WHO IS COVERED?
You must have proof of purchase to receive warranty ser-
vice. A sales receipt or other document showing that you
purchased the product is considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product.
For one year thereafter, all parts will be repaired or
replaced, and labor is free. After one year from the day of
purchase, you pay for the replacement or repair of all
parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered
only for the original warranty period.When the warranty
on the product expires, the warranty on all replaced and
repaired parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the product,
adjustment of customer controls on the product, and
installation or repair of antenna systems outside of the
• product repair and/or part replacement because of misuse,
accident, unauthorized repair or other cause not within the
control of Philips.
• reception problems caused by signal conditions or cable
or antenna systems outside the unit.
• a product that requires modification or adaptation to
enable it to operate in any country other than the coun-
try for which it was designed, manufactured, approved
and/or authorized, or repair of products damaged by
• incidental or consequential damages resulting from the
product. (Some states do not allow the exclusion of inci-
dental or consequential damages, so the above exclusion
may not apply to you.This includes, but is not limited to,
prerecorded material, whether copyrighted or not copy-
• a product that is used for commercial or institutional
WHERE IS SERVICE AVAILABLE?
Warranty service is available in all countries where the
product is officially distributed by Philips. In countries
where Philips does not distribute the product, the local
Philips service organization will attempt to provide service
(although there may be a delay if the appropriate spare
parts and technical manual(s) are not readily available).
This warranty gives you specific legal rights.You may have other rights which vary from state/province to state/province.
Philips, P.O. Box 520890, Miami, FL 33152, USA, (402) 536-4171
One Year Free Labor
One Year Free Service on Parts
This product must be carried in for repair.
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing
proof of purchase. Attach it to this owner's manual and
keep both nearby. Also keep the original box and packing
material in case you need to return your product.
BEFORE REQUESTING SERVICE...
Please check your owner's manual for assistance. If you
have additional questions, call us at 1-800-531-0039.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO, OR U.S. VIRGIN ISLANDS...
Take the product to a Philips factory service center (see
enclosed list) or authorized service center for repair.When
the product has been repaired, you must pick up the unit at
the center. Centers may keep defective parts.
(In U.S.A., Puerto Rico, and U.S.Virgin Islands, all implied
warranties, including implied warranties of merchantability
and fitness for a particular purpose, are limited in duration
to the duration of this express warranty. But, because some
states do not allow limitations on how long an implied
warranty may last, this limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(In Canada, this warranty is given in lieu of all other war-
ranties. No other warranties are expressed or implied,
including any implied warranties of merchantability or fit-
ness for a particular purpose. Philips is not liable under any
circumstances for any direct, indirect, special, incidental or
consequential damages, howsoever incurred, even if notified
of the possibility of such damages.)
Please record below the model and serial numbers found
on the product. Also, please fill out and mail your warranty
registration card promptly. It will be easier for us to notify
you if necessary.
EL4965E007 / 8-02
1-800-661-6162 (French Speaking)
1-800-531-0039 (English or Spanish Speaking)