Troubleshooting Checklist - Muztag Q10 Instruction Manual

Soot can build up on the surrounding safety glass. Carefully remove the glass from glass bracket with
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relative screwdriver, wipe soot with a soft, damp cloth, then carefully replace. Two people maybe required
disassembly and reassembly of the surrounding safety glass.
Ensure the condition of gas hose is suitable and shows no signs of cracking or general wear & tear.
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It is advised to get the appliance check by a qualified technician every 3 years.
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If the burner jets do get blocked by soot or other dirt then remove the fuel bed and use a pin or paperclip.
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Ensure the burner is switched
Follow the above maintenance steps on a regular basis.
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Ensure gas supply is turned on and cylinder is not empty.
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Press ignition button several times. Ensure to keep the main gas lever pressed in for at least 10 seconds.
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If the ignition button stays stuck in then lubricate with WD40 whilst the heater is not lit.
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Keep trying as air can get trapped in pipes and can take some time to purge all the air out of the system.
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Check that glass or lava rocks or other debris are not covering the pilot.
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Check to see if any connections are loose and tighten if required.
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Check to see if there is a leak in the gas hose. Replace if required.
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Try lighting the pilot with a match or lighter if the spark electrode is wet or damaged.
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When the pilot is lit, there should be no reason the main burner would not light.
If the pilot is lit but the burner does not light check if too much glass or lava rock is around pilot assembly.
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This could block the pilot light from igniting the main burner.
If the pilot is lit but the burner does not light there could be damage to the control valve. This would need
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replacing by a qualified technician.
If the pilot is not lit the flame failure device has cut off the gas supply. Wait 3 minutes, then try relighting the
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pilot.
If the pilot is extinguished for any reason (sudden gust of wind or it started raining) then the main gas supply
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would automatically cut off.
Turn the control lever to the 'OFF' position, and leave for 3 minutes before relighting the pilot.
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Once the pilot is lit the main burner will work.
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The gas cylinder maybe empty. If so, replace the cylinder with a full one.
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TROUBLESHOOTING CHECKLIST

Pilot will not light or stay on
Burner will not light
Main Burner suddenly goes out.
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