Piper User Manual
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Piper User Manual

Piper User Manual

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User Manual Content
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User Safety Information
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AC Power
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Battery Power
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Environmental
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Safety Certification
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Emissions Certification
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FCC Statement
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Unboxing Piper
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Piper Details
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Setup Instructions
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Product Requirements
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Piper Installation
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Piper Mobile App Setup
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Multiple Pipers
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Multi Piper Setup
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Multi Piper Mobile App Setup
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The Piper Mobile App
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Dashboard
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Notable States
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Events
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Rules
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Settings
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Piper Setup: iOS
Piper Setup: Android
Multi Piper Setup: iOS
Multi Piper Setup: Android
Piper View
Live Video
Security Panel
Activity in Armed Modes
Siren Activated
Not Connected to Piper
Timeline
Event Features
Home Vitals
Armed Security Mode Rules (Armed Away/Armed Stay)
Notification Rules
Automation Rules
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Schedule
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Temperature
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Ambient Light
My Details
Piper Options

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Summary of Contents for Piper piper

  • Page 1 Piper Mobile App Setup ▪ Piper Setup: iOS ▪ Piper Setup: Android • Multiple Pipers Multi Piper Setup Multi Piper Mobile App Setup ▪ Multi Piper Setup: iOS ▪ Multi Piper Setup: Android • The Piper Mobile App Dashboard ▪...

  • Page 2: User Safety Information

    Dashboard and Main Navigation Video Events Home Vitals Rules Security Events and Wireless Accessories Weather • Latest PDF and Word Output PDF Document Word Document User Safety Information AC Power Only the power adaptor provided with Piper should be used with the equipment.

  • Page 3: Battery Power

    • Install the AC adapter where it can be easily accessed and is not a tripping hazard. • Remove batteries and unplug Piper if it is not going to be used for an extended period of time. • Under no circumstances should the unit be opened or modified in any way.

  • Page 4: Fcc Statement

    Congratulations on your recent Piper purchase! With this guide, you will learn how to operate Piper and all its features effectively. It includes information that will help you take advantage of the numerous smart home security and automation services that Piper offers, along with...

  • Page 5: Unboxing Piper

    Unboxing Piper Before starting, please ensure your Piper purchase contains each of the items listed below. If any are missing, contact your Piper retailer or the Piper support line for your region available at getpiper.com/contact-us. Each box includes: • Piper •...

  • Page 6: Piper Installation

    Note: If you have more than one Piper to set up, do this process for one Piper at a time. There should be only one Piper with a blue LED on during the setup. For multiple Piper setup instructions, go to Multi Piper Setup.

  • Page 7: Piper Setup: Android

    1. Confirm the prompt to start setup after creating your Piper account. 2. Name your Piper and enter the serial number, then tap “Continue” to proceed. Note: The serial number of your Piper can be found on the package and on the back of Piper below the battery compartment.

  • Page 8: Multiple Pipers

    Note: Your Piper’s LED light should now be green. You will also receive two notices of confirmation: • A text message from a number that Piper will use to contact you. Be sure to add this number to your contacts. •...

  • Page 9: Multi Piper Mobile App Setup

    Note: Be sure to do this process for one Piper at a time. There should be only one Piper with a blue LED on during the setup. Multi Piper Mobile App Setup You are now ready to connect your mobile device to the new Piper.

  • Page 10: Multi Piper Setup: Android

    Follow these steps to set up Piper from your Apple iOS device: 1. When Piper’s LED light turns blue, open the Piper app, tap the App Menu icon and go to Settings > Multi Piper Management. 2. Select “Add a Piper.”...

  • Page 11: Piper View

    Current weather, as well as indoor and outdoor temperatures are displayed on the lower right-hand corner of the snapshot. Note: A description of all icons used in the Piper mobile app can be found at the end of this document.

  • Page 12: Security Panel

    Disarmed Mode: Piper’s security is disarmed. Only notifications and automations may happen when Piper is disarmed. Note: To learn more about security rules and how to enable rules for Piper in Armed Away and Armed Stay Mode, please refer to the Rules section.

  • Page 13: Notable States

    Notable States Piper can enter a notable state when one of three events take place: when activity is detected in an armed mode, when the siren is activated, or when Piper cannot be reached. Piper’s notable state will be displayed on the Security Panel.
  • Page 14 You can define what activity you want Piper to record from the Rules tab. Like events, the past 7 days of video clips will be available to view in the app.

  • Page 15: Notification Rules

    3. Enable the desired security rule by toggling the control. Note: Piper cannot be armed if there are no rules associated with the security mode. If you try to switch Piper to an armed mode without any rules, a dialogue box will notify you.

  • Page 16: Automation Rules

    You can receive a notification when a specific event is detected, regardless of the security mode Piper is in. You can choose to receive this notification directly to the mobile app (via push a notification) or via an email. To set Notification rules: 1.

  • Page 17: Piper Options

    Settings The App Menu icon is on the top left-hand corner of the Piper app. Tap on this icon to view a list of options, including the Settings screen. From Settings, you can modify account information, customize preferences, and enable additional security features.
  • Page 18 Temperature Display: Choose between displaying the indoor and outdoor temperature in Celsius or Fahrenheit. • Weather Alerts: Piper can notify you of any local weather alerts. In order to receive these events, enable this feature. • Alarm Activation Grace Period: When Piper is set to Armed Away mode, a sound will chime in advance of activation to notify anyone close by.

  • Page 19: "Notify Trusted Circle" Security Rule

    Instructions for the set up of additional Pipers on the same network can be found in the Multiple Pipers section. Smart Arming with Life360 (Beta) Smart Arming is a security feature available to all Piper users. To learn more about this feature, along with set-up instructions, please refer to the Smart Arming section.

  • Page 20: Adding Wireless Accessories

    Adding Wireless Accessories Adding wireless accessories is done through an "inclusion" process, informing the Z-Wave enabled wireless accessory in question to be included to your Piper system at home. To add a wireless accessory to Piper, follow these steps: 1. Open the App Menu and go to Settings > Wireless Accessories.

  • Page 21: Removing Wireless Accessories

    Note: On Android, you can also tap, hold and drag to reorder within the Wireless Accessory Drawer on the Dashboard. The order you set will be used throughout the Piper mobile app on your mobile device, but each mobile device signed into your Piper account can have a unique order.
  • Page 22 IFTTT is a web-based service that offers you creative control over the products and apps you love. Piper is now compatible with IFTTT, allowing you to integrate your home security with other apps and home automation products including Phillips Hue, Amazon Echo, and Nest Thermostat.

  • Page 23: Smart Arming With Life360 (Beta)

    Smart Arming with Life360 Setup To enable Smart Arming with Life360, follow these steps: 1. In the Piper app, go the the App Menu and select Settings > Smart Arming with Life360 (Beta) and login to your Life360 account. 2. Select the address where your Piper is located from your list of places and the corresponding family circle and then tap “Save”.

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