Troubleshooting - Philips FW380C Manual

Warning! Under no circumstances should you try to
repair the system yourself, as this will invalidate the
warranty.
• If a fault occurs, check the points listed below before
taking the system for repair.
• Should any problems persist after you have made these
checks, consult your nearest dealer or service center.
CD Player Operation
"NO DISC" is displayed.
• The disc is inserted upside down.
™ Place CD with printed side up.
• Moisture condensation at the lens.
™ Wait until lens has adjusted to normal room
temperature.
• There is no disc in the CD tray.
™ Insert a CD.
• The CD is dirty, badly scratched or warped.
™ Clean or replace the CD.
• The CD lens is dirty or dusty
™ See section under Maintenance.
Radio Reception
Poor radio reception
• The signal strength is too weak.
™ Adjust the antenna.
• The TV or VCR is too close to the stereo system.
™ Separate the stereo system from the TV or VCR.
™ Connect an external antenna for better reception.
Tape Deck Operation
"RECORDING ACTIVE" is displayed.
• A recording is in progress.
™ Stop the recording or wait until it is finished.
"TAPE DUBBING ONLY" is displayed.
• Tape dubbing is only possible in tape mode.
™ Switch source to tape mode.
Recording or playback cannot be made or there is a
decrease in audio level.
• Dirty tape heads, capstans or pressure rollers.
™ See section on tape deck maintenance.
• Magnetic build-up in the record/playback head.
™ Use demagnetizing tape.
General
System does not react when any button is pressed.
• Electrostatic discharge.
™ Press STANDBY-ON to switch the system off. Remove
the AC power plug from the wall outlet, then reconnect
and switch on the system again.
No or poor sound.
• Volume is not turned up.
™ Adjust VOLUME.
• The system is muted.
™ Press MUTE to switch on the sound.
• The headphones are connected.
™ Disconnect the headphones.
• Speakers are not connected or are connected wrongly.
™ Check that the speakers are connected correctly.
™ Make sure that the stripped speaker wire is clamped.

TROUBLESHOOTING

Reversed left and right sound.
• Speakers are connected wrongly.
™ Check the speaker connections and location.
Lack of bass sound or apparently imprecise physical
location of musical instruments.
• Speakers are connected wrongly.
™ Check the speaker connection for proper phasing, red/
black wires to red/black terminals.
Remote control has no effect on the system.
• The distance to the system is too large.
™ Reduce the distance.
• Batteries are inserted incorrectly.
™ Insert the batteries with their polarities (+/– signs) as
indicated..
• Batteries are exhausted.
™ Replace the batteries.
• Wrong source is selected.
™ Select the source (CD, TUNER, etc.) before pressing the
function button, (PLAY, PREV/NEXT, etc.).
Timer not working.
• Timer is not switched on.
™ Press CLOCK•TIMER to switch on the timer.
• Dubbing/recording is in progress.
™ Stop dubbing/recording.
System displays features automatically; buttons
flash continuously.
• Demonstration mode is switched on.
™ Press and hold Ç for 5 seconds to switch off the
demonstration.
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