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Westell VersaLink 327W User Manual

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Not e t ha t the sections highlighted in the index have been removed t o ke e p t he file size be lo w
4Mb. These pages deal with the confiugration of the DSL and wired ethernet internets. No
information relating to the wireless interface were contained in the deleted pages.

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Summary of Contents for Westell VersaLink 327W

  • Page 1 Not e t ha t the sections highlighted in the index have been removed t o ke e p t he file size be lo w 4Mb. These pages deal with the confiugration of the DSL and wired ethernet internets. No information relating to the wireless interface were contained in the deleted pages.

  • Page 2: Draft

    3/6/06 – Draft 5 Draft 4 updates section 3.1, FCC Compliance Note. Draft 5 updates the text in Figure 1 and Table 2 for snap-in wireless antenna ™ G 327W) ERSA ATEWAY ODEL UIDE Copyright © 2005 Westell, Inc. 030-300452 Rev. A...

  • Page 3: Table Of Contents

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide CONTENTS 1. PRODUCT DESCRIPTION ..........................1 2. SAFETY INSTRUCTIONS ...........................1 3. REGULATORY INFORMATION ........................2 FCC Compliance Note..........................2 Canada Certification Notice ........................3 4. SYSTEM REQUIREMENTS..........................5 5. HARDWARE FEATURES............................6 LED Indicators ............................6 Rear Panel Features ............................8 6.
  • Page 4 030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 13.5 Firewall Log ............................141 14. DIAGNOSTICS ..............................144 14.1 Full Diagnostics............................145 14.2 IP Tests ..............................147 14.3 Logs ................................152 15. NAT Services ..............................154 16. APPENDIX A: TROUBLESHOOTING CONNECTION FAILURES.............158 16.1 Login Failed at Customer Information ....................158 16.2...

  • Page 5: Product Description

    Internet access, eliminating the need for dedicated phone lines for voice and data needs. The Plug and Play feature means that no user configuration is required. NOTE: Hereafter, the Westell VersaLink™ Gateway will be referred to as the “VersaLink” or the “Modem.” 2. SAFETY INSTRUCTIONS Never install any telephone wiring during a lightning storm.

  • Page 6: Regulatory Information

    RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation instructions provided in this guide. Modifications made to the product, unless expressly approved by Westell Inc., could void the user’s rights to operate the equipment.

  • Page 7: Canada Certification Notice

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide This equipment is designated to connect to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. An ACTA compliant telephone cord and modular plug is provided with the equipment.
  • Page 8 Repairs to certified equipment should be coordinated by a representative, and designated by the supplier. Contact Westell Technical Support at telephone no. (630) 375-4500 for instructions on product return.

  • Page 9: System Requirements

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 4. SYSTEM REQUIREMENTS The following system specifications are required for optimum performance of the VersaLink™ Gateway via 10/100 Base-T and Wireless installation. CONNECTION TYPE MINIMUM SYSTEM REQUIREMENTS Pentium®...

  • Page 10: Hardware Features

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 5. HARDWARE FEATURES This section explains LED states and descriptions, rear panel features, and pinout descriptions of your modem LED Indicators The LED indicators are used to verify the unit’s operation and status. LED states are described in Table 1. Table 1.

  • Page 11: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide IP is connected (the device has a WAN IP address from IPCP or DHCP and DSL is up, or a static IP address is configured, PPP Solid Green negotiation has successfully completed [if used] and DSL is up and no traffic is detected).

  • Page 12: Rear Panel Features

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide Rear Panel Features The following items are located on the rear panel of the modem. See Figure 1. Tables 2 through 5 list the connector types and pinout designations. 2 Wireless IEEE 802.11b/g SMA connector and antenna DSL Connector (RJ-11) Reset Button...

  • Page 13: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide Table 2. Connector Descriptions SYMBOL UNCTION Connects to an ADSL-equipped telephone jack DSL LINE RJ-11 or DSL connection of a POTS splitter. 10/100 Base-T Ethernet Connection to PC or ETHERNET RJ-45 Hub.

  • Page 14: Customer Information

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 6. CUSTOMER INFORMATION To browse the Internet using your VersaLink™ Gateway, you must (1) set up your customer information, (2) confirm your DSL sync, and (3) establish a PPP session with BellSouth. Refer to the Internet service provider’s installation manual to install the software required for your Internet connection.

  • Page 15: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide Customer Information If applicable and different from your email address. User ID Provided by BellSouth. Password Provided by BellSouth. Confirm Password Enter the appropriate values in the Customer Information page, and then click next to continue. 030-300452 Rev.

  • Page 16: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide After you have entered the appropriate values in the Customer Information page and clicked next, the following Auto Calendar Update Configuration page will be displayed. The Auto Calendar Update Configuration page enables you to configure your modem to automatically perform software updates when updates are available for your modem.

  • Page 17: Establishing Your Ppp Session

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide an update is available for your modem. Possible responses are: 1 through 28 (Note: If you enter a value lower than 1 or higher than 28, an error message will appear when you click save.) Factory Default = 2:00 A.M.

  • Page 18: Configuring Versalink

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide For example, after you have confirmed that the Internet LED on your modem is solid green, type http://www.bellsouth.com in you browser’s address bar and press “Enter” on your keyboard. The BellSouth® home page will be displayed.

  • Page 19: Versalink Gateway (Model 327W

    IMPORTANT: If you are connecting to the modem via a wireless network adapter, the service set ID (SSID) must be the same for both the Westell modem and your PC’s wireless network adapter. The default Network Name (SSID) for the modem is the serial number of the unit located below the bar code on the bottom of the unit and also on the Westell shipping carton.

  • Page 20: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide be set to the same channel as the AP; the station cards scan all channels and look for the modem with the correct SSID. Factory Default = Mixed Mode This setting allows station to communicate with the modem.
  • Page 21 030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 12.1 Configuration If you click the Configuration button at the Wireless page, the following page will be displayed. Enter the desired values in the fields provided, and then click save to allow the settings to take effect. To edit the MAC Filter Table, click the edit button.

  • Page 22: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide Factory Default = Mixed Mode This setting allows station to communicate with the modem. Possible responses are: Mixed: Station using 802.11b or 802.11g cards can communicate with the modem using both 11b and 11g rates.

  • Page 23: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide Wireless Configuration Factory Default = Enabled. Wireless Operation Displays the current setting of the modem’s wireless operation. This string, (32 characters or less) is the name associated with the modem. To connect Network Name (SSID) to the modem, the SSID on a station card must match the SSID on the modem.

  • Page 24: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide match the Network Name (SSID) in order to connect to the modem. Wireless Security (if WPA-PSK is used) Factory Default=WEP Wireless Security Possible Responses: Disabled: No security is used. WPA-PSK: WPA encryption methods are used to encrypt and secure the connection and the data being sent to and from the modem.

  • Page 25: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide If you clicked save in the Wireless Configuration page, the following pop-up will be displayed. Click OK to continue. If you clicked the add button in the Wireless MAC Address Filter Table, the following page will be displayed. After you have entered the desired MAC Address settings, click save to save your settings.

  • Page 26: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide If you clicked save, the following page will be displayed. This page enables you to add, edit or delete stations at the MAC Address Filter table. After you have made the desired changes to this page, click the save button to allow the changes to take effect.

  • Page 27: Statistics

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 12.2 Statistics If you click the Statistics button at the Wireless page, the following page will be displayed. This page provides information about your modem’s wireless connection. To clear the statistics in this page, click on clear. Wireless Card Information This string, (32 characters or less) is the name associated with the Access Network Name (SSID)

  • Page 28: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide was a multicast address (received by more that one station): not necessarily broadcast to all stations, but more than a single station. Broadcast messages are included in the count. The number of successful transmissions made.

  • Page 29: Product Specifications

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 18. PRODUCT SPECIFICATIONS LEDs DSL Line Code: Discrete Multi-Tone (DMT) Power DSL Rates: 32 kbps to 8 Mbps downstream E1, E2, E3, E4 and 32 kbps to 800 Kbps upstream Wireless Power spectral density: -40 dBm/Hz DSL Impedance: 100 Ohms...

  • Page 30: Software License Agreement

    AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE AND HARDWARE TO WESTELL TECHNOLOGIES, INC. THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE AGREEMENT CONCERNING THE SOFTWARE BETWEEN YOU AND WESTELL TECHNOLOGIES, INC.

  • Page 31: Versalink Gateway (Model 327W

    030-300452 Rev. A BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide EXCEPT FOR THE WARRANTIES SET FORTH ABOVE, THE SOFTWARE CD, AND THE SOFTWARE CONTAINED THEREIN, ARE LICENSED "AS IS," AND LICENSOR DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 32: Publication Information

    BellSouthVersaLinkGateway 3/6/06 – Draft 5 VersaLink Gateway (Model 327W) User Guide 20. PUBLICATION INFORMATION Westell® Versa Link™ Gateway (Model 327W) User Guide Part no. 030-300452 Rev. A Copyright © 2005 Westell, Inc. All rights reserved. Westell, Inc. 750 North Commons Drive Aurora, Illinois 60504 USA www.westell.com...
  • Page 33 Filename: BellSouthVersaLinkGateway_DRAFT4_toAlEngelkens.do Directory: C:\CPE Files\327W30 BellSouth C99_VersaGwy for Darko\UserGuide Template: C:\Documents and Settings\salle\Application Data\Microsoft\Templates\Normal.dot Title: Subject: Author: Westell Keywords: Comments: Creation Date: 2/16/2006 12:03 PM Change Number: Last Saved On: 3/6/2006 10:47 AM Last Saved By: salle Total Editing Time:...

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