Return Authorization Number; Warranty Regulations - Behringer Ultra-G User Manual

4. WARRANTY
§ 1 WARRANTY CARD/ONLINE REGISTRATION
To be protected by the extended warranty, the buyer must complete and return the enclosed warranty card
within 14 days of the date of purchase to BEHRINGER Spezielle Studiotechnik GmbH, in accordance
with the conditions stipulated in § 3. Failure to return the card in due time (date as per postmark) will void
any extended warranty claims.
Based on the conditions herein, the buyer may also choose to use the online registration option via the
Internet (www.behringer.com or www.behringer.de).
§ 2 WARRANTY
1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbH including all BEHRINGER subsidiaries
listed on the enclosed page, except BEHRINGER Japan) guarantees the mechanical and electronic
components of this product for a period of one (1) year from the original date of purchase, in accordance
with the warranty conditions described below. If the product shows any defects within the specified
warranty period that are not due to normal wear and tear and/or improper handling by the user, BEHRINGER
shall, at its sole discretion, either repair or replace the product.
2. If the warranty claim proves to be justified, the product will be returned to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly excluded.
§ 3 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer (or his authorized dealer) must call BEHRINGER (see enclosed
list) during normal business hours BEFORE returning the product. All inquiries must be accompanied
by a description of the problem. BEHRINGER will then issue a return authorization number.
2. Subsequently, the product must be returned in its original shipping carton, together with the return
authorization number to the address indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is accompanied by a copy of the original retail
dealer’s invoice. Any product deemed eligible for repair or replacement by BEHRINGER under the terms
of this warranty will be repaired or replaced within 30 days of receipt of the product at BEHRINGER.
2. If the product needs to be modified or adapted in order to comply with applicable technical or safety
standards on a national or local level, in any country which is not the country for which the product was
originally developed and manufactured, this modification/adaptation shall not be considered a defect
in materials or workmanship. The warranty does not cover any such modification/adaptation, irrespec-
tive of whether it was carried out properly or not. Under the terms of this warranty, BEHRINGER shall not
be held responsible for any cost resulting from such a modification/adaptation.
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