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HHP Dolphin 9500 User Manual

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Dolphin
9500/9550 Mobile Computer
Windows® Powered Pocket PC 2002
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  • Page 1 ® Dolphin 9500/9550 Mobile Computer Windows® Powered Pocket PC 2002 ™...
  • Page 2 Hand Held Products, Inc. d/b/a HHP (“HHP”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HHP to determine whether any such changes have been made.

  • Page 3: Table Of Contents

    FCC Compliance..........................1-6 Dolphin 9500/9550 Batch Terminal..................... 1-6 Dolphin 9500/9550 RF Terminal with 802.11b, Bluetooth, and/or GSM Radios ....... 1-6 Dolphin 9500/9550 802.11b, GSM, and/or Bluetooth R&TTE Compliance Statement....1-7 Pacemakers, Hearing Aids and Other Electrically Powered Devices .......... 1-7 Microwaves ..........................
  • Page 4 Checking Battery Power......................3-12 Storing Batteries ......................... 3-12 Guidelines for Battery Use and Disposal ................... 3-12 Dolphin 9500/9550 Technical Specifications ................... 3-13 Chapter 4 - Using the Dolphin 9500/9550 Mobile Computer Entering Data ............................4-1 Today Screen ............................4-2 Navigation Bar ............................ 4-3 Command Bar..........................
  • Page 5 Adding a Program to the Start Menu.................... 5-3 System Tab............................5-5 About ............................5-5 Backlight ............................5-6 Clock ............................5-6 CPU Speed ........................... 5-6 HHP WLAN Settings ........................5-7 IrDA Config ..........................5-7 Memory ............................5-8 Power............................5-11 Radio Manager ........................... 5-11 Regional Settings........................5-11 Remove Programs ........................
  • Page 6 Chapter 7 - Wireless LAN Communications with 802.11b Overview............................. 7-1 Powering Up the 802.11b Radio Driver ..................7-1 Configuring the 802.11b Radio......................7-2 Accessing the Configuration Utility..................... 7-2 The Configuration Utility ......................7-2 Status Tab ............................. 7-2 Config Tab............................ 7-4 Advanced Tab..........................
  • Page 7 Chapter 9 - Wireless WAN Communications with GSM/GPRS Overview............................. 9-1 Powering Up the GSM/GPRS Radio Driver ................9-1 Capabilities ........................... 9-1 Tri-Band Antenna......................... 9-1 Requirements..........................9-1 SIM Card Installation.......................... 9-2 Using uPhone ............................9-3 Accessing uPhone......................... 9-3 Phone Status ..........................9-3 Bubble Dialogs ..........................
  • Page 8 Pocket Excel............................ 10-25 Tips for Working in Pocket Excel .................... 10-25 Chapter 11 - Dolphin 9500/9550 HomeBase Overview............................11-1 Dolphin 9500/9550 HomeBase Parts and Functions ................ 11-2 Front Panel ..........................11-2 Rear Panel ..........................11-4 HomeBase Serial Connector ......................11-5 Powering the HomeBase........................
  • Page 9 Equipment Requirements ......................11-8 Setting up the HomeBase for RS-232 Communications ............11-8 Setting up the HomeBase for USB Communication ..............11-10 Communicating with the Dolphin 9500/9550 Terminal ............11-12 Verifying Communication......................11-12 Verifying Data Transfer ......................11-12 Mounting the HomeBase ........................ 11-13 Desk Mounting .........................
  • Page 10 Chapter 14 - Dolphin 9500/9550 QuadCharger Overview............................14-1 Dolphin QuadCharger Parts and Functions ..................14-1 Front Panel ..........................14-1 Rear Panel........................... 14-2 Supplying Power to the QuadCharger ....................14-3 Inserting and Removing Battery Packs..................... 14-3 Storing Batteries ......................... 14-3 Charging Batteries in the QuadCharger .................... 14-3 Using the Battery Analyzer.......................

  • Page 11: Chapter 1 - Introduction

    Ergonomics The patented shape of the Dolphin 9500 fits into either hand comfortably with major function keys that are easy to access. The hand strap on the back panel ensures a secure grip enabling true, one-handed operation. The integrated pistol-grip handle on the Dolphin 9550 provides intuitive point-and-shoot scanning over extended periods of use.

  • Page 12: Required Safety Labels

    Location Safety labels appear on the back panel of both terminals. On the Dolphin 9500 units, the required information is contained in the label. On the Dolphin 9550, some required information is embedded in the plastic and the rest is in the label.

  • Page 13: Regulatory And Safety Approvals For All Dolphin 9500/9550 Terminals

    5627 BT Eindhoven The Netherlands HHP shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive. Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft...

  • Page 14: Dolphin 9500/9550 Wlan Or Wpan Radio

    Dolphin 9500/9550 WLAN or WPAN Radio THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIAL MATERIAL OF HAND HELD PRODUCTS, INC. AND SHALL NOT BE REPRODUCED, OR COPIED, OR USED AS A BASIS FOR MANUFACTURE OR SALE The Dolphin® 9500/9550 RF terminal is designed to comply with the most current applicable standards on safe levels of RF THESE DRAWINGS AND SPECIFICATIONS ARE THE PROPERTY AND CONFIDENTIAL OF EQUIPMENT OR DEVICES WITHOUT WRITTEN PERMISSION.

  • Page 15: Dolphin 9500 Wwan Radio

    Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). The following is the required safety label that appears on the back panel of Dolphin 9500 terminals equipped with a GSM radio: FOR HOME OR OFFICE USE...

  • Page 16: Fcc Compliance

    Dolphin mobile computers meet or exceed all applicable standards and have been manufactured to the highest level of quality. Dolphin 9500/9550 Batch Terminal Dolphin 9500/9550 Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.

  • Page 17: Dolphin 9500/9550 802.11B, Gsm, And/Or Bluetooth R&Tte Compliance Statement

    Telecom RCPHAD002-485 Dolphin 9500/9550 802.11b, GSM, and/or Bluetooth R&TTE Compliance Statement The HHP Dolphin 9500RF and Dolphin 9550RF are in conformity with all essential requirements of the R&TTE Directive (1999/ 5/EC). This equipment has been assessed to the following standards:...
  • Page 18 1 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft...

  • Page 19: Chapter 2 - Getting Started

    PXA255 400MHz RISC processor built to run the Pocket PC platform. Dolphin 9500/9550 computers are available with different types of 2D imagers and wireless radios to meet most any enterprise mobile data collection requirement. There are three keyboard options and a 240 x 320 pixel, backlit 1/4 VGA display available in color or monochrome.

  • Page 20: Dolphin 9500/9550 Models And Options

    The Dolphin 9550 Batch This mobile computer offers the same enhanced productivity features of the Dolphin 9500 terminal with the added convenience of an integrated pistol grip-style form factor for high volume scanning applications. The Dolphin 9500/9550 WLAN (802.11b) These terminals integrate the basic functionality of the Batch terminals with the choice of an integrated 802.11b direct sequence...

  • Page 21: Dolphin 9500/9550 Peripherals

    The Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and communicates with the terminal in each slot. Communications occurs via Ethernet and dynamically-assigned IP addresses. For more information about the Dolphin Net Base, please consult the Dolphin 9500/9550 Net Base Quick Start Guide. Dolphin QuadCharger™...

  • Page 22: Dolphin 9500/9550 Accessories

    The protective holster secures the terminal for mobile use. Dolphin Mobile Mount The Dolphin Mobile Mount solution secures the Dolphin 9500 computers in place in the cab of any vehicle. Used in conjunction with the Mobile Charger, Dolphin terminals can be adapted to almost any in-transit environment.

  • Page 23: Bar Code Symbologies Supported

    Bar Code Symbologies Supported Symbology type Symbologies supported 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCode Straight 2 of 5 IATA...

  • Page 24: Using The Dolphin 9500/9550 For The First Time

    If you ordered accessories for your terminals, verify that they are also included with the order. The Dolphin 9500 Handstrap Handstrap The Dolphin 9500 ships with the handstrap installed and fastened with a clip on the bottom panel; see Bottom Panel Features on page 3-9.
  • Page 25 Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal. Using the Dolphin HomeBase D OL P H IN 1.
  • Page 26 1. When power is applied from a newly installed battery, the decode LED lights and the scan LED blinks for approximately three seconds. Do press any keys while the terminal is booting up. 2. The terminal initializes and the HHP splash screen displays for a few seconds. The Build numbers indicate the software version number. Build: 5.XX/5.XX/5.XX...
  • Page 27 Note: HHP recommends using screen protectors for Dolphin 9500/9550 terminals; especially for those terminals used within applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen and are easily installed. Screen protectors can be purchased at any major computer retail store or directly from HHP, Inc.

  • Page 28: Setting The Time And Date

    All configurations of the Dolphin 9500/9550 install HHP Demos and HHP Utilities. If the terminal is configured with a wireless radio, the appropriate radio drivers (*.cabs) and utilities for each radio install.
  • Page 29 Verify Decoding The Scan Demo enables you to decode a sample bar code. Start HHP Demos Scan Demo 1. Go to > > 2. Aim the terminal at a bar code and press the SCAN key. The decode LED flashes red, the scan LED lights red, and a green aimer beam projects out from the scanner.

  • Page 30: Resetting The Terminal

    Resetting the Terminal Soft Reset (Warm Boot) You would perform a soft reset if the terminal fails to respond. The soft reset re-boots the device without losing RAM data. 1. Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds. 2.

  • Page 31: Chapter 3 - Dolphin 9500/9550 Overview

    Dolphin 9500/9550 Overview System Features Processor The Dolphin 9500/9550 terminal is equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Pocket PC platforms on the market. Operating System The Pocket PC platform is a compact, highly efficient, scalable operating system.

  • Page 32: Front Panel Features

    Decode LED - Located in the upper left corner, this LED lights green when a scanned bar code is successfully decoded. Display The Dolphin 9500/9550 terminals feature a 3.5” liquid crystal display (LCD) touch screen and is covered with an industrial, protective lens. The video graphic array (VGA) resolution is 1/4 (240 X 320 pixel). The touch screen is activated with the stylus (included with the terminal) or a finger.
  • Page 33 Keyboard The Dolphin 9500/9550 series features three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha keyboard, and 56-key alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.

  • Page 34: Back Panel Features

    Back Panel Features Because the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section. Dolphin 9500 The following graphic describes features on the back panel of the Dolphin 9500 terminal.
  • Page 35 (e.g., WAV files). Hand Strap The Dolphin 9500 has an integrated elastic hand strap to provide a comfortable, secure grip on the terminal. It is attached to the terminal with a clip on the bottom panel; see Hand strap clip on page 3-9.

  • Page 36: Dolphin 9550

    Dolphin 9550 This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of • a pistol-grip handle to hold and maneuver the terminal with greater ease, •...
  • Page 37 Rubber Bumpers The rubber bumpers enable the Dolphin 9550 to rest in a stable, nose-down position when the unit is set on a flat surface. The following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers. Rubber Bumpers Stylus - inside the handle Stylus...

  • Page 38: Side Panel Features

    Terminals can be custom-configured with SD memory of 64MB, 128MB, or 256MB. Audio Jack Dolphin 9500/9550 terminals contain a 2.5mm audio jack for stereo audio playback. This jack serves as both a headset interface or as a microphone to make sound recordings. In both cases, you must use a 2.5mm plug.

  • Page 39: Bottom Panel Features

    Mechanical Connector The bottom panel of the Dolphin 9500/9550 features a custom, industrial-grade connector with 17 pins. When seated in a Dolphin 9500 series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector. All Dolphin 9500 series peripherals are designed to work exclusively with this connector.

  • Page 40: Batteries

    Main Battery Pack Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.

  • Page 41: Managing Battery Power

    Managing Battery Power Data and files saved on the Dolphin 9500/9550 terminal may be stored in RAM, so it is important to maintain a continuous power supply to the terminal. When the main battery pack becomes low, the Low Battery Charge icon appears in the notification tray at the top of the screen.

  • Page 42: Checking Battery Power

    • Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge. • If you are not sure the battery or charger is working properly, please send it to HHP or an authorized HHP service center, for inspection.

  • Page 43: Dolphin 9500/9550 Technical Specifications

    Dolphin 9500/9550 Technical Specifications System Architecture Intel X-Scale PXA255 400MHz Processor: Development Dolphin SDK for Pocket PC 2002 supports Embedded VB or C++ Environment: Dolphin .NET SDK for Pocket PC 2002 supports Visual Studio.NET(VB.NET and C#.NET) Pocket PC 2002 Professional Edition...
  • Page 44 Dolphin 9500/9550 Technical Specifications 9500 Terminal – Weight: Batch: 19.7 oz. (558 gm) WLAN: 20.2 oz. (573 gm) WPAN: 20 oz. (567 gm) WLAN/WPAN: 20.3 oz. (576 gm) 9550 Terminal – Batch: 23.4 oz. (663 gm) WLAN: 23.9 oz. (677.5 gm) 14 to 122°F (-10°C to 55°C)

  • Page 45: Chapter 4 - Using The Dolphin 9500/9550 Mobile Computer

    6-2. Touch Screen HHP recommends using screen protectors to protect the touch screen; especially when used with applications that require high- volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen display and are easily installed.

  • Page 46: Today Screen

    Today Screen When you turn on your device for the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see at a glance important information for the day. Tap to view notification messages.

  • Page 47: Navigation Bar

    Navigation Bar The navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to switch to programs and close screens. Tap to change volume or mute the device. Tap to quickly select a program you have recently used.

  • Page 48: Pop-Up Menus

    Pop-Up Menus With pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program.

  • Page 49: Selecting Programs

    Selecting Programs To select a program, tap Start > Programs, then the program name. Note: Some programs have abbreviated labels for check boxes and drop-down lists. To see the full spelling of an abbreviated label, tap and hold the stylus on the label. Drag the stylus off the label so that the command is not carried out. Dolphin®...

  • Page 50: Imager

    Decoding a Bar Code 1. Point the Dolphin 9500/9550 terminal directly at the bar code. The imager faces straight out the top panel. The aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range of 4-10 inches (10-25 cm) from the bar code is recommended.
  • Page 51 Scanning Position Options The aiming beam is smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit.

  • Page 52: Capturing Images

    The Scan Key The Scan key captures images on both the Dolphin 9500 and the Dolphin 9550 terminals. It is the only way to capture an image on the 9500, while on the 9550, you can also use the scan trigger on the pistol-grip handle.

  • Page 53: Using The Keyboards

    Using the Keyboards The Dolphin 9500/9550 series features three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha keyboard, and 56-key alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.
  • Page 54 The Power key puts the terminal into and wakes the terminal from suspend mode. Power Key The SCAN key activates the scan on both Dolphin 9500/9550 terminals. It also “wakes” the SCAN Key terminals from sleep mode. Its position allows convenient one-handed image-taking and/or bar code decoding.
  • Page 55 Using the Modifier Keys All three versions of the Dolphin 9500/9550 keyboard feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys.

  • Page 56: 35-Key Numeric/Alpha Keyboard

    35-Key Numeric/Alpha Keyboard The following graphic displays the 35-key numeric/alpha keyboard. SCAN key Power key Escape key Shift key Tab key Alpha Lock key Enter key Navigation keys Alpha Lock Indicators Space key Delete key Function keys Backspace key Backlight key CTRL, Blue, Red, ALT Modifier keys Alpha Lock Key (ALPHA) Because the 35-key keyboard defaults to numeric mode, the Alpha Lock key appears only on the 35-key keyboard.

  • Page 57: 43-Key Numeric/Alpha Keyboard

    43-Key Numeric/Alpha Keyboard The following graphic displays the 43-key numeric/alpha keyboard. SCAN key Escape key Power key Shift key Tab key Number Lock key Enter key Navigation keys Number Lock Indicators Backlight key (use with SFT to delete) Space key (use with SFT to backspace) CTRL, Blue, Red, ALT Modifier keys Number Lock (NUM) Because the 43-key keyboard defaults to alpha mode, the Number Lock key appears only on the 43-key keyboard.

  • Page 58: 56-Key Alpha/Numeric Keyboard

    Key Combinations There are keyboard combinations for specific functions and special characters on each keyboard. For charts of the key combinations associated with each keyboard layout, see the Appendix A of the Dolphin 9500/9550 User’s Guide. 4 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft...

  • Page 59: Adjusting The Backlight

    Adjusting the Backlight Both the keyboard and the display are backlit to enable better viewing in low-light conditions. All keyboards contains a Backlight key that toggles the backlight on and off; see Backlight on page 4-10. Keyboard By default, the Backlight key turns the keyboard backlight on and off for both color display and monochrome terminals.
  • Page 60 Using the System Settings Tap Start > Settings > System tab > Contrast. The current settings are displayed. Use the slider to adjust the contrast to the desired setting. Tap OK to save adjustments. 4 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft...

  • Page 61: Communication Media Options

    3-9. Via the IrDA Port The IrDA port enables the Dolphin 9500/9550 to transmit data via pulses of light to and from other IrDA-compliant devices, such as printers and PCs or to other Dolphin 9500/9550 terminals. Via the 802.11b Radio The Dolphin 9500/9550 may be equipped with a WiFi®-compliant, interoperable 2.4 GHz 802.11b direct sequence spread...

  • Page 62: Radio Options

    Radio Options Dolphin 9500/9550 terminals can be configured with one or a combination of the following radios: • 802.11b • Bluetooth • GSM/GPRS (9500 only) Please note that the 9550 supports all radio options and configurations EXCEPT FOR GSM/GPRS. Available Radio Combinations Dolphin 9500/9550 terminals can be configured with more than one radio.

  • Page 63: Powering Up A Radio

    Powering Up a Radio Requirements To successfully power up a radio, both the hardware module and the software driver must be installed on the terminal. If the module is present, the radio appears in the Radio Manager. However if the driver is not installed, you cannot successfully power up the radio.

  • Page 64: Entering Text Using The Input Panel

    When you use the input panel, your terminal anticipates the word you are typing or writing and displays it above the input panel. When you tap the displayed word, it is inserted into your text at the insertion point. The more you use your Dolphin 9500/9550 terminal, the more words it learns to anticipate.

  • Page 65: Using The Block Recognizer

    2. Write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Letter Recognizer, with Letter Recognizer open, tap the question mark next to the writing area Using the Block Recognizer With Block Recognizer you can input character strokes using the stylus that are similar to those used on other devices.

  • Page 66: Input Panel Options

    Input Panel Options You can set input options by going to Start > Settings > Personal tab > Input.The following graphics are the tab windows where you can customize the input panel to your preferences: Input Method tab Word Completion tab Options tab 4 - 22 Dolphin®...

  • Page 67: Writing On The Screen

    Writing on the Screen In any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode.

  • Page 68: Drawing On The Screen

    Drawing on the Screen Drawing on the screen is similar to writing on the screen. The difference between writing and drawing on the screen is how you select items and how they can be edited. To create a drawing, cross three ruled lines on your first stroke. A drawing box appears. Subsequent strokes in or touching the drawing box become part of the drawing.

  • Page 69: Status Icons

    Status Icons Status Icon Meaning Turns all sounds on and off Backup battery is low Main batteries are charging Main batteries are low Main batteries are very low Main batteries are full Synchronization is beginning or ending Notification that one or more e-mail messages were received Note: The Notification icon displays if more notification icons need to be displayed than there is room to display them.

  • Page 70: Finding And Organizing Information

    Finding and Organizing Information The Find feature on your Dolphin mobile computer helps you quickly locate information. On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find information that is taking up storage space on your device, select Larger than 64 KB in Type.

  • Page 71: Chapter 5 - Settings

    Settings Overview System settings are available off the Start menu. Go to Start > Settings and the system settings screen opens displaying the Personal tab. System settings are comprised of the following three tabs: Personal tab System tab Connections tab Personal tab Enables you to customize buttons, input methods, menus, etc.

  • Page 72: Personal Tab

    Customize buttons to perform functions. To use this setting, the HotKeys HHP Utility must be initialized. Tap Start > HHP Utils > HotKeys (the icon is the same). The HotKeys utility initializes. Return to the Personal tab and tap the Buttons icon.

  • Page 73: Adding A Program To The Start Menu

    Adding a Program to the Start Menu You can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing the program, just re-routing access to it. Using System Settings 1.
  • Page 74 3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 4. Tap the Start menu. 5.

  • Page 75: System Tab

    System Tab The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting. About The About system setting displays specific information about what is loaded on the terminal. It contains three tabs: Version tab Displays the information about the software, operating system, and processor of the terminal.

  • Page 76: Backlight

    Device ID Displays the information the device uses to identify itself to other computers. It can be important to know this information if the Dolphin terminal is going to be part of a networked system of devices. The name or description can be changed according to the parameters on the screen. The first time this screen is opened, it displays the system’s default name and description for the device.

  • Page 77: Hhp Wlan Settings

    To change the default, select Low Speed and tap OK. A message appear confirming the changed and now current CPU speed. Tap OK to save the change. HHP WLAN Settings This option appears on the Settings tab only if an 802.11b radio is installed on the device. For more information, see...

  • Page 78: Memory

    Memory The Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory. Access this system setting whenever you receive system messages about memory. There are three tabs: Main, Storage Card, and Running Programs. Main tab This tab displays current capacity and usage of the 64MB of on-board, volatile RAM memory.
  • Page 79 Storage Card tab This tab displays the current capacity and usage statistics of the selected memory type; IPSM or Storage Card. Select the memory type from the drop-down list. IPSM is selected automatically. Total storage The total MB of memory capacity of the selected memory. card memory In use The MB currently being used.
  • Page 80 Running Programs tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. You can • Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or •...

  • Page 81: Power

    Power The Power system setting enables you to check the remaining charge of both the main and backup batteries. For more information, see Batteries on page 3-10. You can also set automatic turn-off times for the terminal to conserve power. When the device is “turned off,” that means that it goes into suspend mode.
  • Page 82 The Region tab displays an overview of the region selected in the drop-down list at the top. The terminal is loaded with a number of pre-programmed regional settings. Select one from the list. 5 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft...

  • Page 83: Remove Programs

    The results appear below. To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it. Remove Programs The Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory.
  • Page 84 To Remove Programs: 1. Tap Remove Programs. In the list, select the program you want to remove. 2. Tap Remove. The following message appears: 3. Tap Yes. Wait while the program is removed. 4. Verify that the program no longer appears in the list. Memory The Remove Programs screen displays the total storage memory available.

  • Page 85: Screen

    2-8. ClearType Dolphin 9500/9550 displays support ClearType font rendering. ClearType is a Microsoft technology that dramatically increases the readability of text on LCD displays. Select the Enable ClearType, tap OK, and perform a soft reset; see Soft Reset (Warm Boot) on page 2-12.

  • Page 86: Connection Settings

    Connection Settings The Connections tab serves as a connections manager for the terminal that enables you to manage your network connections. There are three main components: Beam Enables you to verify and adjust the infrared settings of the IrDA port. For details, see Using Infrared on page 6-5.

  • Page 87: Connections Tab

    Connections Tab The Connections screen enables you to manage internet, work, and network card connections that the terminal defaults to when connecting to the network. When connecting to the internet, the system defaults to the setting selected here. The terminal is initially set to Internet Settings.
  • Page 88 To Configure Internet Settings 1. On the Connections tab, select Internet Settings in the first drop-down list, and tap Modify. The Internet Settings screen appears displaying the Modem tab. The list in the middle of the screen displays existing internet connections. If you have not yet established an internet connection, “New…”...

  • Page 89: Advanced Settings

    4. Tap Next to enter the phone number for the modem to dial. 5. Enter the phone number and tap Next. 6. Enter the parameters, including any extra dial-string modem commands, and tap Finish. You are returned to the Internet Settings screen where the new connection name and number appear in the list.
  • Page 90 Port Settings Advanced settings opens to this tab window. On it, enter the parameters for the port the terminal is using. Connection preferences Data Bits • Can be set between 4 and 8 • Can be set to None, Odd, Even, Parity Mark, or Space Stop Bits...
  • Page 91 Name Servers settings Tap on this tab to determine how the terminal connects to servers. Server-assigned IP addresses use DHCP. You can • Use the server-assigned IP address (recommended) OR • Enter a specific server address in the fields provided: •...
  • Page 92 VPN Tab 1. After the Modem settings have been established, tap on the VPN tab. The Work Settings screen displays with a list of connections in the middle of the window. If no connections have been established, only New... appears. 2.
  • Page 93 5. Tap OK again and you are returned to the Work Settings screen, which now lists the new VPN connection. Proxy Settings Proxy setting are most often used when your terminal is connected to a network with a firewall. In this case, you would connect to the internet via a proxy server.

  • Page 94: Deleting Connections

    Creating a Custom Connection The Dolphin 9500/9550 terminal comes loaded with Internet Settings and Works Settings as options in the drop-down lists on the Connections tab. You can create new settings of each type. After they are saved, custom settings appear in the drop-down lists on the Connections tab.
  • Page 95 Internet Settings On the Connections tab, in the first field (for Internet Settings), select New in the drop-down list. The General tab opens so that you can name the connection. Tap the Modem tab. The Modem tab opens. From there, complete the rest of the process for internet settings. For more information, see Internet Settings on page 5-17.

  • Page 96: Connecting

    Connecting You can test your connection settings on the Connections tab (see page 5-17) any time. In either of the first two drop-down lists (Internet and Work), select the desired setting. Tap Connect and the terminal begins connecting to the network. Note: The Connect button is active only when the selected connection setting is valid.

  • Page 97: Network Card Connections

    Network Card Connections The third field on the Connections tab (see page 5-17) enables you to select the connection setting of your network card. You can have your network card use your internet or work settings. Tap OK to save settings. Dolphin®...

  • Page 98: Network Adapters

    Network Adapters On the Connections tab (see page 5-17), tapping Network Adapters enables you to review the adapters installed on the terminal and the properties associated with each. To see the IP addresses and Name Servers of a network adapter, select one in the list, and tap Properties. Server-assigned IP addresses use DHCP.

  • Page 99: Editing Properties

    Editing Properties Any time you open properties and tap OK, the system saves the settings. The following message appears after you tap OK: Tap OK again to save any changes. Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 5 - 29...
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  • Page 101: Chapter 6 - Communications

    Communications Overview You can exchange information between your Dolphin 9500/9550 and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options: • Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher.

  • Page 102: Using Activesync

    HHP, such as the Dolphin HomeBase, Dolphin Mobile Base, Dolphin ChargeBase, Dolphin Net Base, or other Dolphin 9500 series charging/communication cable. Use of any peripheral not sold/manufactured by HHP may damage your terminal and will void the warranty.

  • Page 103: Synchronizing From Your Device

    2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions. 3. Connect the terminal to the host PC via an HHP communication peripheral. If the File is an Installer: 4.
  • Page 104 If the File is Not an Installer: 5. An error message appears stating that the program is valid but designed for a different type of computer. You need to manually transfer this file to the terminal. 6. If you cannot find any installation instructions for the program in the Read Me file or documentation, open ActiveSync and click Explore.* 7.

  • Page 105: Using Infrared

    Using Infrared Dolphin 9500/9550 terminals contains infrared or IrDA ports on the left side panel (see IrDA Port on page 3-8). Using these ports, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Pocket PC information such as Contacts and Tasks, as well as software upgrades.

  • Page 106: Verify That Beam Settings Are Set To Receive

    Verify That Beam Settings Are Set to Receive The Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam. The Beam Settings window should appear as follows: Sending and Receiving Information Sending: 1.

  • Page 107: Troubleshooting

    Troubleshooting If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive. The terminal searches for the sending device. If the terminal cannot find the sending device, the following message appears: Dolphin®...

  • Page 108: Using An Isp

    Using an ISP The communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services. After you are connected, you can send and receive e-mail messages by using Inbox and view Web or WAP pages by using Pocket Internet Explorer.

  • Page 109: Chapter 7 - Wireless Lan Communications With 802.11B

    Direct Sequence Spread Spectrum (DSSS) technology to spread the signal continuously over a wide frequency band. It provides a data rate of up to 11 Mbps. In addition, the open software architecture makes the Dolphin 9500/9550 a complete solution for a variety of wireless mobile data collection applications.

  • Page 110: Configuring The 802.11B Radio

    Configuring the 802.11b Radio Dolphin 9500/9550 terminal loaded with an 802.11b radio contain a configuration utility that enables you to enter and save the optimal transmission settings. Accessing the Configuration Utility You can access the configuration utility two ways: 1. Tap Start > Settings > System tab > HHP WLAN Settings This icon appears on the System tab only if there is an 802.11b radio installed on the terminal.
  • Page 111 Disable/Enable Radio Tap this button to toggle to disable/enable the radio link from the card. Rescan Tap this button to start a rescan process to search for an AP with a stronger signal in the network. Renew IP Tap this button to reapply IP the address from the DHCP server when automatic DHCP is enabled. More Info Tap this button to display detailed TCP/IP info;...

  • Page 112: Config Tab

    (- the creator of IBSS into which the card is joined in peer-to-peer (Ad-Hoc) mode. on page 7- 2). This table is blank after the initial HHP software installation. It can be kept blank with no automatic association preference. Active SSIDs The Active SSIDs table lists all access points or peer stations (creator of IBSS) in the vicinity of the host.
  • Page 113 Column This column displays… SSID The Network Name of the access point or peer station. An icon with signal strength is also shown. Channel The channel it uses and the WEP method it applies, if any. The icon stands for WEP Key-On, and for WEP Key-Off.
  • Page 114 Preferred Profile Icons You can complete a number of tasks to manage your Preferred Profiles using the five icons at the top of the window: Icon Name Tap this icon to… Create a profile. Edit Modify a profile. Delete Delete a selected profile. Move the highlighted profile up to increase the automatic association priority.
  • Page 115 To Modify a Profile Select one and tap the Edit icon. The following screen displays: SSID To enter an SSID, which is the Network Name. Check with your network administrator for Network Name (SSID). Type Choose Peer-to-Peer or Access Point from the drop-down list. Peer-to-Peer mode is used for communication between two (or more) radio stations (cards) without an access point.
  • Page 116 To Delete a Profile Profiles may be deleted either from the Preferred List or from the Preferred List and Registry. To delete a profile, select (highlight) a profile and tap the Delete button and the following screen displays: From the pop-up window select the option of your choice and tap Yes to confirm or No to cancel. 7 - 8 Dolphin®...

  • Page 117: Advanced Tab

    Advanced Tab On the Settings window, tap the Advanced tab. The following screen displays: Power Save Mode Disable Choosing this option disables the Power Save mode. Always Enable Choosing this option makes the Power Save mode always enabled. This is the default setting. Auto Enable Choosing this option means that the Power Save mode is automatically enabled when the internal battery powers the terminal and automatically disabled when an external power supply powers the...

  • Page 118: About Tab

    To Activate the Status Icon 1. Tap Start > Programs. 2. Tap the HHP WLAN Settings icon This icon appears on the Programs window only if an 802.11b radio is installed. 3. The Status icon is now active in the bottom tray. When you tap it, a menu of configuration options appears.
  • Page 119 If confirmed, the Status icon does not display in the task tray, and you need to go to Start > Programs > HHP WLAN Settings to access the configuration utility. Wireless Network Status Opens the Status tab of the configuration utility; see Status Tab on page 7-2.

  • Page 120: Wireless Security Supplement

    If the card isn’t in the computer, the installation program can’t make the proper program and protocol associations. • The appropriate version of the AEGIS Client software package for your operating system. Contact HHP for the correct version for your company.
  • Page 121 MD5 Worksheet To configure AEGIS Client to use MD5 authentication, you need to know: 1. Will you use your Windows user name and password for network authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name/password combination? If a second set of credentials is required, you need to know the exact user name and password.
  • Page 122 TTLS Worksheet To configure with TTLS authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.
  • Page 123 PEAP Worksheet To configure AEGIS Client with PEAP Authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.

  • Page 124: Configuring The Pocket Pc Client

    Configuring the Pocket PC Client Because AEGIS Client enables your terminal to access a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to match your network server parameters. If the EAP configuration doesn’t match your network configuration, you can’t access the network.

  • Page 125: Running Aegis Client

    • In the Identity field, enter your network login or user name. • In the Password field, enter your network password. • If your network requires client certificates, select the Use certificate option and complete the information. • If the Authentication Type is PEAP or TTLS, select the Tunneled authentication option and enter the appropriate Identity, Password, and Protocol.

  • Page 126: Configuring The Aegis Client Software

    Port Status Icon Table Icon Color This color icon indicates that … The port is associated, but there is no response to 802.11b Orange packets. Blue There is no 802.11b activity. Green Authentication succeeded. Yellow Authentication is in process. Authentication failed. Configuring the AEGIS Client Software Configuration takes place at several levels: •...
  • Page 127 User Settings Tab The User settings tab defines the protocol and the credentials used to authenticate a user. Identity The 802.1X identity supplied to the authenticator. The identity value can be up to 63 ASCII characters and is case-sensitive. In TTLS and PEAP, it is recommended that this field not contain a true identity, but instead the identity “anonymous”, and any desired realm (e.g.
  • Page 128 System Settings Tab The System Settings tab controls logging and the port manger timeout period. Log Level These settings control the detail of the log messages generated by the AEGIS Client. By default, all errors, warnings, and information events are logged. Each entry records a severity code (of one [debug message] to four [error] asterisks), a time stamp, and a message.
  • Page 129 Server Identity Tab The Server identity tab defines the credentials the client uses to authenticate the server during TLS/TTLS/PEAP authentication message exchange. AEGIS Client uses the information entered on this screen to verify that the Client is communicating with a trusted server.

  • Page 130: Port Setting Menus

    Port Setting Menus To see or manage the wireless cards or Ethernet NICs controlled by the Client, go to Start > Programs > Meetinghouse AEGIS Client. The Main menu contains a list of wireless and NIC adapters (ports). Tapping a port brings up a menu that allows the port to be enabled or disabled, configured, or deleted.
  • Page 131 Client Menu To open the client menu, tap Client in the command bar along the bottom of the window. Close Closes the Client's interface, while leaving the client running. Start/Stop Starts or stops 802.1X authentication. Restart Same as a Stop followed by Start. Configure Opens the Configuration screen displaying the User tab.

  • Page 132: Port Setting Parameters

    Port Setting Parameters Port settings parameters rarely need to be modified from their defaults. In most cases, you should modify these settings only if advised to by technical support. Port Settings are global to all ports. To open the Port Settings screen, select any adapter in the port list, tap and hold, then select Configure on the Port menu. The Port Settings screen is displayed.

  • Page 133: Certificate Management

    Certificate Management During configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., RADIUS server) that is used by the authenticator.
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  • Page 135: Chapter 8 - Wireless Pan Communications With Bluetooth

    Wireless PAN Communications with Bluetooth Overview Dolphin 9500/9550 terminals are available with a Bluetooth radio for (Wireless Personal Area Network) WPAN usage. When the mobile computer is first initialized, the *.cab file and module for Bluetooth are installed. Powering Up the Bluetooth Radio Driver Before using the radio, make sure that the Bluetooth radio is powered up.

  • Page 136: Assign Com Ports

    Assign COM Ports Follow these steps to view and/or modify the Bluetooth COM ports. If you are not going to use the IrDA port, you can disable it to free up a port for Bluetooth devices; see IrDA Config on page 5-7.

  • Page 137: Discover Bluetooth Device(S)

    Discover Bluetooth Device(s) Follow these steps to discover other Bluetooth devices nearby, including non-phone devices. The Device Discovery Wizard is a more detailed alternative to using the Bluetooth “Get Connected!” Wizard or Bluetooth ActiveSync or Bluetooth LAN Access options. The Device Discovery Wizard allows you to discover any type of Bluetooth device. 1.
  • Page 138 2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond. 3. Alternatively, after selecting a device, tap on the Bond icon. Or tap on Device, then select Bond. 4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your selected device. 8 - 4 Dolphin®...

  • Page 139: View Device Properties

    5. As prompted, make sure the Bluetooth device that you want to bond with is in Bondable mode. 6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To continue bonding, enter the correct passkey and tap Reply. 7.

  • Page 140: Set Up Your Favorite Device

    3. Use the General and Services screens to research device properties. If needed, assign a new device type icon by tapping on the arrow buttons in the General screen. You can also use the Device name field to rename the device. When done, tap OK for the setting to take effect.

  • Page 141: Delete A Device From The Folder

    2. In the pop-up menu, choose between Large Icons or Details. Large Icons Details Note: In Details view, you can see the Device Class and scroll right to see the current Bonded status. Delete a Device From the Folder If you no longer plan to connect with it, you can delete a device from the Bluetooth Devices folder. 1.

  • Page 142: Turn Radio Transmitter On/Off

    Turn Radio Transmitter ON/OFF You may want to turn off the radio transmitter to save power or if you are entering an area with radio restrictions (e.g., an airplane). 1. The Bluetooth icon should appear in the task tray on the Today screen. Tap on the icon. 2.

  • Page 143: Bluetooth Activesync

    Bluetooth ActiveSync This section explains how to use the Bluetooth ActiveSync feature. It helps you quickly and easily ActiveSync to a notebook or desktop computer with ActiveSync v3.x installed. 1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth ActiveSync. 2.
  • Page 144 (c) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize files, if desired. SCENARIO #3: Your Bluetooth Devices folder contains no computers. (a) When you tap on Bluetooth ActiveSync, a Bluetooth Device Search automatically begins. Note: You can also start the device search by tapping Find in the Bluetooth Devices screen.

  • Page 145: Bluetooth Lan Access

    Bluetooth LAN Access This section explains how to use the Bluetooth LAN Access feature to quickly and easily connect to a Bluetooth-enabled LAN access point. 1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth LAN Access. 2. The next screens varies depending on if your Bluetooth Devices folder contains any access points, and if one is chosen as your favorite.
  • Page 146 (a) When you tap Bluetooth LAN Access, your mobile computer automatically tries to connect with your favorite access point. (b) If your LAN requires a passkey, a screen appears, asking for the passkey. Enter the passkey, then tap OK. (c) After a successful connection is made, the status screen reports Connected. (d) Now you are ready to access your LAN for Internet access, files, etc.
  • Page 147 (e) After a successful connection is made, the screen reports Connected. Now you are ready to access your LAN for Internet access, files, etc. Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 8 - 13...

  • Page 148: Obex

    OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, contacts or files with another Bluetooth device that supports OBEX. Bluetooth OBEX application supports five operations: • Exchange Business Cards • Send a Contact •...

  • Page 149: Send A Contact

    2. Make sure the other Bluetooth device is set up to receive a contact. The device must support the OBEX Object Push profile. Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact by tapping the Bluetooth icon.

  • Page 150: Send A File

    3. Tap and hold your stylus on the contact(s) you would like to send. In the pop-up menu, select Send Via Bluetooth. 4. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.
  • Page 151 2. Now you are ready to send a file. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Send a File. 3. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby.

  • Page 152: Browse Remote Device

    6. Your mobile computer sends the file. Browse Remote Device The Bluetooth File Explorer lets your mobile computer share files with another Bluetooth device. The other device must support the OBEX File Transfer server profile. This section covers the following file transfer operations: •...
  • Page 153 4. Select the Bluetooth device you wish to browse. If the desired device is not listed, tap Find. 5. Your mobile computer begins to establish a file sharing connection. 6. After the devices successfully connect, the Bluetooth File Explorer appears. Half of the screen shows contents of the remote device, while the other half shows contents of your device (the local device).
  • Page 154 Create local folder, as applicable. 2. On the Dolphin 9500/9550, you can also tap and hold your stylus on an item in either the remote or local device that you wish to put in a new folder. In the pop-up menu, select Create folder.
  • Page 155 3. In the next screen, enter a name for your new folder. Tap OK. 4. The new folder should be listed under the appropriate device. Delete File(s) or Folder(s) 1. Select item(s) that you wish to delete. You can only delete item(s) from one device at a time. 2.

  • Page 156: Receive Contact Or File

    2. Start the connection process by either of two methods: • Tap on the Device menu. Select Connect. • Tap on the Connect icon. 3. In the next screen, select the device you wish to connect to. Tap Select. Your mobile computer attempts to connect to the device selected.
  • Page 157 2. The Enable File Sharing status screen appears. Your mobile computer waits two minutes for the remote device to connect. 3. After successfully connecting to the remote device, the screen report Connected. 4. If two minutes passes before you connect, tap Wait Again. 5.

  • Page 158: Using The Dialer

    Using the Dialer This section explains how to assign a dialing prefix and use the Dialer to dial a number directly from your Contacts list. The Dialer makes it quick and easy to perform dial-up networking. Note: The Dialer has been verified to work with Nokia and Ericcson phones and is known not to work with the Motorola 270c, NTT Docomo Paldio 633S or Sony au C413S phone.
  • Page 159 The following string can also be included in a phone number: (',') The Dialer cannot dial a phone number containing non-numeric characters other than those listed above. HHP recommends that you follow the standard Microsoft Outlook format for phone numbers.

  • Page 160: Get Connected Wizard

    Get Connected Wizard The Get Connected! Wizard guides you through a one-time setup process that prepares the mobile computer and phone for Bluetooth connections. The wizard varies depending on what phone you want to connect to. Ericsson, Nokia 6210, NTT DoCoMo, Sony Phones 1.
  • Page 161 4. When the search is complete, a list of the discovered Bluetooth phones appears. Choose the phone you wish to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 5. As prompted in the next screen, prepare your phone for bonding. For instructions on setting your phone to “Bondable” or “Pairable”...
  • Page 162 4. The mobile computer begins to search for the phone. When the search is over, a list of the discovered Bluetooth phones appears. Choose the phone you wish to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 5.

  • Page 163: Dial-Up To Your Network

    Dial-up to Your Network Complete the following steps to create a new Bluetooth internet connection. Before setting up dial-up networking, prepare yourself with dial-up information and other necessary settings from your office network or ISP. 1. Go to Start > Settings > Connections tab > Connections. In the top field, select Internet Settings and tap Modify. Then, tap New.
  • Page 164 Make up a 4-16 digit passkey, enter it on the phone, then enter it on the Dolphin 9500/9550. Note: The Bluetooth icon on the Today screen blinks to indicate a connection. c) After successfully bonding, you can set up the phone to automatically connect to your Dolphin 9500/9550 without requiring a passkey.
  • Page 165 • Scroll to 10 Bluetooth, then press SELECT. • Scroll to 4 View Paired Devices, then press SELECT. • Highlight the Dolphin 9500/9550, then press OPTIONS. • Scroll to 3 Request Connection Authorization, then press NO. To use a different Bluetooth phone for dial-up networking, you can use the same connection setup, but you must make the new phone your favorite.
  • Page 166 8 - 32 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft...

  • Page 167: Overview

    The Radio Manager on page 4-18. Capabilities Dolphin 9500 computers with integrated GSM/GPRS WWAN radios are optimized for the following two-way voice and data communications: • GSM data "dial-up" • SMS (Short Message Service) • GPRS Class 10 - data transmissions average. 40-60 Kbps (wireless network carrier dependent)

  • Page 168: Sim Card Installation

    SIM cards are obtained and activated by the network provider that supports the GSM/GPRS network. On the Dolphin 9500 terminal, the SIM card door is located in the battery well on the back panel. This enables easy access to the SIM card while securing it under an installed battery.

  • Page 169: Using Uphone

    Using uPhone The uPhone Application Suite contains three programs that function together to provide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: • Call Log enables you to view and manipulate a list of the most recent calls. •...

  • Page 170: Bubble Dialogs

    Bubble Dialogs If the Dialler or SMS Manager are not visible, the following bubble dialogs appear automatically: Incoming Call Displayed when an incoming call is received and the Dialler is not visible. The caller’s name or number displays if it is in your Phonebook. “No number"...

  • Page 171: Using The Dialler

    Using the Dialler To launch the Dialler, tap Start > Programs > uPhone > Dialler. The program launches and the uPhone Dialler screen opens: Dialler screen Information lines 1. Network Operator - name of service Signal Strength - provider. Four bars is optimal for 2.

  • Page 172: Receiving A Call

    When the call is connected, the three information lines display the following: Joe Smith Network Operator Displays the name of the service provider you are using. Name/Number Displays the name and/or number you called. If the number is from your Phonebook, that entry displays.

  • Page 173: Touchtones

    Touchtones To transmit touchtones for interactive voice systems while in a call, you can • Tap the 0-9, *, and # buttons on the uPhone Dialler screen. • Press 0-9 keys on the Dolphin keyboard; use the uPhone Dialler screen buttons for * and #. Volume Control Use the Dolphin keyboard to manually adjust the volume.

  • Page 174: Settings Menu

    You can access the Phonebook manually by opening the Dialler and going to Tools > Phonebook. When you tap and hold on an entry, a popup menu displays the following options: Dial Opens the Dialler with the number entered ready for dialing. Send SMS Opens the SMS Manager in the Compose screen with the 'To:' field populated with the number.

  • Page 175: Audio Modes

    Audio Modes The back panel of the Dolphin 9500 contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network. For details about the microphone and speaker on the back panel of the Dolphin 9500, see...

  • Page 176: Ringtone Configuration

    Ringtone Configuration Different ringtones, with individual volume settings, can be set for the following: Ring Tone Sounds on an incoming call. Message Tone Sounds on an incoming SMS or Voicemail notification. Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice call. Accessing Ringtone Configuration You can access Ringtones two ways: 1.

  • Page 177: Call Log

    Call Log The Call Log maintains a list of the last 20 calls made or received in each of the following categories: • Voice Calls In • Voice Calls Out • Voice Calls Missed Voice Call In is the default display whenever the Call Log is opened. Opening the Call Log You can access the Call Log two ways: 1.

  • Page 178: Call Log Options

    Call Log Options Voice Calls Out and Voice Calls Missed are available from the drop-down list. Select the option you want to view. To see everything, select All Calls. Tools Menu The Tools menu in the Call Log provides you with the following options: Select this menu option To…...

  • Page 179: Sms Manager

    SMS messages travel over the system's control channel, which is separate from the voice channel. The SMS Manager on the Dolphin 9500 supports creation, sending, receiving, and storing of SMS text messages. Text messages sent or received can be up to 160 characters long.

  • Page 180: Sending An Sms Message

    When the folder is selected, the messages in it appear in the list. The name of the folder appears in the gray bar just under the title bar. Do this… Open a message Tap on it in the list. Delete a message Tap and hold on it in the list.

  • Page 181: Online Help

    • You must type a number that is in the appropriate international ISDN format for the country you are dialing. However, you can dial a local number without the country code. • Destination numbers can start with a “+” sign. 3.

  • Page 182: Gprs Settings

    GPRS Settings After subscribing to a GPRS network and installing your SIM card, you can load the parameters of your GPRS subscription into the terminal. However, some subscriptions load automatically when you install your SIM card. If the GPRS settings do not load automatically, you must enter them manually.

  • Page 183: To Add A Gprs Setting

    To Add a GPRS Setting 1. On the GPRS Settings screen, in the Current Profile drop-down list, select Add new. 2. Type in the Profile Name, APN, IP Address, and select the Protocol. 3. Tap OK. You return to the settings screen. The Profile Name you selected now appears in the Current Profiles list. GPRS Connection When a GPRS connection is required - e.g., by navigating to a web site - a Network Log On screen is automatically displayed.
  • Page 184 You have the option of disconnecting by tapping on the GPRS connection icon in the navigation bar and tapping End. 9 - 18 Dolphin® 9500/9550 Mobile Computer User’s Guide...

  • Page 185: Establishing Gprs Internet Settings

    Establishing GPRS Internet Settings Because GSM/GPRS technology uses a network connection, you need to configure Internet Settings or Work Settings to use GPRS parameters in the Connection Manager. Note: Make sure that you are not using ActiveSync when configuring the connection settings. Note: Please note that the following instructions are a generic overview.
  • Page 186 2. Select Internet Settings and tap Modify. The Internet Settings screen appears displaying the current internet setting for GPRS on the Modem tab. 3. Tap New. The Make a New Connection screen appears. 4. Enter a name for the connection; something that indicates that this is the GPRS connection is recommended. 5.
  • Page 187 7. Tap Next. Another screen appears asking for the exact phone number. 8. This information is available only from the network service provider you are using for GPRS. “#99*” is the generic dialing number for GPRS. Enter the number and tap Next. Dolphin®...
  • Page 188 9. Enter the information and tap Finish. You are returned to the Internet Settings screen with the connection you just established displaying in the list. 9 - 22 Dolphin® 9500/9550 Mobile Computer User’s Guide...

  • Page 189: Chapter 10 - Applications

    Applications Microsoft Pocket Outlook includes Calendar, Contacts, Tasks, Inbox, and Notes. You can use these programs individually or together. For example, e-mail addresses stored in Contacts can be used to address e-mail messages in Inbox. ® Using Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft Exchange Server on your desktop computer with your device.
  • Page 190 3. Using the input panel, enter a description and a location. Tap first to select the field. Tap to return to the calendar (the appointment is saved automatically). Tap to choose from predefined text. Tap to choose from previously entered locations. Tap to select a time.

  • Page 191: Using The Summary Screen

    Using the Summary Screen When you tap an appointment in Calendar, a summary screen is displayed. To change the appointment, tap Edit. View appointment details. View. Tap to change appointment. Appointment Summary Screen Creating Meeting Requests You can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting request is created automatically and sent either when you synchronize Inbox or when you connect to your e-mail server.

  • Page 192: Contacts

    Contacts Contacts maintains a list of your friends and colleagues so that you can easily find the information you’re looking for, whether you’re at home or on the road. Using the device infrared (IR) port, you can quickly share Contacts information with other device users.

  • Page 193: Creating A Contact

    To Create a Contact 1. Tap New. Tap to return to the contact list (the contact is saved automatically). Scroll to see more fields. Notes is a good place for maps and directions. Creating a Contact 2. Using the input panel, enter a name and other contact information. You need to scroll down to see all available fields. 3.

  • Page 194: Using The Summary Screen

    Using the Summary Screen When you tap a contact in the contact list, a summary screen is displayed. To change the contact information, tap Edit. View contact details. Tap to view notes. Tap to change contact information. Contacts Summary Screen 10 - 6 Dolphin®...

  • Page 195: Tasks

    Tasks Use Tasks to keep track of what you have to do. Select the category of tasks you want displayed in the list. Select the sort order of the list. Indicates high priority. Tap to display or edit the task details. Tap and hold to display a pop-up menu of actions.

  • Page 196: Creating A Task

    To Create a Task 1. Tap New. Tap to return to the task list (the task is saved automatically). Tap to choose from predefined subjects. Notes is a good place for maps and drawings. Creating a Task 2. Using the input panel, enter a description. 3.

  • Page 197: Using The Summary Screen

    Using the Summary Screen en you tap a task in the task list, a summary screen is displayed. To change the task, tap Edit. View task details. Tap to show and hide additional summary information. View notes. Tap to change task. Task Summary Screen Dolphin®...

  • Page 198: Notes

    Notes Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. You can create a written note or a recording. You can also include a recording in a note. If a note is open when you create the recording, it will be included in the note as an icon.

  • Page 199: Creating A Note

    1. Tap New. 2. Create your note by writing, drawing, typing, and recording. For more information about using the input panel, writing and drawing on the screen, and creating recordings, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1.

  • Page 200: Inbox

    Inbox Use Inbox to send and receive e-mail messages in either of these ways: • Synchronize e-mail messages with Microsoft Exchange or Microsoft Outlook on your desktop computer. • Send and receive e-mail messages by connecting directly to an e-mail server through an Internet service provider (ISP) or a network.

  • Page 201: Using The Message List

    Using the Message List Messages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list. Select the service and folder you want to display. Select the sort order for messages. Tap to open a message.

  • Page 202: Viewing A Message

    When you receive a message, tap it to open it. Unread messages are displayed in bold. Tap to return to the message list. Tap to delete this message. Tap to view the previous or next message. Tap to reply to or forward this message.

  • Page 203: Composing Messages

    Composing Messages 1. Tap New. 2. In the To field, enter an e-mail or SMS address of one or more recipients, separating them with a semicolon, or select a name from the contact list by tapping the Address Book button. All e-mail addresses entered in the e-mail fields in Contacts appear in the Address Book.

  • Page 204: Folder Behavior With A Direct Connection To An E-Mail Server

    Folder Behavior with a Direct Connection to an E-mail Server The behavior of the folders you create depends on whether you are using ActiveSync, SMS, POP3, or IMAP4. • If you use ActiveSync, e-mail messages in the Inbox folder in Outlook will automatically be synchronized with your device. You can select to synchronize additional folders by designating them for ActiveSync.

  • Page 205: Pocket Internet Explorer

    Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these ways: • During synchronization with your desktop computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop computer. •...

  • Page 206: The Mobile Favorites Folder

    The Mobile Favorites folder was created on your desktop computer when you installed ActiveSync. It enables you to create Favorite Links on your desktop computer that you can transfer to your Dolphin 9500/9550 terminal. Those Favorite Links are then available for selection when browsing the internet on your terminal.

  • Page 207: Using Avantgo ® Channels

    View Mobile Favorites and Channels on the Terminal 1. Access Pocket Internet Explorer. 2. Tap the Favorites button to display your list of favorites Tap the favorite you want to view. Tap to add or delete a folder or favorite link. 3.
  • Page 208 3. Tap the AvantGo Channels link. 4. Tap Activate. 5. Follow the directions on the screen. You will need to synchronize your device with your desktop computer and then tap the My Channels button to complete the AvantGo setup. When synchronization is complete, tap the AvantGo Channels link in your list of favorites to see a few of the most popular channels.

  • Page 209: Companion Programs

    Messenger, Microsoft Reader are NOT installed on the Dolphin 9500/9550 when shipped but may be installed from the Microsoft Companion CD. Pocket Word Pocket Word works with Microsoft Word on your desktop computer to give you easy access to copies of your documents. You can create new documents on your device, or you can copy documents from your desktop computer to your device.

  • Page 210: Typing Mode

    Typing Mode Using the input panel or Dolphin keypad, enter typed text into the document. For more information on entering typed text, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1. To format existing text and to edit text, first select the text. You can select text as you do in a Word document, using your stylus instead of the mouse to drag through the text you want to select.

  • Page 211: Writing Mode

    In writing mode, use your stylus to write directly on the screen. Ruled lines are displayed as a guide, and the zoom magnification is greater than in typing mode to allow you to write more easily. For more information on writing and selecting writing, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1. Writing on the Screen in Pocket Word With Space button selected, drag to insert space.

  • Page 212: Drawing Mode

    Pen button. For more information on drawing and selecting drawings, see Using the Dolphin 9500/9550 Mobile Computer on page 4-1. For more information on using Pocket Word, tap Start and then Help.

  • Page 213: Pocket Excel

    Pocket Excel Pocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copies of your workbooks. You can create new workbooks on your device, or you can copy workbooks from your desktop computer to your device. Synchronize workbooks between your desktop computer and your device so that you have the most up-to-date content in both locations.
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  • Page 215: Chapter 11 - Dolphin 9500/9550 Homebase

    HHP will void the warranty and may damage the terminal. Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.

  • Page 216: Dolphin 9500/9550 Homebase Parts And Functions

    Dolphin 9500/9550 HomeBase Parts and Functions Front Panel Terminal Well Auxiliary Battery Well DOCK LED AUX Battery LED COMM Terminal Well Place the Dolphin terminal in this well both to communicate with a host device. If the host device is a desktop computer that uses ActiveSync, synchronization begins immediately.
  • Page 217 For information about charging a battery in the auxiliary battery well, see page 11-7. COMM LED This is the communication LED. It indicates the status of data transfer between the Dolphin terminal and the host device. The color of this LED differs if the HomeBase is using the serial or USB port connection. If using the serial port: This color means…...

  • Page 218: Rear Panel

    This USB Port is full-speed and 2.0 compliant. Using a USB cable, you can connect the HomeBase to a peripheral device, such as a desktop computer or printer. When the Dolphin 9500/9550 is seated in the terminal well, it is connected to the peripheral device via the HomeBase.

  • Page 219: Homebase Serial Connector

    HomeBase Serial Connector The following diagram displays the serial connector of the HomeBase. Note: Signals referenced are for a DTE device. The Home Base is at a right-angle to the printed circuit board (PCB). The ninth pin has a ring indicator (RI). Dolphin®...

  • Page 220: Powering The Homebase

    1. Connect the HHP power cable to the DC jack on the rear of the HomeBase. 2. Connect the HHP power cable to the power source. HHP recommends that you leave the Dolphin HomeBase connected to its power source at all times, so that it is always ready to use.

  • Page 221: Charging The Main Battery

    SF T E SC TA B N U M 1. Connect the HomeBase to the power supply provided by HHP. E NT SE ND EN D 2. Slide the terminal into the terminal well until the Dock LED lights green to indicate that the terminal is properly seated.

  • Page 222: Communications

    The HomeBase also supports USB communications via the USB port located on the back. The HomeBase acts as a USB device by interfacing the USB signals of the Dolphin 9500/9550 to the USB of the host computer. Using a standard USB cable, the HomeBase’s USB interface allows the Dolphin terminal to communicate with a personal computer or to be networked through a...
  • Page 223 3. Check the Enable synchronization box and select the desired option from the pull-down list; 115200 Default is recommended for an RS-232 connection. 4. Tap OK. 5. Place the Dolphin in the cradle. The Dolphin 9500/9550 attempts to start an ActiveSync connection with the desktop computer automatically. Setting up the Desktop Computer ActiveSync must be installed and configured for RS-232 on the desktop computer to sync successfully with a Dolphin 9500/9550 device that is configured for RS-232 communication.

  • Page 224: Setting Up The Homebase For Usb Communication

    Note: You can have the USB connection box checked in addition to the serial cable box without affecting processing. However, you would most likely use one or the other. Setting up the HomeBase for USB Communication The Dolphin 9500/9550 terminal is defaulted to support USB communications out of the box. Required Equipment: • HomeBase with power supply •...
  • Page 225 Setting up the Desktop Computer After the USB HomeBase is installed, you can use ActiveSync to connect to a Dolphin 9500/9550 terminal that is properly seated in the HomeBase. These instructions assume that ActiveSync v3.7 is installed on your PC.

  • Page 226: Communicating With The Dolphin 9500/9550 Terminal

    • The Dolphin terminal activates; if the power is off, the terminal automatically powers on. If the terminal does not power on, verify that the HHP power supply is properly connected to the cradle and plugged into a functioning outlet.

  • Page 227: Mounting The Homebase

    Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the HomeBase. When choosing a location, bear in mind that: •...

  • Page 228: Wall Mounting

    Wall Mounting The following diagram displays how to wall-mount a Homebase: Secure screws to Attach the the bottom panel bottom panel to by sliding them the mounting into the available bracket - match slots the holes to the secured screws Fasten the Turn the secured screws to secure...

  • Page 229: Chapter 12 - Dolphin 9500/9550 Mobile Base

    HHP will void the warranty and may damage the terminal. Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.

  • Page 230: Mobile Base Parts And Functions

    Mobile Base Parts and Functions Front Panel The front panel of the Mobile Base has one slot. The following graphic features the Mobile Base with the Dolphin 9500 inserted into the Terminal Well. Terminal Well Mounting Brackets DOCK LED COMM LED Terminal Well Place the terminal in this well to communicate with a host device and charge the main battery pack.

  • Page 231: Bottom Panel

    Power Supply Connector Use this connector to attach an HHP power cable to the Dolphin 9500/9550 Mobile Base. The Mobile Base can be powered by an external DC power source of between 11 VDC to 48 VDC. The optional HHP cigarette lighter adapter cable allows the Mobile Base to be powered from a standard 12 VDC cigarette lighter outlet in a vehicle.

  • Page 232: Powering The Dolphin Terminal

    Powering the Dolphin Terminal When seated in a Mobile Base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the Mobile Base plugged into the power source so that the Dolphin terminal battery pack stays fully charged.

  • Page 233: Installing The Dolphin Mobile Base

    The latch sits on top of the spring arm assembly and holds the back of the terminal securely in place. The graphic above displays the mounting of a Dolphin 9500 terminal. There is a special latch available for the Dolphin 9550 that accommodates the pistol-grip handle.

  • Page 234: Powering The Dolphin Mobile Base

    Mobile Base to the mounting surface. Powering the Dolphin Mobile Base Note: HHP recommends that you leave the Mobile Base connected to its power source at all times. The Mobile Base is powered via the power connector on the bottom panel; see Bottom Panel on page 12-3.

  • Page 235: Setting The Mobile Base Up For Communications

    Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any standard RS-232 device using a standard serial cable and communications software. Connecting the Cables Connect the Mobile Base to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the bottom of the Mobile Base.

  • Page 236: Mobile Base Serial Connector

    500mA at 5V. Configuring the Dolphin Terminal Communications Properties must be configured appropriately on the Dolphin 9500/9550 terminal for it to communicate with the Mobile Base.
  • Page 237 4. Select the appropriate baud rate for connecting to the RS-232 Host Device; ‘11520 is the default. 5. Tap OK and close the ActiveSync window on the Dolphin 9500/9550 terminal. 6. Place the Dolphin in the Mobile Base. Synchronization begins immediately.
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  • Page 239: Chapter 13 - Dolphin 9500/9550 Chargebase

    Compatibility The ChargeBase is compatible only with the batteries for all models in the Dolphin 9500/9550 family of mobile computing devices. Charging process As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries.

  • Page 240: Dolphin Chargebase Parts And Functions

    The ChargeBase contains four terminals wells. Each well • Holds and charges the main battery pack of one Dolphin 9500/9550 terminal. • Contains the companion to the industrial-grade, 17-pin connector on the bottom panel of Dolphin 9500/9550 terminals. • Has two LEDs on the front: the Dock LED and the Charge LED.

  • Page 241: Power Supply

    ON Position Supplying Power to the ChargeBase Using a non-HHP power adapter voids your warranty and could result in serious damage to the circuitry of the Dolphin ChargeBase. 1. Be sure the power switch on the power adapter is in the OFF position.

  • Page 242: Inserting And Removing Terminals

    Inserting and Removing Terminals Inserting 1. Hold the terminal with the bottom panel perpendicular to the base. D O L P H I 5 0 0 PO WE S C A N S FT E S C TA B N U M E N T SE ND EN D...

  • Page 243: Charging Terminals In The Chargebase

    Charging Terminals in the ChargeBase The Dolphin ChargeBase charges the main battery of each terminal in less than four hours. The ChargeBase uses the intelligent battery charging system incorporated into all Dolphin terminals that prevents overcharging. This means that Dolphin terminals may be stored in the ChargeBase indefinitely without damage to the terminals, battery packs, or the ChargeBase.

  • Page 244: Mounting The Chargebase

    • The ChargeBase should be oriented so that users can easily read the labels. Bottom Panel The bottom panel of the Dolphin 9500/9550 ChargeBase offers two mounting options: insert a DIN Rail in the available slot for desk mounting or secure two mounting brackets with the available screw slots.
  • Page 245 2. Turn the ChargeBase and DIN Rail right side up. 3. Secure the DIN Rail to a stable, flat horizontal surface. Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 13 - 7...

  • Page 246: Using The Mounting Brackets

    Using the Mounting Brackets Use the screws and the mounting brackets to mount the ChargeBase to a wall or other vertical surface. The wall mount kit contains two mounting brackets to secure both ends of the ChargeBase. Each mounting bracket contains an open slot in the back to accomodate the connector cables.
  • Page 247 3. Using the nuts and bolts, secure the mounting brackets to the bottom panel. 4. Secure the mounting brackets to an appropriate horizontal surface. Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft 13 - 9...
  • Page 248 13 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide - GSM Draft...

  • Page 249: Chapter 14 - Dolphin 9500/9550 Quadcharger

    HHP will void the warranty and may damage the terminal. Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.

  • Page 250: Rear Panel

    Charge/Analyze Slot This is the fourth slot and the only one that can be used to charge or analyze a battery. When a battery is placed in this slot, it begins charging just as it does in the other three slots. However, if you press the ANALYZE button, it runs the battery in the slot through the complete Analyze cycle.

  • Page 251: Supplying Power To The Quadcharger

    Supplying Power to the QuadCharger The charger must be connected to the appropriate power source for any type of operation. 1. Locate the AC power cord that came with the Dolphin QuadCharger. 2. Plug the cord into the power supply connector on the back of the unit and then plug the power cord into a wall socket. 3.

  • Page 252: Using The Battery Analyzer

    Using the Battery Analyzer Location The battery analyzer is located in the fourth slot of the ChargeBase. Only batteries in this slot can be analyzed. Analyze Cycle The Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the ANALYZE button is pressed.

  • Page 253: Mounting The Quadcharger

    Mounting the QuadCharger The Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that •...

  • Page 254: Troubleshooting

    The Status LED lights red and stays on An error occurred during the self-diagnostic test for that particular without a battery in the charging slot. charging pocket. Call HHP Product Service and request an RMA. For additional warranty and return information, see Warranty, Support,...

  • Page 255: Chapter 15 - Warranty, Support, And Service

    • Use of any peripheral with the Dolphin terminal not manufactured/sold by HHP will void the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations. • Use only power adapters approved for use by HHP. Failure to do so may result in improper operation or damage to the unit and will void the warranty.

  • Page 256: Return Information

    You must obtain an RMA number to receive service from any of HHP’s repair facilities. Failure to obtain an RMA number before shipping your product to this repair facility can delay the processing of your repair request. Please contact the Product Service facility (numbers listed below) nearest you to receive an RMA number.

  • Page 257: Technical Assistance

    Technical Assistance If you have a question or problem with your unit, you can obtain technical assistance from HHP’s Application Support department. North America/Canada: Telephone: (800) 782-4263, Option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: support@HHP.com...
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  • Page 259: Appendix A - Keyboards

    This appendix provides useful tools for programming and managing your Dolphin 9500/9550 terminal. General Windows Keyboard Shortcuts Use the keyboard shortcuts in the chart below to navigate the Dolphin 9500 and Dolphin 9550 terminal keyboards. These are standard keyboard shortcuts for Windows applications.

  • Page 260: 43-Key Alpha/Numeric Keyboard

    43-Key Alpha/Numeric Keyboard Blue Key Functions and Characters The following table displays the special functions performed and characters inserted using the blue key. Key Combination Function/Special Character Blue key + D - (minus) Blue key + H _ (underscore) Blue key + L Blue key + P Blue key + Q Blue key + R...

  • Page 261: Key Combinations

    * Exit the mouse utility prior to adjusting the contrast. Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 43-key version of the Dolphin 9500/9550 keyboard. Key/Key Combination Function/Special Character...
  • Page 262 Key Combinations Using Blue + Sft Keys Key/Key Combinations Function/Special Characters SFT + Blue + T SFT + Blue + X > Miscellaneous Key Combinations Key/Key Combinations Function/Special Characters NUM + ALT + 3 + 9 ‘ NUM + ALT + 3 + 4 “...

  • Page 263: Key Numeric/Alpha Keyboard

    35 Key Numeric/Alpha Keyboard Blue Key Functions and Characters Key Combination Function/Special Character Blue key + . Blue key + , Blue key + F1 Blue key + F2 Blue key + F3 Blue key + F4 Blue key + SP Blue key + DEL Dolphin®...
  • Page 264 Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 35-key version of the Dolphin keyboard. Key Combinations Using Alpha + SFT Keys Key/Key Combination Function/Special Character ALPHA + SFT + 1 ALPHA + SFT + 2 ALPHA + SFT + 3...

  • Page 265: Blue Key Functions And Characters

    56 Key Full Alpha Numeric Blue Key Functions and Characters Key Combination Function/Special Character Blue key + . Blue key + , Blue key + A Blue key + B Blue key + E Blue key + F Red Key Functions and Characters Key Combination Function/Special Character Red key + ESC...
  • Page 266 Key Combination Function/Special Character Red key + E Red key + F Red key + G Red key + H Red key + I Red key + J Red key + K Red key + L Red key + M Red key + N Red key + O Red key + P...

  • Page 267: Key Combinations

    Key Combinations Use the key combinations listed below to access certain keyboard functions or to use special characters that are not defined on the 56-key version of the Dolphin keyboard. SFT Key Combinations Key Combination Function/Special Character SFT + 1 SFT + 2 SFT + 3 SFT + 4...

  • Page 268: Com Port Assignment Table

    Com Port Assignment Com Port 1 Serial port. This is the 17-pin connector on the bottom panel of Dolphin 9500/9550 terminals. Com Port 2 Bluetooth Module If there is no Bluetooth hardware installed on the terminal, this com port is unassigned.
  • Page 270 ™ 95/9550/UG Rev (b)

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Dolphin 9550

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