PTZ Preset Settings for more details. 12.1.7. Patrol Patrol allows you to configure the PTZ patrol. See Chapter 8.5.3 PTZ Patrol Settings for more details.

  • Page 267: Mask

    12.1.9. Mask Mask allows you to configure the privacy mask settings. See Chapter 8.2.4 Privacy Mask Settings for more details. 12.1.10. Optimize Optimize allows you to configure the camera to the default settings. See Chapter 8.7 Optimize a Camera for more details.

  • Page 268: External

    12.2. External Click to bring out VMS Setup window and select External to set the external devices related settings. 12.2.1. I/O Box You can add I/O Box to have other external devices connected to the NVR to respond when there triggered. Click I/O box to see this setup page and click Add.
  • Page 269 In the resulting screen fill out information for the new I/O Box: IP address  I/O Box Port  Vendor: select from the drop-down list  Model: select from the drop-down list  Device Name: create a name for this device ...

  • Page 270: Edit

    Edit Click I/O box to see this setup page and click Edit. The editing page appears. In the resulting screen edit information for the selected I/O Box: IP address  I/O Box Port  Vendor: select from the drop-down list ...

  • Page 271: Joystick

    Click I/O box to see this setup page and select the I/O box you’d like to delete and then click Delete. 12.2.2. Joystick CH Products IP Desktop USB Joystick is supported for PTZ camera control. Connect the joystick controller to the USB port. The Joystick Settings Window will prompt after clicking Joystick.
  • Page 272 Goes to the view of the next camera. Starts auto pan. Stops auto pan. Manually records the video streams. Pops up an instant playback for five minutes. Brings up the full screen view. Captures a snapshot. Increase the zoom distance. Decrease the zoom distance.

  • Page 273: Ups

    12.2.3. UPS The system can connect to an UPS (Uninterruptible Power Supply) device to ensure continuous recording and survive power outages. Connect the UPS device to the USB port and input the required UPS IP Address and click Connect. Once the UPS device is connected successfully, the manufacture, the model, the serial number, and the estimated protection time will be shown.
  • Page 274 When selecting the APC as your UPS device, be sure to set the following settings before the connection. Go to APC’s Administration > SNMPv1 > access: check the option Enable SNMPv1 access and click Apply. Go to APC’s Administration > SNMPv1 > access control: rename the Community Name to Public and click Apply.
  • Page 275 After the setting, you can see the one you have set as below. Now you can follow the UPS connection procedures as described above and connect the set APC UPS device to the NVR.

  • Page 276: 276

    12.3. VI Click to bring out VMS Setup window and select VI to set the VI related settings. 12.3.1. Camera Motion Detection Camera motion detection involves using the camera hardware to analyze the video feed and detect motion in specified areas. See Chapter 8.4.1. Camera Motion Detection for more details.

  • Page 277: Object Motion Detection

    12.3.2. Object Motion Detection Automatically detect the moving target entering the security area. When it moves, an alarm will be triggered. See Chapter 8.4.2 Object Motion Detection for more details. 12.3.3. Tampering Detection Tampering detection involves using the software to determine when the camera has been improperly moved or redirected.

  • Page 278: Forbidden Area Detection

    12.3.4. Forbidden Area Detection Forbidden area detection involves using the software to analyze the video feed and immediately detect any object in specified areas. See Chapter 8.4.4 Forbidden Area Detection for more details. 12.3.5. Intrusion Detection Intrusion detection involves using the software to analyze the video feed and detect intrusion larger than a certain size.

  • Page 279: Missing Object

    12.3.7. Missing Object Missing object detection involves using the software to analyze the video feed and detect missing objects larger than a certain size. See Chapter 8.4.7 Missing Object Detection for more details. 12.3.8. Foreign Object Foreign object detection involves using the software to analyze a video feed and detect objects that do not belong.

  • Page 280: Tailgating

    12.3.9. Tailgating Tailgating detection involves using the software to analyze the video feed and detect a tailgating object crossing over the restricted area. See Chapter 8.4.9 Tailgating Detection for more details. 12.3.10. Go In/Out Go In/Out detection involves using the software to analyze the video feed and detect a go in/out object crossing over the restricted area.

  • Page 281: Record

    12.4. Record Click to bring out VMS Setup window and select Record to set the recording related settings. 12.4.1. Schedule A Recording Schedule can be created to apply to an entire Server. See Chapter 7.1.3 Scheduling Recording for more details.

  • Page 282: Storage

    12.4.2. Storage Open the Storage Manager that allows you to configure storage settings. See Chapter 7.1.4. Storage Management for more details. 12.4.3. Pre/Post Recording The Server can trace back and preserve video/images from several minutes before and after the occurrence of an alarm. See Chapter 7.1.5 Pre/Post Recording for more details.

  • Page 283: Eononelite

    12.4.5. EonOneLite Enter EonOneLite platform to operate the system. See Chapter 4.8. / 7.1.8. EonOneLite.

  • Page 284: Alarm

    12.5. Alarm Click to bring out VMS Setup window and select Alarm to set the alarm related settings. 12.5.1. Rule In the Alarm Rules, you can combine the alarm trigger conditions with action items such as event notification, video recording, and/or camera movements. See Chapter 9.1.

  • Page 285: Sms Notification

    12.5.3. SMS Notification Configure the SMS setting. See Chapter 9.1.1. Adding an Alarm Rule for more details. 12.5.4. Digital I/O It allows you to configure digital I/O port settings.

  • Page 286: Ftp Setting

    12.5.5. FTP Setting It allows you to configure FTP server settings.

  • Page 287: Account

    12.6. Account Click to bring out VMS Setup window and select Account to set the account related settings. In this session, accounts and their authorities can be edited, added, and deleted. 12.6.1. Accounts The Account List provides the following information about each account: Account Name ...

  • Page 288: Enable Ldap

    Enable LDAP When enable LDAP function, apply one server IP and domain name to login to the system. Use this domain account to login directly. Add Account To add an account to the domain:...
  • Page 289 1. Click the Add button at the bottom of the Account List screen. 2. In the resulting screen fill out information for the new account: Username  User Group – Select a user type for this user. There are four options: ...

  • Page 290: Editing An Account

    Editing an Account To edit an account to the domain: Access the Account List node in the VMS Setup. Select the account that you wish to edit by clicking on the account. Click the Edit button at the bottom of the Account List screen. In the resulting screen change any of the following account information: User Group –...

  • Page 291: Changing An Account Password

    o Viewer – This group is limited only to viewing, and has no access to configuration or performance statistics. Password/Confirm Password – If changed the password must be typed twice  for confirmation purposes. Description – A simple description of the user. ...

  • Page 292: Account Authority Settings

    Access the Account List node in the VMS Setup. Select the account that you wish to delete by clicking on the account. Click the Delete button at the bottom of the Account List screen. When prompted to confirm deletion click Yes to delete the account. The deletion will be reflected in the Account List.

  • Page 293: Network

    12.7. Network Click to bring out VMS Setup window and select Network to set the network related settings.

  • Page 294: Web Service

    12.7.1. Web Service For users who want to use the Web Client/Mobile Client, please fill in the following information for the Web Server settings. Click Start to begin web server and click Stop to end. Note: (1) User may just keep the default settings in the Web Server. (2) Do not set the Web Server Port as these port numbers –...

  • Page 295: Nvr Settings

    12.7.2. NVR Settings Users can change both the setting of the stream port and the IP address by editing the Server. 12.7.3. Multi LAN Multiple network cards can be supported. Their information is listed as below: Click the “Edit” to set the Network Card to DHCP Auto-Configuration or Fixed IP.

  • Page 296: Dhcp

    12.7.4. DHCP The VMS has built in DHCP server functionality. Although this function is disabled by factory default, it should be turned on in the event that there is no DHCP service available. When enabled, the VMS will assume DHCP Server duties and assign addresses within the range specified.

  • Page 297: Ddns

    12.7.5. DDNS DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to maintain a static connection address, even when its IP changes. Access using this feature is disabled by default. Connecting using DDNS requires registration on third-party websites for DDNS services.
  • Page 298 Stream Port: 9090 Login: Port: 2809 Doman Data Port: 9060 Log Download Message Port: 15507 Log Download Data Port: 9080 Open Ports on the Router Host Ports: The private ports that the internal VMS/NVR Server use, which are unchangeable. Global Ports: The public ports for remote clients to connect to the internal VMS/NVR Server.

  • Page 299: System

    12.8. System Click to bring out VMS Setup window and select System to set the system related settings. 12.8.1. Log Viewer Log can be viewed under the View Log menu. See Chapter 9.2. Event Log for more details.

  • Page 300: Advanced

    12.8.2. Advanced Settings concerning display and recording profile, dual stream recording, and view layout can be configured here. View Layout enables the users to select Live View mode. After selecting under View Layout section, the selected icons will appear on the top of the screen. The default setting is 1x1, 2x2, 3x3, 4x4.

  • Page 301: Map Editor

    NVR Series supports the following languages: Dutch, English, German, Italian, Japanese, Korean, Persian, Russian, Simplified Chinese, Spanish, Traditional Chinese, and Turkish. 12.8.5. Map Editor E-map can be configured here. See Chapter 6.2.1.5. E-map for more details. 12.8.6. General Server settings can be configured under the General Server Settings menu. See Chapter 7.1.1.

  • Page 302: Maintenance

    12.9. Maintenance Click to bring out VMS Setup window and select Maintenance to set the maintenance related settings. 12.9.1. Stream Info From here you can see all the stream information, such as channel, camera name, codec, resolution, FPS, and bit-rate.

  • Page 303: Upgrade

    12.9.2. Upgrade Upgrading can be done here. Have the USB with the upgrade patch file connected to the system. And then click the Rescan button. The upgrade patch file in the USB will be read and the upgrading can begin. Put the update file to the root directory of the USB device.

  • Page 304: Importing Parameters

    E-map Configuration  Storage Configuration  Account List  Importing Parameters To import parameters into the Server: Select the item that you wish to import by clicking on the item type. Click the Import button. A windows explorer dialog will appear. Select the file to import from the file explorer, and click Open to import the file.

  • Page 305: License

    12.9.4. License Extra supported channels can be added by purchasing licenses. Click Browse under Information Storage Address, and enter a file name for exporting the existing channel information. Inset one USB drive to your PC. Click Extract. The *.info file will be stored to the selected path or to the default path usually your desktop.

  • Page 306: Backup System

    12.9.5. Backup System The video recordings can be backed up to USB HDD devices and ISCSI. But it is not allowed to use the ones for recording to back up. Add a Backup Schedule Go to the Maintenance > Backup System. Click Add to bring out the Add task window.
  • Page 307 Add Task Window:  Select the cameras or check the option Select all to set backups. Input a Task Name.  Select a Task Mode: once, once a day, once a week, or once a month.  Select a start time and an end time. ...

  • Page 308: Edit A Backup Schedule

    Edit a Backup Schedule Go to the Maintenance > System Backup. Select the Task you’d like to modify and click Edit to bring out the Edit task window. Note: Only tasks in the waiting status can be edited. For completed or operating tasks, users can only delete them from the list.

  • Page 309: Stop A Backup Schedule

     Modify the selected cameras. Modify a Task Name.  Modify the Task Mode: once, once a day, once a week, or once a month.  Modify the start time.  Modify the backup driver.  Click OK to confirm the change. ...

  • Page 310: Delete A Backup Schedule

    Delete a Backup Schedule Go to the Maintenance > System Backup. Select the Task you’d like to delete and click Remove. 12.9.6. Clear SCC Data It allows you to clear the SCC /VMS data on the Domain Server.

  • Page 311: Remote Assistant

    12.9.7. Remote Assistant This functionality can be used for the technician to have a remote view and controls over your system to determine if there is any problem. 12.9.8. Database Rebuild This functionality can be used for the technician to rebuild system database after when stop recoding videos and turn off the system.

  • Page 312: Chapter 13. Remote Web Client And Sphone Client For Simple Use (Optional)

    Chapter 13. Remote Web Client and SPhone Client for Simple Use (Optional) For remote users, there are 3 methods for viewing. Remote Client: install Remote Client on remote PCs for live view and playback. Web Client: use the browser IE (Internet Explorer) and input the IP address of the camera for live view and playback.

  • Page 313: Software Installation For Remote Control

    13.1. Software Installation for Remote Control 13.1.1 Installing the VMS Note: For NVR7300 series, users have to install VMS Client on remote PC(s) when distant live viewing and playback are needed. 1. Insert the VMS/IPCAM CD-ROM. The CD should auto run. If it does not, open the CD manually and double-click autorun.exe.
  • Page 314 2. Choose a setup type from Typical and Advanced. Then Click Next when you are satisfied with your selection. You may choose to install among the following while Advanced Setup Type is selected: VMS Server Suite – Includes the VMS Server and Local Domain Server, ...
  • Page 315 The confirmation screen will display. Click Install. A progress bar will display, indicating installation progress. When installation is finished, an informational screen will display. Click Finish to complete installation.
  • Page 316 The system will prompt for a restart. A restart is required before the VMS will function correctly. You may choose to immediately automatically restart your computer, or restart your computer later. Clicking Finish will apply your choice.

  • Page 317: Starting The Vms Client

    13.2. Starting the VMS Client To start the software, click Programs > VMS Suite > VMS Client under the Windows Start menu. The software will prompt for the following information: Access Method – Directly Access or Internet Port Forward.  Type –...

  • Page 318: Logging Out

    After logged in, you’ll see the following images. For VMS Remote Client configurations, please refer to the VMS User Manual. 13.2.1. Logging out The Client can be logged out of all the Servers configured on the system by pressing the Logout button on the upper right hand corner in the GUI. Logging out of individual servers can be achieved by double clicking the server entry and clicking the Yes button on the confirmation screen.

  • Page 319: Starting The Web Client

    13.3. Starting the Web Client Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP address + “/webclient” in your web browser’s URL location, e.g. http://172.18.6.9/webclient to download the Web Client application. Note: Please check the web server settings in the VMS Setup first. After the Web Client installation is done, a login window will pop up.

  • Page 320: Ptz Control

    13.3.3. PTZ Control Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly within the Web Client. These controls can be found in the PTZ Control window within the live view screen.

  • Page 321: Playback Settings

    13.3.4. Playback Settings Users can select the (1) time and (2) camera, and then use the (3) time line and playback control panel to do the playback. When users set the view screen on 1x1 or 2x2 for playback, the viewing stream comes from stream 1 video.

  • Page 322: Installing And Starting The Sphone Client On Ios Devices

    13.4. Installing and Starting the SPhone Client on iOS Devices 13.4.1. Installing the SPhone Client (Optional) Download the SPhone Client from App Store on the iPhone desktop. 13.4.2. Starting the SPhone Client Note: Please check the web server settings in the VMS Setup first. After the SPhone Client installation is done, a login window will pop up.

  • Page 323: Checking The Software Version

    13.4.3. Checking the Software Version Users can see the software version at the lower right corner of the window after logging in. 13.4.4. Functionalities on the SPhone Client Live View After logging in, you will see the Live View images. The default is 6 channels per page.
  • Page 324 You can click on any channel you’d like to see or manage to have a single view on your device.

  • Page 325: Icon Descriptions

    Icon Descriptions Icon Function Use the Back icon to go back to the previous page. Use the snapshot icon to take a snapshot of the current view. After tapping this icon, there’ll be a drop-down list for you to select a camera to view or manage.

  • Page 326: Playback

    Playback After tapping on the Playback icon , you’ll see the image below. Use the icons on this page to set the date/time to search for the specified videos and use the Previous/Next, Play/Pause icons to view the recorded videos. PTZ/Preset After tapping the PTZ icon, you’ll also see a Preset icon.

  • Page 327: Di/Do

    DI/DO Tap this icon to see the camera digital input/output status. Data Input1 Data Input 2 Data Output1 Info The icon can be used to check the detailed information of each camera as follows. NVR Server: The VMS/SMR Server name ...

  • Page 328: Installing And Starting The Sphone Client On Android Devices

    13.5. Installing and Starting the SPhone Client on Android Devices 13.5.1. Installing the SPhone Client (Optional) Download the SPhone Client from App Store on the Android phone desktop. 13.5.2. Starting the SPhone Client Note: Please check the web server settings in the VMS Setup first. After the SPhone Client installation is done, a login window will pop up.

  • Page 329: Checking The Software Version

    13.5.3. Checking the Software Version Users can see the software version. Tap on the About Us on the upper right corner of the window after logging in.

  • Page 330: Functionalities On The Sphone Client

    13.5.4. Functionalities on the SPhone Client Live View After logging in, you will see the Live View images. The default is 6 channels per page. At most 6-channel live view can be displayed in the same page.
  • Page 331 You can click on any channel you’d like to see or manage to have a single view on your device.

  • Page 332: Icon Descriptions

    Icon Descriptions Icon Function Use the Back icon to leave this page. Use the snapshot icon to take a snapshot of the current view. After tapping this icon, there’ll be a drop-down list for you to select a camera to view or manage. Use the playback icon to view the recorded video from the current camera.

  • Page 333: Playback

    Playback After tapping on the Playback icon , you’ll see the image below. Use the icons on this page to set the date/time to search for the specified videos and use the Previous/Next, Play/Pause icons to view the recorded videos. PTZ/Preset After tapping the PTZ icon, you’ll also see a Preset icon.

  • Page 334: Di/Do

    DI/DO Tap this icon to see the camera digital input/output status. Data Input1 Data Input 2 Data Output1 Info The icon can be used to check the detailed information of each camera as follows. NVR Server: The VMS/SMR Server name ...

  • Page 335: Chapter 14. Surveone (Optional)

    Chapter 14. SurveOne (Optional) SurveOne is a smart web-based system health check tool. The health of the overall systems, including NVRs, cameras, and storage is constantly monitored to achieve the system stability. SurveOne can also simplify setup allowing users to copy the hardware configurations and apply them to other devices to save time and efforts.
  • Page 336 2. Accept the terms in the license agreement and click Next.
  • Page 337 3. Accept and click Next. 4. See if there’s any information you’d like to change, if not click Next.
  • Page 338 5. Select the setup type, typical or custom and click Next. If you are not sure which one to select, it is recommended to select Typical. 6. See if you’d like to change the destination folder, click Change, if not click Next.
  • Page 339 7. Click Install to start the installation. 8. When the installation wizard completed, click Finish.
  • Page 340 9. Then the SurveOne Installation Wizard will start. Click Next. 10. Input the port which is not occupied and click Next.
  • Page 341 11. Select the setup type, Typical or Advanced and then click Next. If you are not sure which one to select, it is recommended to select Typical. 12. Start to install the SurveOne.
  • Page 342 13. Once the installation is complete, click Finish. 14. Restart your computer to activate the changes. Click Finish to exit. 15. After the installation is done and your computer is restarted. On your desktop you’ll find an IE browser icon with SurveOne on it. Double click this icon to log in to the SurveOne and start monitor the overall system status.

  • Page 343: Login

    14.2. Login Log in to SurveOne: Go to http://127.0.0.1:XX (XX is the port you have setup in the installation wizard.) Input the default username and password, admin and admin. Click LOGIN.

  • Page 344: Overview

    14.3. Overview Real-time System Status Information - The overall status of NVRs, cameras, and storage is displayed graphically, allowing users to grasp how the systems are at a glance. 14.3.1. NVR Status NVR status is classified into 3 groupings, Healthy, Warning and Error. Click on the status to see the details.
  • Page 345 14.3.2. NVR List After clicking on the status, the system will take you to the NVR List to see the detailed NVR status with information such as NVR name, model, IP address, channels and status. Click on the to see the details of the NVR, including name, model, IP address, channels, status, version, record days, and VI counts.

  • Page 346: Camera Status

    Click on the to remove the NVR. Click and fill out the pop-up form to add NVR. 14.3.3. Camera Status Camera status is classified into 3 groupings, Connected, Events, and Disconnected. Click on the view all to see the details.

  • Page 347: Camera List

    14.3.4. Camera List After clicking on the view all, the system will take you to the Camera List to see the detailed Camera status with information such as camera name, model, IP address, and status. Cameras under different NVR will be listed separately. 14.3.5.
  • Page 348 14.3.6. Event Log After clicking on the Latest Events, the system will take you to the Event Log to see the detailed event status with information such as source, severity, Date/Time and Event. With classified event logs, users can identify which event needs to take actions first and which not to respond to the situations more quickly and efficiently.

  • Page 349: Account List

    Click on the number on the upper right corner to jump to the corresponding page to see the log. 14.3.7. Client List See the client information such as the client IP address and the client version here. 14.3.8. Account List See the account information such as the account list and the status here.

  • Page 350: Monitor

    14.4. Monitor As long as there is network connectivity, users can easily monitor the system status locally or remotely and ensure the consistent stability. 14.4.1. NVR Device See the connected NVR information including CPU, memory, and disk throughput graphically. Click on the to bring out the following chart to learn the details.

  • Page 351: Network

    Network See the network status graphically. Storage See the storage status including disk volume, space information graphically.
  • Page 352 14.4.2. Camera See the connected camera information including camera name, model, IP address, resolution, frame rate, bit rate, and status here. Click on the to see more details, such as camera name, model, IP address, resolution, frame rate, bit rate, codec, and firmware version.

  • Page 353: Workflow

    14.5. Workflow Designed for easy configuration, deployment and maintenance, SurveOne allows users to do one-time setup. Users can simply copy the NVR or camera configurations and apply them to new devices to ease the complicated setup process. The configurations can also be saved as backup and restored when needed. 14.5.1.
  • Page 354 Web Server Follow the instruction flow on the right. Users can set up the Web server/DDNS here. Click Enable to activate the functionalities. You can also click Advanced Setting to fill in further information. Enable the Web Server and click Advanced setting to fill in the following information for the Web Server settings to use the Web Client/Mobile Client.
  • Page 355 Note: (1) User may just keep the default settings in the Web Server. (2) Do not set the Web Server Port as these port numbers – 8080 (Web Stream Port), 9090 (NVR Stream Port), 2809 (NVR Server Login Port), 7735 (TV Wall Port (2.5.0)), 7734, 1024, 9010 (Domain Broadcast Port), 9030 (Domain Client Message Port), 9040...

  • Page 356: Back Up Configuration

    Click Run to execute the setups now.  Back Up Configuration Follow the instruction flow on the right. The configurations can be saved as backup and restored when needed to save time and effort. 1. Select Backup or Restore. 2. Select path to save the configurations. 3.

  • Page 357: Nvr Multiple Ip Setup

    Click Run to execute the setups now.  NVR Multiple IP Setup Follow the instruction flow on the right. Multiple IP addresses are supported. You can select the Obtain IP Address Automatically or Assign the following IP Address and input detailed information for each NVR. Click Back to Workflow Selection to go back to the previous setting ...
  • Page 358 Click Run to execute the setups now. ...

  • Page 359: Copy Configuration To Multiple Cameras

    14.5.2. Camera Copy Configuration to Multiple Cameras Follow the instruction flow on the right. The configurations can be saved as backup and restored when needed to save time and effort. Note: The source camera and the target camera should bear the same model and version.

  • Page 360: Backup Configuration

    1. Select the source NVR and the cameras under this NVR. 2. Select the target NVR and the cameras under this NVR. Click Back to Workflow Selection to go back to the previous setting  page. Click Reset to reset settings on this page. ...
  • Page 361 1. Select Backup or Restore. 2. Select path to save the configurations. 3. Select which device you’d like to save its configurations. Click Back to Workflow Selection to go back to the previous setting  page. Click Reset to reset settings on this page. ...

  • Page 362: Event Log

    14.6. Event Log See the detailed event status with information such as source, severity, date/Time and Event here. With classified event logs, users can identify which event needs to take actions first and which not to respond to the situations more quickly and efficiently.

  • Page 363: Export

    Export Click Export, the log you’re looking for will be copied to the notebook as shown below. Click on the number on the upper right corner to jump to the corresponding page to see the log.

  • Page 364: Appendix

    Intel® Xeon® Processor E3-1225 V3 (8M Cache, 3.20 GHz) Intel® Xeon® Processor E3-1275 v3 (8M Cache, 3.50 GHz) Intel® Core™ i3-4330 Processor (4M Cache, 3.50 GHz) Operating System Hard Drive 2.5 inch 500GB SATA II drive x 2 ( Please check Surveon web for qualified list )

  • Page 365: Power Supply

    Power Supply Input Voltage Single controller model: 100VAC @ 10A 240VAC @ 5A with PFC (auto-switching) Frequency 50 to 60Hz Power Rating 460W DC Output 12.0V: 38A (Max.) 5.0VSB: 2A (Max.) Input Frequency 50 to 60Hz AC Input 100VAC @ 10A or 240VAC @ 5A with PFC Power Factor Correction Hold-up Time At least 12ms at 115/230VAC full load after a loss of AC...

  • Page 366: Environment

    Environment Humidity 5 to 95% (non condensing – operating and non-operating) Operating: 5º to 40ºC Temperature Non-operating: -40º to 60ºC Operating: Sea level to 12,000ft Altitude Packaged: Sea level to 40,000ft Shock (Half- Operating: 5G, half-sine, 11ms pulse width sine) Non-operating: 15G, half-sine, 11ms pulse width (Random) Operating: 5 to 500Hz, 0.25Grms, X/Y/Z, 30min...

  • Page 367: Certifications

    B. Certifications Summary Safety LVD EN 60950- 1:2006+A11:2009+A1:2010+A12:2011+A2:2013 CE: EN 55022:2010 EN61000-3-2:2006/A1:2009 +A2:2009 EN61000-3-3:2013/ EN 55024:2010 FCC: (FCC Part 15,subpart B ) IEC 60068-2 MIL-STD-810E/883E Environment ISTA ASTM-D3332 IPC-TM-650 ISO7779/3744 RoHS Others REACH Microsoft WHQL-Windows Embedded Ultimate 7 Milestone XProtect Corporate...

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