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Stoltzen SUHM44HB User Manual

Hdbaset matrix 4k hdbaset 4x4
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User Manual
Stoltzen SUHM44HB HDBaseT Matrix
4K HDBaseT 4x4
All Rights Reserved
Version: SUMH44HB 2016V2

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Summary of Contents for Stoltzen SUHM44HB

  • Page 1 User Manual Stoltzen SUHM44HB HDBaseT Matrix 4K HDBaseT 4x4 All Rights Reserved Version: SUMH44HB 2016V2...
  • Page 2 Stoltzen SUHM44HB 4x4 HDBaseT Matrix FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

  • Page 3: Safety Precautions

    Stoltzen SUHM44HB-N 4x4 HDBaseT Matrix SAFETY PRECAUTIONS To insure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference.  Unpack the equipment carefully and save the original box and packing material for possible future shipment ...

  • Page 4: Table Of Contents

    1. Introduction ......................... 1 1.1 Introduction to the SUHM44HB ................. 1 1.2 Features ......................1 1.3 Package List ...................... 2 2. Product Appearance of the SUHM44HB ..............3 2.1 Front Panel ......................3 2.2 Rear Panel ......................4 3. System Connection ..................... 6 3.1 System Applications ...................
  • Page 5 Stoltzen SUHM44HB 4x4 HDBaseT Matrix 4.4 TCP/IP Control ....................23 4.4.1 Control Modes ..................23 4.4.2 GUI for TCP/IP control ................25 4.4.3 GUI Update.................... 27 4.5 Firmware Update via USB ................28 5. Specification ......................29 6 Panel Drawing ......................30 7.

  • Page 6: Introduction

    1. Introduction 1.1 Introduction to the SUHM44HB SUHM44HB is a professional 4x4 HDBaseT Matrix Switcher that accommodates 4 HDMI IN (4k signal at max), 4 auxiliary audio IN, 4 IR IN. Select HDMI input by front panel buttons, IR, RS232, or GUI. The selected source is delivered to HDMI Output 1~2 (for HDMI input 1~2) &...

  • Page 7: Package List

    Stoltzen SUHM44HB 4x4 HDBaseT Matrix 1.3 Package List  1 x SUHM44HB  2 x Mounting ears (6 x Screws)  1 x RS232 cable  1 x IR Receiver  4 x Plastic cushions (4 x Black Screws)  1 x IR remote ...

  • Page 8: Product Appearance Of The Suhm44Hb

    Stoltzen SUHM44HB-N 4x4 HDBaseT Matri 2. Product Appearance of the SUHM44HB 2.1 Front Panel INPUTS MENU SYSTEM MONITOR FIRMWARE EDID CLEAR ENTER Name Description ① Firmware Micro USB port for updating firmware Power ② Illuminate red when power on. Indicator ③...

  • Page 9: Rear Panel

    Stoltzen SUHM44HB 4x4 HDBaseT Matrix 2.2 Rear Panel Description Name Input port for IR control signal, connect with IR receiver, deliver ① IR ALL IN IR signal to all the HDBaseT ports to control the remote devices. HDMI HDMI input ports, 4 in total, type A female HDMI connector, ②...
  • Page 10 Stoltzen SUHM44HB 4x4 HDBaseT Matrix TPHD402PR. It can extend AV, IR and RS232 signal to 70m distance. Meanwhile, it can provide power for the receivers which support PoC. f. AUDIO: HDMI de-embedded stereo audio output Connect with extended IR receiver, use the IR remote to ⑤...

  • Page 11: System Connection

    Stoltzen SUHM44HB-N 4x4 HDBaseT Matri 3. System Connection 3.1 System Applications As its good performance in control and transmission, the SUHM44HB can be widely used in computer realm, monitoring, large screen displaying, conference system, television education and bank securities institutions etc.

  • Page 12: Connection Procedure

    SUHM44HB or far-end receivers. RS232 signal can be transmitted bi-directionally between SUHM44HB and far-end receivers. 7) SUHM44HB can collect IR signal sent by the included IR remote via its built-in IR sensor or through external IR receiver connected to the IR IN/ IR EYE/ IR ALL IN port.

  • Page 13: System Operations

    4. System Operations 4.1 Front Panel Button Control SUHM44HB provides with convenient front panel button control. Here we make a brief introduction to the system operations. 4.1.1 Switching I/O connection To convert one input to an output: Operation: “input”+“output”+“ENTER” Example: input 1 to output 2 Note: In default status, 4 IR OUT sockets correspond with 4 HDMI INPUTS.
  • Page 14  One input port learns the EDID data of one output port Operation: Press “EDID”, “INPUTS”+“OUTPUTS”+“ENTER”. Example: Input 2 learns EDID data from output 4  All input ports learn EDID data from one output port Operation: Press “EDID”, “ALL”+“OUTPUTS”+“ENTER” Example: All input ports learn EDID data from output 4 Note: Indicators of the pressed buttons will blink green for three times if the conversion is done, then it will be off.

  • Page 15: Inquiry

    Press (hold for 3 seconds) to switch to the 4th EDID data Note: If the conversion is successful, indicators of the pressed buttons will blink green for three times at normal speed; if the conversion failed, they will blink for three times quickly.

  • Page 16: Clear Operation

    “ENTER” to carry it on. When you press it, the matrix will return to the previous status. 4.2 IR Control By using IR & HDBaseT transmission technology, the SUHM44HB has some functions as follows: 1) Control far-end output device from local.

  • Page 17: Force Carrier

     1 to 1: (through IR IN) Connect an IR receiver with IR carrier to the IR IN port of SUHM44HB; users can control far-end output displayer via its IR remote from local.

  • Page 18: Control Local Device Remotely

    below: IR Remote HDTV HDTV TPHD402PR 1 TPHD402PR 2 TPHD402PR 3 TPHD402PR 4 HDTV HDTV HDTV HDTV IR Emitter IR Emitter IR Emitter IR Emitter Control far-end device through IR ALL IN port Note: Send command “%0901.” to enter infrared carrier enforcing mode if the IR Receiver connected to IR ALL IN is not with carrier.

  • Page 19: Rs232 Control

    Sending command (reference to 4.3 RS232 Control): [x1]R[x2]. x1: Corresponding to the 4 IR OUT ports of the matrix, the IR transmitter connected to this port can be placed at IR receiving area of output device or SUHM44HB itself.

  • Page 20: Control Through 9-Pin Rs232 Port

    Function Unused Transmit Receive Unused Ground Unused Unused Unused Unused 4.3.2 Control through 9-pin RS232 port Connect a control device to the 9-pin RS232 port of the switcher; users are able to control the switcher& far-end device. See the figure below: TPHD402PR 3rd party Control the switcher&...

  • Page 21: Installation/Uninstallation Of Rs232 Control Software

     Uninstallation Delete all the control software files in corresponding file path. 4.3.5 Basic Settings Firstly, connect SUHM44HB with an input device and an output device. Then, connect it with a computer which is installed with RS232 control software. Double-click the...

  • Page 22: Rs232 Communication Commands

    Here we take the software CommWatch.exe as example. The icon is showed as below: The interface of the control software is showed as below: Parameter Configuration area Parameter Configuration area Monitoring area, indicates Monitoring area, indicates whether the command whether the command sent works.
  • Page 23 Stop bit: 1 Parity bit: none Command Function Feedback Example System Commands /*Type; Inquire the models information. SUHM44HB /%Lock; Lock the front panel buttons on the Matrix. System Locked! Unlock the front panel buttons on the /%Unlock; System Unlock! Matrix.
  • Page 24 Command Function Feedback Example Transfer the AV and IR signal from input channel [x1] to one or several output AV: X1-> X2 [x1]B[x2]. channels ([x2], separate output channels (X1/X2=01~04) with comma). X1-> X2(X1 、 Transfer the IR signal from output [x1] to [x1] R[x2].
  • Page 25 Command Function Feedback Example  X=5, disable all the 4 ports. Set communication between PC and HDBaseT receiver. ① Y is for RS232 port (connect with RS232 port of HDBaseT receiver) Y= 1~5 or A~H, The value of Y is defined into the following meanings (in a given baud rate depended by the value of X):...
  • Page 26 Command Function Feedback Example the EDID data is not available, then set it as initialized EDID data. Set the audio part of input port [x] to PCM EDIDPCM[x]. EDIDPCM[x] format in EDID database. Hexadecimal EDID Get EDID data from output [x] and display EDIDG[x].
  • Page 27 Command Function Feedback Example x, [x]=1~5 GetInPortEDI Return the EDID data of input [x], [x]=1~4 D[X]. Auto HDCP management, activate carrier %0801. %0801 native mode Carrier native %0900. Switch to carrier native mode. Force carrier %0901. Switch to force carrier mode. %0911.

  • Page 28: Tcp/Ip Control

    4.4.1 Control Modes SUHM44HB can be controlled by PC without Ethernet access or PC(s) within a LAN.  Controlled by PC Connect a computer to the TCP/IP port of the SUHM44HB, and set its network segment to the same as the SUHM44HB’s.
  • Page 29  Controlled by PC(s) in LAN Connect SUHM44HB, a router and several PCs to setup a LAN (as shown in the following figure). Set the network segment of SUHM44HB to the same as the router’s, then PCs within the LAN are able to control SUHM44HB.

  • Page 30: Gui For Tcp/Ip Control

    Step4. Set the PC’s network segment to the original ones. Step5. Connect the SUHM44HB and PC(s) to the router. PC(s) within the LAN is able to control the SUHM44HB asynchronously. Then it’s able to control the device via GUI. 4.4.2 GUI for TCP/IP control SUHM44HB provides with built-in GUI for convenient TCP/IP control.
  • Page 31 Buttons 1~9 at the right-bottom corner provides quick saving and recall for overall connection status. Users: Display or modify credential settings, front panel lock, and GUI version. If there is any modification, press Save to restore the settings, or press Cancel to withdraw.

  • Page 32: Gui Update

    Note: Log in as user access main interface only. 4.4.3 GUI Update GUI for SUHM44HB supports online update in http://192.168.0.178:100. Type the username and password (the same as the GUI log-in settings, modified password will be available only after rebooting) to log in the configuration interface. After that, click...

  • Page 33: Firmware Update Via Usb

    Select the desired update file and press Apply, it will start upgrading then. 4.5 Firmware Update via USB SUHM44HB boasts a USB port for online firmware upgrade on the front panel. Follow these steps to upgrade firmware: Step1. Copy the upgrade software and the latest upgrade file (.bin) to PC.

  • Page 34: Specification

    5. Specification Video Input Video Output 2 HDMI Input 4 HDMI Output 4 HDBaseT Female HDMI Input Output Female HDMI Female RJ45(with LED Connector Connector indicators) Input Level T.M.D.S. 2.9V~3.3V Output Level T.M.D.S. 2.9V~3.3V Input Output Differential) Differential) 100Ω ( 100Ω...
  • Page 35 General Power Power DC 24V 2.5A 48W (Max) Supply Consumption Reference Temperature -10 ~ +40℃ 10% ~ 90% Humidity 437 x 44 x 235 mm Dimension (1U high, full rack Weight 2.0Kg (W*H*D) wide)

  • Page 36: Panel Drawing

    6 Panel Drawing 436.40 mm 23.10 mm INPUTS MENU SYSTEM MONITOR FIRMWARE EDID CLEAR ENTER TCP/IP IR OUT IR IN IR IN IR IN IR IN IR EYE HDCP2 2 COAX COAX COAX COAX AUDIO AUDIO AUDIO AUDIO HDMI HDBaseT HDMI HDBaseT HDBaseT...

  • Page 37: Troubleshooting & Maintenance

    6. Troubleshooting & Maintenance Problems Causes Solutions The connecting cables may Check whether the cables not be connected correctly connected correctly Color losing or no video or it may be broken. and in working condition. signal output Make sure the connection Fail or loose connection is good Check with oscilloscope or...
  • Page 38 Change for another HDMI EDID management does The HDMI cable is broken cable which is in good not work normally at the output end. working condition. Switch again. Manage the EDID data display does manually make There is a blank screen on support the resolution of resolution video...

  • Page 39: After-Sales Service

    7. After-sales Service If there appear some problems when running the device, please check and deal with the problems reference to this user manual. 1) Product Limited Warranty: We warrants that its products will be free from defects in materials and workmanship for three years, which starts from the first day the product leaves warehouse (check the SN mark on the product).

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