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Performance Failure Table
Name
Device
Charger
Battery
External wired
headset
Except failure caused by networks
24
Failure of functions listed in the user manual
No display / typos / drain plan
Can not boot / can not login or communicate
No vibration
Dialling error
Accidental shutdown
Poor SIM card contact
Button control failure
No sound/no sound in one direction or abnormal volume
Casing breakage due to structural or material factors; does not work or
unable to work normally; unable to charge normally using the designated charger
The phone is still unable to work normally after charging, and the
judgement criteria is that the battery capacity is no less than 80%.
Unable to make/receive calls normally
Performance failure
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