SunStar GUM PLAY Detailed User Manual
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SunStar GUM PLAY Detailed User Manual

SunStar GUM PLAY Detailed User Manual

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Detailed User Guide
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Summary of Contents for SunStar GUM PLAY

  • Page 1 Detailed User Guide 1016...

  • Page 2: Table Of Contents

    Contents Before use Safety precautions ..........4 Batteries ............... 9 Bluetooth Wireless Technology ....... 10 ® Using Bluetooth Communication ......10 Trademarks ............11 G·U·M PLAY Features ......... 12 Names of parts ............ 14 Preparation Installing batteries into the sensor unit .... 15 Inserting the sensor unit into the rubber cover ...
  • Page 3 Viewing photos saved to the calendar ....62 Using Common App Features ......65 Displaying the menu ........... 65 Viewing Mouth Log statistics ......68 Checking your brushing habits with Mouth Check ... 81 Viewing the Mouth Memo (notifications) .... 84 Viewing toothbrush replacement history ....

  • Page 4: Before Use Safety Precautions

    Before use Safety precautions Thoroughly read these safety precautions before using the product. „ Make sure to observe these precautions in order to prevent property damage and injury. „ The following table lists the symbols used in this document and their corresponding significance.
  • Page 5 WARNING z Do not use or store this product at a location easily accessible by Prohibited children under the age of four. Children could swallow removable parts, which could lead to suffocation or digestive anomalies. Seek immediate medical attention if any part of this product is swallowed.
  • Page 6 WARNING z Do not modify or repair this product. Prohibited Doing so could result in fire, electric shock, or injury. z Do not disassemble this product. Doing so could result in fire, electric shock, or injury. z Do not use this product near devices that could significantly affect the operation of this product.
  • Page 7 WARNING z Do not use this product in environments such as hospitals Prohibited in which use of radio waves is prohibited. The radio waves emitted by this product could affect medical and other electronic equipment. CAUTION z Do not use this product for any purpose other than to brush teeth.
  • Page 8 CAUTION z Do not apply strong force to your gums when using this Required toothbrush. Doing so could damage teeth and gums. z Children and those with disabilities should be especially careful in using this product correctly. In such cases, the user should use the product in the presence of parents or a care provider.

  • Page 9: Batteries

    Batteries CAUTION z Do not touch any battery fluid with bare hands. Prohibited z Store the product at a location out of reach by children. Required Children may accidentally swallow batteries. Seek immediate medical attention if any part of this product is swallowed.

  • Page 10: Bluetooth ® Wireless Technology

    Bluetooth wireless technology enables many different devices such as PCs, peripheral devices, and smartphones to connect and communicate wirelessly. * Sunstar Inc. shall not be held liable for any accident, damages, or injury caused by the use of Bluetooth wireless technology. Using Bluetooth Communication The following scenarios may affect quality of communication with this product.

  • Page 11: Trademarks

    * The Bluetooth word mark and logos are ® registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sunstar Inc. is under license. Other trademarks and trade names are those of their respective owners. Before use...

  • Page 12: G·u·m Play Features

    G·U·M PLAY Features Shifts attitude towards tooth brushing from being a chore to being fun The G·U·M PLAY device links with a smartphone to provide a brand new tooth brushing experience. Data on your brushing habits is recorded to help you brush your teeth more effectively and enjoyably.
  • Page 13 This device can also be used as a toothbrush holder when not being used. *Refer to P. 106 for more information on compatible toothbrushes. Before use...

  • Page 14: Names Of Parts

    Names of parts <Toothbrush - Limited color> GUM toothbrush #211 Medium GUM kid's toothbrush #76 soft Device (G·U·M PLAY device) <Rubber Cover> * Hereinafter, this will simply be referred to as “the device”. <Sensor Unit> <Coin Type Battery> Parts Power Switch Battery Cover <Rubber Cover>...

  • Page 15: Preparation

    Preparation Installing batteries into the sensor unit Open the battery cover. (1) Insert a coin into the slot in the bottom of the sensor unit and turn it counterclockwise to loosen the battery cover. (2) Open the battery cover. • If you are unable to open the battery cover, try angling the coin in the slot down slightly to open the battery cover.
  • Page 16 Close the battery cover. (1) Align the tab (a) of the battery cover with the groove in the sensor unit (b) and press firmly with your fingers. (2) As illustrated in the figure, insert a coin into the slot and turn clockwise while pressing into the Triangle Marks...
  • Page 17 „ Replacing batteries As illustrated in the figure, turn the sensor unit over and remove the dead battery. * Dispose dead batteries in accordance with the waste management regulations of the city or town in which you live. * Make sure the sensor unit and your hands are completely dry when replacing batteries.

  • Page 18: Inserting The Sensor Unit Into The Rubber Cover

    Inserting the sensor unit into the rubber cover Insert the sensor unit into the rubber cover so that the tab (c) on the sensor unit is in alignment with the notch (d) in the rubber cover. • Gradually insert the sensor unit while spreading and manipulating the rubber cover.

  • Page 19: Installing The G·u·m Play Apps

    There are three apps available. Refer to “G·U·M PLAY Apps Overview” on P. 20 for more information. Search for “GUM PLAY” in the App Store or Google Play and select the desired app to install onto your smartphone. iOS and Android versions of G·U·M PLAY apps are available.

  • Page 20: G·u·m Play Apps Overview

    If one or more G·U·M PLAY apps are installed on your smartphone, periodically check for any available updates to ensure you are always using the latest version of the app. G·U·M PLAY Apps Overview Brushing your teeth with G·U·M PLAY provides a brand new tooth brushing experience.

  • Page 21: Mouth Monster

    MOUTH MONSTER In this game, you must kill the bacteria inside your mouth. Use your toothbrush to fight the MOUTH MONSTERs modeled after actual bacteria. Enjoy a game while brushing your teeth. Common app functions „ MOUTH LOG Records tooth brushing movement and elapsed time.
  • Page 22 Refer to the G·U·M PLAY website for more information on our apps. http://www.gumplay.jp You can also access the website by scanning the QR code. Preparation...

  • Page 23: Registering An Account And Pairing The Device

    Registering an account and pairing the device Once a G·U·M PLAY app is installed, you must register an account and pair the device with your smartphone. Family accounts are available so that multiple users can use G·U·M PLAY apps on one smartphone. Enable Bluetooth on your smartphone.
  • Page 24 Tap [First Time]. A screen providing a brief overview of the apps appears. Read the information and then tap [NEXT]. • Screens describing app features appear in the following order: [Three apps], [MOUTH CHECK], and [MOUTH LOG]. Preparation...
  • Page 25 Register a new account per the on- screen instructions. (1) Tap [Register via Email Address]. • Club Sunstar Members should tap [For Club Sunstar Members]. At the [Register Account] screen, enter your email address and password and then tap [NEXT]. Then proceed to (5).
  • Page 26 (3) Verify the email address entered and then tap [OK]. • The G·U·M PLAY temporary registration email message will be sent. (4) Start an email app on your smartphone, open the G·U·M PLAY temporary registration email message, and tap on the URL in the message.
  • Page 27 • To set an avatar image, and select the desired image. • You can use up to 10 characters for usernames (account names). • Passwords must be between 4 to 10 alphanumeric characters. • Club Sunstar Members do not need to enter a password. Preparation...
  • Page 28 (7) Tap [NEXT]. • This completes the account registration procedure. • Next, you need to pair the device. Turn on the power to the device. (1) Stand the device up on its base. (2) Push a toothbrush into the device once. •...
  • Page 29 Cautions • Pushing the toothbrush down into the device with too much force could damage the sensor unit. • Accurate measurements cannot be taken if the toothbrush is in reverse alignment with the device (facing away from the G·U·M mark). Make sure the toothbrush orientation is as illustrated in the figure.
  • Page 30 (2) Tap [Select your device > ], then [GUMPLAY-******], and then [OK]. • The LED will flash 3 times when the pairing is successful. (3) Tap [NEXT]. • This completes the device pairing procedure. Select if you want to register a family account. •...
  • Page 31 • To register a family account, tap [Create Family Account] and proceed to the next procedure. • Family accounts can be registered a later time. Registering a family account (1) At the [Family Account Registration] screen, enter the required information and then tap [OK].
  • Page 32 (2) Tap [NEXT]. • This completes the family account registration procedure. • To use the device and brush your teeth, start from step 5 of the “Brushing your teeth with G·U·M PLAY” procedure on P. 34. Preparation...

  • Page 33: Using The Device Brushing Your Teeth With G·u·m Play

    Using the Device Brushing your teeth with G·U·M PLAY First, set the toothbrush into the device. Refer to P. 107 for more information. Start the desired G·U·M PLAY app on your smartphone. • The start screen appears once the app has started. Tap [Login].
  • Page 34 Enter your email address and password and then tap [LOG IN]. • Enter the email address and password for the registered account. Turn on the power to the device. • Refer to step 6 of the “Registering an account and pairing the device” procedure on P.
  • Page 35 • Accurate measurements cannot be taken if the device is not used properly in accordance with the instructional display in the app. Stop brushing your teeth. • The device will automatically turn off after washing your toothbrush and leaving it in place for some time. •...
  • Page 36 „ Using family accounts If you are using a family account, use the following procedure to switch users before starting to brush your teeth. The description of this procedure uses screens from the MOUTH BAND app as an example. The procedure is the same for other apps.
  • Page 37 (3) Tap the name of the user account you want to use. (4) The app switches accounts. Using the Device...

  • Page 38: Using Mouth Band

    Using MOUTH BAND This section describes the procedure to use MOUTH BAND from step 5 of the “Brushing your teeth with G·U·M PLAY” procedure on P. 34. MOUTH BAND Home Screen Arrangement MOUTH BAND starts in the home screen. [1] Menu Displays the menu.

  • Page 39: Brush Your Teeth Along With Music In Song Mode

    [4] Login name Displays the account name of the current login user. If you are using a family account, switch users as necessary. (P. 36) Brush your teeth along with music in Song Mode Brush your teeth along with music. You can select any song stored in your smartphone to play while brushing your teeth.
  • Page 40 • If this is the first time using this mode, the app will play a short video to show you how to use Song Mode. Once the screen as illustrated in the figure appears, tap the desired song. • The app will begin playing the selected song.
  • Page 41 Tap [OK]. Start brushing your teeth. • [READY] and then [START] will appear in the center of the screen, and the app will begin playing the song. • Brush your teeth in accordance with the on-screen instruction regarding the area to brush. •...
  • Page 42 „ Play Screen Arrangement [2] [3] [1] Instruction Teeth are divided into 16 on area to parts. The screen illustration brush and text in the center of the screen provide instruction on the area to brush. [OUT SIDE]: Outer surfaces [MIDDLE]: Chewing surfaces [INSIDE]: Inner surfaces The example screen...
  • Page 43 [3] Elapsed Displays the elapsed time in time Minutes:Seconds format. [4] Gauge Brush your teeth so that the needle stays in the center of score the yellow gauge. display The entire gauge becomes yellow when you continue to brush correctly. Notifications •...
  • Page 44 Stop brushing once the [FINISH] screen appears. • The app displays text in the center of the screen regarding the result of your brushing. [BEST]: Correct brushing. [GOOD]: Normal brushing. [BAD]: Improper brushing. • Tap [HOME] to return to the home screen.

  • Page 45: Brush Freely While Using The Brush To Imitate Playing An Instrument In Free Mode

    Brush freely while using the brush to imitate playing an instrument in Free Mode. With this mode, you can select an instrument and brush freely as though you are playing an instrument. You can also record the audio of the performance and your face. To do this, you must enable MOUTH BAND to access the camera via the smartphone permissions settings.
  • Page 46 • If this is the first time using this mode, the app will play a short video to show you how to use Free Mode. Once the screen as illustrated in the figure appears, tap the desired instrument. • The app will begin playing the timbre of the selected instrument.
  • Page 47 Tap [OK]. Start brushing your teeth. Using the Device...
  • Page 48 „ Play Screen Arrangement Recording [1] Area The area you are currently you are brushing appears in yellow. currently If you have selected guitar, brushing violin, or cello, the pitch will change in accordance with the area you are brushing. If you have selected the drum set, the type of drum sound will change.
  • Page 49 [3] Current Displays the currently instrument selected instrument. [4] [REC]/ Tap this to start recording. Stop Tap while recording to stop the recording. [5] Elapsed Displays the elapsed time time of the recording in Minutes:Seconds format. [6] [<] Tap while recording has been stopped to return to the previous screen.
  • Page 50 „ To record your face while brushing and playing an instrument: (1) At step 4, hold the smartphone so that your face appears in the center of the screen. • The area of the ellipse in the center of the screen will be recorded. (2) Tap [REC] and start brushing your teeth.
  • Page 51 (3) Stop brushing your teeth. • The following screen will appear 3 minutes after you stop moving the device or tap (4) Tap [Save in the album]. • The recorded video will be saved in your smartphone. • Tap [Back] to return to the play screen. To return to the home screen, tap [<] twice on the play screen.

  • Page 52: Using Mouth Monster

    Using MOUTH MONSTER This section describes the procedure to use MOUTH MONSTER from step 5 of the “Brushing your teeth with G·U·M PLAY” procedure on P. 34. MOUTH MONSTER Home Screen Arrangement MOUTH MONSTER starts by playing the opening movie. Tap the screen once the following title screen appears.
  • Page 53 The MOUTH MONSTER home screen appears. [1] Menu The menu appears. (P. 65) [2] [PLAY Select to start brushing your GAME] teeth while playing MOUTH MONSTER. (P. 54) [3] [COLLECTION Select this to view the BOOK] monsters that you have defeated in MOUTH MONSTER.

  • Page 54: Brushing Your Teeth With Mouth Monster

    [5] Login name Displays the account name of the current login user. If you are using a family account, switch users as necessary. (P. 36) Notifications • Tap [SKIP] at the bottom-left of the screen during the opening movie to skip the opening movie and display the home screen.
  • Page 55 Tap [PLAY GAME] on the home screen. Select either [1-Minute Mode] or [3-Minute Mode]. • Select the desired play time (brushing time). • Tap [EASY] under [Select Difficulty] to lower the game difficulty. (default setting: [NORMAL]) Using the Device...
  • Page 56 • If this is the first time playing the game, the app will play a short video to show you how to play MOUTH MONSTER. Start brushing your teeth. • Brush your teeth as though you were trying to kill monsters inside your mouth. •...
  • Page 57 [2] Gauge Brush your teeth so that the display center of the gauge glows. The entire gauge glows when you continue to brush correctly. [3] Remaining Displays the remaining time time of the game in Minutes:Seconds format. Tap this during the game to pause the game.
  • Page 58 • To pause, stop brushing or tap the upper- left of the screen. The following screen will appear. To continue, tap [Return To Game]. To end the game, tap [To Menu]. • The [CLEARED!] screen appears if you kill the monster. Tap the screen.
  • Page 59 • The number of icons next to [Results] indicates how well you brushed your teeth. Tap [NEXT] or [To Menu]. 1-Minute Mode 3-Minute Mode • If you used 3-Minute Mode, tapping here returns to the MOUTH MONSTER start screen. • If you used 1-Minute Mode, the following screen appears.

  • Page 60: Viewing The Collection Book

    Viewing the Collection Book You view a list of the monsters you defeated in the game. Tap the title screen. Tap [COLLECTION BOOK]. • The list of defeated monsters appears. • Scroll down the screen to display monsters past No. 010. Using the Device...
  • Page 61 • The [NEW!] icon will appear for monsters recently defeated. • Tap the image of the monster to display more information on the monster. Tap [X] to close this screen. • Tap [BACK] to return to the home screen. Notifications •...

  • Page 62: Viewing Photos Saved To The Calendar

    Viewing photos saved to the calendar Photos automatically taken while brushing your teeth are saved to the MOUTH MONSTER calendar. You can save any desired photo to the camera roll in your smartphone or share them with others. Tap the title screen. Tap [CALENDAR].
  • Page 63 Tap the date of the photo you want to view. • Tap to view other months in the calendar. to display photos. • To share pictures with others, display the desired photo, tap [Share], and then use any preferred app to share the photo.
  • Page 64 • To delete photos from the calendar, display the photo and then tap • To close the photo, tap [x]. Notifications • Photos saved to the calendar cannot be transferred to a new smartphone. Save any photos that you want to keep to the smartphone before changing to a new smartphone.

  • Page 65: Using Common App Features

    (2) Tap the center of the screen. • The slideshow begins. • To stop the slideshow before it is finished, tap the screen. • To save the slideshow to the smartphone, tap [Save to Camera Roll]. • To close the photo, tap [x]. Using Common App Features This section describes the features available in all apps.
  • Page 66 „ Menu Screen Arrangement [1][2] [12] [10] [11] [1] Bluetooth This icon appears in connection green when a Bluetooth state connection is established between the device and the smartphone. Using the Device...
  • Page 67 [2] Device If a Bluetooth connection battery is established, this green level icon appears to represent the charge state of the coin type battery. [3] Account Displays the account name name of of the current login user. the current If you are using a family login user account, you can switch users by tapping [Change...

  • Page 68: Viewing Mouth Log Statistics

    [8] [CHANGE Tap this option to view the TOOTHBRUSH] toothbrush replacement history. (P. 86) [9] [SETTINGS] Tap this option to display the settings screen. Here you can edit accounts, view the app version, and perform other actions. [10] [LOG OUT] Tap this option to log out from the app.
  • Page 69 in the upper-left of the app screen. Tap [MOUTH LOG] in the menu. • If this is the first time opening the log, the app will show you a tutorial on the arrangement of the Mouth Log screen. Tap the screen once to proceed to the next tutorial screen.
  • Page 70 View the statistics screen. • The statistics screen for the current day appears. „ Statistics Screen Arrangement [1] Account Displays the account name. name tab If you are using a family account, tap the tab to view statistics on other users. Using the Device...
  • Page 71 [2] Statistics Displays the period of the display statistics. period When displaying yearly data, tap [<] and [>] to scroll through different calendar years. The statistics log can retain data up to a maximum of one year. [3] Bar Horizontal axis graph Represents the date of each tooth brushing event.
  • Page 72 [5] Average Displays the average score score for the currently selected statistics display period. [6] Total Displays the total time spent time brushing during the currently selected statistics display period in Minutes:Seconds format. [7] Average Displays the average time time spent for each tooth brushing event during the currently selected statistics display...
  • Page 73 Tap the bar graph. • In this example, the morning brushing event is selected. • The detailed log screen for this single brushing event appears. Using the Device...
  • Page 74 „ Detailed Log Screen Arrangement for One Brushing Event You can view detailed data on a single brushing event. This enables you to verify if you are brushing each area of teeth correctly. [1] [<] Tap this icon to return to the statistics screen.
  • Page 75 [2] Total The score for the single score brushing event is represented as a numerical value and with five different colors. 80 to 100: [GOOD] (green) 60 to 79: [GOOD] (dark green) 40 to 59: [MID] (blue) 20 to 39: [BAD] (purple) 0 to 19: [BAD] (red) [3] Score Teeth are divided into 16...
  • Page 76 [8] [Watch Tap this button to play a Video of movie on correct brushing Correct technique. Brushing] Tap an area to see more details. • In this example, the lower-right area is selected. • The detailed area log screen appears. Using the Device...
  • Page 77 „ Detailed Area Log Screen Arrangement You can view detailed data on each area. [1] [×] Closes the detailed area log screen. [2] Area Five colors are used to score represent the result of brushing separated into the outer surfaces, biting surfaces, and the inner surfaces.
  • Page 78 [3] Time Displays the time spent brushing spent the currently selected area in brushing Minutes:Seconds format. [4] Brushing Displays the brushing pitch pitch/ for the currently selected area Advice and advice on better brushing technique. „ To view statistics for a different day or week in the same month: (1) At step 3 of the statistics screen procedure, tap [Week] or [Month].
  • Page 79 • Statistics for the selected day or week appear. To view even more detailed data, tap the bar graph. „ To view statistics for a different month: (1) At step 3 of the statistics screen procedure, tap [Year]. • Tap [<] and [>] to scroll through different calendar years of the statistics display period.
  • Page 80 (2) Tap the bar graph for the desired month. • Statistics for the selected month appear. To view even more detailed data, tap the bar graph. Using the Device...

  • Page 81: Checking Your Brushing Habits With Mouth Check

    Checking your brushing habits with Mouth Check You can check if you are brushing your teeth correctly on the basis of data from dental hygienists. Brushing movement including speed and accuracy can be viewed as a waveform. Turn on the power to the device. (P.
  • Page 82 • If this is the first time opening Mouth Check, the app will show you a tutorial on the arrangement of the Mouth Check screen. Tap the screen once to proceed to the next tutorial screen. Brush your teeth while watching the [MOUTH CHECK] screen.
  • Page 83 „ [MOUTH CHECK] Screen Arrangement [1] Brushing Brushing movement including Pitch speed and accuracy is represented as a waveform. [2] Gauge The gauge expands more toward the right as you brush your teeth more correctly. [3] Score Displays your current score. 100 is the maximum score possible.

  • Page 84: Viewing The Mouth Memo (Notifications)

    Viewing the Mouth Memo (notifications) A red dot appears in the menu when you have new notifications. This section describes the procedure to view old notifications. in the upper-left of the app screen. Tap [MOUTH MEMO] in the menu. Using the Device...
  • Page 85 Tap the desired notification from the [MOUTH MEMO] list screen. • The content of the notification appears. Using the Device...

  • Page 86: Viewing Toothbrush Replacement History

    Viewing toothbrush replacement history If you record the date each time you replace your toothbrush, you can check how many days elapse between replacements. A red dot appears in the menu after 30 days to notify you that it is time to replace your toothbrush.
  • Page 87 • If this is the first time selecting this option, the app will show a tutorial on using this feature. Tap the screen once to proceed to the next tutorial screen. • The [CHANGE TOOTHBRUSH] screen appears. „ Record the date of toothbrush replacement.
  • Page 88 (2) Tap [OK]. • Today's date is added to the [Toothbrush replacement history]. Using the Device...

  • Page 89: Editing Account Information

    Editing account information Use the following procedure to edit information entered when you registered your account. in the upper-left of the app screen. Tap [SETTINGS] in the menu. Tap [Edit Account]. Using the Device...
  • Page 90 Tap the account or family account you want to edit. • To edit family account information, tap an account that appears under [Family Account]. Edit the desired account information. Using the Device...
  • Page 91 „ [Account] Screen Arrangement [1] [<] Returns to the previous screen. [2] Edit Enables you to edit the username (account name). username Tap here to display the [Change username] screen. Enter a new username up to a maximum of 10 characters and then tap [Save].
  • Page 92 [4] [Details] Enables you to change your year of birth, gender, and location. Tap here, edit the settings as desired, and then tap [Save]. [5] Change Enables you to change the email registered email address. address Tap here, enter a new email address, and then tap [OK].
  • Page 93 [8] [Newsletter] You can receive newsletters from Sunstar Inc. Tap here, turn the [Register] setting on, and then tap [OK]. Then follow the on-screen instructions. [9] [Delete Deletes the account. Account] (P. 95) „ Adding a family account By adding a family account, children that do not have their own email addresses can use G·U·M PLAY through the main...
  • Page 94 (2) Enter the required family account information. • The information that can be entered on the [Family Account Registration] screen corresponds to the parameters on the [Account] screen as was illustrated with numbers [1] through [4], [7], and [9]. (P. 91) Using the Device...
  • Page 95 (3) Tap [OK] after you have finished entering the information. (4) Tap [OK]. „ Deleting accounts All corresponding brushing log data will be deleted if you delete an account. All corresponding family account information will be deleted if you delete an account associated with a family account.
  • Page 96 (1) At step 4 of the edit account screen, tap the account you want to delete. (2) Tap [Delete Account]. (3) Tap [Delete account]. Using the Device...

  • Page 97: Using The Prevent Over-Brushing Feature

    (4) Tap [OK]. Using the Prevent Over-brushing feature This feature helps prevent children from damaging teeth and gums due to over- brushing. You must wait at least the predetermined interval, which is 30 minutes by default, before you can brush your teeth again using one of the apps.
  • Page 98 Tap [SETTINGS] in the menu. Tap [Prevent Over-brushing]. Tap [Prevent Over-brushing] to enable the feature. Using the Device...

  • Page 99: Viewing The Terms Of Service

    • Tap [Time until next brushing] to change the interval in 30-minute increments. Viewing the Terms of Service in the upper-left of the app screen. Tap [SETTINGS] in the menu. Using the Device...

  • Page 100: Viewing The Version

    Tap [Check Terms of Service]. • The [G·U·M PLAY Terms of Use] screen appears. • Scroll down through the screen to read the information. Viewing the version You can verify the versions of the applications, hardware, and firmware. in the upper-left of the app screen.
  • Page 101 Tap [SETTINGS] in the menu. Tap [Version]. • The [Version Details] screen appears. Using the Device...

  • Page 102: Logging Out

    Logging out in the upper-left of the app screen. Tap [LOG OUT] in the menu. Tap [OK] once the [Do you want to log out?] message appears. • This completes the procedure to log out. Using the Device...

  • Page 103: Maintenance And Warranty Repair Maintenance Procedures

    Maintenance and Warranty Repair Maintenance Procedures Rubber cover maintenance If you want to clean the device, remove the toothbrush from the sensor unit and use room-temperature or lukewarm water to clean the rubber cover. Afterwards, make sure to thoroughly wipe excess moisture from the rubber cover.

  • Page 104: Removing The Sensor Unit

    Removing the sensor unit You must remove the sensor unit to replace the coin type battery or to perform maintenance on the rubber cover or sensor unit. G·U·M mark With a toothbrush inserted into the device, turn the assembly upside-down. •...

  • Page 105: Rubber Cover Replacement Schedule

    Use a finger to pry the sensor unit out of the rubber cover. • Stand the sensor unit up so that is perpendicular to the rubber cover and then remove. Rubber cover replacement schedule Replace the rubber cover in the following circumstances to prevent toothbrushes from falling out.

  • Page 106: Toothbrush Replacement Schedule

    Toothbrush replacement schedule To maintain a proper cleaning effect, toothbrushes should be replaced approximately once per month, or when the bristles loose their shape. „ Applicable toothbrushes • GUM toothbrushes #191, #211, #407, #409, #166, #266, #466, and #202 • GUM children's toothbrushes #76 and (Dental clinic products) •...

  • Page 107: Attaching Toothbrushes

    Attaching toothbrushes Completely press the toothbrush straight into the device in the correct orientation so that the toothbrush and device are in proper alignment. G·U·M mark • Make sure the G·U·M mark on the rubber cover and the G·U·M mark on the toothbrush are in alignment.

  • Page 108: Troubleshooting

    • As shapes of different types of toothbrushes vary, you should ensure that you have a different rubber cover for each type of toothbrush in use when sharing this device with others. Troubleshooting If the device does not operate properly, refer to this troubleshooting list before contacting us or requesting repair.
  • Page 109 Likely cause Resolution Replace the coin type battery if the LED is The battery is not flashing. dead. Refer to P. 15 for more information. Start the smartphone The smartphone app. Refer to P. 23 app has not and P. 33 for more been started.
  • Page 110 Likely cause Resolution The Bluetooth Keep your smartphone connection has nearby while brushing been disrupted your teeth to establish due to being out and maintain of range. connectivity. Use the device in an Smartphone is environment in which not connected to the smartphone has the Internet.

  • Page 111: Specifications

    Specifications Power CR2032 coin type lithium supply battery Outer Device body: 32 mm in dimensions diameter x 35 mm in height Weight Approximately 15 g (including coin type battery, not including toothbrush) Included z Rubber cover (pure white) components made from silicone ..... 1 z Sensor unit ......

  • Page 112: Included Toothbrushes (Adult, Limited Color)

    Included toothbrushes (Adult, Limited color) Toothbrush GUM toothbrush #211 Medium Handle material Saturated polyester plastic Bristle material Nylon Temperature 60°C resistance Included toothbrushes (Child, Limited color) Toothbrush GUM kid's toothbrush #76 soft Handle material Saturated polyester plastic Bristle material Saturated polyester plastic Temperature 60°C resistance...

  • Page 113: Disclaimers

    Sunstar Inc. shall not be held liable for the loss of registered information due to customer use of this product. z Sunstar Inc. shall not be held liable for any damaged caused to smartphones, other devices, or software as a result of using this product.
  • Page 114 • If the device was used in accordance with the warranty terms and conditions and fails during the warranty period, Sunstar Inc. will repair the device free of charge. • Warranty period: 1 year from the date of purchase Product Contact Information...

  • Page 115: Warranty Terms And Conditions

    If the product was purchased at a retail store, send the product, the included warranty certificate, and your receipt of purchase to Sunstar. 2. Contact us using the product contact information found on P. 114 if you have any questions on warranty repair or similar.
  • Page 116 (5) The date of purchase on the warranty certificate for this product, the receipt, or similar statement is missing or has been edited. (6) Product failed or was damaged due to use other than as a general home appliance. (7) Product failed or was damaged due to the use of a toothbrush not specified as an applicable product on P.
  • Page 117 zThis warranty is void if the warranty certificate for this product has not been filled out by the store where purchased, or if this warranty certificate, the receipt, or similar statement is missing. Please contact the store where purchased if you are missing both of these documents.

  • Page 118: Handling Of Customer Personal Information By The Customer Support Desk

    Handling of Customer Personal Information by the Customer Support Desk The following information outlines the Sunstar Inc. (hereinafter, “the company”) personal information policy regarding personal information, such as name and address, etc., obtained from customers. 1. The company uses customer personal information to respond to product inquiries and perform product repairs.

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