Internal Use Only LG Digital Signage SERVICE MANUAL CHASSIS : LW68E MODEL : 86UH5C 86UH5C-BF CAUTION BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL. P/NO : MFL67237484 (1604-REV00)
TROUBLE SHOOTING GUIDE LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 22
Circuit noise, mechanical noise E. Exterior error Exterior defect First of all, Check whether there is SVC Bulletin in GCSC System for these model. LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 23
Always check & record S/W Version and White Replace Main Board Re-enter White Balance value Balance value before replacing the Main Board LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 24
Power Normal replace Board ( 12V,20V or voltage? No audio MAIN B/D 24V…) Replace Power Board and repair parts LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 25
Check external External HDMI / DVI-D device and Replace Main B/D device /Cable / DP error cable normal LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 26
DVI-D External Input, Component, normal? Main B/D Diplay Port RGB and HDMI/DVI by connecting Jig, pattern Generator ,Set-top Box etc. LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 27
On Remote control Replace Main B/D ☞A12 Measure voltage of each output of Power B/D Normal Replace Main B/D voltage? Replace Power B/D LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 28
Power off by unknown status except listed case "POWEROFF_ABNORMAL1" Power off by abnormal status except CPU trouble Abnormal "POWEROFF_CPUABNORMAL" Power off by CPU Abnormal LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 29
(Power B/D don’t have problem) If R/C operate, Normal Close Explain the customer operating? cause is interference from light in room. Replace R/C LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 30
- S/W Version HDMI/DVI, Check and fix Replace Main B/D Optical Recognition Fix in external device/cable error accordance with technical information LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 31
Main B/D ☞A24 Close Check & Repair Wifi cable connection ☞A4 Wi-Fi MAC value Close is “NG”? Change the Wifi assy LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 32
“Part related to nose” in the Owner’s then proceed as shown in the solution manual Manual. (For models without any fix information, provide the description) LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 33
Zoom part with Module Replace module exterior damage damage Cabinet Replace cabinet damage Remote controller Replace remote controller damage Stand Replace stand dent LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 34
A-3/5 Defected Type caused by T-Con/ Inverter/ Module Exchange Module (1) A-4/5 Exchange Module (2) A-5/5 Continue to the next page LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 35
B. Power error_Off when on, off POWER OFF MODE checking method while viewing D. Function error IR Cable operation checking method LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 36
After turning on the power and disassembling the case, check with the naked eye, whether you can see light from locations. LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 37
3. After recording the R, G, B (GAIN, Cut) value of Color Temp (Cool/Medium/Warm), re-enter the value after replacing the MAIN BOARD. (Cool/Medium/Warm), re-enter the value after replacing the MAIN BOARD. LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 38
<ALL MODELS> 1. Checking method for remote controller for adjustment Version Press the IN-START with the remote controller for adjustment LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 39
Revised Content Connection diagram (1) date <86UH5C> As the part connecting to the external input, check the screen condition by signal LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 40
Check Link Cable (Vx1) reconnection condition date <86UH5C> Check the contact condition of the Link Cable, especially dust or mis insertion. LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 41
Checking item : 1. Defective pixel 2. Residual image 3. MODULE error (ADD-BAR,SCAN BAR..) 4.Video error (Classification of MODULE or Main-B/D!) LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 42
Solder defect, CNT Broken Solder defect, CNT Broken T-Con Defect, CNT Broken Abnormal Power Section Solder defect, Short/Crack Solder defect, Short/Crack A - 1/5 LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 43
Abnormal Power Section Solder defect, Short/Crack Abnormal Display Fuse Open, Abnormal power section Solder defect, Short/Crack Noise GRADATION GRADATION A - 2/5 LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 44
Appendix : Exchange Power Board (PSU) No Light Dim Light Dim Light Dim Light No picture/Sound Ok A - 3/5 LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 45
Panel Mura, Light leakage Press damage Crosstalk Press damage Crosstalk Un-repairable Cases In this case please exchange the module. Press damage A - 4/5 LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 46
Un-repairable Cases In this case please exchange the module. Horizontal Block Gate TAB IC Defect Gate TAB IC Defect A - 5/5 LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 47
Error symptom date Revised Check power input voltage Content date ’15Y 적용 24Pin map (PSU) P202/P203 Check the DC 20V, 12V. LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 48
Entry method 1. Press the IN-START button of the remote controller for adjustment 2. Check the entry into adjustment item 3 LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 49
3. When checking the Pre-Amp when the power is in ON condition, it is normal when the Analog Tester needle moves slowly, and defective when it does not move at all. LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 50
Checking order to check motion remote/wifi Checking order 1.Check BT/Wifi cable condition between BT/Wifi assy & Main board. 2.Check the 3.5V on the terminal 2 LGE Internal Use Only Copyright ⓒ 2016 LG Electronics. Inc. All right reserved. Only for training and service purposes...