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HISCO DVR series User Manual

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Hisco® DVR Series
User's Manual
HISCO

DIGITAL VIDEO RECORDER

USER'S MANUAL
DVR VERSION 5
1

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Summary of Contents for HISCO DVR series

  • Page 1: Digital Video Recorder

    Hisco® DVR Series User’s Manual HISCO DIGITAL VIDEO RECORDER USER’S MANUAL DVR VERSION 5...

  • Page 2: Copyright And Important Information

    Copyright and Important Information Copyright The contents of this manual may not be copied or reproduced in any manner or form without the prior written consent of Hisco International Co., Ltd. Trademarks Hisco® is a Hisco International Co., Ltd. Important Information Before proceeding, please read and observe all instructions and warnings contained in this manual.

  • Page 3: Installation And Proactive Steps

    The unit is not expose to rain or water. The unit is not designed to be waterproof • A UPS is used with the Hisco DVR unit to protects DVR from surges, spikes, lightning and other power disturbances : A UPS must be used to comply with our warranty...
  • Page 4 Recovering System DVR: All Hisco’s DVR comes with a System Recovery Floppy if for any reasons the DVR is infected with virus or Windows files system corruption you could recover the DVR using the System Recovery Floppy provided.

  • Page 5: Important Safeguard

    Hisco® DVR Series User’s Manual IMPORTANT SAFEGUARD READ INSTRUCTIONS – All the safety and operating instructions should be read before the appliance is operated. RETAIN INSTRUCTIONS – The safety and operating instructions should be retained for future reference. CLEANING – Unplug video monitor or equipment from the wall outlet before cleaning.

  • Page 6: Important Notices

    • (Recommended Video card ATI AGP series, ATI Radon 7000 64MB or higher). : By default all of Hisco DVR System HDD are partition as follows • C :\ : Drive C: contains DVR Operating S/W and O/S – Windows XP Pro only. About 4GB for the space of C: Drive is enough.

  • Page 7: Table Of Contents

    MPORTANT AFEGUARD ....................6 MPORTANT OTICES ....................7 ABLE OF CONTENTS CHAPTER 1. INTRODUCTION TO HISCO DVR SYSTEM ........9 ................. 10 DVR SYSTEM FEATURES ................11 DVR SYSTEM SPECIFICATION ................12 SUPPLIED ACCESSORIES CHAPTER 2. DVR SYSTEM SETUP..............13 ...................
  • Page 8 ALAM RECEPTION FUNCTION ............. 87 SYSTEM LOGVIEWER FROM CLIENT SYSTEM CHAPTER 6. TROUBLE SHOOTING ............... 89 CHAPTER 7. CD BURNING INSTRUCTION ............ 94 CHAPTER 8. SECURING HISCO DVR ............. 99 ..........102 CONNECTING UNINTERUPT POWER SUPPLY ..............112 CONNECTING DVR TO NETWORK APPENDIX .....................

  • Page 9: Chapter 1. Introduction To Hisco Dvr System

    Hisco® DVR Series User’s Manual Introduction to DVR System...

  • Page 10: Dvr System Features

    Hisco® DVR Series User’s Manual Chap 1. DVR System Introduction This system is PC Architecture Digital Video Security System digitizing, compressively saving, retrieving and generating output image information from cameras. Also, this system is Digital Video Security System of Next Generation improving strong points and significantly complementing defects of existing analog CCTV.

  • Page 11: Dvr System Specification

    • Analog output Port Hisco-1000 series: 1 spot output (default) Hisco-2000 series: 1 spot output (default) Hisco-3000 series: 1 spot output + 1 split out (default) • Monitoring Speed Max. 480fps (Real-time display by Hardware) with 16 cameras (3000 series, NTSC) Max.

  • Page 12: Supplied Accessories

    Hisco® DVR Series User’s Manual Chap 1. DVR System Introduction • Pre/Post Alarm recording function built in the program • Pan/Tilt Zoom in/out control Function built in the program • Remote Transferring Function Acceptable for PSTN, LAN • Remote Transferring Speed...

  • Page 13: Chapter 2. Dvr System Setup

    Hisco® DVR Series User’s Manual Setting up System...

  • Page 14: System Setting

    Hisco® DVR Series User’s Manual Chap 2. Setting up DVR System Hisco DVR surveillance program starts automatically once the system powers up. By clicking SETTING button, user can configure DVR‘s Global Setting. Screen Button 2-1.SYSTEM SETTING In SETTING, user can specify which cameras to be used, enable/disable network,...
  • Page 15 Automatic System Shutdown: System shuts down automatically when user presses QUIT button. Schedule Reboot : Enable / disable scheduled system reboot. Click the box to enable it and set the desired time and date for the restart. Hisco recommends DVR to be restarted once a week for maintenance.
  • Page 16 Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System • Display: - Show Recording Status: To display the Recording status on the main screen, select this option. - Show Camera Location: To display the camera location on the main screen, select this option.

  • Page 17: Camera Setting

    Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System 2-2.CAMERA SETTING In camera setting, users can specify status of each camera, recording schedule, camera location, P/T/Z setting, and pre/post recording. • Select Camera: Select the camera to configure.
  • Page 18 Hisco® DVR Series User’s Manual • Hide Screen: If this option is selected, the camera will not be displayed on the main screen but it will still record. Make sure that "Same Settings for all Cameras" is unchecked while you hide screen •...

  • Page 19: Motion Detection Setting

    Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System 2-3.MOTION DETECTION SETTING • Select Camera: select a camera to configure the motion setting. • Same Setting for all Cameras: If this option is checked, every camera will have the same setting (motion spot, sensitivity, and rate).

  • Page 20: Sensor And Digital Output Setting

    Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System 2-4.SENSOR & OUTPUT SETTING In Sensor and DO setting, user can specify the sensor location, sensor type, co-operating camera, and co-operating relay out, and output operation time (delay time).
  • Page 21 Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System • Select Digital Out: Select installed Digital Out (1 – 4) to be triggered. • Select Digital In: Select installed Sensor input (1 – 16). • Manual DO: Manually activate Digital Out.

  • Page 22: User Setting

    Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System 2-5.USER SETTING In User setting user can add, modify or delete users with different access privileges. ADD: User can add a new user. MOD: Choose a user from the list and click MODIFY button to change any setting.
  • Page 23 Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System • To add a user, click ADD button and Add or Modify User window will appear. (see picture on the right) - Type User ID and Password, - Select Level and Authority.

  • Page 24: Alarm Setting

    Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System 2-6.ALARM SETTING Alarm feature alerts users locally and remotely when event (motion or sensor) occurs by focusing on an alarmed camera. • Select Camera: Select a camera that would trigger alarm feature.
  • Page 25 Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System • Sound: enable/disable beeping sound when alarm is triggered. Click to use • Connection: enable/disable the automatic transmission to client side When this function is enabled, selected camera image will be transmitted to Client system at the alarm activation via LAN or PSTN network.

  • Page 26: Basic Configuration Setting

    2-7.BASIC CONFIGURATION SETTING In this section, users can select the input camera format (NTSC/PAL) and change some initial setting. Double click ‘Hisco’ logo at the bottom center of main interface. When ID/PASSWORD prompt appears, enter Administrator’s ID and Password, and then click Basic Configuration dialog will appear (as shown right).
  • Page 27 Chap 2. Setting up the DVR System • REGISTRY: User can save or restore the setting value. SAVE: Exporting SETTING value as desired file name with “.cnp” extension. RESTORE: Importing Hisco Registry Value (cnp file)from saved directory DEFAULT: Loading factory setting.

  • Page 28: Building File System

    Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System 2-8.BUILDING A FILE SYSTEM File manager program creates EyeDat, storage space in Hard Drive Space for optimized recording. Each EyeDat file is about 65 MB and they already created on the DVR so that it is ready for recording.
  • Page 29 Hisco® DVR Series User’s Manual Chap 2. Setting up the DVR System Add a file system To add more EyeDat, click the box that is below ‘Add EyeDat’. Scroll down and select the number of EyeDat’s you wish to create.

  • Page 30: Chapter 3. Using Dvr System

    Hisco® DVR Series User’s Manual Using the System...

  • Page 31: Operational Modes

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-1.OPERATION MODES When DVR program starts main window appears on the PC monitor. (See below) System status indicator Functions Image button area Display area Color, P/T/Z control panel area...
  • Page 32 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system System status indicator • Time/Date: Current date and time display • Indicates connection from a remote site (White display indicates no remote connection. Black display indicates remote connection) • Record Indicator...
  • Page 33 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Display Date/Time setting -For selecting the display date, time format, click Date/Time Status Indicator(above) to display the Date & Time Display Option dialog(right) -Select the date format: yy-mm-dd, mm-dd-yy or dd-mm-yy...

  • Page 34: Screen Modes

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-2.SCREEN MODES Split screen Mode Select split screen view by clicking screen division buttons (as shown left). This will change the display to single, 4, 6, 9, 10, 16 split screen views.
  • Page 35 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Drag and Drop Function To switch one camera’s position with the other on the display, click the screen of one camera, then drag and drop it to a camera where you want to switch with.
  • Page 36 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Full screen Mode Click “full screen button” (as shown left) on the main screen to display only camera views without interface (as shown below). Double click anywhere on the screen to show previous screen with interface.

  • Page 37: Color And Pan / Tilt Functions

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-3.COLOR AND PAN/TILT FUNCTIONS COLOR button -Color can be adjusted on each individual camera. -Click a camera that needs color adjustment. -Click COLOR button to show COLOR ADJUST menu (shown right).

  • Page 38: Using Alarm Notification

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-4.USING A ALARM NOTIFICATION When DVR alarm is triggered, DVR can notify local and remote users by focusing on alarmed camera with beeping sound. How to Set the ALARM Notification In order to use Alarm notification, recording mode has to be either Motion, Sensor, Motion &...

  • Page 39: 3-5. Using The Eyelogviewer

    3-5. USING THE EYELOGVIEWER EyeLogViewer is for viewing DVR system activity log. This viewer program located at the “Hisco DVR” directory in the program folder, and the log files are located at “c:\windows\system32\ms” directory. System Log contains all DVR operation and changes, as well as entire remote connection history.

  • Page 40: Other Functions

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-6.OTHER FUNCTIONS Program and System Information If you click on the top left corner of main monitoring program, you can see the Information window as below. Program Information: - Version: Program’s version...
  • Page 41 Unless Directed by a Hisco Technician, Always "Exit DVR Program". Reasons for quitting the program may include: backing up an event to hard drive, or burning an event to compact disc or to check Windows...

  • Page 42: Search And Retrieve Recorded Data

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-7. SEARCH & RETRIEVE RECORDED DATA Search is a powerful playback program for DVR system. It offers various playback and searching functions for the recorded data. Click on the Search Button on the DVR Main screen.
  • Page 43 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Multi Playback When you click “MULTI” button each time, number of play back screen will change to 4, 6, 9, 10, 16 split. If you want to return to single playback mode, click “SINGLE” button.
  • Page 44 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Recorded data Information table Calendar: You can retrieve the recorded images from a certain date from the calendar. This calendar allows users to navigate through months. If a date contains recorded data, the date will be displayed RED.
  • Page 45 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Status indication of retrieved screen Displays the current time/date/year and recorded time/date/year Current date and time M : Manual record mode C : Continuous record mode Motion Record Mode...

  • Page 46: 3-8. Additional Search Functions

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-8. ADDITIONAL SEARCH FUNCTIONS Sound Play, On Screen Display, Schedule Backup Search Clicking on “SETUP” button, will display the search setup Dialog, Setup gives you the ability to display the image file size and the time and date stamp on the camera screen as it plays back.
  • Page 47 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Print Function Print the current image, using the linked printer. Click on the ‘PRINT’ button on the search, this will be display Print Size dialog. Click on ‘OK’ after selecting the size.
  • Page 48 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Save AVI Function If you want to save the recorded data as an AVI file format onto HDD or other backup drive, use this function. First you need to find the beginning image from recorded image data.
  • Page 49 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Zoom Function On single display, left double-click may be used to magnify the image. An image may be magnified no more than three times. Specific areas may be selectively “zoomed” by holding the right-click of the mouse, and dragging it to create a red box.
  • Page 50 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Full Screen Function Clicking the “FULL” button on the search screen hides the MENU panel and displays only the camera screen (as shown below). Search by Second (SEC-MODE) SEC-MODE Search is a function that enables the user to search by each econd from record information windows table.

  • Page 51: Advanced Search

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-9.ADVANCED SEARCH Advanced Search allows users to view recorded data with higher quality. This may be done by clicking the “ADVANCE” icon. Smart Search (Object Detection) Floating boxes may be created by dragging the left-click of the mouse. The created boxes detect motion within its frame.
  • Page 52 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Search by Event Parameters may be input in the top window to refine a search. The right window indicates the camera in which the information was received from as well as the date and time of activity.

  • Page 53: 3-10. Using The Dvr Image Viewer

    Hisco® DVR Series User’s Manual Chap 3. Using the DVR system 3-10. USING THE DVR IMAGE VIEWER This function provides verifications for saved JPG image file. Saved JPEG format image on a diskette or HDD (using DVR save function) can be verified by this function.
  • Page 54 Hisco® DVR Series User’s Manual Chap 3. Using the DVR system Verifications for saved JPG image Click ’Verify’ button on the Eye Image viewer program for verification of your image. Camera Number, Camera Name, Saved Time, Copy Time, DVR Site...

  • Page 55: Chapter 4. Using Backup Program

    Hisco® DVR Series User’s Manual Using the Backup Program...

  • Page 56: Manual Backup

    Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program Backup program is the S/W for data backup. Data can be backed up to various storage media such as CD, DVD, tape or removable HDD. The backup feature is another way to save full motion video to the hard disk drive and CD-RW.
  • Page 57 Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program Tree Mode This mode provides the date, time and camera used when backing up recorded data. Choosing Backup Data Under the selected date, camera information as well as recorded times (In 5 minutes intervals within each hour) will appear.
  • Page 58 Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program Time selection mode In this mode date and time are directly input by users to refine a search. The camera will then be selected for backup. Choosing Backup Data...

  • Page 59: Using A Backup Viewer

    Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program 4-2.USING A BACKUP VIEWER Click the ‘Viewer’ button on the backup main window. You can run this program by clicking the ‘EyeBackup’ on the “DVR folder” Eye Viewer window will be displayed (shown below).
  • Page 60 Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program Play the Backup Data Click the “Load” button, and select the directory of stored data. Select a camera number and recorded hour and click “OK”. The selected backup image will be displayed on the image display area on the Eye Backup Viewer window.
  • Page 61 Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program Backup Data Image Verification Data image verification is to show the information and authentication of the image Click ‘Verify’ button. Backup data information will be displayed: Camera number, Camera name, saved time,...

  • Page 62: Schedule Backup

    Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program 4-3.SCHEDULE BACKUP Clicking the “SETUP” icon will allow the user to create scheduled backups. This will be followed by a selection window. To enable Scheduled Backup, check the “Use Schedule”...
  • Page 63 Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program Backup Time Set - One time: Once per day designated times may be set - Multiple times: Multiple intervals may be set (such as every 1 hour, 30 minutes, 10 minutes) - Real-time: All recorded data will be saved simultaneously from the main program.
  • Page 64 Hisco® DVR Series User’s Manual Chap 4. Using the Backup Program Exit the Backup Program Clicking the “Hide” icon, the message window will appear as shown right. Clicking “OK” will run the backup program background. schedule backup will running during DVR is ON.

  • Page 65: Chapter 5. Using Eyeclient Program

    Hisco® DVR Series User’s Manual Using the Remote Client Program...
  • Page 66 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Remote Client program is the remote management program for the DVR system, which is installed on a remote site and connected to a network. Major functions are as below:...

  • Page 67: 5-1. Client Program Setting

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program 5-1. CLIENT PROGRAM SETTING When the client system screen appears, the following characteristics may be configured by clicking “SETTING” button: - Network mode for LAN network or transformation network connections...
  • Page 68 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program System Setting Network Field: Connect Server: Name of DVR Connect Type: Choose LAN, DIAL or Dynamic Connect Address: IP address or Telephone number Connect Port: Port number what is using in DVR program First, choose the network mode LAN (Using Fixed IP address or domain name) or DIAL-UP (PSTN).
  • Page 69 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Multi Connect Setting When establishing a Multiplex link, the amount of cameras viewed (by clients) may also be established. The maximum cameras supported are 16, thus the amount viewed by any client would also be 16.
  • Page 70 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Click “OK” to save the setting, or click “Cancel” to discard. 5-2.REMOTE MONITORING LAN User Click the “CONNECT” button. The connect list dialog appears as shown right. There are some DVR connection information lists which were registered from “SETTING.”...

  • Page 71: Remote Monitoring

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Multi Connection Monitoring The multiplex server remote monitoring must set each server individually at Multi Connect setting and Local network (LAN) environment for operation. After clicking “CONNECT” the connect list dialog appears. The “MultiConnect” option may be...

  • Page 72: Client Program Basic Operation

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program 5-3. CLIENT PROGRAM BASIC OPERATION Status Indicator Function Button Color, PTZ Panel (Button operation) Quit Button Full Button Camera Button Connection Button Split Screen Button Auto Switch Button...
  • Page 73 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Client Status Indicator All present times and dates are displayed Black color indicates use of network, while white indicates non-use of network Recording icon will flash repeatedly to indicate recording.
  • Page 74 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Version This allows the user to find out what version of EyeClient they have. In addition it also tells the user what their IP address is on their system.
  • Page 75 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Viewing on Split Screens Options of viewing 1, 4, 6, 9, 10 or 16 cameras simultaneously may be selected and viewed. Automatic Switching Mode This mode switches cameras in a sequential manner. In displaying a single camera, enabled cameras will be scrolled through and displayed on the screen.
  • Page 76 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Zoom Function When a single image is viewed on the screen, left double-click may be used to magnify the desired image. An image may be magnified no more than three times.

  • Page 77: Search On The Client

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program 5-4.SEARCH ON THE CLIENT Remote Search on the Client System Click “SEARCH” button on the client screen. The Search program will be launched and shows the recorded data on DVR server which you are connected to.
  • Page 78 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program More Remote Search from the Client System Click the “Search” button on Client main screen, if you want to search other DVR from remote playback via LAN or Dialup network.

  • Page 79: Remote Control

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program 5-5.REMOTE CONTROL Once you are connected to DVR, if you have proper privilege you can manage DVR server remotely. After establishing a connection to the DVR, click “SETTING” button. Functions such as “System,”...
  • Page 80 User’s Manual Chap 5. Using the Remote Client program Remote Basic Configuration Setting Double click HISCO logo at the bottom of the client screen when the client program connected. The DVR Basic Configuration dialog will be displayed as shown right.

  • Page 81: Client Backup

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program 5-6.CLIENT BACKUP Backup from Local Data The client is also able to record the data from the server with “RECORD” button. Moreover the client is able to backup this recorded data. (The same way as the DVR Backup program) Click “BACKUP”...
  • Page 82 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Backup from Remote DVR to Local Client Video may be taken from the main DVR server, and saved on the remote client computer. The remote backup program is run the same way as the regular backup program.
  • Page 83 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program The Backup program will show the remote DVR recorded data. Tree and Time Selection modes may be used to save and create backup files. See page 55 for detail.
  • Page 84 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Remote Control the Backup program from Client The client will also be able to control the backup program through selecting the remote backup program. Click “BACKUP” button, and then click “Remote Control”...
  • Page 85 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Click “Browse” button open destination Folder window. This window will display the directories of DVR server. Choose the backup folder, and then click “OK.” Then click “Start Backup” button, the backup program will copy the selected data to DVR server.

  • Page 86: Alam Reception Function

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program 5-7.ALARM RECEPTION FUNCTION Once the client has setup the alarm server function, client will able to receive alarm signals from the DVR server. See page 23 and 67 for alarm setting.

  • Page 87: System Logviewer From Client System

    Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program 5-8.SYSTEM LOGVIEWER FROM CLIENT SYSTEM There is Remote System log view at the client system. This viewer file located at the HiscoDVR directory in the program folder. Next click the ‘Connect’ button on the LogViewer window.
  • Page 88 Hisco® DVR Series User’s Manual Chap 5. Using the Remote Client program Select the log view START date and time, END date and time on the “Local Search” area at the LogViewer window. “Search” button on the LogViewer main dialog will retrieve and display DVR...

  • Page 89: Chapter 6. Trouble Shooting

    Hisco® DVR Series User’s Manual Trouble Shooting...
  • Page 90 By deleting the registry, you will lose the configurations on the DVR such as schedules, motion, and all other settings. Warning !!! If you are not familiar with Windows registry, please call Hisco authorized dealer or visit our web site to contact us.
  • Page 91 Hisco® DVR Series User’s Manual a. Monitor refresh rate problem. Set your monitor refresh rate to 60Hz to fix the problem. However, if you are using some other video card beside ATI Radeon or Nvidia Geforce, you will need to contact us and verify it.
  • Page 92 After Microsoft releases Windows Xp Sp2, there has been some security features added on to Internet Explorer to prevent malicious spyware downloaded without your knowledge or permission. Hisco Client X requires downloading and installing the Active X control on your computer. Follow the instruction below in...
  • Page 93 Hisco® DVR Series User’s Manual 1. Check “Do not show this message again” and click ok 2. If you just click on the bar and try to install the Active X control, you will get the information that Internet Explore has blocked because it can’t verify the publisher.

  • Page 94: Chapter 7. Cd Burning Instruction

    Hisco® DVR Series User’s Manual CD Burning Instruction (NeroExpress)
  • Page 95 Hisco® DVR Series User’s Manual 1. FROM THE MAIN MENU CLICK SEARCH 2. TYPE YOUR USER ID AND PASSWORD 3. SELECT THE TIME AND DATE 4. SELECT THE CAMERA...
  • Page 96 Hisco® DVR Series User’s Manual 5. CLICK SAVE 6. LOCATE BACKUP FOLDER IN D: DRIVE, SELECT A FILE TYPE AS AVI, JPG OR BMP. NAME THE FILE AND CLICK “SAVE” BUTTON 7. (SAVING AS AVI) NEXT CHOOSE IMAGE 8. (SAVING AS AVI) WHEN THE DESIRED VIDEO HAS QUALITY.
  • Page 97 Hisco® DVR Series User’s Manual 9. (SAVING AS AVI) AFTER STOP IS PRESSED, 10. QUIT SEARCH AND QUIT DVR PROGRAM BY YOU WILL SEE “AVI CREATED!!!” PRESSING “QUIT” BUTTON. CLICK “EXIT DVR PROGRAM AND THEN “OK”. 11. DOUBLE CLICK ON NERO EXPRESS 12.
  • Page 98 Hisco® DVR Series User’s Manual SELECT THE SAVED FILE FROM BACKUP (D:). CLICK ADD, CLICK FINISH, AND CLICK NEXT 14. SELECT THE AMOUNT OF COPY YOU WANT TO MAKE, AND THEN CLICK BURN. MAKE SURE YOU HAVE BLANK CD IN THE CD TRAY.

  • Page 99: Chapter 8. Securing Hisco Dvr

    Hisco® DVR Series User’s Manual Securing Hisco DVR...
  • Page 100 All operation system files, application programs, and utilities have been preinstalled on the unit. Do not personally install or use any software, including anti-virus or firewall on Hisco DVR other than those that have been installed at the factory. WARNING:...
  • Page 101 Hisco® DVR Series User’s Manual Recommended DVR installation diagram...

  • Page 102: Connecting Uninterupt Power Supply

    To avoid DVR system failure and maintain reliable operation, it is highly recommended that each Hisco DVR should be connected to a UPS device (not supplied). UPS will supply a limited amount of battery backup power in the event of a power failure and filter electrical noise from wall outlets.
  • Page 103 UPS to DVR communication and Power Connections 1. Shut down the Hisco DVR completely 2. Connect the UPS to the Hisco DVR using a Serial cable which comes with UPS. 3. Connect power cord of the UPS to standard wall outlet.
  • Page 104 Hisco® DVR Series User’s Manual Power Chute Business Edtion Installation and Configuration Guide Recommended UPS for Hisco DVR Minimum Recommended Software APC Smart-UPS SC APC Smart-UPS SC Hisco 1000 Series 420VA 120V 450VA 120V Hisco 1000 Series APC Smart-UPS SC...
  • Page 105 Hisco® DVR Series User’s Manual Program Content: PowerChute Business Edition Agent - Provides UPS status monitoring and, in the event of an extended power outage, system shutdown capabilities for your UPS-protected computers. - This software must be installed and running at the...
  • Page 106 Program Installation WARNING : Installation from CD is prohibited on Hisco DVR. Create UPS folder in C:\Program Files and copy UPS CD content into C:\Program files\UPS folder. Run Setup.exe files from C:\Program Files\UPS\windows. STEP 1: Install the PowerChute Business Edition Agent Install the PowerChute Agent to your UPS-protected DVR.
  • Page 107 Hisco® DVR Series User’s Manual STEP 2: Install the PowerChute Business Edition Server Install the PowerChute Server on one of your UPS-protected DVR to provide management of your PowerChute Business Edition Agent. Accept the license agreement. Enter a user name and password. This user name and...
  • Page 108 Hisco® DVR Series User’s Manual Configure Notification Method. You have to select at least one method. This instruction will show how to set the Email Notification. Click on Email Notification and Next 1. Assign your Smtp Mail server Address. (For telus: smtp.telus.net.
  • Page 109 Hisco® DVR Series User’s Manual Configuring Device Select the PowerChute Agents to be managed by After a few second you will see the Device is the newly installed PowerChute Server. Select the enlisted. Click Close to complete Agents on the left and click Add.
  • Page 110 Hisco® DVR Series User’s Manual Power Chute Business Edition Configuration Type the User Name and Password you Right Click on your DVR and select have created. And Click on “Connect” Properties. Click on the “Show advanced Items” to Expand “Shutdown” category and select see more detailed information Power Failure.
  • Page 111 Hisco® DVR Series User’s Manual Shutdown Type should be set as “SHUTDOWN” Click Close to complete the configuration...

  • Page 112: Connecting Dvr To Network

    DVR from a Remote site. If the DVR has dynamic IP address, the IP address will change frequently. Since router needs to forward specific packets to an internal IP address of the Hisco’s DVR system with specific port range, the internal IP address of the DVR should be same all the time.
  • Page 113 Port Forwarding Hisco DVR uses 2 different ports to communicate with Eye Client. Those ports are 5823 and 5824. These ports have to be forwarded at the router to Hisco DVR, so that router can pass these packets to the DVR.
  • Page 114 Hisco® DVR Series User’s Manual Router Port Fowarding Sample (NetGear) Model Number : NetGear RP614 Step 1: To setup port forwarding on this router your computer needs to have a static ip address. Take a look at our Static IP Address guide for your router.
  • Page 115 Hisco® DVR Series User’s Manual Step 5: You should now be at the Port Forwarding menu as shown below. First lets go ahead click Add Custom Service. On this menu you can list a range of ports. Lets do that now.
  • Page 116 Hisco® DVR Series User’s Manual Router Port Fowarding Sample (Linksys) Port Forwarding Linksys BEFSR11 Step 1: To setup port forwarding on this router you computer needs to have a static IP address. Take a look at our Static IP Address guide for your router.
  • Page 117 Hisco® DVR Series User’s Manual Step 5: You should now be on the Filters tab at the top of your screen. If you look close to the bottom of this page, you will see a Block Wan Request radio button. This button needs to be set to disabled.

  • Page 118: Appendix

    Hisco® DVR Series User’s Manual APPENDIX...

  • Page 119: Dvr Main System Setup Menu Map

    Hisco® DVR Series User’s Manual Appendix 1. DVR Main System Setup Menu Map BASIC SETUP Compression Wavelet, MJPEG Camera’s Type NTSC, PAL SystemKey Disable Test WatchDog REGISTRY Save Restore Default SYSTEM Camera Use Camera 1 ~ 16 Site Site Location...
  • Page 120 Hisco® DVR Series User’s Manual Appendix 1. DVR Main System Setup Menu Map CAMERA Select Camera Camera 1 ~ 16 Same Setting for all Cameras Location Camera Location name Pan/Tilt Setup Select Control COM Port COM1, 2, 3, 4 Baud Rate...
  • Page 121 Hisco® DVR Series User’s Manual Appendix 1. DVR Main System Setup Menu Map SENSOR Select Sensor Sensor 1 ~ 16 Location & Type Sensor Location Type Normal Close (N/C), Normal Open (N/O) Relay Camera Camera 1 ~ 16 Select Digital...
  • Page 122 Hisco® DVR Series User’s Manual Appendix 1. DVR Main System Setup Menu Map ALARM Select Camera Camera 1 ~ 16 Alarm Schedule Alarm dwell time 2 ~ 60 sec UnUse 0 ~ 23 hours Sound Connection Connect List Network LAN, DIAL, ADSL...

  • Page 123: Client System Setup Menu Map

    Hisco® DVR Series User’s Manual Appendix 2. Client System Setup Menu Map SYSTEM Network Connect Server Server name Connect Type LAN, Dial Connect Address IP Address Connect Port Port number Edit Delete Clear System Receive Camera Name Show Auto Switch Interval...

  • Page 124: 2000 And 3000 Series Rear View

    Hisco® DVR Series User’s Manual...

  • Page 125: 1000 Series Rear View

    Hisco® DVR Series User’s Manual...

  • Page 126: Warranty Information

    Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty. In no event will Hisco Canada be liable to you for damages, including any loss of profits, loss of data or other incidental or consequential damages arising out of your use of, or inability to use, the Software or its documentation.
  • Page 127 Hisco® DVR Series User’s Manual...

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