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Media5 Sentinel 100 M Hardware Installation Manual

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Sentinel 100 - Hardware Installation Guide
Model M
Revision 2.0.39.738
2017-08-07

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Summary of Contents for Media5 Sentinel 100 M

  • Page 1 Sentinel 100 - Hardware Installation Guide Model M Revision 2.0.39.738 2017-08-07...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Safety Recommendations and Information Danger, Warning, Caution, and Note Definitions Electrical Safety Guidelines General Safety Practices Electrostatic Discharge Prevention Translated Warning Definition Requirements Location Requirements Wiring Guidelines Mediatrix Sentinel 100 Characteristics Getting Started Installation Check List Package Check List Cleaning Instructions Mounting Tools and Equipment...
  • Page 3 Table of Contents Verifying the Installation Cables Gigabit Ethernet Connection (RJ-45) PRI Connection (RJ-45) FXS and FXO Connections (RJ-11) Troubleshooting Locating the Product Serial Number Troubleshooting LED Patterns RESET/DEFAULT Button Partial Reset Factory Reset Standards Compliance and Disclaimers Supported Standards Disclaimers Product Disposal Instructions Documentation...

  • Page 4: Safety Recommendations And Information

    Sentinel 100 - Hardware Installation Guide Safety Recommendations and Information Danger, Warning, Caution, and Note Definitions Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious injury. Warning: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: General Safety Practices

    Sentinel 100 - Hardware Installation Guide Warning: The unit must be grounded at all times when in use. Warning: Do not connect the ETH2, ETH1,LAN, and FXS connectors directly to the Public Switched Telephone Network (PSTN), to an off premise application, an out of plant application, any exposed plant application, or to any equipment other than the intended application, connection may result in a safety hazard, and/or defective operation and/or equipment damage.

  • Page 6: Electrostatic Discharge Prevention

    Sentinel 100 - Hardware Installation Guide Warning: Do not get this product wet or pour liquids into it. Warning: Ultimate disposal of this product should be handled according to all national laws and regulations. • Keep your Mediatrix unit clear and dust-free during and after installation. •...
  • Page 7 Sentinel 100 - Hardware Installation Guide Varoitus: Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Avertissement : Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels.

  • Page 8: Requirements

    Sentinel 100 - Hardware Installation Guide Requirements Location Requirements To avoid premature aging of the unit, insure user security and facilitate access, upgrades and maintenance, the following guidelines must be followed. • Install the Mediatrix unit: • on a standard 48.26 cm (19 in.) equipment rack •...

  • Page 9: Mediatrix Sentinel 100 Characteristics

    Sentinel 100 - Hardware Installation Guide • Liquids or moisture • Heat sources Mediatrix Sentinel 100 Characteristics Parameter Description Dimensions • Height: 4.4 cm (1.75 in) • Width: 48.3 cm (19 in) • Depth: 19.5 cm (7.5 in) Weight • 3 kg (7 lb) Power consumption •...

  • Page 10: Getting Started

    Sentinel 100 - Hardware Installation Guide Getting Started Installation Check List Task Verified by Date Network information available and recorded in site log. Location requirements verified. Site power Voltage. Installation site pre-power check completed. Mounting tools and equipment available. Additional equipment available. Mediatrix unit received.

  • Page 11: Package Check List

    Sentinel 100 - Hardware Installation Guide Package Check List Item Condition 1 Mediatrix unit 1 Power cord with the proper model for the country 1 Bumpon kit for desktop use 1 printed Getting Started Guide 1 black RJ-45 cable for each PRI port 1 grey Ethernet RJ-45 cable Cleaning Instructions To clean a Mediatrix unit, wipe with a soft dry cloth.

  • Page 12: Connectors And Indicators

    Sentinel 100 - Hardware Installation Guide Equipement • RJ-45 cables for the WAN and LAN connections • RJ-11 cable for telephony connections Connectors and Indicators Note: The Mediatrix Sentinel 100 is highly customizable in the sense that it may have one or several types of cards, or none.
  • Page 13 Sentinel 100 - Hardware Installation Guide Behavior Condition Indicates that the PRI port is not connected LINK Green, steady ON Indicates that the PRI port is well connected OFF9 Indicates that the PRI port is not connected ERROR/TROUBLE Red, steady ON Indicates that the PRI port is not working properly Indicates that the PRI port is...
  • Page 14 Sentinel 100 - Hardware Installation Guide Connectors/cards Description PRI card with PRI RJ-45 connector for ISDN-PRI connectivity port ETH1 A 10/100/1000 BaseT Ethernet RJ-45 connector for access to a LAN, WAN, or computer. This port is by default used for uplink / WAN connection.

  • Page 15: Installing The Mediatrix Unit

    Sentinel 100 - Hardware Installation Guide Installing The Mediatrix Unit Before you start Warning: When installing or replacing the Mediatrix unit, the earth ground connection between the grounding screw on the back of the Mediatrix unit and an appropriate grounding point in your site must always be made first and disconnected last.

  • Page 16: Installing The Unit On A Flat Surface

    Sentinel 100 - Hardware Installation Guide Installing the Unit on a Flat Surface Before you start Warning: Before performing this procedure, you must first read and understand the Safety Recommendations listed in this document. Steps Unpack the unit and go through the Package check list.

  • Page 17: Using The Mediatrix Unit On The Edge

    Sentinel 100 - Hardware Installation Guide Connect a PBX or ISDN line to the PRI card. Connect a PSTN or a PBX to the FXO card. Using the Mediatrix Unit on the Edge Before you start • Your computer must be set to use the 192.168.0.11 private IP address. •...

  • Page 18: Using Ipv4 To Connect The Mediatrix Unit In The Lan With A Dhcp

    Sentinel 100 - Hardware Installation Guide Result You can now use the 192.168.0.10 IP address to access your unit's management interface. Using IPv4 to Connect the Mediatrix unit in the LAN with a DHCP Before you start • Make sure that your network connection is working. •...

  • Page 19: Using Ipv4 To Connect The Mediatrix Unit In The Lan W/O A Dhcp Server

    Sentinel 100 - Hardware Installation Guide Result The Power LED on the unit will be flashing when the unit performs a DHCP server query. It will become solid once it successfully gets an IP address from the DHCP server. At this point, you can now use the DHCP IP address to access your unit's management interface.

  • Page 20: Verifying The Installation

    Sentinel 100 - Hardware Installation Guide Result You can now use the 192.168.0.10 IP address to access your unit's management interface. Verifying the Installation Steps Contact the Mediatrix unit with an SNMP browser. Contact the Mediatrix unit via the CLI. Contact the Mediatrix unit via the Web Browser.

  • Page 21: Gigabit Ethernet Connection (Rj

    Sentinel 100 - Hardware Installation Guide Cables Gigabit Ethernet Connection (RJ-45) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire gauge. • Gigabit Ethernet requires all four pairs to be present. • Category 5 cables can be used for 10/100 Base T-Connections. •...

  • Page 22: Pri Connection (Rj

    Sentinel 100 - Hardware Installation Guide LED Name Description Speed • OFF: 10 Mbps • Green: 100 Mbps • Yellow: 1000 Mbps Link (activity) • Green, blinking, variable rate: Network traffic • Green, steady On: No network traffic • OFF: Not connected PRI Connection (RJ-45) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire...

  • Page 23: Fxs And Fxo Connections (Rj

    Sentinel 100 - Hardware Installation Guide FXS and FXO Connections (RJ-11) Warning: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards. Caution: Use standard telecommunication cables with a minimum of 26 AWG wire gauge. The RJ-11 pair of wires is wired so that pins 3 and 4 are connected to the Ring and Tip, which meets the EIA/TIA-IS 968 and CS-03 Issue 8, Part III requirements.

  • Page 24: Troubleshooting

    Sentinel 100 - Hardware Installation Guide Troubleshooting Locating the Product Serial Number Before you start Warning: Make sure your unit is powered off. Steps Flip the unit. The serial number is located underneath the unit. Note: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 25 Sentinel 100 - Hardware Installation Guide Flip the unit and power the unit. Troubleshooting Problem Cause Unable to contact the Management Interface. Wrong Eth port used for the Network configuration (Mediatrix unit on the edge or in the LAN with or without a DHCP server). Card does not appear in the Management •...
  • Page 26 Sentinel 100 - Hardware Installation Guide LED state Description Power LED blinking green 3 cycles per second, Waiting for DHCP (IPv4 or IPv6) answer or IPv6 50% duty. router advertisement or PPPoE connection. No Ip Address configured. Ready LED OFF, all other LEDs cycling from The unit tries to download and install a firmware right to left, left to right.
  • Page 27 Sentinel 100 - Hardware Installation Guide Partial Reset The partial reset provides a way to contact the Mediatrix unit in a known and static state while keeping most of the configuration unchanged. A partial reset can be performed at the initial start-up of the Mediatrix unit or on a unit already in use where the configuration was modified in such a way that the user can longer access the system by the web page or otherwise.
  • Page 28 Sentinel 100 - Hardware Installation Guide Service Parameter Default Value TelnetPort EnableSsh Enable SshPort ManagementInterface Lan1 SNMP EnableSnmpV1 Disable EnableSnmpV2 Disable EnableSnmpV3 Enable Port ServerPort HTTPMode Both SecureServerPort Performing a Partial Reset Before you start Note: It is not recommended to access the unit on a regular basis through the Rescue Network Interface.
  • Page 29 Sentinel 100 - Hardware Installation Guide Result The Rescue Network Interface is displayed when accessing the Management Interface. Several parameters and services are modified. What to do next Remove the changes in your configuration that caused the system to no longer respond, and do not forget to disable the Rescue Network interface (Network/Interfaces/Rescue Network Configuration table).
  • Page 30 Sentinel 100 - Hardware Installation Guide Note: Do not release the Reset/Default button before the LEDs stop blinking and are steadily ON. This can take up to 30 seconds. Release the paper clip. Result All configuration parameters are reset to their default value. When the Mediatrix unit has finished its provisioning sequence, it is ready to be used with a DHCP server provided IP address and MIB parameters.
  • Page 31 Sentinel 100 - Hardware Installation Guide Standards Compliance and Disclaimers Supported Standards Note: The standards compliance of the Mediatrix units are printed on the same sticker as the product serial number. Refer to Locating the Product Serial Number (p. 24) Category Specification Agency approvals...
  • Page 32 Sentinel 100 - Hardware Installation Guide Category Specification • CS-03 Part I; Issue 9 including Amendment 1 to 4 - Approbation number 3192A-087, REN is 0.1 • CS-03 Part VI; Issue 9 including Amendment 1 - Approbation number 3192A-096 • ANSI/TIA-968-B, August 11, 2009, TIA-968-B-1: 2012 Note: This device complies with Part 15 of the FCC Rules and RSS-213 of Industry Canada.
  • Page 33 If you experience trouble with this telephone equipment, please contact Media5 for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
  • Page 34 Directives 2014/30/EC and 2014/35/EC European parliament (EMC and LVD directives)is given. Any unauthorized modification of the product voids this declaration. For a copy of the original signed Declaration Of Conformity please contact Media5 at the above address.
  • Page 35 Sentinel 100 - Hardware Installation Guide Only use in non-tropical climate regions. media5corp.com...
  • Page 36 For appropriate disposal and recycling instructions, contact your local Media5 Corporation provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established...
  • Page 37 Sentinel 100 - Hardware Installation Guide Documentation Mediatrix units are supplied with an exhaustive set of documentation. Mediatrix user documentation is available on the Documentation Portal Several types of documents were created to clearly present the information you are looking for. Our documentation includes: •...
  • Page 38 Copyright ™ © 2017 Media5 Corporation. This document contains information proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

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