Troubleshooting - Lenovo L27q-10 User Manual

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table 3-2. Troubleshooting
Problem Possible cause
The words ĀOut The system is set to a
of Rangeāare display mode which is
shown on the not supported by the
screen, and the monitor.
power indicator is
flashing white.
The image quality The video signal cable
is unacceptable. is not connected with
the monitor or system
completely.
The color settings may
be incorrect.
The automatic image
setup function was not
performed.
The power • The monitor's
indicator is not lit power switch is not
and there is no switched on.
image.
• The power cord is
loose or
disconnected.
• There is no power
at the outlet.
Screen is blank The monitor is in
and power Standby/Suspend mode.
indicator is amber.
Suggested action
If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range
for your new monitor.
If using a Windows system,
restart the system in safe
mode, then select a
supported display mode for
your computer.
If these options do not work,
contact the Support Center.
Be sure the signal cable is
firmly plugged into the
system and monitor.
Select another color setting
from the OSD menu.
Perform automatic image
setup.
• Be sure the power cord
is connected properly.
• Be sure the outlet has
power.
• Power on the monitor.
• Try using another
power cord.
• Try using another
electrical outlet.
• Press any key on the
keyboard or move the
mouse to restore
operation.
• Check the Power
Options settings on
your computer.
Reference
" Selecting a supported
display mode"on page
2-8
"Connecting and
turning on your
monitor"on page 1-5
"Adjusting your
monitor image"on page
2-3
"Adjusting your
monitor image"on page
2-3
"Connecting and
turning on your
monitor"on page 1-5
"Understanding power
management"on page
2-9
3-3
Chapter 3.