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Owners Manual and Service Record
1
Quingo Vitess 2
Keep this Manual in a safe place
This document contains the information
required to familiarise yourself with your vehicle
Complete all the information within this document
If any information is not clear please contact your service provider immediately
This document must remain with the vehicle throughout its life
NOTICE
This vehicle was supplied by.
Product Model Number..................................................
Serial Number................................................................
Date of Purchase...........................................................
This product is manufactured by: AVC LTD,
Sovereign Court, 230 Upper Fifth Street, Central Milton Keynes, Bucks MK9 2HR England.
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Table of Contents
Related Manuals for AVC Quingo Vitess 2
Summary of Contents for AVC Quingo Vitess 2
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Page 1: Serial Number
This document must remain with the vehicle throughout its life NOTICE This vehicle was supplied by. Product Model Number………………………………………….. Serial Number………………………………………………………. Date of Purchase………………………………………………….. This product is manufactured by: AVC LTD, Sovereign Court, 230 Upper Fifth Street, Central Milton Keynes, Bucks MK9 2HR England. -
Page 2: Table Of Contents
Contents NOTICE The contents of this document regarding photographs and text may change because of specification upgrades. AVC Ltd retains the right to change specification of its products without prior notice. Subject Page No. Introduction Contents Safety Information Intended use of the vehicle, Intended user... -
Page 3: Safety Information
If you have any doubt about the content of this manual phone your service provider immediately. Read the instructions contained within this document, they apply to the Quingo Vitess 2. The photographs in this document depict the Quingo Vitess, Quingo Vitess 2 and Quingo Toura Maintain the vehicle correctly and ensure a Quingo trained technician services it regularly. - Page 4 Intended Use of the Scooter & Intended User Intended Use of the Scooter Designed solely for use by a disabled person (up to the maximum recommended weight) who requires a mobility scooter with maximum versatility and a safe, comfortable seating position with maximum manoeuvrability.
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Page 5: Emi Information
EMI Information Information regarding Electromagnetic Interference (EMI) This section contains information on the possible effects of electromagnetic interference to your vehicle. EMI refers to the effects that electromagnetic energy might have on the control systems of your vehicle. The interference could cause the brakes to release, the vehicle to move by itself or damage the electronics. -
Page 6: Display And Controls
Display & Controls Your Quingo has many features that other scooters do not have. It’s important that you understand all the functions. Switch on the ignition and the display will light up. The information you need to know for now is as follows: Temperature Gauge: On the top right hand side of the display in the photograph below is the number 9c. - Page 7 Display & Controls When buttons are pressed on the dashboard, in most cases an icon will illuminate on the display. Below we show the basic functions of the switches and what is displayed. There are also other features that can be displayed. Please note that the separate displays in this photograph show different indications.
- Page 8 Display & Controls WARNING NOTICE! The lever mechanism should be treated with care as it could become damaged if misused. Carry out recommended checks. Do not pull both levers in at once. This will damage the mechanism. 1. (Carry out daily) Before using the scooter check the mechanism for full and free movement (see photograph below).
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Page 9: Emergency Brake
Warning: If the ignition switch is turned off while the vehicle is at speed the vehicle will come to an abrupt stop. If you are in a situation where you need to stop abruptly use the emergency brake. Only switch off the ignition as a last resort. Emergency Brake A brief explanation of how the brakes work on your scooter. -
Page 10: Free Wheel Device
Free Wheel Device Important Safety Notice: The freewheel device allows the vehicle to be moved without power. When the lever is moved upwards the automatic brakes are released. This means there is no braking except for the emergency brake (Page 9). Follow these instructions and if you are in any doubt contact the service provider immediately. -
Page 11: Safety Display Warning
Safety Display Warning If you do not lock the free wheel device and try to use the scooter you will see this on the display: The ‘spanner’ icon with the number 5. The spanner means there is a fault and the number 5 means the free wheel is not locked. The scooter will not drive. -
Page 12: General Note On Adjustments
Revolving Seat Slider Armrest Width Seat Height Footrest Angle Footrest left & right Footrest Angle The Quingo Vitess 2 allows users to assume the correct seating position (as shown in white dotted lines) Feet forward and forearms level with the tiller... -
Page 13: Seat Adjustments
Seat Adjustments The seating on your scooter can be adjusted to various positions for your comfort. The service engineer will set these adjustments up for you but if you want to adjust it yourself please see the below instructions. If you have a weak grip do not attempt these adjustments. - Page 14 Seat Adjustments Seat Slider: Allows the seat to be adjusted forwards or backwards. Pull the lever upwards and adjust to suit. Release the lever and move the seat slightly back and forth until you hear the seat lock. Always keep the seat as far forward as possible as this aids stability of the scooter.
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Page 15: Backrest, Footplates & Seatbelt Adjustments
Backrest, Footplates & Seatbelt Adjustments Backrest Adjustment To adjust the backrest angle, locate the lever situated on the right hand side of the seat. Pull it upwards and adjust as required. Release the lever and the backrest will lock. Footplate Adjustment The footplates can be adjusted for angle and reach. -
Page 16: Tiller Features
Tiller Features The tiller carries all the important connectors. When sitting on the scooter push the tiller fully forward (See how to adjust the tiller on this page) To adjust the tiller pull the lever down and Ignition switch adjust the tiller by pulling backwards or forward. Insert key and turn to the right. -
Page 17: Seat Height Adjustment & Front Basket Removal
Seat Height Adjustment & Front Basket Removal To adjust the seat height, remove the seat and rear cover. Release the bolt with 2 x 17mm spanners. Remove the bolt and raise or lower the seat to suit. Replace the bolt in the desired hole and tighten. -
Page 18: Transporting The Scooter
Transporting the Scooter Transporting the Scooter If you want to transport the scooter in a car, first remove the seat. Rotate the seat and pull the seat upwards. You may need help with this, as the seat is heavy. You will also require ramps to assist loading the scooter into the vehicle. Contact your service provider for supply. -
Page 19: Battery Charging
Battery Charging Connection Instructions Fig 1. Insert charging plug here When you receive your scooter the batteries are partially charged. Fully charge for 12 hours before use. Place your scooter in an area that is dry and well ventilated. Make sure a power point is nearby. - Page 20 Battery Charging GENERAL NOTES REGARDING THE BATTERY CHARGER Battery chargers are subject to regular upgrades. For full instructions read the leaflet supplied with the charger, which can be found in the Battery Charger box. IMPORTANT Batteries have a limited guarantee; if they have not been charged correctly and they fail, they will not be replaced under the guarantee.
- Page 21 Full Weather Canopy/Beacon (Not available in all countries) Does it fit into your garage? When adjusting the tiller make sure there is a gap between Height: 63” (160cm) the screen and the basket Length: 71” (180cm) Width: 28” (70cm) WARNING! Do not use the canopy in high wind conditions.
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Page 22: Daily Check List & Safety Information
Daily Check List & Safety Information Items you should check on a daily/weekly basis: Your daily checklist 1. Visually check the machine for damage. 2. Visually check the tyres for damage. If your tyres are pneumatic check tyre pressures (30psi/2.1bar). (IMPORTANT POINT: Inflation of your tyres is very important. - Page 23 Driving your Vehicle & Storage Driving your vehicle Whether or not this is your first mobility vehicle, read these guidelines as all vehicles differ. Failure to do this may cause damage yo you, a third party or the vehicle. Check the weather. Make sure you are wearing suitable clothing, regardless if your journey is long or short.
- Page 24 Driving Guidelines Read this before driving the vehicle! Whether or not this is your first mobility vehicle, read these guidelines as all vehicles differ. Failure to do this may cause damage to yourself, a third party or the vehicle. Check the weather. Make sure you are wearing suitable clothing, regardless if your journey is long or short.
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Page 25: Troubleshooting Guide
Troubleshooting Guide This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your service provider. Symptom Solution Unit does not move. Freewheel is engaged. Check: Does the battery level indicator Batteries flat –... -
Page 26: Scooter Fault Indicators
Scooter Fault Indicators There are 3 stages when reporting a fault. The Service Provider is there to help you. They will ask you specific questions that need to be answered as accurately as possible. This will allow the service engineer to be equipped with the correct part when they visit you. -
Page 27: Common Questions
Common Questions I want to modify my scooter, is this ok? No, any modification will invalidate your warranty. This is because it changes the specification of the product and the manufacturer has to abide by the CE approval marking. I want to transport my vehicle but the boot lip is too high for me to lift the vehicle. There are various techniques to loading the vehicle into a car such as using ramps, tail lift. -
Page 28: Reporting A Fault And Servicing Information
Reporting a Fault and Servicing Information Breakdown (UK) – Phone 01582 430900 If your vehicle breaks down do not instruct a 3 party (A dealer, garage or friend) to fix the problem. Phone your Service Provider immediately. Failing to do so will invalidate your warranty. -
Page 29: Service Check List
Service check list (for the Quingo Engineer) Check page 26 for fault codes Initial diagnostic road test Wheel bearings wear and lubricate Wheel alignment of the 3 front wheels. There must be a negative toe in 1 to 5 degrees Steering and tilting mechanism. -
Page 30: Service Log
Service Log (For the Quingo Engineer) service Engineers Name Engineers Signature service Engineers Name Engineers Signature 3rd service Engineers Name Engineers Signature service Engineers Name Engineers Signature service Engineers Name Engineers Signature Staple additional pages as required. This page must be filled in. Add additional repairs. -
Page 31: Technical Information Regarding Emi
Technical Information Regarding EMI Important Technical Information regarding Electromagnetic Interference (EMI) The intensity of interference from electromagnetic energy is measured in volts per meter (v/m), which refers to the strength of the electrical source (voltage) as it relates to the distance away from the object being considered (in meters). - Page 32 Guarantee & Warranty Warranty Statement. Important information for the owner The period of warranty varies from country to country ranging from 1 year to 3 years. Please see your purchase order for full details. In accordance with the warranty conditions for new vehicles the warranty is as follows active from the date of delivery.
- Page 33 Quingo Vitess 2 Technical Specification Class Type Classified according to EN12184 as class B mobility unit Speed 6kph (4mph) and 12.9kph (8mph) Length/Width 127cm (50”) x 64cm (25”) Height (seat at lowest setting) 134cm (53”) Wheelbase 89cm (35”) Fully cushioned seat unit with closed cell foam rubber includes seat base, backrest, headrest (where fitted) and armrests.
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Questions and answers
My Quingo vitesse 2 is very difficult to steer. It has always felt very erratic is the only way to describe it, does not start or especially stop smoothly, it feels very jerry.and very abrupt . Now it is very difficult if not impossible to turn left on it the steering seems to be stuck going that way.
Steering issues with the AVC Quingo Vitess 2, such as difficulty turning left and erratic movement, could be caused by incorrect seating or footrest adjustments. If the seat is not positioned low enough, or the footrests are not extended forward, the user's weight may not be properly balanced. This affects comfort and stability, especially during turns. Proper adjustment of the seat, tiller, and footrests is essential to ensure the correct seating position—feet forward and forearms level with the tiller—which improves control and stability.
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When full lock steering in reverse the outside wheel drags and does not rotate.
The outside wheel of an AVC Quingo Vitess 2 may drag and not rotate when steering at full lock in reverse due to the scooter being in freewheel mode or because of a mechanical issue with the lever mechanism. If the lever mechanism is stiff or does not return to its normal position after being pulled, it can affect wheel movement. Misuse, such as pulling both levers at once or applying body weight on the levers, can also damage the mechanism and lead to issues like wheel drag.
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Where do you find the serial number
The serial number is located in the owner's manual and service record section, where it should be filled in by the owner.
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when moving over rough ground electrics cut-out turn key off then back on and ok but not for long
The AVC Quingo Vitess 2 electric system may cut out when moving over rough ground due to increased power consumption. When the scooter is used on uneven terrain such as grass, shingle, or soft ground, power usage can double, reducing battery efficiency. If the battery charge is low or affected by age, incorrect charging, or cold weather, the system might shut down to protect the components.
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