1. Manuals
  2. Brands
  3. WELLTECH Manuals
  4. PBX
  5. ePBX40
  6. User manual

WELLTECH ePBX40 User Manual

A built-in 4-port analog fxo ip-pbx
Hide thumbs
Table of Contents

Advertisement

Quick Links

ePBX40
User's Manual
Version: V2.1
Released Date : 07-2015
A built-in 4-port analog FXO IP-PBX

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ePBX40 and is the answer not in the manual?

Questions and answers

Related Manuals for WELLTECH ePBX40

Summary of Contents for WELLTECH ePBX40

  • Page 1 A built-in 4-port analog FXO IP-PBX User’s Manual Version: V2.1 Released Date : 07-2015...

  • Page 2: Table Of Contents

    Specifications ....................9 Hardware Overview ..................10 1.2.1 Front Panel ....................10 1.2.2 The Back Panel ..................11 CH2. Start to configure ePBX40 ..........12 Connection ePBX40 ..................12 2.1.1 Network Configuration ................13 2.1.2 Extension Configuration ................15 CH3.
  • Page 3 4.1.21 Call Monitor ....................94 CH5 Appendix ..................95 5.1 Application between Welltech CPE device and ePBX40 ....95 5.1.1 The VOIP Gateway (2504 and 2608) can register to ePBX40 ..98 5.1.2 ePBX40 register to IP Telephony Service Provider(ITSP) as a SIP trunk...
  • Page 4 Subscriber in ITSP side should be able to contact Extension of ePBX40........................107 Application of multiple ePBX40 ............109 5.2.1 Connect multiple ePBX40 and call extensions between them ... 109 CDR Concept (Real Time) ................ 116 How to convert audio files ..............118 How to analyze disconnect tone ............
  • Page 5 3.2.6-2 SIP Trunk Setting ..........61 Figure 3.2.6-3 SIP Trunk Setting ..........63 Figure 3.2.7-1 Outgoing Call Routing ........64 Figure 3.2.7-1 Outgoing Routing ..........65 Figure 3.2.8-2 Incoming Routing Setting ........ 68 Figure 3.2.9-2 Dial Group Setting ..........70 Welltech Technology Co., Ltd.
  • Page 6 3.5.5-1 Firmware Upload ..........87 Figure 3.5.6-1 Music Upload ............88 Figure 3.5.7-1 Import Setting ........... 89 Figure 3.5.8-1 Export Setting ............ 90 Figure 3.5.9 Rest To Default ............91 Figure 3.5.10 Reboot System ............ 91 Welltech Technology Co., Ltd.
  • Page 7 Table 3.2.8-2 Incoming Routing Setting ............68 Table 3.2.9-1 Dial Group Setting ................70 Table 3.2.10-2 Speed Dial ..................71 Table 3.2.11 T.38 FAX ....................73 Table 3.3.1-1 Subscriber Info ................. 74 Table 3.3.2-1 Call Monitor ..................75 Welltech Technology Co., Ltd.
  • Page 8 Table 3.5.2-1 SMTP Setting ..................84 Table 3.5.3-1 VM Setting ..................85 Table 3.5.4-1Security....................86 Table 3.5.5-1 Firmware Upload ................87 Table 3.5.6-1 Music Upload ..................88 Table 3.5.7-1 Import Setting .................. 89 Table 3.5.8-1 Export Setting ................... 90 Welltech Technology Co., Ltd.

  • Page 9: Ch1. Overview

    Attendant and Music Ring Back Tone features together. It has built-in 4-port FXO gateway to reduce installation extra jobs. ePBX40 is not only an IP-PBX, but also an efficient communication tool to help your business and management more efficient. With flexible and full functionality, ePBX40 gives a complete transition from traditional PABX to the new generation IP-PBX.

  • Page 10: Hardware Overview

    8 NAT concurrent calls  1.2 Hardware Overview 1.2.1 Front Panel Front panel LEDs of ePBX40 indicates network activities and FXO gateway ports status. Figure 1.2.1 front panel Description Power When the power adapter is connected, the LED will light up green.

  • Page 11: The Back Panel

    10/100 Base-T RJ-45 socket for WAN port, connects to the Internet IP network. The IP address of WAN port is used for other extensions to register at ePBX40 IP-PBX. DC12V-1.5A The power socket, input with DC 12V at 1.5A rating.

  • Page 12: Ch2. Start To Configure Epbx40

    CH2. Start to configure ePBX40 2.1 Connection ePBX40 Step 1: Connect LAN port of ePBX40 with your computer via crossover cable directly or connect with Switch/Hub via straight through cable. Step 2: Prepare one computer, and change the IP address to be static (fixed) IP at 192.168.123.12x with subnet mask 255.255.255.0.

  • Page 13: Network Configuration

    Select ePBX40 WAN port network mode to be Fixed IP, DHCP or PPPoE. Note: If you want other extensions IP devices from Internet to register to ePBX40 via WAN port, you have to select Fixed IP mode and give a static and physical IP address. IP Address Enter the IP Address, If ePBX40 was set to fixed IP mode.
  • Page 14 This field shows the Subnet Mask address. Gateway This field shows the Default Gateway address. When you enable this feature, ePBX40 sends all packets to this gateway instead of WAN or LAN gateway. Default is blank. Click on the Add button, then display Network Routing screen.

  • Page 15: Extension Configuration

    Both Line Setting (built-in 4-port FXO Gateway) and external SIP extensions (up to 60 IP devices) have to configure its unique account to register on ePBX40. To configure Extension account, click Configuration, and then click the Extension table. The screen appears as follows.

  • Page 16: Table 2.1.2-2 Sip Extension

    Type This field shows built-in 4-port Type information. Currently, ePBX40 only provide FXO port and it shows Local Trunk. Dial Plan This field shows the Dial Plan information includes routes plans. Modify One of 4-Line configuration can be modified by clicking on the checkbox next to the Line ID and click on the Modify button.

  • Page 17: Figure 2.1.2-3 Line Setting (Built-In 4 Port Fxo)

    Choose 5 dial levels for Extension, including [ext-only], [ext+R1], [ext+R12], [ext+R123], [ext+allroutes]. You can define an “Outgoing call” record, to a certain Route Level, as R1, R2…, etc. [ext-only] means this FXO Line Welltech Technology Co., Ltd.

  • Page 18: Table 2.2.1-4 Extension Setting

    Current Drop For PSTN line or PBX extension drop tip/ring loop current to present Disconnect a disconnect call. ePBX40 has this feature to detect the absence of loop current in order to release FXO Line. Answer Ring Count FXO port answers an incoming call automatically after pre-configured Ring count reached.
  • Page 19 If the Extension device is installed behind a device performing NAT Traversal NAT such as firewall or router, and need to register to ePBX40 on public network, this extension has to enable this function. Enable NAT Traversal to force ePBX40 to ignore the contact information for the Extension and use the address from which the packets have been received.
  • Page 20 Extension. When having voice mail of incoming call, system will send this voice mail to the specified e-mail address. Click on the Apply button to save your customized settings and Apply exit this screen. Click on the Cancel button to give up these changes. Cancel Welltech Technology Co., Ltd.

  • Page 21: Figure 2.1.3-1 Sip Trunk

    This field shows the Maximum concurrent call to this trunk. For Maximum Channels example, the concurrent call from ePBX40 to external SIP Server or IP-PBX. There is no limitation if this field left blank. Click on the Add button to display a new Trunk Setting screen.

  • Page 22: Figure 2.1.3-2 Trunk Setting

    Setting the Host field to Dynamic enable one trunk device to register to ePBX40. Then ePBX40 knows how to reach that trunk device. When the Host field was set to [Pre-define], an IP address or FQDN (domain name) field pop up and need to define properly.
  • Page 23 If the SIP IP device is located at different location (via remote Internet) with ePBX40 and install behind an NAT device, such as firewall or router, and want to register at ePBX40 via IP network. Then this function has to be enabled. Enable...
  • Page 24 Normally, SIP From URI contains the Extension’s calling ID  and ePBX40’s IP address, but some ITSP ( SIP Server ) may reject this call due to security consideration. You can modify the Calling ID and IP/Domain in the fields of...

  • Page 25: Ch3. Full Web Configurations

    Click on the Cancel button to give up this change. CH3. Full Web Configurations After Login ePBX40, you will see screen as follows. There are five main categories. Click on each category to extend detail items. Telephony: Include all telephony configurations of ePBX40. (for built-in FXO Lines) ...
  • Page 26 Management: Include all system management of ePBX40.   Time Setting  SMTP Setting  VM Setting  Security  Firmware Upload  Music Upload  Import Setting  Export Setting  Reset To Default  Soft Reset  Reboot System: To reboot ePBX40.

  • Page 27: Telephony

    3.1.1 Line Setting Line Setting is going to configure built-in 4-port FXO gateway account number on ePBX40. To change built-in 4-port FXO gateway account number, click Telephony, and then click the Line Setting. The screen appears as shown below. Figure 3.1.1-1 Line Setting (built-in 4-port FXO gateway account number)

  • Page 28: Table 3.1.1-2 Line Setting

    Assign one number to this Line. This number is also the registration name on ePBX40 IP-PBX. Define the dialing plan for each Line has come in to ePBX40. It Dial Plan specifies the location of the instruction used to control what extension is allowed to do, and what to do with incoming calls for this extension.
  • Page 29 ID. (only send caller ID) PSTN line or PBX extension drop tip/ring loop current to present an Current Drop For disconnect call. ePBX40 has this feature to detect the absence of loop Disconnect current in order to release FXO Line.

  • Page 30: Tone Setting

    Off 1 (0-10230ms) To configure OFF time of the first cycle cadence Tone. On 2 (0-10230ms) Some tone may provide the second cycle of tone cadence. This field support ON time of the second cadence tone. If your Welltech Technology Co., Ltd.

  • Page 31: Disconnect Tone Recording

    PSTN to inform FXO Line to release FXO port. The recorded tone file was stored at RAM inside ePBX40. Please export this tone file after recording. Once ePBX40 was reset or City power was fail, this tone file will be lost.

  • Page 32: Figure 3.1.3-1 Disconnect Tone Recording Procedures

    3.1.3-1 Disconnect tone Recording Procedures Disconnect Tone Recording Steps. Step 1: Go to ePBX40 webpage at Configuration  IP PBX to set up voice codec priority at G.711U. Step 2: Go to Webpage at Telephony  Tone  Disconnect Tone Recording ...
  • Page 33 Setting  PSTN Line No and configure your desire voice codec such as G.729 at Configuration  IP PBX to set up voice codec priority at G.711U when ePBX40 go back to normal operation mode. Click Apply and Soft Reset to take effect of your setting. See the following webpage.

  • Page 34: Configuration

    Code, SIP Extension, SIP Trunk, SIP Trunk Reg., Outgoing Routing, Incoming Routing, Dial Group and Speed Dial. 3.2.1 IP PBX To change your General Setting, click Configuration  IP PBX table. The screen appears as follows. (See figure 3.2.1-1) Welltech Technology Co., Ltd.

  • Page 35: Figure 3.2.1-1 Ip Pbx Setting

    3.2.1-1 IP PBX Label Description SIP Setting IP-PBX Enter the IP-PBX Realm of ePBX40. This parameter is used for authentication when Realm there are more than one ePBX40 (or other IP-PBX or SIP Server) to connect, and Welltech Technology Co., Ltd.
  • Page 36 This default value you set here will be used only if the client does not specify a timeout when it registers ePBX40. On the other hand, If ePBX40 is going to register another SIP Trunk, this is the registration timeout value that it will send to the remote device.
  • Page 37 Default is G.729 Pass-Thru with the first priority. ePBX40 supports voice codec of G.729 Pass-Thru, G.711U, and G.711A only. Any SIP devices which are going to register or link with ePBX40, they MUST contain one of above Voice Codec at least. Keypad User can select Keypad type to be RFC2833 or SIP-Info.
  • Page 38 (Post-AA) music to the calling party as Ring Back tone until the call was answered. Call ePBX40 has call monitor function. The call status will be refreshed by the refresh Monitor times configuration. Default is 30 seconds and can be changed here.
  • Page 39 External IP or External Host for “Behind NAT”. Local Net Local Net is used to tell ePBX40 which IP address are considered local. If one of calling party or receiving party is not under Local Net, ePBX40 will set up the address in the SIP header that can be translated to that specified by External IP or the IP address can be looked up with External Host.

  • Page 40: Office Call Rule

    **999 (for office 1) or **998 (for office 2) to reach auto attendant which support from ePBX40. Configure ePBX40 to route calls to destination when it received an invite with **999, ePBX40 will confirm the current time and forward this call to AA (Auto Attendant ), EXT (Extension), Group or Outbound.

  • Page 41: Figure 3.2.1-2 Office 1 Call Rule

    AA, EXT, Group, Outbound at TO field. Please select one option here. Working Time PM Choose one option to the Working Time PM ( afternoon Non-working Time Choose one option to the Non-working Time. Operator setting Welltech Technology Co., Ltd.
  • Page 42 Browse button to find it. Import: Click the Import button to upload greeting file. Apply Click the Apply button to save your settings and exit this screen. Cancel Click on the Cancel button to give up change. Welltech Technology Co., Ltd.

  • Page 43: Feature Code

    To activate these features, please use dial key of FXS analog phone or IP Phone to dial ePBX40 to set up these features. It only applies to that FXS analog phone or IP Phone that you are dialing from. The factory default feature code is shown as Webpage of ePBX40.

  • Page 44: Table 3.2.3-1 Feature Code

    Unconditional Forward to specific extension. Default access code is *87+extension number to forward. Note: 1. You can dial to ePBX40 via PSTN FXO port or FXO gateway, and it answers call by playing greeting message to ask you to enter service code.
  • Page 45 This code is to Disable Unconditional Forward to one extension. Default is *89+Extension number. Note: 1. You can dial to ePBX40 via PSTN FXO gateway, and it answers call by playing greeting message to ask you to enter service code.
  • Page 46 For Example: To pick up extension 101, dial *213101 to pick up that call. Apply Click Apply button to save your settings and exit this screen. Cancel Click Cancel button to exit this screen without changes. Welltech Technology Co., Ltd.

  • Page 47: Sip Extension

    3.2.4 SIP Extension SIP Extension accounts are external IP devices to register ePBX40. To register these external Extensions, click Configuration and then click the SIP Extension table. The screen appears as shown below. SIP extension can be IP Phone or FXS gateway.

  • Page 48: Figure 3.2.4-2 Extension Setting

    Assign this number to Extension. This number is also the register name for device. Password Assign password of device to register on ePBX40. Office Select location or office where this extension situates. There are only two locations or offices can be configured. Go to webpage setting of Configuration ...
  • Page 49 Dial Plan can call to Extension and Route Level with R1 and R2. [ext+R123] means the subscriber with such Dial Plan can call to Extension and Route Level with R1, R2 and R3. [ext+allroutes] means the subscriber with such Dial Welltech Technology Co., Ltd.
  • Page 50 “Fixed Outgoing Call Rule” first. If “Fixed Outgoing Call Rule” is enabled, ePBX40 will use the Fixed Trunk ID for the calling party. That means the outbound call will be routed by Fixed Trunk ID, if you define both Fixed Trunk ID and enable “Fixed Outgoing Call Rule”...

  • Page 51: Figure 3.2.4-3 Extension Setting Of Quick Add

    24 numbers. For instance, the starting extension number is 330, the new created numbers are from 330 to 353. Extension Number Assign the starting number of Extension. This number is also the register name for device. Welltech Technology Co., Ltd.
  • Page 52 Password Select Normal option to Subscriber Type. Assign the register password for device to register on ePBX40, the password will automatically increase by 1 digit. Call Group You can use the Call Group parameter to assign an Extension to one or more groups.
  • Page 53 If the Extension device was installed behind a device performing NAT, such as firewall or router, and need to register to ePBX40 on Physical internet network, then user has to enable this function. Enable NAT Traversal to force ePBX40 to ignore the contact information for the Extension and use the address from which the packets are being received.

  • Page 54: Figure 3.2.4-4 Extension Setting

    For instance, the starting number is 101. The extension 101, 102, 103, 104 and 105 are going to be deleted. Apply Click Apply button to save your customized settings and exit this screen. Cancel Click Cancel button to exit this screen without saving. Welltech Technology Co., Ltd.

  • Page 55: Sip Trunk

    SIP Trunk account is to configure both external FXO Trunk (FXO device, e.g. WellGate 2540 or 2680) and IP Trunk to register to ePBX40 or set up some necessary configuration for SIP trunk. To change your SIP Trunk, click Configuration, and then click SIP Trunk table.

  • Page 56: Figure 3.2.5-2 Trunk Setting

    Host Set up the Host to Dynamic require the SIP trunk device to register ePBX40 so that the ePBX40 know how to reach the trunk. You can also set up the Host to an IP address or FQDN (domain name) if you set up the Host to [Pre-define].
  • Page 57 NAT Traversal If the Trunk device was installed behind a device performing NAT, such as firewall or router, and need to register to ePBX40 on public network. This function has to be enabled. Enable NAT Traversal to force ePBX40 to ignore the contact information for the SIP Trunk and use the address from which the signal packets have been received.
  • Page 58 Extension’s Caller ID to this SIP Trunk if you set up empty here. Note: Normally, SIP From URI protocol contains both the  Extension’s Calling ID and ePBX40’s IP address. But some ITSP may reject this call due to security consideration. You...

  • Page 59: Figure 3.2.5-3 Trunk Setting

    Example 2: Set up Trunk ID for SIP Trunk Click Add/Modify. The screen appears as shown below. Figure 3.2.5-3 Trunk Setting Welltech Technology Co., Ltd.

  • Page 60: Sip Trunk Registration

    3.2.6 SIP Trunk Registration SIP Trunk is used for ePBX40 to register to other systems only, such as remote ITSP’s SIP Server or remote location’s IP-PBX ePBX40 through IP network. SIP Trunk Registration screen shows information of SIP Trunks. You will see the registered Line Number, Account and Server IP address, port number and the Register Status.

  • Page 61: Figure 3.2.6-2 Sip Trunk Setting

    In SIP Trunk Setting table. Click Add or Modify. The screen appears as shown below. Add New SIP Trunk or modify one to configure ePBX40 register to IP Telephony Service provider(ITSP). ITSP will provide related account information for ePBX40 to register.
  • Page 62 Realm configuration of ITSP SIP Server or another ePBX40 or IP-PBX. Note: When a call was initiated from ePBX40 to a remote SIP  Trunk, the remote SIP Server or IP-PBX may attempt to authenticate this Call for security consideration. ePBX40 should reply correct Account ID and Password to remote Server or IP-PBX.

  • Page 63: Figure 3.2.6-3 Sip Trunk Setting

    Example 2: Enable SIP Trunk Setting Click Add or Modify. The screen appears as follows. Figure 3.2.6-3 SIP Trunk Setting After enable this SIP Trunk, both outgoing call and incoming call allow to go through this trunk according to its configuration. Welltech Technology Co., Ltd.

  • Page 64: Outgoing Routing

    3.2.7 Outgoing Routing Outgoing Call Rule means from subscribers (Extension or FXO or SIP IP Trunk registered on ePBX40) to call out. To change your Outgoing Call Routing, click Configuration, and then click the Outgoing Routing table. The screen appears as follows.

  • Page 65: Figure 3.2.7-1 Outgoing Routing

    Template Copy It will copy settings for below Basic Setting and Routed Features based on the other Outgoing Routing record. Basic Setting Primary, Secondary, There are up to 8 priorities for each routing rule, if ePBX40 fails Welltech Technology Co., Ltd.
  • Page 66 Fixed trunk ID at Extension Setting. That means ePBX40 will route the call to a fixed Trunk ID if you enable this feature. For example, you have set up Fixed Trunk ID to 888 at extension 101. And you enable Fixed Outgoing call Rule for a certain route record, such as 8 with length 10.
  • Page 67 Chapter 3.2.4 SIP Extension. Route Timeout Click to enable this function. ePBX40 will drop this call if receiver device do not response this call within Timeout period. Chapter 3.2.4 SIP Extension at Absolute Timeout in details. Route Level Select one from R1, R2, R3 or R4. Suppose one route Level was selected at R3 and one Outgoing Routing rule with prefix 0.

  • Page 68: Incoming Routing Call Rule

    However, the calling device was registered to an SIP Server or IP-PBX in which ePBX40 was registered to. ePBX40 works as an Extension of SIP Server or IP-PBX at this application. ePBX40 will perform the following behaviors based on the “Incoming Routing”...
  • Page 69 070070101, the ePBX40 will drop 070070 then this new number 101 as incoming number. If you set up both Drop and Add features, ePBX40 will Drop first and next Add. For example, the ePBX40 received an incoming number 070070, which was sending from an external SIP Server or IP-PBX, ePBX40 will drop 6 digits first and then add **999 as the destination number.

  • Page 70: Dial Group

    Enter the Group Number. The Group number should NOT be the same with Extension, Trunk Number, and Speed Dial Number. All of the Numbers should be unique at ePBX40 system. Telephone Number Enter the Telephone Number to join this Dial Group. You can enter multiple numbers by a “comma”, such as [101,102,103]...

  • Page 71: Speed Dial

    Speed Dial Table was used to set up the Speed Dial function. You can enter a Speed Dial Number and set up the destination number to Telephone Number field in Table. Extension can dial the Speed Dial Number and ePBX40 will send out Telephone Number instead. To change your Speed Dial Table, go to Configuration ...
  • Page 72 Extension or Trunk Number or Group Number. All of the Numbers should be unique inside ePBX40 system. Telephone Number Enter the Telephone Number. Apply Click the Apply button to save your customized settings and exit this screen.

  • Page 73: Fax

    T.38 Redundancy Enter the Redundancy count. The default is 2. Apply Click on the Apply button to save your customized settings and exit this screen. Cancel Click on the Cancel button to begin configuration this screen afresh. Welltech Technology Co., Ltd.

  • Page 74: Information

    You can check Phone Number, IP Address, for Extension and Trunk here. If subscriber registered on ePBX40, the IP Address will show up. On the other hand, if the subscriber doesn’t register successfully on ePBX40, the IP Address will be displayed none.

  • Page 75: Call Monitor

    (blinking): Ringing, : Not register ePBX40 now. Type This field shows this subscriber is an local extension (built-in FXO Lines and local IP devices) or SIP Trunk (External FXO gateway or IP trunk). IP Address This field shows IP Address of this subscriber.
  • Page 76 This field shows Page Number information. You can Enter page number and click enter key. The screen will display this page data. Next/Prev Click the Next/Prev to Next/Previous Page. The system will auto display the Next or Previous Information. Welltech Technology Co., Ltd.

  • Page 77: System Info

    This field shows Application firmware version. Library This field shows Library version. Hold Tone/Music RBT This field shows Hold Tone and Music RBT wave file. Configuration This field shows Configuration file in this ePBX40. This field shows IVR information. Welltech Technology Co., Ltd.

  • Page 78: Network

    The following table describes the table in this screen Table 3.4.1-1 Network Setting Label Description Mode Select ePBX40 WAN port network mode to be Fixed IP or DHCP PPPoE. IP Address Enter the IP Address if Fixed IP mode was set.
  • Page 79 Enter the Secondary Default Gateway. If you choose the Gateway Default Gateway Backup to Enable. Check Point Enter the Check Point IP address. ePBX40 Ping this IP address to verify if there are any connection problem happened on primary default gateway connections. If you choose the Default Gateway Backup to Enable.

  • Page 80: Figure 3.4.1-2 Network Routing

    Enter the Subnet Mask Address. Gateway Enter the Default Gateway Address. Apply Click the Apply button to save your customized settings and exit this screen. Cancel Click the Cancel button to exit this screen without saving. Welltech Technology Co., Ltd.

  • Page 81: Ddns Srv

    User Name Enter your account. Password Enter the password assigned to you. Apply Click the Apply button to save your customized settings and exit this screen. Cancel Click the Cancel button to exit this screen without saving. Welltech Technology Co., Ltd.

  • Page 82: Management

    Music Upload, Import, Export, Rest to Default, Soft Reset and Reboot system. 3.5.1 Time Setting To select correct Time Setting for ePBX40, the time will affect CDR time display. And you can also check the system current time here. To change your Time Setting, click Management, and then click the Time Setting table.
  • Page 83 Local NTP Server Select the Enable or Disable option if you use Local NTP Server. Enable this option will make ePBX40 to be a NTP server and send the ePBX40’s local time to the NTP client. The default is Enable.

  • Page 84: Smtp Setting

    Voice Mail to e-mail. Before activate this feature, you should give the ePBX40 an e-mail account and set the SMTP for ePBX40, so that the ePBX40 has the ability to send the leaved message to the subscriber’s mail box.

  • Page 85: Vm Setting

     VM_DUR: The total time of message.  VM_MSGNUM: The id of current message. (workable for ePBX100A only)  VM_MAILBOX: The receiver’s mailbox number.  VM_CIDNUM: The sender’s number.  VM_DATE: The date of message sent. Welltech Technology Co., Ltd.

  • Page 86: Security

    Enter the port number in which You can change the Http port for ePBX40. Default is 10087. Note: After Changing the Http port, you should reboot your ePBX40 manually to activate Http Port setting. Web Title Enter the display name of Web Title User ID Enter the User ID.

  • Page 87: Firmware Upload

    3.5.5-1 Firmware Upload The following table describes the features in this screen. Table 3.5.5-1 Firmware Upload Label Description Application, Library Select one option to upload ePBX40 Firmware from your computer. The default is Application. Firmware Upload File Type in the location of the file you want to upload in this field or click the Browser button to find it.

  • Page 88: Music Upload

    3.5.6 Music Upload You can customize Ring Back Tone by uploading new wave file on ePBX40. Please record wave file format as both PCM and G729. Channel Mode: Mono, Frequency: 8K, Bit Rate: 16 bits. And the file size must less than 2 Mbytes.

  • Page 89: Import Setting

    If You have saved ePBX40’s configuration file before by using EXPORT Command from ePBX40, you can import this file back to this ePBX40 and doesn’t need to re-configured it. Click Management, and then click the Import Setting table. The screen appears as follows.

  • Page 90: Export Setting

    3.5.8 Export Setting You can export configuration and IVR Package files. If there is more than one ePBX40 need to be configured, you can export configuration of one ePBX40, and then import this setting file to other ePBX40.

  • Page 91: Reset To Default

    Figure 3.5.9 Rest To Default 3.5.10 Reboot System Click Management, and then the Reboot System table. Click the Apply button to Reboot the ePBX40. This action does not affect the ePBX40’s configuration data. Figure 3.5.10 Reboot System Welltech Technology Co., Ltd.

  • Page 92: Ch4. Application Setting

    CH4. Application Setting 4.1 Call Features 4.1.1 Authentication When ePBX40 got a Registration or Invite (incoming call) from a remote location, it will reply Authentication due to security consideration. 4.1.2 Automated Attendant The ePBX40 supports Automated Attendant. You can record the default greeting and the other announcements by Extension.

  • Page 93: Call Hold/Retrieval (Client Based)

    4.1.12 Do Not Disturb (Client based) ePBX40 can support “server DND”. User can dial to *78 to active it and *79 to deactivate. For example, extension 101 dial to *78, there will be an announcement to notify you the DND is enabled, and someone call to 101 then the call will be rejected directly.

  • Page 94: Flexible Extension Logic

    701 at different extension can retrieve this parked call and the conversation can be continued. If a caller has been parked for a longer time than 45 seconds, ePBX40 will ring the original extension who initiated this parked call.

  • Page 95: Ch5 Appendix

    255.255.255.0]. After setting finish, please press Apply and reboot your ePBX40. When you got a new ePBX40, you can connect its LAN port to configure Network Setting first. The default LAN IP address is 192.168.123.123. For more information, please refer to user’s manual CH2.
  • Page 96 In ePBX40, prepare Extension accounts for Client device. (There are 10 default Extensions,  from 101 to 110, so we use the default setting for this Example). See the following ePBX40 webpage. These extensions can be external IP Phone or FXS Gateway. For more information about Extension page, please go to user’s manual...
  • Page 97 For LP389S or iP380 IP Phone register to ePBX40, you can use default SIP extension  number or modify it. For Example: IP Phone LP389S registers to ePBX40 with account 108 of default SIP extension. You can set up the SIP configuration of LP389S by its LCD, or you can also login its WEB interface.

  • Page 98: The Voip Gateway (2504 And 2608) Can Register To Epbx40

    IP 10.1.1.3. Go to Network Configuration  WAN Setting page to setup network setting as below. After set the network info, please press Apply after reboot system. For more information about WellGate 2608, please go to Welltech web page (www.welltech.com) at Support and DownloadVOIP GatewayWellGate 26xx...
  • Page 99 104 to 107 for 2504, 108 to 115 for 2608). Step 3: Setup extension numbers for WellGate 2504 and WellGate 2608 This Example, we have 1 WellGate 2504 and 1 WellGate 2608 register to ePBX40 with  extension numbers 104 to 115. You can set up the SIP Information of two devices by its WEB interface for configuration as follows.
  • Page 100 WellGate 2504, please go to Welltech web page (www.welltech.com) at support&downladVOIP GatewayWellGate 2504 WG2504 User Guide Release 2.03f to download and refer it. Set up account information as following picture. Set up Proxy server information as following picture. For WellGate 2608, please go to General configuration  SIP Setting page to enter ...
  • Page 101 2608, please go to Welltech company web page (www.welltech.com) at support&downladVOIP GatewayWellGate 26xx 26xx User Manual V108a.pdf download and refer it. Set up Proxy server information as following picture. Welltech Technology Co., Ltd.
  • Page 102 Set up accounts information as following picture. If all above settings are correct, you can go to Information  Subscriber Info page to  confirm the register status on ePBX40 WEB page. Welltech Technology Co., Ltd.

  • Page 103: Epbx40 Register To Ip Telephony Service Provider(Itsp) As A Sip Trunk

    5.1.2 ePBX40 register to IP Telephony Service Provider(ITSP) as a SIP trunk ePBX40 can register to another ITSP as a SIP trunk. So the Subscriber from ITSP and ePBX40 extensions can call each other. Step1: Obtain register account Apply an account from ITSP with “Line number 0700666888, Account: 0700666888, ...
  • Page 104 Enter account number and passowrd at field of Trunk Number and Password.  The Host type must selected “Pre-define”. Enter SIP Server IP address and port number which were provided from IP Telephony Service provider (ITSP). See the following webpage screen. Welltech Technology Co., Ltd.
  • Page 105 In this example, we set up prefix code at 09 and there is not limited digits length (0). The first destination is going to ITSP and the 2 destination is going to built-in FXO Line port number (201). And we also set up the Routed Password for this prefix route. Welltech Technology Co., Ltd.
  • Page 106 Now the Extensions can dial to 09xxxxxxxx to reach mobile phone via ITSP. If extension called out with prefix number 0, the ePBX40 will play an voice announcement to this extension and ask for entering route password. If the password is correct, then ePBX40 will dial to destination.

  • Page 107: Epbx40

    5.1.3 Subscriber in ITSP side should be able to contact Extension of ePBX40. The number of 070111222 is a subscriber from ITSP. It can call extension of ePBX40. See the following diagram. Step1: Confirm the ePBX40 register to ITSP successfully.
  • Page 108 We set up the incoming call rule with Prefix 0700 and Digits Length 4. When ePBX40 received a called number with 0700, it will drop 4 digits after add **999. Now, if ePBX40 got an incoming call from ITSP with number 0700, ePBX40 will dial to ...

  • Page 109: Application Of Multiple Epbx40

    Application of multiple ePBX40 There are two ePBX40 in two locations, one is in HQ and another is in Branch. We hope both companies can call the extensions between each other. And we hope extensions in Branch can call PSTN via HQ.
  • Page 110 We suggest you to set up the DialPlan to [ext+allroute]. That means the call from Branch can use all the resource of HQ.  In Branch, set up trunk account for HQ, so that HQ can register to Branch. Welltech Technology Co., Ltd.
  • Page 111 Step3: Register to each other  In HQ, register to Branch as follows. Remember to set up the Realm as well.  In Branch, register to HQ as follows. Remember to set up the Realm as well. Welltech Technology Co., Ltd.
  • Page 112 2 can dial out to Branch office if you had created office 2. The Example is as follows. If extensions of office 2 want to dial to ext:401, user has to dial 55401. Welltech Technology Co., Ltd.
  • Page 113 In HQ, set up routing table as follows. The Prefix code is 02; Digits Length is 0; Drop is  2, so the user in HQ can call PSTN number 028xxxxxxx which is located in Branch ePBX40 will drop 02 first and then send 8xxxxxxx to Branch. See the following webpage screen. Welltech Technology Co., Ltd.
  • Page 114 In Branch, set up routing table as follows. Prefix is 8; Digits Length is 0, so the user in  HQ can call PSTN number 028xxxxxxx which is located in Branch The ePBX40 will receive and allow 8xxxxxxx to send out to FXO Port in Branch. Welltech Technology Co., Ltd.
  • Page 115 Branch can call PSTN number 042xxxxxxx which is located in HQ ePBX40 will drop 02 first and then send 2xxxxxxx to Branch. In HQ, set routing table as below. Prefix is 2; Digits Length is 0, so the user in Branch ...

  • Page 116: Cdr Concept (Real Time)

    5.2 CDR Concept (Real Time) ePBX40 has 2 types for CDR collection, one is Real Time and another is Storage. This chapter introduce you how to use Real Time CDR function. Step 1: Install CDR program at your computer. So the PC will be a CDR collection server.
  • Page 117 Step 3: If ePBX40 got a call record, it will send a TCP packet to CDR server. Then CDR server will show the CDR log as follows. Step 4: CDR server will collect CDR record for each day as CSV files. That means the CDR server will store many CDR files.

  • Page 118: How To Convert Audio Files

    End call date and Time, G:Call Duration (seconds), H:Talk Time (Seconds), I:State. How to convert audio files ePBX40 supports voice code G.729 and GSM audio files; we provide a free tool for convert audio files. Please go to ePBX40 of Welltech’s WEB page to download it.
  • Page 119 There are list all of support files type. Step 2: Enter the original file name and destination name after pressing enter key. Welltech Technology Co., Ltd.

  • Page 120: How To Analyze Disconnect Tone

    Step 4: check the new generation file in the Convert folder. How to analyze disconnect tone We provide a free tool for analysis disconnect tone. Please go to ePBX40 of Welltech’s WEB page to download it. Step 1: open disconnect tone file (see figure 1)
  • Page 121 Step 2: select all of waveform then go to Analyze  Plot Spectrum. (See figure 2) Figure 2 Step 3: move the cursor to first peak. And you can see low frequency on red block. (See figure 3) Welltech Technology Co., Ltd.
  • Page 122 Step 4: move the cursor to secondary peak. And you can see the high frequency on red block. (See figure 4) Figure 4 Step 5: Enter two values on Freq 1 and Freq 2 at disconnect 1. (See figure 5) Welltech Technology Co., Ltd.
  • Page 123 This value is 0.27sec (270ms). (See figure 6) Figure 6 Step 7: select a slim waveform between two thick waveforms to see the value of Ring OFF time. This value is 0.27sec (270ms). (See figure 7) Welltech Technology Co., Ltd.
  • Page 124 (See figure 8) Step 9: Click apply and reboot it. Notice: About more disconnect tone type information. (Such as single frequency) Please go to Welltech company web FAQ  Analyze Disconnect Tone of Wellgate 2540 to refer it. Welltech Technology Co., Ltd.

  • Page 125: Small Office Ip-Pbx Application

    5.5 Small office IP-PBX application Figure 1 Notice: the EPBX40 default codec is G729 (we support codec for g729/g711a/g711u but just one can be selected to use) so please make sure your SIP device or SIP App software supports codec for g729.
  • Page 126 Configure of this case (see figure 1): 1. Introduction of network environment  ADSL Modem for EPBX40 WAN port and Router (with DHCP server) use. (set for static IP or PPPoE, we suggest you to use static IP, for instance: we set WAN IP is 61.218.42.211, subnet mask is 255.255.255.240, default...
  • Page 127 Figure 2 Step 3: register to EPBX40 by IP Phone or FXS gateway or other SIP software. EPBX40 prepare 10 extension numbers by default. User can to use it or to create new extensions. (see figure 3) Figure 3 Step 4: to configure outgoing routing.
  • Page 128 Prefix: 02 Digits Length: 10 Destination: selected one or more FXO line number to out. (201~208 is EPBX40 default FXO line numbers) (see figure 4 and figure 5) Figure 4 Figure 5 Welltech Technology Co., Ltd.
  • Page 129 In this case, we use Wellgate2540 (4 port FXO) and Wellgate2680 (8 port FXO) for example. Step 1: Creating a new SIP trunk or using default sip trunk on EPBX40 (EPBX40 prepare 2 SIP trunk numbers of 888 and 889 by default) (see...
  • Page 130 Figure 8 Step 3: go to Epbx40 web page Configuration Outgoing Routing to configure destination via number 888 or 889. Welltech Technology Co., Ltd.

This manual is also suitable for:

Epbx80

Table of Contents